I tried that initially. First removing FI from one, then the other, then
both. At one point I did get the wizard for the checking account, but not
savings. That's when I moved to the next step.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, gavinski wrote:

- quote -

Good. I wonder if you could have also accomplished the same thing by
removing the FI from both temporarily.

I never received any errors with the OFX files. After deleting both accounts
and re-importing the ofx files everything was fine. (see other follow-up post)

Weird.


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Cal Learner-- MVP wrote:

- quote -

I would have been expected that might indicate there is a
"<SEVERITY> ERROR" message in the OFX file. However trying to
duplicate that, I can't.

Is there a "<SEVERITY> ERROR" message in the OFX file?

After playing around with the accounts for a while I was able to get the
import wizard to show up during the import for the Checking acct, instead of
the error. But I coulnd't get the wizard to show up for the Savings ofx file
import. So I just deleted BOTH of the accounts and started again....and it
worked!

For the benefit of others who may suffer the same problem:

1. Delete both accounts.
2. Set up "new" Checking account and import .ofx file.
3. Import the Savings acct ofx file, and hit "new" on the import wizard.

Luckily I don't have a lot of data to be reconciled.

"gavinski" wrote:

- quote -

That is correct:

1. Download statement (from bank site)
2. Save to hard disk
3. Money > File > Import > Download Statement
4. Open .ofx file
5. Error: "A communication error occurred. Please try your call
- quote -

This error occurred when I moved the account to "Not held at a financial
institution". Now I can't recover to the point of even downloading my
checking account statements, even after re-associating the account with the
bank.

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, gavinski wrote:

- quote -

When you do File-> Import and browse to the OFX file on your hard
drive, you get " A communication error occurred. Please try your
call again...etc" ?

- quote -

I have a similar problem. I have a checking that would import the .ofx file
no problem. However, I have since added a savings account from the same bank
and downloaded the .ofx file to my hard drive. When I try to import it, Money
dumps it into the Checking account. When I follow the steps suggested here, I
get the same error: " A communication error occurred. Please try your call
again...etc"

Any ideas?

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, arkbagco wrote:

- quote -

Confirm that you are doing web download of OFX statements.

Then instead of having Money field the OFX file from the web page,
use IE6 to save the file to a place on your hard drive. Then
File-> Import the file from your drive. When you do it that way, what
happens?

http://support.microsoft.com/default...;EN-US;q318378
tells how to repair IE6.



- quote -

using the information at http://support.microsoft.com/default...90&Product=mny
stopped the downloading into the wrong account. now when I download I get an
error window the states.

A communication error occurred. Please try your call again.

What next?

"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, arkbagco wrote:

- quote -

If OFX Web statements are placed in the wrong account, see
http://support.microsoft.com/default...90&Product=mny
http://support.microsoft.com/default...41&Product=mny

I just upgraded from Money2002 to 2005. When I now download my bank checking
account statement it is downloaded to the wrong account, a credit card
account from a different bank. How do I get it to download to the correct
account. I don't even get a window allowing me to choose the account when
downloaded.