In microsoft.public.money, Ron Mann wrote:

- quote -

Did you do the steps listed in
http://support.microsoft.com/default...b;en-us;889930 ?

Did you phone the number listed there?

Thanks but I already tried that with no change. Note that before I
un-installed/re-installed Money 2006 Standard that I had it working without
the "Trial" status (the re-install was an attempt to solve a different
problem). Both the first time and this time when installing Money 2006 I had
to disable McAfee Virus protection in order for the post install updates to
download successfully -- it's after these updates completed and prompted to
re-start the computer that the "Trial" status kicks in (even when on-line,
using associated Passport account, with Virus scan and fire wall disabled).
I've gone through this un-install/re-install/download updates process twice
now and still end up with the Trial version status.

I was going to email Money support desk for help but the dialogs ask for a
valid product id ... but you don't get a "valid" id in the help/about screen
when the software is in "Trial" mode (the trial id doesn't work).

After reading through this news group and numerous KB articles, I have come
to the conclusion that the problem has to do with the fact that the billing
site has my status as "Canceled" for my Money 2006 purchase and that the
"Canceled" status has to do with the fact that the Billing entry has an end
date, one month from the purchase date, specified ... I don't know how to
get a hold of MS to fix it without spending additional money for the support
contact.

-Ron

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:h2eso19369vfd2olnh8o7j0q997tdvmvg3[at]4ax.com...
- quote -

In microsoft.public.money, Ron Mann wrote:

- quote -

Create a Money file with the Trial version, and put the same
Passport on it that you used when you upgraded.

Why there is an "End date:" I don't know but suspect it may have something
to do with the "Cancled" status and "Trial version" status in the software
after un-install and re-install. Couldn't find a support link to send an
email (all the support links took me in circles from one FAQ page to
another). Suggestions?

From the billing page:
***************************************
Microsoft Money 2006 Standard (one-time charge of $29.95 plus tax)
Status:
Canceled
Purchased:
7/22/2005
End date:
8/22/2005
********************

"Ron Mann" <rmann7[at]msn.com> wrote in message
news:%23WcUA0f9FHA.2676[at]TK2MSFTNGP15.phx.gbl...
- quote -

I'm having this problem as well. I actually had 2006 installed and running
but was having trouble with GP faults when exiting my money file. Tried
repairing the file but still error on exit so tried un-install and
re-install, got it to re-download components (reports etc) but when it
finished it went back to saying trial version. Checked the billing site per
the KB and it has "Cancled" as the status next to my Money 2006 purchase!

-Ron

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:98sno1lmlko0ipgcghivkk2oe900g24tp3[at]4ax.com...
- quote -

In microsoft.public.money, Sam K wrote:

- quote -

Start with the trial, as you have done. When
Money uses a file with the same Passport that you used when you
bought Money, it should download the appropriate things and adjust
the version that you see in Help-> About....

See http://support.microsoft.com/default...b;en-us;889930
and follow it if you want your Money file to use the same Passport
on your Money file that you used when you bought Money.

If you want something other than to do that, do something slightly
different. Create a NEW empty file (named perhaps Temp.mny) that
you put the referenced Passport onto. Let Money download data that
it needs. Close Money. Restart Money.

Confirm that Money shows the right version. Then click on your
real Money file that is shown on the bottom of the File menu.

Hello,

I downloaded Money 2006 and I paid for it. When I run it, it says I am
running a trial version.

What happened?
Can I re-download the real thing.
This is Money 2006 Standard.

Thank you.