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Old 09-22-2005, 03:18 AM
Trash Box
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Default Re: Money 2006 Premium and Wachovia - Update unsuccessful

Same problem with Citi Bank card. I have two, one works the other quit
about a month ago. My others all still work as well.

If I remove it, set it up again it pulls just fine the first time then no
updates after that.

Tried it with both Money 2006 and 2004 and they both do it so I am guessing
.... yes it is a bank problem, but it is MS induced as a bug in the specs
again just as they had problems when they first tried to use XML and did
know how to escape out special characters.

AT&T comes to mind..... Took them six months to get a fix so some stocks
would actually pull quotes.

2 cents worth and worth every penny......
"Matt Welch" <nospam[at]please.com> wrote in message
news:AOmYe.68325$SL.1183198[at]twister.southeast.rr.com...
- quote -

> Until September 6, I was doing just great with Wachovia. Getting
> transaction updates, the works. Oddly, after that, things just broke. No
> more transaction updates. Reports of error code 2000 in the logs.
> I deleted my online access info for my Wachovia accounts, and reentered
> it, and, oddly, it was able to get my basic account info from Wachovia,
> but it still couldn't get transaction info: "Update Unsuccessful".
> Similarly, when I made a whole new test Money file, and set up a new
> Wachovia account with my usual login/password, it could get my account
> names, but no transactions: "Update Unsuccessful".
> After talking w/ MS support, we mutually agreed that this was probably a
> Wachovia problem, seeing as my other accounts (credit card, investing,
> etc) are still updating just fine.
> Contacting Wachovia, I was told first of all that they don't support 2006
> yet. I suggested that perhaps they communicate this to MS so MS can
> remove them from their list of supporting banks. Then the lady told me
> that the logs at Wachovia did in fact indicate some kind of problem in
> downloading transactions to me.
> Then, last night, for one, brief moment, I could download transactions
> again. Got them all, balanced, and went to bed content.
> Tonight: broken again.
> Anyone heard of behavior like this? Any problems with Wachovia in
> particular?
> Thanks,
> Matt



  #-1  
Old 09-22-2005, 12:21 AM
Matt Welch
Guest
 
Posts: n/a
Default Money 2006 Premium and Wachovia - Update unsuccessful

Until September 6, I was doing just great with Wachovia. Getting
transaction updates, the works. Oddly, after that, things just broke.
No more transaction updates. Reports of error code 2000 in the logs.

I deleted my online access info for my Wachovia accounts, and reentered
it, and, oddly, it was able to get my basic account info from Wachovia,
but it still couldn't get transaction info: "Update Unsuccessful".
Similarly, when I made a whole new test Money file, and set up a new
Wachovia account with my usual login/password, it could get my account
names, but no transactions: "Update Unsuccessful".

After talking w/ MS support, we mutually agreed that this was probably a
Wachovia problem, seeing as my other accounts (credit card, investing,
etc) are still updating just fine.

Contacting Wachovia, I was told first of all that they don't support
2006 yet. I suggested that perhaps they communicate this to MS so MS
can remove them from their list of supporting banks. Then the lady told
me that the logs at Wachovia did in fact indicate some kind of problem
in downloading transactions to me.

Then, last night, for one, brief moment, I could download transactions
again. Got them all, balanced, and went to bed content.

Tonight: broken again.

Anyone heard of behavior like this? Any problems with Wachovia in
particular?

Thanks,
Matt
 

Tags
2006, money, premium, unsuccessful, update, wachovia
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