Will that "original login/password" sign into Passport outside of MSN Money,
for example on www.passport.net?

-Mark

"JEC" <judy[at]pos-racine.com> wrote in message
news:%23LlNxV6GGHA.3036[at]tk2msftngp13.phx.gbl...
- quote -

Am having the same problem........... can't restore the portfolio from a
backup because it says the backup is not associated with the login/password.
The login/password combo was changed by the user, but I changed it back to
what my notes said were the original login/password. MS tech support says
they can't help with password issues. Does anyone know how to retrieve the
info from a backup file in this case?

JC
"Mark" <abcd[at]abcd.com> wrote in message
news:OBMRLEGGGHA.2320[at]TK2MSFTNGP11.phx.gbl...
- quote -

"mhr" <mimh[at]highstream.net> wrote in message
news:11se5tfnavkt0c0[at]corp.supernews.com...
- quote -

Perhaps you might get more answers on microsoft.public.msn.discussion?

Mark,
I have contacted Support and have told them of the problems. There is even
a problem on the new passport account in that I received an email with
instructions to confirm my latest email address that I submitted for my new
passport account. I followed the instructions only to wind up with a reply
that the confirmation procedure couldn't confirm (apparently it wasn't
working correctly or something). I have reported this to Support also.


"Mark" <abcd[at]abcd.com> wrote in message
news:OBMRLEGGGHA.2320[at]TK2MSFTNGP11.phx.gbl...
- quote -

As "nfe6848m" said, your data is associated to your Passport. So if you
created a new one, even if it was using the same email addressas the old
one, it would not be associated to your data.

Contact Microsoft Support:
http://support.microsoft.com/oas/def...3&gprid=232578
and let them know. Be sure to let them know:
1. What the original Passport was. What your new Passport is. Whether you
created a brand new Passport or if you tried recreating your Passport using
your original email address.
2. When it last worked successfully

-Mark

"mhr" <mimh[at]highstream.net> wrote in message
news:11se5tfnavkt0c0[at]corp.supernews.com...
- quote -

Not really sure I understand the question.. but.. all of the information in
MSN is associated with the passport with which you created the account with.

If you created a "new" passport.. as it sort of sounds like you did.. that
new passport has no access to the MSN information associated with the old
passport..

"mhr" wrote:

- quote -

I've been usually the basic portfolio manager on msn. Today I couldn't
bring it up and received a message that I had to reset my email and
password. I signed up again for Passport with my latest email and password.
I brought up Portfolio Manager but it doesn't have any of my previous data
or accounts. Is there any way for me to get the accounts back into
Portfolio Manager, like a backup or something. It seems every month or two
I have some kind of problem like this where my password and or email address
suddenly doesn't work on MSN.
I'm using Windows Me and IE 6. Would appreciate any help.