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Old 01-04-2006, 03:56 PM
Cal Learner-- MVP
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Default Re: Cannot connect to online services for one account

In microsoft.public.money, Mike wrote:

- quote -

> I have a 401k account at Dreyfus but their website address changed. What I
> have done is:
> Select "accounts and bills" - "account list". Under Financial Institutions,
> I select the Dreyfus account. then I click "view contact information" and
> select "update advanced web settings" and enter the new website address and
> click "done".
> That saves the address, but then when I select to "setup online services", i
> am forced to pick "Dreyfus" from the list of banks. That is where Money
> changes the address back to the default.
> How can I get Money to remember my settings and connect to the correct
> address??


Dreyfus the broker has OFX access. You should not have to use the
web site from Money.

If you wanted to access Dreyfus by web without OFX access, you could
specify that the broker was not listed, when you did the setup.


 
Old 01-04-2006, 01:24 PM
Tony
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Posts: n/a
Default RE: Cannot connect to online services for one account

I'd suggest trying to add the Dryfus account and then merge the old and the
new together.

"Mike" wrote:

- quote -

> I have a 401k account at Dreyfus but their website address changed. What I
> have done is:
> Select "accounts and bills" - "account list". Under Financial Institutions,
> I select the Dreyfus account. then I click "view contact information" and
> select "update advanced web settings" and enter the new website address and
> click "done".
> That saves the address, but then when I select to "setup online services", i
> am forced to pick "Dreyfus" from the list of banks. That is where Money
> changes the address back to the default.
> How can I get Money to remember my settings and connect to the correct
> address??

  #-1  
Old 01-04-2006, 01:12 PM
Mike
Guest
 
Posts: n/a
Default Cannot connect to online services for one account

I have a 401k account at Dreyfus but their website address changed. What I
have done is:
Select "accounts and bills" - "account list". Under Financial Institutions,
I select the Dreyfus account. then I click "view contact information" and
select "update advanced web settings" and enter the new website address and
click "done".
That saves the address, but then when I select to "setup online services", i
am forced to pick "Dreyfus" from the list of banks. That is where Money
changes the address back to the default.
How can I get Money to remember my settings and connect to the correct
address??
 

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account, connect, online, services
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