We are just fellow users. We attempt to help people if we have knowledge
that is applicable to what they are asking. We don't help people that have
questions we don't know the answer to. Sometimes we don't help people if
they display attitude. BTW, Microsoft doesn't support people here except on
very rare occasions and in narrow circumstances and generally without
telling people that they are really secret Microsoft lurkers. They also do
not support trial users from the normal support channels.

The answer to your question is probably MSN BillPay and downloaded
transaction balances have nothing to do with one another. I'm providing an
semi-educated guess here since I use neither BillPay from Money nor
downloaded transaction data from Money.

"JohnZ" <JohnZ[at]discussions.microsoft.com> wrote in message
news:011CA959-F126-42CA-A247-962CBDAA4994[at]microsoft.com...
- quote -

Ok...it's been a week. Is there no answer, or do you not support the trial
version?

"JohnZ" wrote:

- quote -

When I try to set up my bank accounts, Money always brings up the MSN Billpay
sign in screen. Is MSN Billpay required to get my bank balances? I'm using
the trial version to make sure this all works before I buy it. If I have to
download transactions manually I'll either have to keep waiting or switch
banks. I know from past experience I won't keep it updated.

thanks for the help,
John