Money 2006 Deluxe Trial - Can't Work Online

#5 10-05-2005, 07:25 PM

I went through all of these suggestions without any luck.

I ended up reconverting from my original Money 2004 file... I now see the
"Sign in screen" that was repeatedly referenced, and it seems to be working
ok. The only downside is I lost all the customization / online account setup
/ transactions I had entered in the past day. Oh well...

Thanks!

"Mark" <abcd[at]abcd.com> wrote in message
news:OwPjehcyFHA.3892[at]TK2MSFTNGP12.phx.gbl...
- quote -

> This likely means that Money is not able to detect your internert
> connection.
> This may be due to firewall or other internet security software/settings
> that is blocking Money from accessing.
> Reference:
> http://support.microsoft.com/default...b;en-us;891338
> http://support.microsoft.com/default...b;en-us;899935 (2005
> specific, but probably applies to 2006)
> -Mark
> "JO" <jkookj[at]gmail.com> wrote in message
> news:uM56q9byFHA.2960[at]tk2msftngp13.phx.gbl...
> > Did the QuickRepair, no luck.
> > Made a backup copy of My Money and did the StandardRepair, still no luck.
> > > I picked up the full version from the store last night, so I'll install
> > to
> > see if that fixes the problem.
> > > Thanks for your help.
> > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> > news:05l7k11j8rmn750qg4m33ciopbcb7ef911[at]4ax.com...
> > > In microsoft.public.money, JO wrote:
> > > > > > I don't see any "Go Online" button there. There are only a few buttons
> > > > showing. I went into the "Customize Toolbar" but didn't se the option
> > > > to
> > > > add
> > > > that particular button.
> > > > > If it were not the trial, I would suggest you contact Microsoft for
> > > help on that.
> > > > > > > Try the File-> RepairMoneyFile-> QuickFileRepair. It is safe and
> > > easy.
> > > > > If that does not fix things, I would disconnect the computer from
> > > the Internet. Then start Money, and see if you get the sign-in
> > > screen with the work-offline selection. Perhaps that will get things
> > > working when you later start while connected to the internet.
> > > > > Otherwise I would make an extra copy of the file, and try
> > > File-> RepairMoneyFile-> StandardFileRepair
> >

#4 10-05-2005, 04:18 PM

This likely means that Money is not able to detect your internert
connection.
This may be due to firewall or other internet security software/settings
that is blocking Money from accessing.

Reference:
http://support.microsoft.com/default...b;en-us;891338
http://support.microsoft.com/default...b;en-us;899935 (2005
specific, but probably applies to 2006)

-Mark

"JO" <jkookj[at]gmail.com> wrote in message
news:uM56q9byFHA.2960[at]tk2msftngp13.phx.gbl...
- quote -

> Did the QuickRepair, no luck.
> Made a backup copy of My Money and did the StandardRepair, still no luck.
> I picked up the full version from the store last night, so I'll install to
> see if that fixes the problem.
> Thanks for your help.
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:05l7k11j8rmn750qg4m33ciopbcb7ef911[at]4ax.com...
> > In microsoft.public.money, JO wrote:
> > > > I don't see any "Go Online" button there. There are only a few buttons
> > > showing. I went into the "Customize Toolbar" but didn't se the option to
> > > add
> > > that particular button.
> > > If it were not the trial, I would suggest you contact Microsoft for
> > help on that.
> > > > Try the File-> RepairMoneyFile-> QuickFileRepair. It is safe and
> > easy.
> > > If that does not fix things, I would disconnect the computer from
> > the Internet. Then start Money, and see if you get the sign-in
> > screen with the work-offline selection. Perhaps that will get things
> > working when you later start while connected to the internet.
> > > Otherwise I would make an extra copy of the file, and try
> > File-> RepairMoneyFile-> StandardFileRepair

#3 10-05-2005, 03:13 PM

Did the QuickRepair, no luck.
Made a backup copy of My Money and did the StandardRepair, still no luck.

I picked up the full version from the store last night, so I'll install to
see if that fixes the problem.

Thanks for your help.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:05l7k11j8rmn750qg4m33ciopbcb7ef911[at]4ax.com...
- quote -

> In microsoft.public.money, JO wrote:
> > I don't see any "Go Online" button there. There are only a few buttons
> > showing. I went into the "Customize Toolbar" but didn't se the option to
> > add
> > that particular button.
> If it were not the trial, I would suggest you contact Microsoft for
> help on that.
> Try the File-> RepairMoneyFile-> QuickFileRepair. It is safe and
> easy.
> If that does not fix things, I would disconnect the computer from
> the Internet. Then start Money, and see if you get the sign-in
> screen with the work-offline selection. Perhaps that will get things
> working when you later start while connected to the internet.
> Otherwise I would make an extra copy of the file, and try
> File-> RepairMoneyFile-> StandardFileRepair

#2 10-05-2005, 01:36 PM

In microsoft.public.money, JO wrote:

- quote -

> I don't see any "Go Online" button there. There are only a few buttons
> showing. I went into the "Customize Toolbar" but didn't se the option to add
> that particular button.

If it were not the trial, I would suggest you contact Microsoft for
help on that.

Try the File-> RepairMoneyFile-> QuickFileRepair. It is safe and
easy.

If that does not fix things, I would disconnect the computer from
the Internet. Then start Money, and see if you get the sign-in
screen with the work-offline selection. Perhaps that will get things
working when you later start while connected to the internet.

Otherwise I would make an extra copy of the file, and try
File-> RepairMoneyFile-> StandardFileRepair

#1 10-05-2005, 01:16 PM

I don't see any "Go Online" button there. There are only a few buttons
showing. I went into the "Customize Toolbar" but didn't se the option to add
that particular button.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:thj7k1ll8chpufb2llk56o1n56qi1h61n0[at]4ax.com...
- quote -

> In microsoft.public.money, JO wrote:
> > I installed the trial version yesterday. Set up my Passport account and
> > the
> > online services for most of my accounts. I was able to connect to my
> > accounts and download updates just fine.
> > > Today I open up Money and try to download updates and it tells me that
> > "account updates are unavailable because you are signed into Money
> > Offline.
> > To sign in online, restart Money, and make sure the Work Offline checkbox
> > is
> > not selected."
> > > I've restarted Money multiple times, as well as selected My Money file
> > from
> > File--> Open, and I never see any screen that has a "Work Offline
> > checkbox".
> > I've searched all of the Settings for this checkbox with no luck.
> > > Help also indicates that to work online automatically, I should make sure
> > the "Work offline checkbox" is cleared on the "Sign in to open your file"
> > page. I have never seen, nor can I find this "Sign in to open your file
> > page".
> > > What am I missing?
> > Odd. See if there is a go online button in the same row at the top
> as the Shortcuts button.

10-05-2005, 01:01 PM

In microsoft.public.money, JO wrote:

- quote -

> I installed the trial version yesterday. Set up my Passport account and the
> online services for most of my accounts. I was able to connect to my
> accounts and download updates just fine.
> Today I open up Money and try to download updates and it tells me that
> "account updates are unavailable because you are signed into Money Offline.
> To sign in online, restart Money, and make sure the Work Offline checkbox is
> not selected."
> I've restarted Money multiple times, as well as selected My Money file from
> File--> Open, and I never see any screen that has a "Work Offline checkbox".
> I've searched all of the Settings for this checkbox with no luck.
> Help also indicates that to work online automatically, I should make sure
> the "Work offline checkbox" is cleared on the "Sign in to open your file"
> page. I have never seen, nor can I find this "Sign in to open your file
> page".
> What am I missing?

Odd. See if there is a go online button in the same row at the top
as the Shortcuts button.

#-1 10-05-2005, 12:38 PM

I installed the trial version yesterday. Set up my Passport account and the
online services for most of my accounts. I was able to connect to my
accounts and download updates just fine.

Today I open up Money and try to download updates and it tells me that
"account updates are unavailable because you are signed into Money Offline.
To sign in online, restart Money, and make sure the Work Offline checkbox is
not selected."

I've restarted Money multiple times, as well as selected My Money file from
File--> Open, and I never see any screen that has a "Work Offline checkbox".
I've searched all of the Settings for this checkbox with no luck.

Help also indicates that to work online automatically, I should make sure
the "Work offline checkbox" is cleared on the "Sign in to open your file"
page. I have never seen, nor can I find this "Sign in to open your file
page".

What am I missing?

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