Citibank download not working

#3 09-04-2005, 11:33 PM

A nuisance, I know. Glad it worked for you.

--
Michael Gordon
MVP

"quest" <quest[at]abc.com> wrote in message
news:eyd3a%23MsFHA.2064[at]TK2MSFTNGP09.phx.gbl...
- quote -

> THANK-YOU
> Mine stopped working also. Your suggestion worked for me. I had to
> completely disable the online service and then go through the online setup
> again. At first, I just tried to update the online service and although it
> connected and updated it did NOT fix the problem.
> Thanks again!
> "Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
> news:O0AmXa$rFHA.2880[at]TK2MSFTNGP12.phx.gbl...
> > A known problem with Citi's servers. Until they fix it, the best thing is
> > to disable online services with Citi, then reenable them. I know from
> > experience that this works.
> > > --
> > Michael Gordon
> > MVP
> > > > "Jim MN" <jamesnn.removethis[at]hotmail.com> wrote in message
> > news:266B380F-C1F6-4D11-861B-1105CE3B185F[at]microsoft.com...
> > > From: "Jim MN" <jim.nimlos[at]gmail.com> > > Newsgroups: microsoft.public.money
> > > Subject: Re: Citibank download not working
> > > Date: Fri, 02 Sep 2005 09:05:36 -0700
> > > > > I have just recently had the same problem with Citibank using M2004.
> > > The last successful automatic download was July 26th. The date listed
> > > in my "Last Downloaded" column is in 2111! It may just be a
> > > coincidence, but the fact that my problem is also with Citibank points
> > > to them as the problem, which really makes me thankful, because I was
> > > about to go thru the process of fixing a corrupted file.
> > > > > Anyone know where to call at Citibank to try to fix this?
> > > > > "Brian" wrote:
> > > > > > I am using Money 2003 Deluxe and have been downloading credit card
> > > > activity
> > > > from Citibank for months without any problems. Recently, however, the
> > > > downloads (using Internet Updates--> Update Now) are not pulling in new
> > > > Citibank activity. All other non-Citi accounts continue to work. I've
> > > > noticed that the date under the "Last Downloaded" column are way into
> > > > the
> > > > future (4/25/2101 and 1/27/2089).
> > > > > > > Is there a problem specifically with Citicards? If not, how do I
> > > > change the
> > > > date back to the last real download date? It appears that I won't be
> > > > able
> > > > to download any new activity until the dates listed occur. Of course,
> > > > I
> > > > won't care by then.
> > > > > > > Thank you...Brian
> > > > > > > > > > >

#2 09-03-2005, 09:36 PM

THANK-YOU

Mine stopped working also. Your suggestion worked for me. I had to
completely disable the online service and then go through the online setup
again. At first, I just tried to update the online service and although it
connected and updated it did NOT fix the problem.

Thanks again!

"Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
news:O0AmXa$rFHA.2880[at]TK2MSFTNGP12.phx.gbl...
- quote -

> A known problem with Citi's servers. Until they fix it, the best thing is
> to disable online services with Citi, then reenable them. I know from
> experience that this works.
> --
> Michael Gordon
> MVP
> "Jim MN" <jamesnn.removethis[at]hotmail.com> wrote in message
> news:266B380F-C1F6-4D11-861B-1105CE3B185F[at]microsoft.com...
> > From: "Jim MN" <jim.nimlos[at]gmail.com> > Newsgroups: microsoft.public.money
> > Subject: Re: Citibank download not working
> > Date: Fri, 02 Sep 2005 09:05:36 -0700
> > > I have just recently had the same problem with Citibank using M2004.
> > The last successful automatic download was July 26th. The date listed
> > in my "Last Downloaded" column is in 2111! It may just be a
> > coincidence, but the fact that my problem is also with Citibank points
> > to them as the problem, which really makes me thankful, because I was
> > about to go thru the process of fixing a corrupted file.
> > > Anyone know where to call at Citibank to try to fix this?
> > > "Brian" wrote:
> > > > I am using Money 2003 Deluxe and have been downloading credit card
> > > activity
> > > from Citibank for months without any problems. Recently, however, the
> > > downloads (using Internet Updates--> Update Now) are not pulling in new
> > > Citibank activity. All other non-Citi accounts continue to work. I've
> > > noticed that the date under the "Last Downloaded" column are way into
> > > the
> > > future (4/25/2101 and 1/27/2089).
> > > > > Is there a problem specifically with Citicards? If not, how do I change
> > > the
> > > date back to the last real download date? It appears that I won't be
> > > able
> > > to download any new activity until the dates listed occur. Of course, I
> > > won't care by then.
> > > > > Thank you...Brian
> > > > > >

#1 09-02-2005, 07:43 PM

A known problem with Citi's servers. Until they fix it, the best thing is to
disable online services with Citi, then reenable them. I know from
experience that this works.

--
Michael Gordon
MVP

"Jim MN" <jamesnn.removethis[at]hotmail.com> wrote in message
news:266B380F-C1F6-4D11-861B-1105CE3B185F[at]microsoft.com...
- quote -

> From: "Jim MN" <jim.nimlos[at]gmail.com> Newsgroups: microsoft.public.money
> Subject: Re: Citibank download not working
> Date: Fri, 02 Sep 2005 09:05:36 -0700
> I have just recently had the same problem with Citibank using M2004.
> The last successful automatic download was July 26th. The date listed
> in my "Last Downloaded" column is in 2111! It may just be a
> coincidence, but the fact that my problem is also with Citibank points
> to them as the problem, which really makes me thankful, because I was
> about to go thru the process of fixing a corrupted file.
> Anyone know where to call at Citibank to try to fix this?
> "Brian" wrote:
> > I am using Money 2003 Deluxe and have been downloading credit card
> > activity
> > from Citibank for months without any problems. Recently, however, the
> > downloads (using Internet Updates--> Update Now) are not pulling in new
> > Citibank activity. All other non-Citi accounts continue to work. I've
> > noticed that the date under the "Last Downloaded" column are way into the
> > future (4/25/2101 and 1/27/2089).
> > > Is there a problem specifically with Citicards? If not, how do I change
> > the
> > date back to the last real download date? It appears that I won't be
> > able
> > to download any new activity until the dates listed occur. Of course, I
> > won't care by then.
> > > Thank you...Brian
> > >

09-02-2005, 04:29 PM

From: "Jim MN" <jim.nimlos[at]gmail.comNewsgroups: microsoft.public.money
Subject: Re: Citibank download not working
Date: Fri, 02 Sep 2005 09:05:36 -0700

I have just recently had the same problem with Citibank using M2004.
The last successful automatic download was July 26th. The date listed
in my "Last Downloaded" column is in 2111! It may just be a
coincidence, but the fact that my problem is also with Citibank points
to them as the problem, which really makes me thankful, because I was
about to go thru the process of fixing a corrupted file.

Anyone know where to call at Citibank to try to fix this?

"Brian" wrote:

- quote -

> I am using Money 2003 Deluxe and have been downloading credit card activity
> from Citibank for months without any problems. Recently, however, the
> downloads (using Internet Updates--> Update Now) are not pulling in new
> Citibank activity. All other non-Citi accounts continue to work. I've
> noticed that the date under the "Last Downloaded" column are way into the
> future (4/25/2101 and 1/27/2089).
> Is there a problem specifically with Citicards? If not, how do I change the
> date back to the last real download date? It appears that I won't be able
> to download any new activity until the dates listed occur. Of course, I
> won't care by then.
> Thank you...Brian

#-1 09-02-2005, 01:45 AM

I am using Money 2003 Deluxe and have been downloading credit card activity
from Citibank for months without any problems. Recently, however, the
downloads (using Internet Updates--> Update Now) are not pulling in new
Citibank activity. All other non-Citi accounts continue to work. I've
noticed that the date under the "Last Downloaded" column are way into the
future (4/25/2101 and 1/27/2089).

Is there a problem specifically with Citicards? If not, how do I change the
date back to the last real download date? It appears that I won't be able
to download any new activity until the dates listed occur. Of course, I
won't care by then.

Thank you...Brian

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