My guess is that there is a eula that you need to agree to.

"Eric" <epayne11[at]nospam.postalias> wrote in message
news:ej$eLqtzFHA.2880[at]TK2MSFTNGP12.phx.gbl...
- quote -

Cal wrote:

- quote -

I assume you're referring to "Account information provided by Yodlee or
.... your [FI's] online services".

Yodlee should have Microsoft immediately edit the program text to a
more generic reference lest users start blaming them for the issues
caused by new third parties!

By the way, in your post of Sept 19, where you revealed CashEdge as the
mystery third party, you answered my question sufficiently! Your reply
today to that post caught me by surprise!

JB

In microsoft.public.money, johnbusc[at]hotmail.com wrote:

- quote -

I was referring to text that is written into a program.

Cal,

Sorry, but not sure what you mean by "program text". Please elaborate
in reply. Thanks.

Regards,
JB

In microsoft.public.money, johnbusc[at]hotmail.com wrote:

- quote -

Cash Edge is another provider similar to Yodlee. When the program
text you reference was written, Yodlee was the only provider used.

Eric,

You may want to stick with what you have for now. Remember it had been
determined that Microsoft is now getting additional third party
providers involved in account access through the Money program.

Last we heard Cash Edge was handling your CU. As this arrangement is
relatively new, I would expect some hiccups of the type you're
experiencing. Definitely make your bank aware of it however.
Considering the help you've gotten from them, albeit slow at times,
they may be able to work from their end to expedite the process.

You can always try again in Money from time to time to see if there's a
change. Otherwise, stick with imports for now. Best of luck!

Regards,
JB

Ok, I just got an email back from my bank (took them long enough) and they
said they have fixed the problem with the duplicate account numbers for
seperate accounts. I went out and manually downloaded both my savings and
checking and this time it does work! Yeah.
But, now I wanted to check the automatic account creation (since my bank is
listed on the website) but I can not get it created.
I go through the wizard to create a new account and select my bank and enter
my account number and pin and then click next.
It says money is updating your accounts, then right after I get the message:
"your accounts couldn't be updated with information from your bank or
brokerage. To Learn more, on the Tools menu, point to Internet Updates, and
then click Read Call Summary Message." When I do this I get: Your last call
encountered an error and Money couldn't finish setting up this account. If
you are trying to add a n account htat you recently opened at your
bank.......

Not sure really where to go from here, is there some kind of log file I
could look at?

Thanks

<johnbusc[at]hotmail.com> wrote in message
news:1127468232.168694.141490[at]g43g2000cwa.googlegroups.com...
- quote -

Eric,

Glad you stuck with it and figured it out. Considering the steps
involved in getting the import to work the way you want, you can see
why so many would just resort to manually entering transactions.

But, at least you understand what's going on and why there can be so
many factors impacting the perceived performance of Money. Adding
third parties like Yodlee and CashEdge certainly doesn't help minimize
these impacts!

At this point, you can just hope that your calls to the bank will help
them improve their system. Maybe they'll make a few tweaks and your
downloads will eventually work the way they should (fingers crossed).

Regards,
JB

Eric wrote:
- quote -

I finally found out what the problem is, these two accounts do have the
exact same numbers. After taking with the IT guy at the bank he informed me
that a savings account number is account # plus S1 (ex. 12345S1) and if
there are two savings accounts then the second one would be account # plus
S2 (ex. 12345S2). Checking addes C1 for the first and C2 for the second.
Well I told him mine actually showed K1 for both checking and savings. He
could answer why checking was K1 instead of C1, but he did say that I have a
money market account, which is not the same thing as a savings account, and
they think that a money market account is actually a checking account
(funny, I never get any check for this account) so they do mark it with a
K1. So both accounts do show up as account # plus K1 (ex. 12345K1). So there
is nothing actually wrong with money, since it just believes the second
import is actually just an updated statement.
So a temporay fix for this is to download the statement from the bank, but
do not import it into money. Then I went into the xx.tmp file under
c:\documents and settings\%username%\local settings\temp\ and open the file
in word pad. I changed the savings account to S1 and the checking account to
C1. saved and closed the files. Now the imports do get imported to sepearte
accounts like there supposed to.
The IT guy at the bank said he was going to take a look into this, Man I
can't believe I was the only person to report this, and I can't believe they
would actually write there banking system like this. How many mistakes could
having the same account number generate??? I think I will be looking at my
bank statement more closely now.
<johnbusc[at]hotmail.com> wrote in message
news:1127230505.054459.110500[at]g47g2000cwa.googlegroups.com...
- quote -

Eric wrote:
- quote -


I can appreciate how frustrating this has become. Did you try this
with both formats (Money and Quicken)?

At this point, I would either call Pioneer to see if they have any
suggestions OR try to find ways of tricking the import into prompting
for both accounts to see if it would eventually stick. Ways of doing
this might include the following:

1. assign a unique bank name for each account in account settings prior
to any imports and retry
2. change bank name of the first account after its import and then do
second account import (then change first back again)
3. open the exported fies in notepad to determine which items are
causing the confusion (maybe, edit and saveas to match each account)

In trying any of these, you may come across other variations. At some
point, you should definitely talk to someone at Pioneer. Of course,
you could always enter transactions manually OR export to Excel/CSV
format, edit in Excel, and then convert to QIF (see -
http://xl2qif.chez.tiscali.fr/xl2qif_en.php). Often, finding a fix or
settling on a workaround is strictly dependant on your curiosity and
patience. It really depends on what your reasons for using Money are.
There have been users that've changed banks just for compatibility with
Money!

Regards,
JB

I need to slow down when I type. This "I get now import wizard" should be "
I get NO import wizard".

Thanks


"Eric" <epayne11[at]nospam.postalias> wrote in message
news:e5ijn1evFHA.2932[at]TK2MSFTNGP10.phx.gbl...
- quote -

I do see "Accounts provided by Yodlee" on the bottom of money.


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:4diui1598du0le76defjfo3gm4ua5ld1fs[at]4ax.com...
- quote -

john,

No go.

I went in and clicked on add an account, other, select checking add balance
of 0 and finished. Went into account settings and set account number to 1
I went in and click on add an account, other, select savings add balance of
0 and finished. Went into account settings and set account number to 2.
Downloaded checking from the bank and import wizard started, I selected
checking (note on this window it already has my real account number in
format xxxXX) I am then asked for what bank is this for, there is nothing in
the drop down list and it will not let me click finish until I put something
in there. So I typed "test". I then downloaded savigns from the bank and
this time I get now import wizard, it will just automatically update my
checking account.

I appreciate all your help, again I am amazed that I seem to be the only one
with a bank that has there account numbers setup this way.
Any other ideas?

Thanks again


<johnbusc[at]hotmail.com> wrote in message
news:1127220588.218466.176130[at]g47g2000cwa.googlegroups.com...
- quote -

Eric wrote:

- quote -

Before you do the import, create all the accounts manually within
Money. Don't let the account creation be part of the import. Make
sure you have all accounts in the list before doing any imports.

While the method you used should typically work, it might be better to
try having all the accounts created ahead of time and see if the import
then prompts you to choose which account the imported data applies to.
In creating the accounts, make sure you include unique account numbers.
The -1, -2 numbers you previously mentioned should be sufficient.

This might get around the import's confusion regarding account numbers
(if this truly is the source of the issue). Remember, this is done
within Money not within the export/import file.

Also, you mentioned choosing "Not Listed" as the the "type". I
interpret "type" to be checking, savings, etc. but don't recall "Not
Listed" as a choice. Regardless, if you setup all the accounts first,
choose "Not Listed" when your prompted which bank the account is held
at. The type of account should be checking, savings, etc.

Good luck and keep us posted.

Regards,
JB

John,

thanks again for your quick response.

Yes this is the way I am manully downloading them.
Starting with no accounts in the list I can go to my banks web site and
export to money file, which will say that it will be imported the next time
money is started. Now if I click yes it will open money and will ask where
to import this file to, I select new, checking and then type Not Listed
(since there is none in the list) and then import. At this point the first
account does get imported just fine. I close money then go back to my banks
web site and export the savings account to a money file. This time when I
click yes on open money and import i don't even get an oppertunity to choose
or create a new account, it just automatically adds this import to the
checking account.
I also tried to just export to quicken files, I was able to name one
checking and one savings. Then I went into money to import them and the same
thing happen. there most be something inside all of these exports that has
an account number on it.
Remember I can go over to my wife's account and add here checking right
after I add mine and I will see both accounts, this is becuase we have
different account numbers.

Thanks

<johnbusc[at]hotmail.com> wrote in message
news:1127182280.693799.107480[at]z14g2000cwz.googlegroups.com...
- quote -

Eric wrote:

- quote -

The manual download you refer to sounds just like the account setup you
were originally referring to.

A manual download to me is when you go to your credit union's website
and download or import transaction data into an account that is already
setup within Money.


- quote -

The only way you can setup each account manually is to make sure you
don't associate them with a bank from Money's list. When you're
prompted to choose a bank from the list, just click on the link related
to "my bank isn't listed". Setup each account this way.

Once they're all setup go to the Pioneer site, access each account and
export the transactions according to their site instructions. They
should allow you to choose an export format that is compatible with
Microsoft Money.

If you export them with Money open, the import to Money may occur as a
function of the export. Otherwise, save the exported data to your hard
drive and then use File > > Import within Money to browse to the
downloaded file. You will be prompted to choose which account the
downloaded file pertains to. Once the import is complete, go to the
account's register to reconcile the imported transactions.

Repeat the above for each account. Let us know if this works or if
there's still a problem. Thanks.

Regards,
JB

So agian, the basic problem (i think) is money thinks these are the same
account since they have the same number, which makes sense. It seams Pioneer
just asigns one account number per memeber like 12345. So if a memeber wants
a checking account it is "12345 Checking" and if they want savings it is
"12345 Savings". So in realtiy there is nothing wrong with money, BUT how
can we trick money into thinking these are really seperate accounts. Neither
the automatic or manual process allows for user intervention to edit the
account numbers. I can't really be the only person out there with this
problem.

Thanks



"Eric" <epayne11[at]nospam.postalias> wrote in message
news:Oifvv7VvFHA.2064[at]TK2MSFTNGP09.phx.gbl...
- quote -

Cal wrote:

- quote -

Be it Yodlee or CashEdge or (insert next third-party scapegoat here)
the list of reported issues will surely also expand. Thanks for the
info!

JB

Cal wrote:

- quote -


Since Money indicates "Account information provided by Yodlee, Inc. or
your financial institution's online services" which of these two does
the mystery third party fall into? I realize many FI's contract out
their sites, but it would appear you're referring to another aggregator
such as Yodlee. Thanks for any further info you can provide.

Regards,
JB

In microsoft.public.money, JB wrote:

- quote -

And the basis for mine, also. However I find there has been a new
development. Money is adding coverage of some new institutions via a
company called CashEdge. This will expand the list of institutions.

- quote -