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  #14  
Old 11-23-2005, 12:12 AM
Cal Learner-- MVP
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Posts: n/a
Default Re: Purchased, but doesn't show Trial anymore

In microsoft.public.money, Marty wrote:

- quote -

> I am pleased to report that your IE security settings is right on
> target. Creating a new user and logging in under that account worked.


Cool. Good to hear it.
  #13  
Old 11-22-2005, 11:43 PM
Marty
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Posts: n/a
Default Re: Purchased, but doesn't show Trial anymore

Cal,

I am pleased to report that your IE security settings is right on
target. Creating a new user and logging in under that account worked.

Unfortunately in my haste to try it, I failed to try first the
resetting of my IE Security options under my normal login. I suspect
that would have done the trick. Some service pack or update along the
way must have altered the settings because I went back to check after
returning to my normal login and they are all "custom" settings.....
although I am going to compare the settings to those that exist on my
notebook and machine at work.

Thanks for your help.

Marty


Cal Learner-- MVP wrote:
- quote -

> In IE6, I would set
> Tools-> Options-> Security-> LocalIntranet-> DefaultLevel which may be
> sufficient.
> If that does not let you updated, and if you are using XP, I would
> try creating a new user with Administrator privilege. Switch to
> that user and start Money with a new blank file. Let Money
> download the updates as that user.
> The theory is that if the problem is an IE6 setting, you will get
> default settings for the new user. If you succeed this way, it
> would accomplish the download, and it would point toward the reason
> the other did not work. You can delete the new user later, and
> your regular IE6 settings will not have been changed.


  #12  
Old 11-22-2005, 08:29 PM
Marty
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Default Re: Purchased, but still shows Trial

As to the why would anyone....? I dunno. I was thinking "convenience"
but there was certainly a false economy on that score. Staples is a
whopping 4 miles away.....

I won't do it again, I promise.

  #11  
Old 11-22-2005, 08:25 PM
Marty
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Posts: n/a
Default Re: Purchased, but still shows Trial

It's not a fierwall issue as I don't have any SW firewall except MS's
installed. On one system that downloaded properly I had disabled it
and the MS Spyware servce. On the second successful system I
deliberately did not disable either and that second successful client
was behind the Linksys(home) router.

I cannot exclude an IE security (mis)setting or permissions issue
although my std login is a member of admins, so I will try that and let
you know.

Rgds and thanks,

Marty

  #10  
Old 11-21-2005, 04:59 PM
Dick Watson
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Posts: n/a
Default Re: Purchased, but still shows Trial

I'll add one:

Microsoft offers it so directly and you do not know the downside
implications of taking them up on their offer--i.e., why you might want to
actually store the CD--and do not realize how that offer compares with your
other alternatives.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:s714o1lji8efl19equ41d2u6v6r6m61595[at]4ax.com...
- quote -

> Going on a shopping trip is not free or fun for some people.
> There is a potential ease, theoretically.
> There is no box or CD to store.
> Downloading is better for the environment.
> Downloading is quicker than a trip to the computer/membership store.



  #9  
Old 11-21-2005, 04:39 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Purchased, but still shows Trial

In microsoft.public.money, Steve wrote:

- quote -

> When I read threads like this I ask myself two questions:
> 1. Why would anyone download a version of Money instead of picking up a
> disk at a store?
> 2. Why would anyone pay over $60 for a version of Money when we can
> easily buy each years version at a store for about $20 to $25?


While I agree with your conclusions, and I understand your questions
are rhetorical, there are some legitimate answers.

Going on a shopping trip is not free or fun for some people.

There is a potential ease, theoretically.

There is no box or CD to store.

Downloading is better for the environment.

Downloading is quicker than a trip to the computer/membership store.


  #8  
Old 11-21-2005, 04:21 PM
Steve
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Posts: n/a
Default Re: Purchased, but still shows Trial

When I read threads like this I ask myself two questions:

1. Why would anyone download a version of Money instead of picking up a
disk at a store?

2. Why would anyone pay over $60 for a version of Money when we can
easily buy each years version at a store for about $20 to $25?

Steve

  #7  
Old 11-21-2005, 02:18 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: Purchased, but still shows Trial

In microsoft.public.money, Marty wrote:

- quote -

> If anyone has any thoughts I am still all ears.

Do you have a software firewall or Norton installed on the problem
machine? In some cases uninstalling Norton has been reported to
allow installation to proceed where disabling Norton did not.

In IE6, I would set
Tools-> Options-> Security-> LocalIntranet-> DefaultLevel which may be
sufficient.

If that does not let you updated, and if you are using XP, I would
try creating a new user with Administrator privilege. Switch to
that user and start Money with a new blank file. Let Money
download the updates as that user.

The theory is that if the problem is an IE6 setting, you will get
default settings for the new user. If you succeed this way, it
would accomplish the download, and it would point toward the reason
the other did not work. You can delete the new user later, and
your regular IE6 settings will not have been changed.
  #6  
Old 11-21-2005, 01:13 PM
Marty
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Posts: n/a
Default Re: Purchased, but still shows Trial

Diagnostic update - I installed the web download on my machine at
work and everything was fine (older Dell 350 workstation). It found
the passport and converted properly from trial to premium. I intalled
the web download on my notebook (IBM X31) and everything was fine. It
found the passport and converted properly from trial to premium. The
notebook was behind the same linksys router and cable connection as the
machine that won't convert.

The only other uncontrolled variable that I could think of is that the
machine that won't convert (Dell XPS) had had the OEM (Dell) version of
Money 2004 installed. On that basis I did an uninstall and reinstall.
The uninstall took about 1 sec and left the installation intact so that
you could go to the executable directory and still run it. I think it
just removed the shortcut from the start menu. I uninstalled it a
second time, combed through the registry and deleted every key that had
the string "money" in it that was related to the software and deleted
all the executable directories. Then I reinstalled it from the web
download. At least this time I got the prompt that said "Thank you for
your purchase........blah, blah, blah ... money will now download.....
blah, blah, blah." I though I was done.

I never received the prompt saying the download was done and I let the
machine sit there for about three hours. It would be nice to be able
to use my home computer for this but I am at a loss and unless someone
knows where all the reg keys are that may not have the string "money"
in them but control this behavior. The only other thing that just
struck me is dual core compatability (the two machines that it worked
on were not dual core "hyperthreading").

If anyone has any thoughts I am still all ears.

  #5  
Old 11-20-2005, 05:35 PM
Marty Smirlock
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Posts: n/a
Default Re: Purchased, but still shows Trial

To the absolute best of my ability Cal. The account appears to be alive as
it shows as:
Microsoft Money 2006 Premium Upgrade (one-time charge of $67.95 plus tax)
Status:
Enabled

So there is no issue there. I have removed the passport, readded the
passport, created a new file and added the passport to no avail. I get the
trial reminder screen on every start.

I am about to go to remote to my desktop at work and install the trial then
try to log into my acount and see if it upgrades through a PIX, to get the
home linksys router out of the circuit.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:rid1o1hhupic5lv96do0r3ma6dmrro6leu[at]4ax.com...
- quote -

> In microsoft.public.money, Marty Smirlock wrote:
> > I have exactly the same problem. Only one passport account, firewall
> > turned
> > off, all dscretionary programs and services not running. Have tried
> > everything short of an uninstall and reinstall. Nothing about the upgrade
> > from the trial seems to have worked except the taking of my money.

> Are you implying that you did the steps in
> http://support.microsoft.com/default...b;en-us;889930 ?
> > > If anyone has any ideas I am all ears.
> > > Thanks.
> > > "James Tucker" <James Tucker[at]discussions.microsoft.com> wrote in message

> > news1311F30-2985-484E-A0A5-A6E04378D13C[at]microsoft.com...
> > > Any advice on what to do when the steps listed below do not work? When
> > > I
> > > open a new Money file it still shows that I'm using a trail version that
> > > will
> > > expire in 90 days. I have verified that my passport account matches to
> > > the
> > > one used when I purchased Money online (I only have one passport
> > > account).
> > > > > Thanks,
> > > James
> > > > > "Cal Learner-- MVP" wrote:
> > > > > > In microsoft.public.money, Ron wrote:
> > > > > > > > > > > > I can see both my Money 2005 and Money 2006 services are active in my
> > > > > Billing account, but I cannot figure out how to make Money 2006
> > > > > "active."
> > > > > > > > > What is frustrating is that usually when you buy software to download,
> > > > > your
> > > > > receipt shows how to download the product again. The setup routine
> > > > > even
> > > > > shows
> > > > > a message stating that I can download it again free of charge, but
> > > > > doesn't
> > > > > say how. I cannot find anyway to download my purchased product. I've
> > > > > paid
> > > > > $60.00, but can only run the trial version.
> > > > > > > > > What should I do???
> > > > > > > See http://support.microsoft.com/default...b;en-us;889930
> > > > and follow it if you want your Money file to use the same Passport
> > > > on your Money file that you used when you bought Money.
> > > > > > > If you want something other than to do that, do something slightly
> > > > different. Create a NEW empty file (named perhaps Temp.mny) that
> > > > you put the referenced Passport onto. Let Money download data that
> > > > it needs. Close Money. Restart Money.
> > > > > > > Confirm that Money shows the right version. Then click on your
> > > > real Money file that is shown on the bottom of the File menu.
> > > >


  #4  
Old 11-20-2005, 04:46 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Purchased, but still shows Trial

In microsoft.public.money, Marty Smirlock wrote:

- quote -

> I have exactly the same problem. Only one passport account, firewall turned
> off, all dscretionary programs and services not running. Have tried
> everything short of an uninstall and reinstall. Nothing about the upgrade
> from the trial seems to have worked except the taking of my money.


Are you implying that you did the steps in
http://support.microsoft.com/default...b;en-us;889930 ?


- quote -

> If anyone has any ideas I am all ears.
> Thanks.
> "James Tucker" <James Tucker[at]discussions.microsoft.com> wrote in message
> news1311F30-2985-484E-A0A5-A6E04378D13C[at]microsoft.com...
> > Any advice on what to do when the steps listed below do not work? When I
> > open a new Money file it still shows that I'm using a trail version that
> > will
> > expire in 90 days. I have verified that my passport account matches to
> > the
> > one used when I purchased Money online (I only have one passport account).
> > > Thanks,

> > James
> > > "Cal Learner-- MVP" wrote:
> > > > In microsoft.public.money, Ron wrote:
> > > > > > > > > I can see both my Money 2005 and Money 2006 services are active in my
> > > > Billing account, but I cannot figure out how to make Money 2006
> > > > "active."
> > > > > > > What is frustrating is that usually when you buy software to download,
> > > > your
> > > > receipt shows how to download the product again. The setup routine even
> > > > shows
> > > > a message stating that I can download it again free of charge, but
> > > > doesn't
> > > > say how. I cannot find anyway to download my purchased product. I've
> > > > paid
> > > > $60.00, but can only run the trial version.
> > > > > > > What should I do???
> > > > > See http://support.microsoft.com/default...b;en-us;889930
> > > and follow it if you want your Money file to use the same Passport
> > > on your Money file that you used when you bought Money.
> > > > > If you want something other than to do that, do something slightly
> > > different. Create a NEW empty file (named perhaps Temp.mny) that
> > > you put the referenced Passport onto. Let Money download data that
> > > it needs. Close Money. Restart Money.
> > > > > Confirm that Money shows the right version. Then click on your
> > > real Money file that is shown on the bottom of the File menu.

> >
  #3  
Old 11-20-2005, 04:41 PM
Marty Smirlock
Guest
 
Posts: n/a
Default Re: Purchased, but still shows Trial

I have exactly the same problem. Only one passport account, firewall turned
off, all dscretionary programs and services not running. Have tried
everything short of an uninstall and reinstall. Nothing about the upgrade
from the trial seems to have worked except the taking of my money.

If anyone has any ideas I am all ears.

Thanks.

"James Tucker" <James Tucker[at]discussions.microsoft.com> wrote in message
news1311F30-2985-484E-A0A5-A6E04378D13C[at]microsoft.com...
- quote -

> Any advice on what to do when the steps listed below do not work? When I
> open a new Money file it still shows that I'm using a trail version that
> will
> expire in 90 days. I have verified that my passport account matches to
> the
> one used when I purchased Money online (I only have one passport account).
> Thanks,
> James
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Ron wrote:
> > > > > > I can see both my Money 2005 and Money 2006 services are active in my
> > > Billing account, but I cannot figure out how to make Money 2006
> > > "active."
> > > > > What is frustrating is that usually when you buy software to download,
> > > your
> > > receipt shows how to download the product again. The setup routine even
> > > shows
> > > a message stating that I can download it again free of charge, but
> > > doesn't
> > > say how. I cannot find anyway to download my purchased product. I've
> > > paid
> > > $60.00, but can only run the trial version.
> > > > > What should I do???
> > > See http://support.microsoft.com/default...b;en-us;889930

> > and follow it if you want your Money file to use the same Passport
> > on your Money file that you used when you bought Money.
> > > If you want something other than to do that, do something slightly

> > different. Create a NEW empty file (named perhaps Temp.mny) that
> > you put the referenced Passport onto. Let Money download data that
> > it needs. Close Money. Restart Money.
> > > Confirm that Money shows the right version. Then click on your

> > real Money file that is shown on the bottom of the File menu.

>


  #2  
Old 11-12-2005, 02:41 PM
James Tucker
Guest
 
Posts: n/a
Default Re: Purchased, but still shows Trial

Any advice on what to do when the steps listed below do not work? When I
open a new Money file it still shows that I'm using a trail version that will
expire in 90 days. I have verified that my passport account matches to the
one used when I purchased Money online (I only have one passport account).

Thanks,
James

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Ron wrote:
> > > I can see both my Money 2005 and Money 2006 services are active in my

> > Billing account, but I cannot figure out how to make Money 2006 "active."
> > > What is frustrating is that usually when you buy software to download, your

> > receipt shows how to download the product again. The setup routine even shows
> > a message stating that I can download it again free of charge, but doesn't
> > say how. I cannot find anyway to download my purchased product. I've paid
> > $60.00, but can only run the trial version.
> > > What should I do???

> See http://support.microsoft.com/default...b;en-us;889930
> and follow it if you want your Money file to use the same Passport
> on your Money file that you used when you bought Money.
> If you want something other than to do that, do something slightly
> different. Create a NEW empty file (named perhaps Temp.mny) that
> you put the referenced Passport onto. Let Money download data that
> it needs. Close Money. Restart Money.
> Confirm that Money shows the right version. Then click on your
> real Money file that is shown on the bottom of the File menu.

  #1  
Old 11-10-2005, 04:23 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Purchased, but still shows Trial

In microsoft.public.money, Ron wrote:

- quote -

> I can see both my Money 2005 and Money 2006 services are active in my
> Billing account, but I cannot figure out how to make Money 2006 "active."
> What is frustrating is that usually when you buy software to download, your
> receipt shows how to download the product again. The setup routine even shows
> a message stating that I can download it again free of charge, but doesn't
> say how. I cannot find anyway to download my purchased product. I've paid
> $60.00, but can only run the trial version.
> What should I do???


See http://support.microsoft.com/default...b;en-us;889930
and follow it if you want your Money file to use the same Passport
on your Money file that you used when you bought Money.

If you want something other than to do that, do something slightly
different. Create a NEW empty file (named perhaps Temp.mny) that
you put the referenced Passport onto. Let Money download data that
it needs. Close Money. Restart Money.

Confirm that Money shows the right version. Then click on your
real Money file that is shown on the bottom of the File menu.
 
Old 11-10-2005, 03:46 AM
Ron
Guest
 
Posts: n/a
Default Never Mind...

I just found the information I need (Sign into Passport... Grr....) on Dick
Watson's awesome FAQ. My apologies for not checking it first...

Ron

"Ron" wrote:

- quote -

> Please help my with my frustration. I'm sure there's something simple I'm
> missing but cannot find it.
> I've been running Money 2005 for a while. I purchased it online which
> created something called a Money 2005 Service which I can see when I log into
> Microsoft Billing.
> I decided to try Money 2006. I purchased it and downloaded it and installed
> it on a different computer. I tried it out and decided I wanted to use it for
> all my finances. I uninstalled it from that computer.
> I ran the downloaded file on my original computer, and it uninstalled Money
> 2005 and installed Money 2006. It runs fine, but shows that it is a trial
> version.
> I can see both my Money 2005 and Money 2006 services are active in my
> Billing account, but I cannot figure out how to make Money 2006 "active."
> What is frustrating is that usually when you buy software to download, your
> receipt shows how to download the product again. The setup routine even shows
> a message stating that I can download it again free of charge, but doesn't
> say how. I cannot find anyway to download my purchased product. I've paid
> $60.00, but can only run the trial version.
> What should I do???
> Thanks,
> Ron

  #-1  
Old 11-10-2005, 03:25 AM
Ron
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Posts: n/a
Default Purchased, but still shows Trial

Please help my with my frustration. I'm sure there's something simple I'm
missing but cannot find it.

I've been running Money 2005 for a while. I purchased it online which
created something called a Money 2005 Service which I can see when I log into
Microsoft Billing.

I decided to try Money 2006. I purchased it and downloaded it and installed
it on a different computer. I tried it out and decided I wanted to use it for
all my finances. I uninstalled it from that computer.

I ran the downloaded file on my original computer, and it uninstalled Money
2005 and installed Money 2006. It runs fine, but shows that it is a trial
version.

I can see both my Money 2005 and Money 2006 services are active in my
Billing account, but I cannot figure out how to make Money 2006 "active."

What is frustrating is that usually when you buy software to download, your
receipt shows how to download the product again. The setup routine even shows
a message stating that I can download it again free of charge, but doesn't
say how. I cannot find anyway to download my purchased product. I've paid
$60.00, but can only run the trial version.

What should I do???

Thanks,
Ron
 

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purchased, shows, trial
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