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  #9  
Old 10-30-2005, 10:31 PM
Myrna Larson
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Posts: n/a
Default Re: More Re: No mutual fund quotes

On Sat, 29 Oct 2005 13:11:24 -0400, "Chuck Leven" <CHLeven[at]hotmail.com> wrote:

- quote -

> My problem only started on 10/26

First, let me say the same thing is going on on the MSN site and within Money.
As for your experience vs mine, you may be waiting longer to download the
prices. I try at about 5:05 pm CDT. Before Oct 21, there were several days
where, in the hour between 5 and 6 PM, the price was updated but not the date.
A few minutes later, I would update the prices again, and eventually both
would be updated, usually by 7 PM CDT. On Oct 21, the dates didn't correct
until the morning of Oct 22. I reported the problem to MS on Oct 22 (see my
previous post about that experience).

As everybody has noted, things deteriorated on 10/26. On MSN, the date for my
Vanguard Funds said 10/26 until Sun, Oct 30, even though it was displaying
prices for 10/27 and then 10/28. As of 10/30, the date for my American Funds
STILL says 10/26.

I see another strange thing going on here: On 10/26, I changed Money to NOT
automatically download quotes. The last time I updated quotes (by forcing an
update from the menu) was 10/26.

On 10/29, I used UltraSoft's Money Link to retrieve prices from the Money
File. It shows me the *correct prices* and *dates* for all dates between 10/21
and 10/28, for all of my 13 mutual funds! This is in spite of the fact that I
turned off automatic downloading on 10/26. Weird!
  #8  
Old 10-29-2005, 05:16 PM
Chuck Leven
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Posts: n/a
Default Re: More Re: No mutual fund quotes

Oops, I meant 17.79 vs. the correct quote of 17.80.
"Chuck Leven" <CHLeven[at]hotmail.com> wrote in message
news:%23OL1MvK3FHA.3296[at]TK2MSFTNGP09.phx.gbl...
- quote -

> My problem only started on 10/26, and the quotes for mutual funds have not
> been able to update since then (the quotes for regular stocks update just
> fine). For example, at close of business on 10/26 Fidelity Balanced Fund
> was at 10.79. That price will not update even though the correct price as
> of close of business on 10/28 was 10.80.
> "Myrna Larson" <anonymous[at]discussions.microsoft.com> wrote in message
> news:3na7m1tokoqelpst8vm1854kp7k2lcs80t[at]4ax.com...
> > The problem I see has been going on for more than a week, and also
> > happened
> > once or twice earlier in October: the prices are current but the date is
> > incorrect.
> > > I reported this on 10/22 via web chat. The experience was VERY

> > disappointing.
> > I was told that they couldn't fix the problem -- it was the quote
> > supplier,
> > and they didn't even have a way to report that there was something wrong!
> > What
> > a system! The QA people telephone yesterday for me to rate that TS
> > experience.
> > I essentially gave them an F.
> > > > On Sat, 29 Oct 2005 09:32:34 -0400, "Chuck Leven" <CHLeven[at]hotmail.com> > wrote:
> > > > I just sent an e-mail to MS Money Support to make sure they are aware of
> > > the
> > > problem, but I think that as many others as possible should do the same.
> > > Otherwise, they are likely to respond to me that the problem is on my
> > > end,
> > > not on their end. So, please, everyone who is having problems
> > > downloading
> > > mutual fund quotes, please contact MS Money Support and let them know
> > > there
> > > is some kind of server problem. Thanks!
> > > > > "zharry" <zharry[at]discussions.microsoft.com> wrote in message
> > > news:732F27AE-B807-4776-9ECA-BED9A81EEC3F[at]microsoft.com...
> > > > Two days ago mutual fund quotes stopped. Stock quotes work fine. I
> > > > have
> > > > reduced unused symbols.
> > > > --
> > > > zh

> >


  #7  
Old 10-29-2005, 05:11 PM
Chuck Leven
Guest
 
Posts: n/a
Default Re: More Re: No mutual fund quotes

My problem only started on 10/26, and the quotes for mutual funds have not
been able to update since then (the quotes for regular stocks update just
fine). For example, at close of business on 10/26 Fidelity Balanced Fund
was at 10.79. That price will not update even though the correct price as
of close of business on 10/28 was 10.80.

"Myrna Larson" <anonymous[at]discussions.microsoft.com> wrote in message
news:3na7m1tokoqelpst8vm1854kp7k2lcs80t[at]4ax.com...
- quote -

> The problem I see has been going on for more than a week, and also
> happened
> once or twice earlier in October: the prices are current but the date is
> incorrect.
> I reported this on 10/22 via web chat. The experience was VERY
> disappointing.
> I was told that they couldn't fix the problem -- it was the quote
> supplier,
> and they didn't even have a way to report that there was something wrong!
> What
> a system! The QA people telephone yesterday for me to rate that TS
> experience.
> I essentially gave them an F.
> On Sat, 29 Oct 2005 09:32:34 -0400, "Chuck Leven" <CHLeven[at]hotmail.com> wrote:
> > I just sent an e-mail to MS Money Support to make sure they are aware of
> > the
> > problem, but I think that as many others as possible should do the same.
> > Otherwise, they are likely to respond to me that the problem is on my end,
> > not on their end. So, please, everyone who is having problems downloading
> > mutual fund quotes, please contact MS Money Support and let them know
> > there
> > is some kind of server problem. Thanks!
> > > "zharry" <zharry[at]discussions.microsoft.com> wrote in message

> > news:732F27AE-B807-4776-9ECA-BED9A81EEC3F[at]microsoft.com...
> > > Two days ago mutual fund quotes stopped. Stock quotes work fine. I
> > > have
> > > reduced unused symbols.
> > > --
> > > zh

>


  #6  
Old 10-29-2005, 05:04 PM
Myrna Larson
Guest
 
Posts: n/a
Default Re: More Re: No mutual fund quotes

The problem I see has been going on for more than a week, and also happened
once or twice earlier in October: the prices are current but the date is
incorrect.

I reported this on 10/22 via web chat. The experience was VERY disappointing.
I was told that they couldn't fix the problem -- it was the quote supplier,
and they didn't even have a way to report that there was something wrong! What
a system! The QA people telephone yesterday for me to rate that TS experience.
I essentially gave them an F.


On Sat, 29 Oct 2005 09:32:34 -0400, "Chuck Leven" <CHLeven[at]hotmail.com> wrote:

- quote -

> I just sent an e-mail to MS Money Support to make sure they are aware of the
> problem, but I think that as many others as possible should do the same.
> Otherwise, they are likely to respond to me that the problem is on my end,
> not on their end. So, please, everyone who is having problems downloading
> mutual fund quotes, please contact MS Money Support and let them know there
> is some kind of server problem. Thanks!
> "zharry" <zharry[at]discussions.microsoft.com> wrote in message
> news:732F27AE-B807-4776-9ECA-BED9A81EEC3F[at]microsoft.com...
> > Two days ago mutual fund quotes stopped. Stock quotes work fine. I have
> > reduced unused symbols.
> > --
> > zh

  #5  
Old 10-29-2005, 01:32 PM
Chuck Leven
Guest
 
Posts: n/a
Default More Re: No mutual fund quotes

I just sent an e-mail to MS Money Support to make sure they are aware of the
problem, but I think that as many others as possible should do the same.
Otherwise, they are likely to respond to me that the problem is on my end,
not on their end. So, please, everyone who is having problems downloading
mutual fund quotes, please contact MS Money Support and let them know there
is some kind of server problem. Thanks!

"zharry" <zharry[at]discussions.microsoft.com> wrote in message
news:732F27AE-B807-4776-9ECA-BED9A81EEC3F[at]microsoft.com...
- quote -

> Two days ago mutual fund quotes stopped. Stock quotes work fine. I have
> reduced unused symbols.
> --
> zh



  #4  
Old 10-29-2005, 01:14 PM
Chuck Leven
Guest
 
Posts: n/a
Default Re: No mutual fund quotes

Same for me. Stock quotes update fine, but the mutual fund quotes do not.
Must be a server problem, but who knows?

"zharry" <zharry[at]discussions.microsoft.com> wrote in message
news:732F27AE-B807-4776-9ECA-BED9A81EEC3F[at]microsoft.com...
- quote -

> Two days ago mutual fund quotes stopped. Stock quotes work fine. I have
> reduced unused symbols.
> --
> zh



  #3  
Old 10-29-2005, 03:07 AM
woppenhe
Guest
 
Posts: n/a
Default Re: No mutual fund quotes

Yep. Same problem in LA. No use trying to troubleshoot it. It must be on
'their' end, somewhere in cyberland.

"- Bobb -" <nospam87[at]netscape.net> wrote in message
news:u9WMZkC3FHA.3020[at]TK2MSFTNGP15.phx.gbl...
- quote -

> Now getting an error from the Money quotes server - so perhaps someone
> there
> is aware and " working on it". ( Then again, maybe it just died and no one
> noticed)
> Bobb
> "jpb" <jpb[at]discussions.microsoft.com> wrote in message
> news:9C1A1493-5CAE-48C3-82A3-6ABBD9592EE2[at]microsoft.com...
> > I am having a similar problem, but in my case the fund prices are

> downloaded
> > properly but the new price is applied to 10/26/2005. It did that
> > yesterday
> > and then today. Because Money keeps updating the price on this day and

> that
> > is the latest price, the current value is OK but you don't get to see

> today's
> > changes.
> > > "zharry" wrote:
> > > > Two days ago mutual fund quotes stopped. Stock quotes work fine. I

> have
> > > reduced unused symbols.
> > > --
> > > zh



  #2  
Old 10-29-2005, 01:37 AM
- Bobb -
Guest
 
Posts: n/a
Default Re: No mutual fund quotes

Now getting an error from the Money quotes server - so perhaps someone there
is aware and " working on it". ( Then again, maybe it just died and no one
noticed)

Bobb


"jpb" <jpb[at]discussions.microsoft.com> wrote in message
news:9C1A1493-5CAE-48C3-82A3-6ABBD9592EE2[at]microsoft.com...
- quote -

> I am having a similar problem, but in my case the fund prices are
downloaded
> properly but the new price is applied to 10/26/2005. It did that yesterday
> and then today. Because Money keeps updating the price on this day and

that
> is the latest price, the current value is OK but you don't get to see

today's
> changes.
> "zharry" wrote:
> > Two days ago mutual fund quotes stopped. Stock quotes work fine. I

have
> > reduced unused symbols.
> > --
> > zh



  #1  
Old 10-29-2005, 01:28 AM
jpb
Guest
 
Posts: n/a
Default RE: No mutual fund quotes

I am having a similar problem, but in my case the fund prices are downloaded
properly but the new price is applied to 10/26/2005. It did that yesterday
and then today. Because Money keeps updating the price on this day and that
is the latest price, the current value is OK but you don't get to see today's
changes.

"zharry" wrote:

- quote -

> Two days ago mutual fund quotes stopped. Stock quotes work fine. I have
> reduced unused symbols.
> --
> zh

 
Old 10-29-2005, 12:45 AM
hwyhiker
Guest
 
Posts: n/a
Default RE: No mutual fund quotes

I am having the same problem while running Money 2004. Stocks update just
fine but the mutual fund quotes have not updated for two days. I went to
another source, wrote down the needed mutual fund closing prices then
manually updated Money 2004. I suspect that perhaps there is a problem with
Standard & Poor's Comstock pricing service but have no idea how to address it.

Hwyhiker

"zharry" wrote:

- quote -

> Two days ago mutual fund quotes stopped. Stock quotes work fine. I have
> reduced unused symbols.
> --
> zh

  #-1  
Old 10-29-2005, 12:16 AM
zharry
Guest
 
Posts: n/a
Default No mutual fund quotes

Two days ago mutual fund quotes stopped. Stock quotes work fine. I have
reduced unused symbols.
--
zh
 

Tags
fund, mutual, quotes
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