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Old 08-26-2003, 06:26 PM
zender
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Posts: n/a
Default Re: online quotes appear to be updating, but aren't

Thanks for the response, Gary. You have obviously had
better luck with the relocated Tech Support group than I
have. I've spent a couple of hours with them to no avail
thus far.

I keep checking the Knowledge Base to see if the issue has
made it there yet.

Thank again,
zender

- quote -

> -----Original Message-----
> I have the same issue. Spent much time with MSFT tech

help and others
> on this bulletin board. It is a known problem, they are

working on it
> and say that a fix will be made. I have uninstalled 2004

and gone
> back to 2003.
> Tech help told me that a change was made to the program

that takes
> into account the number of securities and the connection

speed to the
> internet in an effort to speed up the data flow, but it

is not working
> properly.
> Gary
> .

 
Old 08-26-2003, 11:02 AM
Gary B
Guest
 
Posts: n/a
Default Re: online quotes appear to be updating, but aren't

I have the same issue. Spent much time with MSFT tech help and others
on this bulletin board. It is a known problem, they are working on it
and say that a fix will be made. I have uninstalled 2004 and gone
back to 2003.

Tech help told me that a change was made to the program that takes
into account the number of securities and the connection speed to the
internet in an effort to speed up the data flow, but it is not working
properly.

Gary
  #-1  
Old 08-23-2003, 01:24 AM
zender
Guest
 
Posts: n/a
Default online quotes appear to be updating, but aren't

I've got an odd problem. I upgrade to Money 2004 Deluxe
from 2003 Deluxe on Aug. 1st. I run two separate money
data files, one pretty small and one fairly large, both
login through different Passport accounts. Both claim to
be downloading online quotes along with Money updates,
statements, etc. as they should be. However, the prices
in the large file all have a latest date of August 1st.
I've confirmed that the prices are indeed the closing
prices for the various securities as of Aug. 1st so I
don't believe it to be a date issue. Rather, it seems
like the prices just aren't updating. The small file
looks fine and in fact shows what I assume are new
features of Money 2004 with highs and lows identified.

Any idea what the problem could be?

Thanks,
zender
 

Tags
online, quotes, updating
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