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  #15  
Old 01-25-2006, 12:08 AM
Art McClinton
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Posts: n/a
Default Re: Microsoft Responds

That is caused by the fact that the information in the OFX file to avoid
it is not available on the screen. Yodlee attempts to mimic it
internally and then the information is passed to Money using QIF files
which have no way of determining that it was already imported so that it
can be skipped. You can see the same if you download QIF files manually
from an institution (Corporate Diners card is one such example).

Art

Carole wrote:
- quote -

> Chris thank you for clearing that up. I just posted I didn't know how they
> did it. So they don't have access to the electronic files, just what is
> seen on the screen? Maybe I should read what they say on Yodlee.com .
> I still don't get it why I get double downloads after it's been
> Electronically cleared. Oh well, I'm not going to dwell on it.

  #14  
Old 01-24-2006, 02:05 AM
Carole
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Posts: n/a
Default Re: Microsoft Responds

Chris thank you for clearing that up. I just posted I didn't know how they
did it. So they don't have access to the electronic files, just what is
seen on the screen? Maybe I should read what they say on Yodlee.com .

I still don't get it why I get double downloads after it's been
Electronically cleared. Oh well, I'm not going to dwell on it.

"Chris Cowles" <spam_magnet[at]remove-me-bellsouth.net> wrote in message
news:ONZiG5HIGHA.916[at]TK2MSFTNGP10.phx.gbl...
- quote -

> "Chuck" <skilover_nospam[at]bluebottle.com> wrote in message
> news:OTbBf.3884$Ez3.636[at]trnddc03...
> > > Dang, that makes reconciling hard. What was so difficult about

> > downloading a statement from the bank and reconciling? The only time I
> > have a problem is if (1) I entered something wrong, in which case
> > downloading points that out, or (2) a really old check finally clears
> > the bank and money tries to match it do the wrong transaction.

> What Bob is referring to is that Yodlee uses 'screen-scraping' technology
> and is dependent on the format of the screens remaining static. It looks
> for the first field following the word Bank in bold, for example, as the
> place to enter your user ID. If the bank changes it to not bold, or moves
> the user ID so it's on the next line, screen-scraping chokes. The bank
> doesn't ask Yodlee's permission, or even notify them, of the change. Why
> should they?
> --
> Chris Cowles
> Gainesville, FL



  #13  
Old 01-24-2006, 02:04 AM
Chris Cowles
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Posts: n/a
Default Re: Microsoft Responds

"Carole" <myname[at]home.net> wrote in message
news:mLGdndbsuapLCkjeRVn-uA[at]giganews.com...
- quote -

> Why is it if I manually download a file in Money format (as I do with
> Beneficial) it matches fine, but when I download it through Yodlee it
> doesn't.


That would be a Yodlee/Money interface problem. If you have an account on
Yodlee (free for the asking, I think), and the information looks correct
there, then they're getting it right from the bank. No telling where the
error is downstream of that.


  #12  
Old 01-24-2006, 01:58 AM
Carole
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Posts: n/a
Default Re: Microsoft Responds

Why is it if I manually download a file in Money format (as I do with
Beneficial) it matches fine, but when I download it through Yodlee it
doesn't. That one got me. Beneficial offers downloads in 4 or 5 formats...
maybe Yodlee isn't picking the best. I will admit, I'm not sure how Yodlee
runs technically.

PNC uses a quicken format that can only be downloaded if you own Quicken...
no direct link off their site, only through the quicken program. I am happy
here that Money 2005 made it possible to get these files, I hate updating
from paper .

I've been using Money since 98. Overall I'm very happy with it.

But as I said, getting back to the topic, I will be sure to check the
website first before messing with my computer file to make sure the problem
is not with the bank or yodlee.


"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:%23pPAQEFIGHA.1388[at]TK2MSFTNGP11.phx.gbl...
- quote -

> OTOH, downloading statement data is the only function in Money that relies
> exclusively on downloaded data to work.
> "Carole" <myname[at]home.net> wrote in message
> news:xsidnZqCmujKv0jenZ2dnUVZ_tidnZ2d[at]giganews.com...
> > So I had no other way of
> > getting statements to download to Money PERIOD.



  #11  
Old 01-23-2006, 11:36 PM
Chris Cowles
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Posts: n/a
Default Re: Microsoft Responds

"Chuck" <skilover_nospam[at]bluebottle.com> wrote in message
news:OTbBf.3884$Ez3.636[at]trnddc03...
- quote -

> Dang, that makes reconciling hard. What was so difficult about
> downloading a statement from the bank and reconciling? The only time I
> have a problem is if (1) I entered something wrong, in which case
> downloading points that out, or (2) a really old check finally clears
> the bank and money tries to match it do the wrong transaction.


What Bob is referring to is that Yodlee uses 'screen-scraping' technology
and is dependent on the format of the screens remaining static. It looks for
the first field following the word Bank in bold, for example, as the place
to enter your user ID. If the bank changes it to not bold, or moves the user
ID so it's on the next line, screen-scraping chokes. The bank doesn't ask
Yodlee's permission, or even notify them, of the change. Why should they?
--
Chris Cowles
Gainesville, FL



  #10  
Old 01-23-2006, 08:28 PM
Chuck
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Posts: n/a
Default Re: Microsoft Responds

Bob Peel, MVP wrote:
- quote -

> I have been using Money since '95 and I have never ever downloaded. I tried
> it once and it was so much hassle matching transactions that I vowed never
> ever again.
> I have all my bills in the Money bills section and at the end of the month
> use a paper statement from my Bank to reconcile. IMHO there is more hassle
> downloading than spending a v little time doing manual input/reconcile.
> Banks have worked out that a) they don't want to work directly with Money
> and b) by making a v small change to their screen layout (without even
> trying) they can scr*w Yodlee et al and drive you back into using their
> systems and sales pitches. YMMV.


Dang, that makes reconciling hard. What was so difficult about
downloading a statement from the bank and reconciling? The only time I
have a problem is if (1) I entered something wrong, in which case
downloading points that out, or (2) a really old check finally clears
the bank and money tries to match it do the wrong transaction.

--
To reply by email remove "_nospam"
  #9  
Old 01-23-2006, 08:11 PM
Bob Peel, MVP
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Posts: n/a
Default Re: Microsoft Responds

I have been using Money since '95 and I have never ever downloaded. I tried
it once and it was so much hassle matching transactions that I vowed never
ever again.

I have all my bills in the Money bills section and at the end of the month
use a paper statement from my Bank to reconcile. IMHO there is more hassle
downloading than spending a v little time doing manual input/reconcile.

Banks have worked out that a) they don't want to work directly with Money
and b) by making a v small change to their screen layout (without even
trying) they can scr*w Yodlee et al and drive you back into using their
systems and sales pitches. YMMV.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

"Carole" <myname[at]home.net> wrote in message
news:xsidnZqCmujKv0jenZ2dnUVZ_tidnZ2d[at]giganews.com...
- quote -

> Well I contacted MS on Friday and they agreed that the problem I was
> having with PNC was not due to corruption of my file, but a problem
> synchronizing with Yodlee. They said they would contact Yodlee and have
> someone call me this week. I didn't get a phone call, but was able to
> download the statements today. Well that is to the newly created account,
> that I then had to merge. Wish I hadn't tried fixing my Money file, now I
> have to deal with merging accounts. I'm positive now there was a problem
> last week also with PNC bank due to Yodlee's synchronization. Next time
> I'll check it from the Money site first!
> Regarding being lucky. I have to agree with JB. The only reason I use
> Yodlee with PNC bank, is it is one of the few banks that doesn't offer
> electronic downloads unless you have Quicken. So I had no other way of
> getting statements to download to Money PERIOD. When I do this I always
> get doubles, have to delete the first one and re-enter the newest. So
> it's no gem.
> One of the other banks I use to download manually is Beneficial bank.
> I've tried integrating Yodlee with this account and have had too many
> problems with doubles etc. I found it best to stick with manual for this
> bank.
> So re: PNC bank, I'd be so happy to download manually.
> Carole
> <johnbusc[at]hotmail.com> wrote in message
> news:1137856456.316348.215100[at]g49g2000cwa.googlegroups.com...
> > Jim wrote:
> > > Lucky for you all, I have to manually enter all my accounts.
> > > Why would you consider those who are having problems as lucky? There

> > are many on this newsgroup who would consider you the lucky one!
> > > JB

>


  #8  
Old 01-23-2006, 06:13 PM
Dick Watson
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Posts: n/a
Default Re: Microsoft Responds

OTOH, downloading statement data is the only function in Money that relies
exclusively on downloaded data to work.

"Carole" <myname[at]home.net> wrote in message
news:xsidnZqCmujKv0jenZ2dnUVZ_tidnZ2d[at]giganews.com...
- quote -

> So I had no other way of
> getting statements to download to Money PERIOD.



  #7  
Old 01-23-2006, 05:37 PM
Carole
Guest
 
Posts: n/a
Default Re: Microsoft Responds

Well I contacted MS on Friday and they agreed that the problem I was having
with PNC was not due to corruption of my file, but a problem synchronizing
with Yodlee. They said they would contact Yodlee and have someone call me
this week. I didn't get a phone call, but was able to download the
statements today. Well that is to the newly created account, that I then
had to merge. Wish I hadn't tried fixing my Money file, now I have to deal
with merging accounts. I'm positive now there was a problem last week also
with PNC bank due to Yodlee's synchronization. Next time I'll check it from
the Money site first!

Regarding being lucky. I have to agree with JB. The only reason I use
Yodlee with PNC bank, is it is one of the few banks that doesn't offer
electronic downloads unless you have Quicken. So I had no other way of
getting statements to download to Money PERIOD. When I do this I always get
doubles, have to delete the first one and re-enter the newest. So it's no
gem.

One of the other banks I use to download manually is Beneficial bank. I've
tried integrating Yodlee with this account and have had too many problems
with doubles etc. I found it best to stick with manual for this bank.

So re: PNC bank, I'd be so happy to download manually.

Carole
<johnbusc[at]hotmail.com> wrote in message
news:1137856456.316348.215100[at]g49g2000cwa.googlegroups.com...
- quote -

> Jim wrote:
> > Lucky for you all, I have to manually enter all my accounts.

> Why would you consider those who are having problems as lucky? There
> are many on this newsgroup who would consider you the lucky one!
> JB



  #6  
Old 01-21-2006, 02:14 PM
johnbusc@hotmail.com
Guest
 
Posts: n/a
Default Re: Microsoft Responds

Jim wrote:
- quote -

> Lucky for you all, I have to manually enter all my accounts.

Why would you consider those who are having problems as lucky? There
are many on this newsgroup who would consider you the lucky one!

JB

  #5  
Old 01-21-2006, 12:51 PM
Jim
Guest
 
Posts: n/a
Default RE: Microsoft Responds

Lucky for you all, I have to manually enter all my accounts. I have Teachers
Federal Credit Union , and for my retirement plan I have Guardian Life
Insurance Company of America (www.guardianretirement.com).

"RKrider" wrote:

- quote -

> It does seem strange that it works with directly with Yodlee. I wasn't crazy
> about this auto-update stuff at first and stayed with Money 2004. Tried Money
> 05 and never could get it to work right, so I sent it back. Money 06 worked
> great right out of the box and continued to, until Boa changed their log-in
> procedure. Now I'm back to manual downloads with Boa. Too bad, I liked the
> auto-update feature. Well at least it still works with my other accounts .
> Steve
> "akg" wrote:
> > > But the fact is that BoA (and others) still work on yodlee.com directly.

> > So, the problem is not with yodlee per se, but the interface with money.

  #4  
Old 01-20-2006, 05:17 PM
RKrider
Guest
 
Posts: n/a
Default RE: Microsoft Responds

It does seem strange that it works with directly with Yodlee. I wasn't crazy
about this auto-update stuff at first and stayed with Money 2004. Tried Money
05 and never could get it to work right, so I sent it back. Money 06 worked
great right out of the box and continued to, until Boa changed their log-in
procedure. Now I'm back to manual downloads with Boa. Too bad, I liked the
auto-update feature. Well at least it still works with my other accounts .
Steve

"akg" wrote:

- quote -

> But the fact is that BoA (and others) still work on yodlee.com directly.
> So, the problem is not with yodlee per se, but the interface with money.


  #3  
Old 01-20-2006, 04:32 PM
akg
Guest
 
Posts: n/a
Default RE: Microsoft Responds


But the fact is that BoA (and others) still work on yodlee.com directly.
So, the problem is not with yodlee per se, but the interface with money.

"RKrider" wrote:

- quote -

> As I stated in a previous post, I'm not able to use the auto-update feature
> to down load Bank of America account info. I sent an email to Ms Support
> regarding this and received the following:
> "Based on the current research, I would like to let you know that Bank of
> America (California) implemented a new security feature named "SiteKey",
> which requires us to identify an image besides entering the log-on
> information. Thus, the account information cannot be downloaded from the
> financial ins
> titution into Microsoft Money 2006.
> Recently, we have received a few feedbacks from several customers pertaining
> to this issue. After collecting the relevant information, we have immediately
> reported the issue to our Product Group for further investigation. Microsoft
> and Yodlee, one of our partners, are working closely with the finan
> cial institution and making every effort to resolve the issue as soon as
> possible. Your continuous patience and understanding are highly appreciated.
> At this time, I suggest we visit the financial institution's website,
> manually download the statement files to the local hard drive, and import
> them into Microsoft Money 2006. "
> It sure would have been nice if Ms would have posted this so folks don't
> spend a lot time trying to fix something that they can't.
> Steve

  #2  
Old 01-20-2006, 02:28 PM
RKrider
Guest
 
Posts: n/a
Default Re: Microsoft Responds

I can't update Boa on the Money web site either. I'm not familiar with PNC,
so I can't say for sure, but I would guess that the problem is with the
Yodlee service.
Good luck
Steve

"Carole" wrote:

- quote -

> I have also had some problems with PNC bank this past week.
> However when I went directly to the Money web site and was unable to
> download any updates, I thought it was safe to assume that the problem was
> not in my money program, but with yodlee. Can you all agree this is a
> correct assumption?
> So many times I've been all over my computer trying to fix what was not
> working correctly, only to find out it was a problem out of my hands. When
> will I ever learn to stop wasting time.
> Will call MS to see if it's also a problem with PNC. And will they still
> support Money 2005? Thanks.
> Carole


  #1  
Old 01-20-2006, 02:15 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: Microsoft Responds

In case more was needed, this is more evidence of why Yodlee will always be
an unstable technology.

"RKrider" <RKrider[at]discussions.microsoft.com> wrote in message
news:7FA06229-154E-4032-9436-27ADB04896E5[at]microsoft.com...
- quote -

> "Based on the current research, I would like to let you know that Bank of
> America (California) implemented a new security feature named "SiteKey",
> which requires us to identify an image besides entering the log-on
> information. Thus, the account information cannot be downloaded from the
> financial ins
> titution into Microsoft Money 2006.



 
Old 01-20-2006, 01:52 PM
Carole
Guest
 
Posts: n/a
Default Re: Microsoft Responds

I have also had some problems with PNC bank this past week.

However when I went directly to the Money web site and was unable to
download any updates, I thought it was safe to assume that the problem was
not in my money program, but with yodlee. Can you all agree this is a
correct assumption?

So many times I've been all over my computer trying to fix what was not
working correctly, only to find out it was a problem out of my hands. When
will I ever learn to stop wasting time.

Will call MS to see if it's also a problem with PNC. And will they still
support Money 2005? Thanks.

Carole
"RKrider" <RKrider[at]discussions.microsoft.com> wrote in message
news:7FA06229-154E-4032-9436-27ADB04896E5[at]microsoft.com...
- quote -

> As I stated in a previous post, I'm not able to use the auto-update
> feature
> to down load Bank of America account info. I sent an email to Ms Support
> regarding this and received the following:
> "Based on the current research, I would like to let you know that Bank of
> America (California) implemented a new security feature named "SiteKey",
> which requires us to identify an image besides entering the log-on
> information. Thus, the account information cannot be downloaded from the
> financial ins
> titution into Microsoft Money 2006.
> Recently, we have received a few feedbacks from several customers
> pertaining
> to this issue. After collecting the relevant information, we have
> immediately
> reported the issue to our Product Group for further investigation.
> Microsoft
> and Yodlee, one of our partners, are working closely with the finan
> cial institution and making every effort to resolve the issue as soon as
> possible. Your continuous patience and understanding are highly
> appreciated.
> At this time, I suggest we visit the financial institution's website,
> manually download the statement files to the local hard drive, and import
> them into Microsoft Money 2006. "
> It sure would have been nice if Ms would have posted this so folks don't
> spend a lot time trying to fix something that they can't.
> Steve



  #-1  
Old 01-20-2006, 01:09 PM
RKrider
Guest
 
Posts: n/a
Default Microsoft Responds

As I stated in a previous post, I'm not able to use the auto-update feature
to down load Bank of America account info. I sent an email to Ms Support
regarding this and received the following:

"Based on the current research, I would like to let you know that Bank of
America (California) implemented a new security feature named "SiteKey",
which requires us to identify an image besides entering the log-on
information. Thus, the account information cannot be downloaded from the
financial ins
titution into Microsoft Money 2006.

Recently, we have received a few feedbacks from several customers pertaining
to this issue. After collecting the relevant information, we have immediately
reported the issue to our Product Group for further investigation. Microsoft
and Yodlee, one of our partners, are working closely with the finan
cial institution and making every effort to resolve the issue as soon as
possible. Your continuous patience and understanding are highly appreciated.

At this time, I suggest we visit the financial institution's website,
manually download the statement files to the local hard drive, and import
them into Microsoft Money 2006. "

It sure would have been nice if Ms would have posted this so folks don't
spend a lot time trying to fix something that they can't.

Steve

 

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