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  #11  
Old 01-31-2006, 01:34 AM
weonthenet
Guest
 
Posts: n/a
Default RE: error downloading transactions in Money 2006

I have the same problem with wamu. I get around it by saving the file to my
hard drive first, opening up MS Money, then click on the file that I saved
and it imports it fine.

MikeH

"Kelly" wrote:

- quote -

> iI have been using Money 2006 for several months now...recently I started
> having problems downloading transactions from my washington mutual checking
> account. I've never seen this before when using Money 2005, 04, etc.
> When I go to download the transactions, it will attempt to download and load
> and then Money will give me the error "The file you attempted to import
> appears to be invalid or contains corrupt data. Please download the file
> again. If this problem continues, contact your financial institution."
> Of course attempting to download it again doesn't work. What is odd is that
> it only seems to have a problem with transactions on a certain day. For
> example, if I tell it to begin downloading transactions on 10/1/2005 and go
> through 10/4/2005 it won't work, but if I tell it 10/2/2005 through 10/4/2005
> it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but 9/26/2005
> to 9/30/2005 does. Has anyone seen this before?

  #10  
Old 01-30-2006, 02:47 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: error downloading transactions in Money 2006

In microsoft.public.money, RavingFan4014 wrote:

- quote -

> So is this a Washington Mutual issue or a Money issue?

*This* issue, the presence of an un-escaped '&' character, would be
a Washington Mutual issue. However I doubt that you have established
whether you have *this* issue.

- quote -

> I have Money 2004 and
> have had the same problems, but have been using this product for 2 years and
> it just became an issue.


Maybe. Did you hold SBC until recently when it changed to AT&T, for
example? or did you dine at Max & Irma's with a credit card?

See below.

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Dono wrote:
> > > > I submitted this issue to Washington Mutual, and a day or so later got the
> > > following work around and cause of the problem. No word about when the
> > > problem will be resolved, but at least now we know it's not a Money issue.
> > > > > We apologize for any inconvenience this may be causing. We have researched
> > > this issue and determined that an & symbol is present in the downloaded file.
> > > We have provided two options for you below:
> > > > > You can resolve this issue by following the instructions below:
> > > > > 1. Download from the Web site using the Microsoft Money format and save the
> > > file to the desktop.
> > > 2. Check the file name for an & symbol and rename if there is one found. 3.
> > > To rename a file, right click on the file name and select rename. 4. Place
> > > the cursor next to the & symbol and remove it. 5. Press enter to update the
> > > name.
> > > Cool.
> > > In an OFX file, the & in a name should be represented by these five

> > characters: "&".


That should have been In an OFX file, the & in a name should be
represented by these five characters: "&".

- quote -

> You could make that substitution if you want to
> > maintain the ampersand.
> > > > > 6. Open the file in notepad and click on the edit menu and choose find. 7.
> > > Search for all & symbols and remove them from the downloaded data.
> > > 8. Save the document and open it with your Microsoft Money software.

>
  #9  
Old 01-30-2006, 02:08 PM
RavingFan4014
Guest
 
Posts: n/a
Default Re: error downloading transactions in Money 2006

So is this a Washington Mutual issue or a Money issue? I have Money 2004 and
have had the same problems, but have been using this product for 2 years and
it just became an issue.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Dono wrote:
> > I submitted this issue to Washington Mutual, and a day or so later got the
> > following work around and cause of the problem. No word about when the
> > problem will be resolved, but at least now we know it's not a Money issue.
> > > We apologize for any inconvenience this may be causing. We have researched

> > this issue and determined that an & symbol is present in the downloaded file.
> > We have provided two options for you below:
> > > You can resolve this issue by following the instructions below:
> > > 1. Download from the Web site using the Microsoft Money format and save the

> > file to the desktop.
> > 2. Check the file name for an & symbol and rename if there is one found. 3.
> > To rename a file, right click on the file name and select rename. 4. Place
> > the cursor next to the & symbol and remove it. 5. Press enter to update the
> > name.

> Cool.
> In an OFX file, the & in a name should be represented by these five
> characters: "&". You could make that substitution if you want to
> maintain the ampersand.
> > 6. Open the file in notepad and click on the edit menu and choose find. 7.
> > Search for all & symbols and remove them from the downloaded data.
> > 8. Save the document and open it with your Microsoft Money software.

  #8  
Old 11-04-2005, 03:55 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: error downloading transactions in Money 2006

In microsoft.public.money, Dono wrote:

- quote -

> I submitted this issue to Washington Mutual, and a day or so later got the
> following work around and cause of the problem. No word about when the
> problem will be resolved, but at least now we know it's not a Money issue.
> We apologize for any inconvenience this may be causing. We have researched
> this issue and determined that an & symbol is present in the downloaded file.
> We have provided two options for you below:
> You can resolve this issue by following the instructions below:
> 1. Download from the Web site using the Microsoft Money format and save the
> file to the desktop.
> 2. Check the file name for an & symbol and rename if there is one found. 3.
> To rename a file, right click on the file name and select rename. 4. Place
> the cursor next to the & symbol and remove it. 5. Press enter to update the
> name.


Cool.

In an OFX file, the & in a name should be represented by these five
characters: "&". You could make that substitution if you want to
maintain the ampersand.


- quote -

> 6. Open the file in notepad and click on the edit menu and choose find. 7.
> Search for all & symbols and remove them from the downloaded data.
> 8. Save the document and open it with your Microsoft Money software.

  #7  
Old 11-04-2005, 03:26 AM
Dono
Guest
 
Posts: n/a
Default RE: error downloading transactions in Money 2006

After digging, I may stand corrected here a bit.

I hit the situation again, and this time did as suggested. there were no
"&"'s in the file name, but inside the file there was one. It was to a payee
(AT&T) . This would explain the monthly issue around the same time every
month.

I saved the file, then edited "AT&T" to be AT T" and voila it worked. Just
to check, I put the "&" back in and the same error returns.

So now I'm not sure what the cause really is. It seems odd that every AT&T
customer does not have this problem from any other banks. Just this one.
unless AT&T only puts a & in their name just to Washington Mutual.
--
Don O


"Dono" wrote:

- quote -

> I submitted this issue to Washington Mutual, and a day or so later got the
> following work around and cause of the problem. No word about when the
> problem will be resolved, but at least now we know it's not a Money issue.
> We apologize for any inconvenience this may be causing. We have researched
> this issue and determined that an & symbol is present in the downloaded file.
> We have provided two options for you below:
> You can resolve this issue by following the instructions below:
> 1. Download from the Web site using the Microsoft Money format and save the
> file to the desktop.
> 2. Check the file name for an & symbol and rename if there is one found. 3.
> To rename a file, right click on the file name and select rename. 4. Place
> the cursor next to the & symbol and remove it. 5. Press enter to update the
> name.
> 6. Open the file in notepad and click on the edit menu and choose find. 7.
> Search for all & symbols and remove them from the downloaded data.
> 8. Save the document and open it with your Microsoft Money software.
> --
> Don O
> "Kelly" wrote:
> > iI have been using Money 2006 for several months now...recently I started
> > having problems downloading transactions from my washington mutual checking
> > account. I've never seen this before when using Money 2005, 04, etc.
> > > When I go to download the transactions, it will attempt to download and load

> > and then Money will give me the error "The file you attempted to import
> > appears to be invalid or contains corrupt data. Please download the file
> > again. If this problem continues, contact your financial institution."
> > > Of course attempting to download it again doesn't work. What is odd is that

> > it only seems to have a problem with transactions on a certain day. For
> > example, if I tell it to begin downloading transactions on 10/1/2005 and go
> > through 10/4/2005 it won't work, but if I tell it 10/2/2005 through 10/4/2005
> > it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but 9/26/2005
> > to 9/30/2005 does. Has anyone seen this before?

  #6  
Old 11-04-2005, 02:45 AM
Dono
Guest
 
Posts: n/a
Default RE: error downloading transactions in Money 2006

I submitted this issue to Washington Mutual, and a day or so later got the
following work around and cause of the problem. No word about when the
problem will be resolved, but at least now we know it's not a Money issue.

We apologize for any inconvenience this may be causing. We have researched
this issue and determined that an & symbol is present in the downloaded file.
We have provided two options for you below:

You can resolve this issue by following the instructions below:

1. Download from the Web site using the Microsoft Money format and save the
file to the desktop.
2. Check the file name for an & symbol and rename if there is one found. 3.
To rename a file, right click on the file name and select rename. 4. Place
the cursor next to the & symbol and remove it. 5. Press enter to update the
name.
6. Open the file in notepad and click on the edit menu and choose find. 7.
Search for all & symbols and remove them from the downloaded data.
8. Save the document and open it with your Microsoft Money software.


--
Don O


"Kelly" wrote:

- quote -

> iI have been using Money 2006 for several months now...recently I started
> having problems downloading transactions from my washington mutual checking
> account. I've never seen this before when using Money 2005, 04, etc.
> When I go to download the transactions, it will attempt to download and load
> and then Money will give me the error "The file you attempted to import
> appears to be invalid or contains corrupt data. Please download the file
> again. If this problem continues, contact your financial institution."
> Of course attempting to download it again doesn't work. What is odd is that
> it only seems to have a problem with transactions on a certain day. For
> example, if I tell it to begin downloading transactions on 10/1/2005 and go
> through 10/4/2005 it won't work, but if I tell it 10/2/2005 through 10/4/2005
> it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but 9/26/2005
> to 9/30/2005 does. Has anyone seen this before?

  #5  
Old 10-30-2005, 02:42 PM
Dono
Guest
 
Posts: n/a
Default RE: error downloading transactions in Money 2006

I'm having the same problem as well.

I sent them an email with their online customer service portal and didn't
get a response.

Then waited a month to see if the problem happened again and it did, this
time with any downloads around the 10/24-26 date range errored out again.

I tried downloading with Firefox, which let me save the ofx file, then
opened it up and there are transactions in there, but I can't find any
differences between those files and downloads that do work. The best I can
figure is that there are some [hidden]special characters they are throwing
in, that render a file useless.

I just doinked Quicken, but I'm wondering if the same happens with a Quicken
download in the same date range. If that works, this would indicate a bad
file creation routine on their part.

Best I can figure is to keep emailing them with complaints and perhaps
they'll look into it.

--
Don O


"Kelly" wrote:

- quote -

> iI have been using Money 2006 for several months now...recently I started
> having problems downloading transactions from my washington mutual checking
> account. I've never seen this before when using Money 2005, 04, etc.
> When I go to download the transactions, it will attempt to download and load
> and then Money will give me the error "The file you attempted to import
> appears to be invalid or contains corrupt data. Please download the file
> again. If this problem continues, contact your financial institution."
> Of course attempting to download it again doesn't work. What is odd is that
> it only seems to have a problem with transactions on a certain day. For
> example, if I tell it to begin downloading transactions on 10/1/2005 and go
> through 10/4/2005 it won't work, but if I tell it 10/2/2005 through 10/4/2005
> it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but 9/26/2005
> to 9/30/2005 does. Has anyone seen this before?

  #4  
Old 10-11-2005, 02:15 PM
Guest
 
Posts: n/a
Default Re: error downloading transactions in Money 2006

Thanks. I checked and it is on. Any other help is appreciated.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:jpgnk1dngako0r9slv8s3oke2u4tkmhcg8[at]4ax.com...
- quote -

> In microsoft.public.money, <Paul> wrote:
> > When I download I don't get my Memo information. Is this also the reason,
> > and can I fix it? I got it in 2004.

> Be sure
> Tools-> Settings-> OnlineServices-> AddADescriptionToTheMemoField... is
> selected.



  #3  
Old 10-11-2005, 01:51 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: error downloading transactions in Money 2006

In microsoft.public.money, <Paul> wrote:

- quote -

> When I download I don't get my Memo information. Is this also the reason,
> and can I fix it? I got it in 2004.


Be sure
Tools-> Settings-> OnlineServices-> AddADescriptionToTheMemoField... is
selected.
  #2  
Old 10-11-2005, 01:40 PM
Guest
 
Posts: n/a
Default Re: error downloading transactions in Money 2006

When I download I don't get my Memo information. Is this also the reason,
and can I fix it? I got it in 2004.

"Mark" <abcd[at]abcd.com> wrote in message
news:OMjqvdcyFHA.3320[at]TK2MSFTNGP14.phx.gbl...
- quote -

> Money 2006 is more strict in adherance to OFX specification where 2004 was
> a
> little looser.
> So, it is likely that there is some incorrect OFX formatting in the
> download
> that is causing this.
> -Mark
> "Money2006Blues" <Money2006Blues[at]discussions.microsoft.com> wrote in
> message
> news:E87F78A8-163C-4F6A-98AB-346879E54EE0[at]microsoft.com...
> > I am having a very simular problem, but for me 2006 transaction downloads
> > have nver worked. I sent a copy of the file that I was having problems

> with
> > to my bank, and they claim there is nothing wrong with it. So I

> uninstalled
> > 2006, reinstalled 2004, and presto it works which leads me to believe
> > that
> > contrary to the error message, it is a money problem, not the file.
> > > "Kelly" wrote:
> > > > iI have been using Money 2006 for several months now...recently I

> started
> > > having problems downloading transactions from my washington mutual

> checking
> > > account. I've never seen this before when using Money 2005, 04, etc.
> > > > > When I go to download the transactions, it will attempt to download and

> load
> > > and then Money will give me the error "The file you attempted to import
> > > appears to be invalid or contains corrupt data. Please download the
> > > file
> > > again. If this problem continues, contact your financial institution."
> > > > > Of course attempting to download it again doesn't work. What is odd is

> that
> > > it only seems to have a problem with transactions on a certain day.
> > > For
> > > example, if I tell it to begin downloading transactions on 10/1/2005
> > > and

> go
> > > through 10/4/2005 it won't work, but if I tell it 10/2/2005 through

> 10/4/2005
> > > it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but

> 9/26/2005
> > > to 9/30/2005 does. Has anyone seen this before?



  #1  
Old 10-05-2005, 04:11 PM
Mark
Guest
 
Posts: n/a
Default Re: error downloading transactions in Money 2006

Money 2006 is more strict in adherance to OFX specification where 2004 was a
little looser.
So, it is likely that there is some incorrect OFX formatting in the download
that is causing this.

-Mark


"Money2006Blues" <Money2006Blues[at]discussions.microsoft.com> wrote in message
news:E87F78A8-163C-4F6A-98AB-346879E54EE0[at]microsoft.com...
- quote -

> I am having a very simular problem, but for me 2006 transaction downloads
> have nver worked. I sent a copy of the file that I was having problems

with
> to my bank, and they claim there is nothing wrong with it. So I

uninstalled
> 2006, reinstalled 2004, and presto it works which leads me to believe that
> contrary to the error message, it is a money problem, not the file.
> "Kelly" wrote:
> > iI have been using Money 2006 for several months now...recently I

started
> > having problems downloading transactions from my washington mutual

checking
> > account. I've never seen this before when using Money 2005, 04, etc.
> > > When I go to download the transactions, it will attempt to download and

load
> > and then Money will give me the error "The file you attempted to import
> > appears to be invalid or contains corrupt data. Please download the file
> > again. If this problem continues, contact your financial institution."
> > > Of course attempting to download it again doesn't work. What is odd is

that
> > it only seems to have a problem with transactions on a certain day. For
> > example, if I tell it to begin downloading transactions on 10/1/2005 and

go
> > through 10/4/2005 it won't work, but if I tell it 10/2/2005 through

10/4/2005
> > it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but

9/26/2005
> > to 9/30/2005 does. Has anyone seen this before?



 
Old 10-05-2005, 06:05 AM
Money2006Blues
Guest
 
Posts: n/a
Default RE: error downloading transactions in Money 2006

I am having a very simular problem, but for me 2006 transaction downloads
have nver worked. I sent a copy of the file that I was having problems with
to my bank, and they claim there is nothing wrong with it. So I uninstalled
2006, reinstalled 2004, and presto it works which leads me to believe that
contrary to the error message, it is a money problem, not the file.

"Kelly" wrote:

- quote -

> iI have been using Money 2006 for several months now...recently I started
> having problems downloading transactions from my washington mutual checking
> account. I've never seen this before when using Money 2005, 04, etc.
> When I go to download the transactions, it will attempt to download and load
> and then Money will give me the error "The file you attempted to import
> appears to be invalid or contains corrupt data. Please download the file
> again. If this problem continues, contact your financial institution."
> Of course attempting to download it again doesn't work. What is odd is that
> it only seems to have a problem with transactions on a certain day. For
> example, if I tell it to begin downloading transactions on 10/1/2005 and go
> through 10/4/2005 it won't work, but if I tell it 10/2/2005 through 10/4/2005
> it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but 9/26/2005
> to 9/30/2005 does. Has anyone seen this before?

  #-1  
Old 10-05-2005, 04:30 AM
Kelly
Guest
 
Posts: n/a
Default error downloading transactions in Money 2006

iI have been using Money 2006 for several months now...recently I started
having problems downloading transactions from my washington mutual checking
account. I've never seen this before when using Money 2005, 04, etc.

When I go to download the transactions, it will attempt to download and load
and then Money will give me the error "The file you attempted to import
appears to be invalid or contains corrupt data. Please download the file
again. If this problem continues, contact your financial institution."

Of course attempting to download it again doesn't work. What is odd is that
it only seems to have a problem with transactions on a certain day. For
example, if I tell it to begin downloading transactions on 10/1/2005 and go
through 10/4/2005 it won't work, but if I tell it 10/2/2005 through 10/4/2005
it does work. Likewise, 9/26/2005 to 10/1/2005 doesn't work, but 9/26/2005
to 9/30/2005 does. Has anyone seen this before?
 

Tags
2006, downloading, error, money, transactions
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