"ksgrandell" <ksgrandell[at]discussions.microsoft.com> wrote in message
news:AA38B079-2B65-411B-87C9-C79AF53CC3FC[at]microsoft.com...
- quote -

Try setting up separate login usernames and passwords on each of the
accounts on your credit card's website.

For one more point of view, I have 20+ accounts at a number of different
FI's. I like downloading. I use Passport.

I download from my checking account using my bank's website. I have
virtually no problems. Many of my FI's claim to support Money, but I have
never been able to get authentication to work with them, so I manually enter
transactions. There seems to be a problem with once having signed up for
online access at any specific site, and then later trying to get it to work
with Money. You always have to change your authentication information, and
even then it usually won't work.

I have three FI's enabled for background banking. One is my State
Street/Citistreet 401(k). Money doesn't handle 401(k)'s well, as we have
discussed many times in this group, but the transactions seem to download
just fine. It may be significant that this account was new as of January
2005, when I was already using Money 05. The FI's that I had before Money
added downloading are the ones that have issues. I forget how many versions
ago that was, but I remember that online services setup was prone to telling
you that your FI was currently unavailable, try again later, forever, at
that time too. This has been going on for a really long time.

The other two are AmEx and Citibank. I have three accounts with each. With
each, only one of those accounts will download, although they are all set up
for online services. Money seems to pick one to work with, and ignore the
others.

I like the manual download option best. It always works. Manual entry is a
huge PITA, and background banking doesn't work very well at all. Best of
both worlds and all that.

Susan

"Chris Cowles" <NoSpam[at]For.me> wrote in message
news:uVN4$kAEGHA.2628[at]TK2MSFTNGP09.phx.gbl...
- quote -

And you've never been involved with a software product that doesn't work as
advertised/expected? You must have never used products from Adobe or
Roxio--to name just two--before.

I'm not defending it. Were I Microsoft, I'd drop the feature. Making it work
well is way beyond their control. They tried for a decade to get FIs to
implement robust direct interfaces. They failed because the banks just
weren't interested or were actively resistant. Perhaps this was because the
FIs didn't see a business case for investing $0.01 in these interfaces.
Perhaps this was because they didn't trust Microsoft's intentions. Whatever.
Yodlee and a lot of the problems you are describing are a direct result of
Microsoft's failure to get the FIs to play.

"ksgrandell" <ksgrandell[at]discussions.microsoft.com> wrote in message
news:E2A29C7A-08AF-45EA-B366-7DBC3F0A87DA[at]microsoft.com...
- quote -

In microsoft.public.money, ksgrandell wrote:

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Make an extra copy of your Money file.

I don't know if this is going to work for you, but I would try
something on this line:

1.. On the Accounts & Bills menu, click Account List .
2.. Click the name of the account you want to update.
3.. In the left pane, click Change account details .
4.. In the Financial institution box, append the institution name
with something that uniquely identifies this account.
For example, you might
change it now to Capital One (Mary).

5.. Click Go to Online Setup near the bottom of the page.
6.. Follow the instructions on the screen to set up online
services.


I did not work that thru with Money 2006.

"ksgrandell" <ksgrandell[at]discussions.microsoft.com> wrote in message
news:E2A29C7A-08AF-45EA-B366-7DBC3F0A87DA[at]microsoft.com...
- quote -

I'm one of the active users on this forum that DOES download. I pay
everything I can with plastic and use epay, apay, or direct debit for the
rest. I have minimal problems but do not use a Passport. Most of my
downloading is from banks that support Money directly. A very small minority
of my transactions come from files manually downloaded from a web site.

For me, the work involved in editing downloaded transaction is very small in
proportion to the effort required to manually enter the transactions or,
more importantly, keep track of the data needed to do it. Unfortunately, I
don't have a suggestion to resolve your particular problem, because I
believe it involves a Passport, which I don't use.

Dick and I are polar opposites on this particular issue but seem to agree on
other aspects of the use of Money.
--
Chris Cowles
Gainesville, FL

"ksgrandell" <ksgrandell[at]discussions.microsoft.com> wrote in message
news:E2A29C7A-08AF-45EA-B366-7DBC3F0A87DA[at]microsoft.com...
- quote -

When you pay <$25 a copy and it does most of what you want very well,
perhaps it is.
--
Chris Cowles
Gainesville, FL

I appreciate the encouragement, but is asking a user to accept that Microsoft
develops and markets a product that doesn't work as advertised or expected an
acceptable solution or resolution to a software bug?


"Dick Watson" wrote:

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I enter thousands of transactions a year into Money without downloading
anything. To me, the gain is worth the effort and the effort does not exceed
what apparently is the pain and hassle level of the alternate--downloading
this stuff when and where it works.

Even when it does work there is a LOT it will never do. Do you use paycheck
transactions? Split transactions? Memo fields of your own choosing?
Classification? Different categories at the same merchant from time to time?
NONE of this will download in either of our lifetimes, no matter how much
trouble you save typing an amount and a payee name and a date--the latter of
which you are more likely to get right entering yourself than downloading
anyway.

"ksgrandell" <ksgrandell[at]discussions.microsoft.com> wrote in message
news:3DCCAB62-8311-4699-9E6A-362F63B549CA[at]microsoft.com...
- quote -

I thought I'd throw this tidbit out for anyone reading this discussion.

I just used Microsoft's online version of Money.

It appears to have worked with multiple credit cards from the same bank
without a hitch.

Anyone have any thoughts on this?

"ksgrandell" wrote:

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I appreciate the reply, Dick. While I may ultimately accept that as the
necessary work-a-round, I won't accept it yet. I purchased MS Money 2006
Deluxe because I thought the online interface with Quicken Premiere 2005 was
clumsy and outdated for a 2005 product, and I used the trial version of MS
Money 2006 Deluxe and thought the online iterface seemed seamless- when it
worked.

Most of my banking is on plastic, either credit card or cash card, so the
prospect of no longer manually keying the data into quicken was an eye
catcher.

I've been using Quicken since DOS days, and I must say I like the feel of
Money 2006 better than Quicken 2005. I think MS Money 2006 Deluxe would be a
great product- if it did what it was supposed... work.


"Dick Watson" wrote:

- quote -

If you just enter the transactions by hand and skip the download nonsense,
you will have none of these problems. I suspect that's not a solution you
are open to.

"ksgrandell" <ksgrandell[at]discussions.microsoft.com> wrote in message
news:AA38B079-2B65-411B-87C9-C79AF53CC3FC[at]microsoft.com...
- quote -

I know this issue is covered within this discussion group. I have tried the
suggestions presented without success. So, I'd like to vent my frustrations
with MS Money 2006 Deluxe and beg for mercy.

Help!

Between my wife and I, we have 4 credit card accounts with one bank.
Capital One. I am able to successfully set up 2 of the 4 accounts in MS
Money 2006 Deluxe. On one occasion, I set up 3 successfully. When I
attempted to set up the 4th credit card account from the same bank, MS Money
2006 Deluxe modified the 3rd credit card account settings with data I was
entering for the 4th credit card account. I have not been able to get a 3rd
credit card account successfully set up from the same bank since.

Frankly, after hours spent over 3 days of trying to make things work, I am
really very frustrated.

While, I don't know for certain that the issue is with MS Money 2006 Deluxe,
or whether it is with Capital One, but because I can only successfully set up
2 of the 4 credit card accounts in MS Money 2006 Deluxe, but I can log into
all 4 accounts successfully online from the Capital One website, I'm leaning
towards the problem being with MS Money 2006 Deluxe.

And, reviewing the way MS Money 2006 Deluxe seems to handle the set up of
the credit card accounts when they are multiple credit card accounts from the
the same bank- ugghhh!

If the problem lies with Capital One, I apologize Microsoft.

Further more, it's now 2006, and I don't understand this difficulty or
complexity. I've been a computer operator, network technician and
administrator for most of my adult life. Setting up numerous online banking
functions for the companies I have been employed by, and it's just has not
been that difficult a task.

Now that I've vented, can someone explain the difficulty or complexity faced
by Microsoft when tracking & updating multiple credit cards from the same
bank, and if you can do that, is there a real working solution to this
problem- an update to MS Money 2006 Deluxe I've missed somewhere?

Again, Help?