American Express Updates Not working

#3 12-17-2005, 01:24 PM

Is the only way to resolve this is to call AMEX? I.e. did they say
they're working on the issue?

johnbusc[at]hotmail.com wrote:
- quote -

> Db,
> Call AMEX. I had the same issue but they eventually resolved it. One of
> their operators told me about the cycle blackout but I guess they were
> in a hurry!
> JB

#2 12-01-2005, 02:25 AM

Db,

Call AMEX. I had the same issue but they eventually resolved it. One of
their operators told me about the cycle blackout but I guess they were
in a hurry!

JB

#1 12-01-2005, 01:22 AM

I waited a few more days since my cycle closed on the 22nd, but still no
dice. I cannot get any of the latest transactions despite the fact that I see
them when I log on to the AMEX site. I even tried recreating the whole
account and importing the data. The new account will only download the same
transactions the old one already had. In other words - I am connecting and I
am recieving transaction data just nothing that posted since 11/22.

"JB" wrote:

- quote -

> "Doodlebug" wrote:
> > I am unable to recieve all of my new transactions from Amex. I can download
> > some of the older ones but the latest transactions do not come in whether I
> > try from within Money or go to the Amex site and push the file from there. I
> > have tried the disable/enable route that worked for me when I had the same
> > issue with Citi and that does not help. Suggestions?
> Is this a new account? Did your Amex statement cylce just close? I was
> told there is a three-day blackout period on transaction downloads each cylce.
> JB

11-27-2005, 06:43 PM

"Doodlebug" wrote:

- quote -

> I am unable to recieve all of my new transactions from Amex. I can download
> some of the older ones but the latest transactions do not come in whether I
> try from within Money or go to the Amex site and push the file from there. I
> have tried the disable/enable route that worked for me when I had the same
> issue with Citi and that does not help. Suggestions?

Is this a new account? Did your Amex statement cylce just close? I was
told there is a three-day blackout period on transaction downloads each cylce.

JB

#-1 11-27-2005, 05:00 PM

I am unable to recieve all of my new transactions from Amex. I can download
some of the older ones but the latest transactions do not come in whether I
try from within Money or go to the Amex site and push the file from there. I
have tried the disable/enable route that worked for me when I had the same
issue with Citi and that does not help. Suggestions?

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