In microsoft.public.money, William R Wood wrote:

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Good points. I had missed that aspect.

http://support.microsoft.com/default...en-us%3B307091
may be useful too. In any case, you have to be an administrator to
install Money.

Later versions work well with user accounts, but they also need
administrator privilege to install.

"HawaiiMarine" <HawaiiMarine[at]discussions.microsoft.com> wrote in message
news:EE58FD83-AAD1-4EE0-BD89-BFFA6BDDEB35[at]microsoft.com...
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I bet your problem relates to user permissions. I would strongly recommend
that you delete all the new user accounts and return to one administrator
account at least until you have everything working correctly. User accounts
are quite complex and can drive you nuts unless you really know what you are
doing. I had Money 2002 setup in 2 limited user accounts (the admin account
was still active as well) and it worked fine but it was a bear to get setup
correctly. I had to fiddle with it for several days to get everything
working. Money had to be installed from an Admin account. In my opinion
the problems with user accounts are not worth the gains unless you happen to
be a windows networking expert which I am not. So I recently deleted all of
our user accounts except one and now run the computer from one Admin account
and use the internet from a limited user account. When I need to install
software or make other changes I use the Admin account to change the user
account to an Admin acct temporarily then I change the user acct back to a
limited acct after I am done. I have had no further problems since I got
rid of separate user accts for each person. The only justification for
user accounts for home use is that it is safer to use the internet from a
limited account than an admin account and that is why I did save one user
account. Otherwise I would run the computer from a single Admin account.
People who really understand these issues and have the time to do the setup
work are able to use separate user accounts with no problems but I just
don't have the time to learn all the details.

Regards

Bill Wood

In microsoft.public.money, HawaiiMarine wrote:

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I would just try reinstalling without preparation. If that does not
work, uninstall, and then reinstall.

Only if that gives a problem, would you mess with the registry.

http://support.microsoft.com/default...b;en-us;895866
might have some useful info, but I would try the easy things first.

I just spoke with a friend who also uses money and know a little about
computers and he thinks it may be a registry problem, since the money file
was copied from another users "my documents" folder that no longer exists and
since money was originally installed as that user. He thinks I should make
backups of all my money files and money backup files on CD then completely
uninstall and reinstall the software to include removing any old registry
entries that may not automatically get removed in the process. Any guidance
on that? I thought I was making progress when I found this article on
hangups when starting money
(http://support.microsoft.com/default...b;en-us;316863) but the user
information in the registy already matched mine.

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Cal Learner-- MVP wrote:

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I meant to say "Say no if you do not want Money 2003 to be
UNinstalled at that point.

In microsoft.public.money, HawaiiMarine wrote:

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Copy your Money file and backups to different media, such as a USB
flash drive. This is to save you if your hard drive fails. You might
also then consider running the disk checking utility from your
operating system.

I would then reinstall Money from the CD.

You might also want to consider Money 2006. There is a downloadable
Money 2006 deluxe trial, if you are in the US. During install, Money
2006 would ask if it should uninstall your earlier version. Say no
if you do not want Money 2003 to be installed at that point.

When Money 2006 opens your existing file, it will convert its
format. While it makes a backup, you could also have it convert a
copy of your existing file. That would make it easier to have
potentially have both versions on your hard drive at the same time.

Cal,

I made it a little farther when trying to access the program using the
sample.mny, but the program still hung. When I clicked on sample.mny a
sample "My Money Homepage" comes up along with a popup asking me to upgrade
to deluxe. After closing the pop-up I'm left at the sample money homepage,
but everything is frozen. I noticed that several of the charts/graphs which
would normally be displayed at statup are stuck on "loading". I let PC sit
for 15 minutes in an attempt for them to load, but it seems to be stuck at
that point. I can't scroll up or down, access the top line tool bar, etc.
When I go to the task manager it indicates the status as running now instead
of not responding like before. What next?

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, HawaiiMarine wrote:

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Try opening Money by double-clicking Sample.mny, with Windows
Explorer, that is located in your install directory/folder. That is
to help determine whether the problem is with your installation, or
your file.

If that works, make an extra copy of your newest .mbf (Money Backup
File) file, and open Money by double-clicking that .mbf file. Rather
than restore to the default location, browse to a new name and
location. If that has a problem, try restoring an earlier backup
file. If you have only one backup file, you will want to review your
backup strategy.

If there is still a problem, let us know how you progressed.

I've been using Money 03 for a long time now with no problems on my XP
machine. I never used to have user accounts set up, but recently set one up
for myself, wife and all the kids. Since then money doesn't work. It hangs
at the splash screen. The old "administrator" account that everyone used to
use is gone now since each person has their own login. I tried to reinstall
and still have the same problem. Any ideas?