Only through mutual funds.

I have long recommended that people not buy Money online. Read the
microsoft.public.money archives at http://grouips.google.com. You will find
that few if any posters have said it here more than I.

You said the future looks bleak at Microsoft. I'm saying that the future may
look bleak to a little individual customer trying to buy and use Microsoft
products. But clearly that's not hurting them in the slightest.

"Andrew" <Andrew[at]discussions.microsoft.com> wrote in message
news:1BAFE497-DBF7-4BAC-B3FE-43D575CC28AC[at]microsoft.com...
- quote -

If you downloaded MS Money online (Next time order the CD) and after
installing an upgrade turn your version into a Trial Version you can do this.

1. Uninstall Money.
2. Resart your computer.
3. Install Money again. Make sure you associate your passport email(and
password) with your money file. You MAY OR MAY NOT be asked to do this when
installing. If you are not asked when Money first starts up go to Password
Manager on the File Menu and Add it there. As MS points out this has to be
the same account you purchased Money with.
4. Make sure you stay connected and answer Yes to download additional files.
5. Stay connected until download is complete. Money should let you know when
it's done. That's it you should be fine. Just make sure that whenever Money
does an upgrade you are logged in with your passport account or you will go
back to a trial version.

MS really messed this up! I hope they fix it soon. Apparently this has been
going on for over a year.


"Andrew" wrote:

- quote -

Well I called MS support and to my suprise I got to talk to a live body in
less than 30 minutes. However, I was immediately transferred and this time I
gave up and left a message after being on hold for 60 minutes. I am now
waiting to hear back from MS. I really do not believe they will ever call.
Maybe I'll be suprised again. I'm also posting a solution to the problem that
took me hours to figure out on my own.

"William R Wood" wrote:

- quote -

It sounds like you might be a MS shareholder. One thing is for sure I will
stand by my statement: "Do not buy MS products online"; at least until MS
cleans up it's act. I'm hoping someone at MS will read these posts.

"Dick Watson" wrote:

- quote -

"Andrew" <Andrew[at]discussions.microsoft.com> wrote in message
news:1734F76E-3D86-4DBA-A6DF-A474B4E973A9[at]microsoft.com...
- quote -

Ok now I understand, you were not aware when you picked the download version
that you did not get the full product. I agree that internet access should
not be required for reinstalls and that MSFT should give you the full
product for downloading. Your point is well taken.

Well I have attempted to use MSFT support and must agree that it is very
poor but I still bet that if you call Customer Service they will send you a
CD version of Money for a small extra cost. I have had good luck with
customer service.

Good luck.

Bill Wood

I know it's not the full product. It never was. Not the first time, not in
the future for reinstall. I addressed that as a weakness of the present buy
online scheme.

I don't think Microsoft's shareholders think the future looks bleak.

"Andrew" <Andrew[at]discussions.microsoft.com> wrote in message
news:9C10CF08-1C34-4553-9A60-8FB772713846[at]microsoft.com...
- quote -

I understand that you don't have to purchase a download. The problem starts
when you purchase a download. I develop software (thankfully not at MS) and
what is happen is unacceptable.

Have YOU ever tried using Microsoft support lines or email. There is NO
support there. These newsgroups are your only hope.

"William R Wood" wrote:

- quote -

I did save the download on CD. But it is not the full product.

IF what Microsoft is doing is the future of software sales we will all
suffer much grief. The future looks bleak at Microsoft.

"Dick Watson" wrote:

- quote -

"Andrew" <Andrew[at]discussions.microsoft.com> wrote in message
news:1694D36D-7F0C-4A8C-B053-888287EB6910[at]microsoft.com...
- quote -

Not sure what the problem is; you don't have to purchase a download version
if you don't want to. Right on Money's website under the "Download Now"
button that you must have chosen is the "Order Now" button that you click if
you want a CD version. Download the trial version and test it out. If you
like it, you can buy the CD version off the internet from 20 different
places or right from Microsoft's webpage or go to a local store and buy the
retail package which has a CD.

Call Microsoft customer service, I am sure they will send you a CD version
for a small fee.

While I generally agree with what you write, I have two comments.

1) Saving the downloaded setup file to a CD would make a world of difference
when you need to reinstall it in the future.

2) Eliminating the box and the CD and the retail overhead is the future of
software sales. I'm not sure we can--or should want to--stop this trend.
What needs to happen is that the producers need to get serious about
enabling it by doing things like making it possible to actually get the
whole product in a way that can be used in the future or on net-challenged
or isolated machines and in all ways consistent with the license. By this I
mean that the download has to be one file with the entire product--not just,
say, the product less all of the multimedia features--and the patches also
have to be downloadable in a file form. Help has to be available in the
product for those on net challenged or isolated machines.

"Activation" (license keying or revenue protection or theft prevention,
depending on how you look at it) has to be accomplished in some form that
the customer controls completely in the future (an activation string or key
in file form) and can use on net challenged or isolated machines. If the
license is transferable from one machine to another or allows installation
on, say, both a laptop and a desktop, the key cannot be machine-specific and
must be protected from hardware failure in the first machine. This last set
of problems is the one nut in all of this that's really hard to crack, so to
speak. The factory media and the printed product key serve as one admittedly
low barrier to wholesale theft of the software.

"Andrew" <Andrew[at]discussions.microsoft.com> wrote in message
news:1694D36D-7F0C-4A8C-B053-888287EB6910[at]microsoft.com...
- quote -

If you have already purchased Money this will not help you, but please tell
your friends. I recommend never purchasing Microsoft products (in this case I
bought Money) online. Here's why, if you ever want to use or reinstall them
and you are no longer connected to the internet they will not work. This is a
very sad thing Microsoft has done. They will greive many customers with this
idiotic scheme.

The solution is buy Microsoft products on CD. No future internet connection
is required.

Microsoft? Are you listening? Wake up!