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  #3  
Old 01-10-2006, 10:22 PM
Cal Learner-- MVP
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Default Re: Upgrade Error

In microsoft.public.money, John wrote:

- quote -

> I too upgraded (yah) from Money 2005 to 2006 and can’t seem to get the new
> version running. When I click the icon from the start menu it asks for my
> user ID and password. After complying it just sits there rolling the
> progress lights. After hours of nothing I used Task Manager to end the
> process. Actually I did get to use Money 2006 one time. After reinstalling
> the CD did not work I downloaded Money 2006 from the web site. Money worked
> after the download and I managed to set up the accounts by downloading
> details from my banking institution. Things looked great; I turned off my
> computer and went to bed. The next day I attempted to use Money 2006 again
> and it again got stuck on the startup process. What can I do to get this
> product going? When I made the initial install it recommended removing my
> old Money 2005 software. Please Help; I don’t know what is happening to my
> accounts now.


Try reinstalling from the CD. In the process, create a new file. If
that succeeds, then open your existing file.
  #2  
Old 01-10-2006, 10:19 PM
John
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Posts: n/a
Default RE: Upgrade Error

I too upgraded (yah) from Money 2005 to 2006 and can’t seem to get the new
version running. When I click the icon from the start menu it asks for my
user ID and password. After complying it just sits there rolling the
progress lights. After hours of nothing I used Task Manager to end the
process. Actually I did get to use Money 2006 one time. After reinstalling
the CD did not work I downloaded Money 2006 from the web site. Money worked
after the download and I managed to set up the accounts by downloading
details from my banking institution. Things looked great; I turned off my
computer and went to bed. The next day I attempted to use Money 2006 again
and it again got stuck on the startup process. What can I do to get this
product going? When I made the initial install it recommended removing my
old Money 2005 software. Please Help; I don’t know what is happening to my
accounts now.
--
John


"Beal Boru" wrote:

- quote -

> I purchased and downloaded Money 2006. I noticed that I cannot use the
> Reports Feature. When I select that feature, I get a page that tell sme that
> a Money upgrade is in progress and that I will be able to use the feature
> when that is complete. The problem is that the progress bar never moves and
> the update has never completed. I am not sure what is going on and I would
> appreciate any help. Thanks in advance.

  #1  
Old 01-09-2006, 04:20 PM
LS
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Posts: n/a
Default RE: Upgrade Error

Did you ever fix this problem? I just upgraded to Money 2006 and am getting
the exact same error/problem.


"Beal Boru" wrote:

- quote -

> I purchased and downloaded Money 2006. I noticed that I cannot use the
> Reports Feature. When I select that feature, I get a page that tell sme that
> a Money upgrade is in progress and that I will be able to use the feature
> when that is complete. The problem is that the progress bar never moves and
> the update has never completed. I am not sure what is going on and I would
> appreciate any help. Thanks in advance.

 
Old 11-27-2005, 03:31 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Upgrade Error

In microsoft.public.money, Beal Boru <Beal
Boru[at]discussions.microsoft.com> wrote:

- quote -

> I purchased and downloaded Money 2006. I noticed that I cannot use the
> Reports Feature. When I select that feature, I get a page that tell sme that
> a Money upgrade is in progress and that I will be able to use the feature
> when that is complete. The problem is that the progress bar never moves and
> the update has never completed. I am not sure what is going on and I would
> appreciate any help. Thanks in advance.


Close Money.

In IE6, start with
Tools-> Options-> Security-> LocalIntranet-> DefaultLevel which may be
sufficient.

If that does not let you updated, and if you are using XP, I would
try creating a new user with Administrator privilege. Switch to
that user and start Money with a new blank file, and with the same
Passport you used when you upgraded. Let Money download the updates
as that user.

The theory is that if the problem is an IE6 setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE6 settings will not have been changed.

An alternative would be to change the security settings for the
Internet Zone and the Advanced settings to default too.
  #-1  
Old 11-27-2005, 11:21 AM
Beal Boru
Guest
 
Posts: n/a
Default Upgrade Error

I purchased and downloaded Money 2006. I noticed that I cannot use the
Reports Feature. When I select that feature, I get a page that tell sme that
a Money upgrade is in progress and that I will be able to use the feature
when that is complete. The problem is that the progress bar never moves and
the update has never completed. I am not sure what is going on and I would
appreciate any help. Thanks in advance.
 

Tags
error, upgrade
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