I installed both Quicken and Money a few weeks ago because my bank was going
to stop making transactions available beyond two months. For a while both
seemed to be equally recalcitrant, due in some part to the fact that
different banks require different methods for updating but that isn't
explained anywhere. Yesterday, though, I finally worked through the last of
the Quicken problems and am still left with a plethora of Money problems.
I'm going to uninstall Money soon. Thank you all for your help.

"Capt. Stuart Bell" <CaptStuartBell[at]discussions.microsoft.com> wrote in
message news:E0B7168D-35A7-4F8A-870B-9B3A60E1CF12[at]microsoft.com...
- quote -

"I called microsoft about the sell problem - and in the process discovered 3
other errors - a total of $110,000 worth of mistakes.

Microsoft was, as you would expect, no help - claiming I was the only one
that ever reported anything wrong with Money.

Back to quicken - and maybe Excel for me. I can't afford to make decisions
based on $110k worth of errornous data. Software seems like junk to me.

In microsoft.public.money, Capt. Stuart Bell wrote:

- quote -

Look at the transactions for that security by going to that fund's
Investment Activities. Right-clicking in the Portfolio view is one
way. Make sure there is no Add Shares there. If so, delete/void it.

I suggest not allowing Money to "update your account to match the
statement" when offered. Instead use any discrepancy between the
downloaded "Statement Quantity and the "Account Quantity" as
something that may be only a temporary discrepancy while the data
base gets consistent, or check the transactions to see if there are
any missing or duplicated. Unfortunately there is no way to make the
radio-button to default to "No, do not update my account. I will
make any necessary changes myself."


- quote -

Sometimes customer service people will say things to deflect
problems and end the call.

I, also, sold two different mutual funds to purchase another. The purchase
showed up - and the sell showed up in the register -- but the account still
showed the balance before the sale.

T. Rowe Price help recommended dumping MONEY and using Quicken - is there
another solution?

I found that there was a transaction for the same amount as the Buy and
Sell, but this was a "Remove Transactions." I found it in a backup copy. I
don't believe it was in the data I was looking at. I figured all would be
well if I edited that transaction to change "Remove Transaction" to "Sell."
But that didn't change the total.

Is there anything to do to refresh or re-total an account besides "Update"
and "Read Statement?"

"Cal Learner" <NoMailTnx[at]please.com> wrote in message
news:qr0co1p8lvn02e7v1fvi3tml930s076qka[at]4ax.com...
- quote -

Thanks to all of you for reporting your experiences. This helps.

"woppenhe" <woppenhe[at]ucla.edu> wrote in message
news:ekT7nRU8FHA.3952[at]TK2MSFTNGP12.phx.gbl...
- quote -

My accuracy and first opportunity capture is not 100% by any means. But I
know this going in and cross-check the data fairly rigorously. My guess
would be that for each 100 transactions entered on the first opportunity I
miss or mis-type or enter in the wrong account or whatever maybe 2 or 3. The
number of transactions I enter from scheduled items is probably a huge
contributor to accuracy/capture.

"Cal Learner" <NoMailTnx[at]please.com> wrote in message
news:t3eco1dafkk9j6oflevcvv56t3j3l8p06i[at]4ax.com...
- quote -

It is a relatively rare event, but easy to correct. It did not make the
program off limits for me, and in fact the issue improved with further
useage. Rarely happens now, but I do have continual frustration with money
market funds and cash accounts, that require cash add and balance
adjustments. Some brokerages do it one way, and osme another, so M06 has
trouble with downlaoading form some and not others and keeping track. Once
a week I add or subtract ash as necessary to make it work.

The occasional error is gong to happen with a $20 program and all the
variables that must be confronted with a myriad of banks and systems.

"Laurel" <FakeMail[at]Hotmail.com> wrote in message
news:%236awtTS8FHA.1188[at]TK2MSFTNGP12.phx.gbl...
- quote -

In microsoft.public.money, Laurel wrote:

- quote -

Define rare. I am not shocked, but downloading is still way more
accurate than *me* entering transactions by hand-- but probably not
as accurate as Dick entering them by hand.

You check the cash balances. If they match, be happy. If not, figure
out what is missing or duplicated.


- quote -

Is this a common sort of event? Should one generally keep an eagle eye out
for failures like this? Or do you all thinkg this is a rare event and not
to worry?

"Cal Learner" <NoMailTnx[at]please.com> wrote in message
news:qr0co1p8lvn02e7v1fvi3tml930s076qka[at]4ax.com...
- quote -

In microsoft.public.money, Laurel wrote:

- quote -

Enter the Sell.

There are so many possibilities here that it's really hard to have any clues
after the fact. Maybe somebody else will have some ideas.

"Laurel" <FakeMail[at]Hotmail.com> wrote in message
news:u1cdXzR8FHA.2616[at]TK2MSFTNGP15.phx.gbl...
- quote -

No idea, then, what happened or why or what to do about it?

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:%23TKezeR8FHA.2152[at]TK2MSFTNGP10.phx.gbl...
- quote -

Some of use do not download transaction data. We get what we need in there
when we need it the way we want it.

"Laurel" <FakeMail[at]Hotmail.com> wrote in message
news:eAXCDFR8FHA.3876[at]TK2MSFTNGP09.phx.gbl...
- quote -

On Nov 23 I sold 17,000 worth of one mutual fund and bought 17,000 of
another. This shows up correctly in my Schwab account, but my Money account
only shows the "buy" transaction, thus the total for the account is 17,000
off (approxomately, given changes in market value for all of the positions.)
I have "Updated" and "Read Statement" several times. What gives? This is
really scary. What about other mistakes that might not be so glaring, and
hence would go unnoticed?