Vadim,

I doubt that a letter to Ballmer will do any good. MSFT is now using Money
to support advertising and milk customers for mandatory upgrades and other
fees. In my opinion the only way to get MSFT's attention is to stop buying
upgrades and protest the advertising and automatic disabling of downloads.
If MSFT gets away with their new policy of forcing upgrades we will only get
more of the same in the future.


Regards,

Bill Wood
Fountain Hills, AZ


"Vadim Rapp" <vr[at]myrealbox.nospam.com> wrote in message
news:OspN5v0xFHA.3892[at]TK2MSFTNGP12.phx.gbl...
- quote -

I had a similar issue when voided apay was still showing in forecast
balance. Was resolved by disabling/reenabling onine access for the account.

Speaking of so called MS Support, it's absolutely, completely incapable. Of
course it's offshored, and these $3/day Indians have no knowledge about the
product. They probably receive 2-3 hours of training, and then are given
public web access to support.microsoft.com.

I opened an incident asking how can I add new non-online-enabled credit card
account in Money without Passport and Yodlee. Their response: unfortunately,
you can't. It was already escalated to the next level of this scam, and the
response is still the same. In the end, I will probably print out the whole
incident and send to Mr. Ballmer, complete with the right answer.

I found my own solution, but figured I would post it here for anyone else.

I setup a dummy payee, and set the bogus entries in my forecast to point to
that payee. Then I went to "Set up your payees", found the items and marked
them as void. Now the balance on my forecast matches my account registrar.

Hope this helps someone else.

Gary

"Lantz" <junk[at]thelantzfamily.com> wrote in message
news:fVA%e.20076$Ix4.3663[at]okepread03...
- quote -

I am having a problem with Microsoft Money 2005 Deluxe, and I can't get the
MS Tech Support to give me an answer.

The problem is that there is an item that shows up in the forecast that does
not show up in my budget or my account registry, and I can not delete it
from the forecast.

If I edit the item, the date and amount are grayed out. I've tried to add
an item in my budget to off set it, but then it shows up in my registrar.

This issue is causing my forecasted amounts to always be $1950.00 higher
than my actual account, and it's very frustrating when I go to pay bills.

Like I said earlier, I do not have a budget setup at all. If I click on the
Budget icon, it prompts me to begin setting up a budget.

Microsoft claims that I had a bill in there, that I removed, but if I
removed it, then it should be gone from everything.

So does anyone have a fix, or know how to edit the *.mny database directly?

Thanks,

Gary