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  #6  
Old 12-29-2005, 01:35 AM
Cal Learner-- MVP
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Default Re: MS Money 2005 - Internal Error

In microsoft.public.money, Valerie wrote:

- quote -

> Yes, thank you very much! The register key something was screwed up and your
> suggestion worked.


That's good to hear.

- quote -

> "Valerie" wrote:
> > Click on MS Money 2005 and open Sample.mny, it immediately puts up a error
> > reporting, “We're sorry, but Microsoft Money has experienced an internal
> > error and will have to restart.”, then I get a 2nd error reporting the exact
> > same thing. After that, MS Money closes. When I try to open my normal file,
> > it does not recognize my id, then gives me the above error messages and shuts
> > the software down. Any advice? I have done the latest updates to
> > 14.0.0.1105 and that didn’t help.

  #5  
Old 12-29-2005, 01:22 AM
Valerie
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Default RE: MS Money 2005 - Internal Error

Yes, thank you very much! The register key something was screwed up and your
suggestion worked.

"Valerie" wrote:

- quote -

> Click on MS Money 2005 and open Sample.mny, it immediately puts up a error
> reporting, “We're sorry, but Microsoft Money has experienced an internal
> error and will have to restart.”, then I get a 2nd error reporting the exact
> same thing. After that, MS Money closes. When I try to open my normal file,
> it does not recognize my id, then gives me the above error messages and shuts
> the software down. Any advice? I have done the latest updates to
> 14.0.0.1105 and that didn’t help.

  #4  
Old 12-28-2005, 10:34 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: MS Money 2005 - Internal Error

In microsoft.public.money, Valerie wrote:

- quote -

> Okay - so I tried reloading one more time, got back to update 14.0.0.1105 ,
> when I clicked on the tell me more button the following info came up.."Error
> signature...
> AppName: msmoney.exe AppVer: 14.0.0.1105 ModName: mnyob99.dll
> ModVer: 14.0.0.1105 Offset: 000305e4 "


Perhaps http://support.microsoft.com/kb/836197/en-us could help, tho
the symptoms do not match exactly.


- quote -

> - V
> "Valerie" wrote:
> > Click on MS Money 2005 and open Sample.mny, it immediately puts up a error
> > reporting, “We're sorry, but Microsoft Money has experienced an internal
> > error and will have to restart.”, then I get a 2nd error reporting the exact
> > same thing. After that, MS Money closes. When I try to open my normal file,
> > it does not recognize my id, then gives me the above error messages and shuts
> > the software down. Any advice? I have done the latest updates to
> > 14.0.0.1105 and that didn’t help.

  #3  
Old 12-28-2005, 10:30 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: MS Money 2005 - Internal Error

In microsoft.public.money, Valerie wrote:

- quote -

> Thank you for the advice, unfortunately, it is not working. I reinstalled
> the software and now I have version 14.0.0.728. I can tell this my the
> information on the internal error when it says "tell me more info". Anyways,
> this did not work and is again telling me the same error "internal error".
> The program was working fine the last time I opened it about 2 weeks ago, so
> I am not sure what is happening.


OK. Your next step is to either open the Sample.mny file, or to
create a new file (select Decline during the process) so the updates
occur to get you to 14.0.*.1105.

Then you should be able to open your earlier *.mny file, or restore
a backup.
  #2  
Old 12-28-2005, 10:30 PM
Valerie
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Posts: n/a
Default RE: MS Money 2005 - Internal Error

Okay - so I tried reloading one more time, got back to update 14.0.0.1105 ,
when I clicked on the tell me more button the following info came up.."Error
signature...
AppName: msmoney.exe AppVer: 14.0.0.1105 ModName: mnyob99.dll
ModVer: 14.0.0.1105 Offset: 000305e4 "

- V


"Valerie" wrote:

- quote -

> Click on MS Money 2005 and open Sample.mny, it immediately puts up a error
> reporting, “We're sorry, but Microsoft Money has experienced an internal
> error and will have to restart.”, then I get a 2nd error reporting the exact
> same thing. After that, MS Money closes. When I try to open my normal file,
> it does not recognize my id, then gives me the above error messages and shuts
> the software down. Any advice? I have done the latest updates to
> 14.0.0.1105 and that didn’t help.

  #1  
Old 12-28-2005, 10:04 PM
Valerie
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Posts: n/a
Default Re: MS Money 2005 - Internal Error

Thank you for the advice, unfortunately, it is not working. I reinstalled
the software and now I have version 14.0.0.728. I can tell this my the
information on the internal error when it says "tell me more info". Anyways,
this did not work and is again telling me the same error "internal error".
The program was working fine the last time I opened it about 2 weeks ago, so
I am not sure what is happening.

- Valerie

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Valerie wrote:
> > Click on MS Money 2005 and open Sample.mny, it immediately puts up a error
> > reporting, “We're sorry, but Microsoft Money has experienced an internal
> > error and will have to restart.”, then I get a 2nd error reporting the exact
> > same thing. After that, MS Money closes. When I try to open my normal file,
> > it does not recognize my id, then gives me the above error messages and shuts
> > the software down. Any advice? I have done the latest updates to
> > 14.0.0.1105 and that didn’t help.

> ^
> That one will not be zero.
> Try creating a new Money file. If you don't have another way, you
> could take any old non-Money file and rename it to *.mny. Then open
> that file. Money will say the file is corrupt, but you would be able
> to create a new file, and see if that works.
> Make extra copies of your backups on different media while you are
> thinking of it.
> If Money always closes immediately, how did you get the version
> number? From memory?
> If you have the CD, I would probably reinstall, and then take steps
> to get the updates before continuing with your real file.

 
Old 12-28-2005, 09:01 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: MS Money 2005 - Internal Error

In microsoft.public.money, Valerie wrote:

- quote -

> Click on MS Money 2005 and open Sample.mny, it immediately puts up a error
> reporting, “We're sorry, but Microsoft Money has experienced an internal
> error and will have to restart.”, then I get a 2nd error reporting the exact
> same thing. After that, MS Money closes. When I try to open my normal file,
> it does not recognize my id, then gives me the above error messages and shuts
> the software down. Any advice? I have done the latest updates to
> 14.0.0.1105 and that didn’t help.

^
That one will not be zero.

Try creating a new Money file. If you don't have another way, you
could take any old non-Money file and rename it to *.mny. Then open
that file. Money will say the file is corrupt, but you would be able
to create a new file, and see if that works.

Make extra copies of your backups on different media while you are
thinking of it.

If Money always closes immediately, how did you get the version
number? From memory?

If you have the CD, I would probably reinstall, and then take steps
to get the updates before continuing with your real file.




  #-1  
Old 12-28-2005, 08:52 PM
Valerie
Guest
 
Posts: n/a
Default MS Money 2005 - Internal Error

Click on MS Money 2005 and open Sample.mny, it immediately puts up a error
reporting, “We're sorry, but Microsoft Money has experienced an internal
error and will have to restart.”, then I get a 2nd error reporting the exact
same thing. After that, MS Money closes. When I try to open my normal file,
it does not recognize my id, then gives me the above error messages and shuts
the software down. Any advice? I have done the latest updates to
14.0.0.1105 and that didn’t help.
 

Tags
2005, error, internal, money
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