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  #6  
Old 08-23-2005, 11:34 PM
T. Bloomq
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Default Re: Money 6 Premium losing the data file

johnbusc[at]hotmail.com wrote:
- quote -

> Tom,
> It is normal for mnybbsvc task to be running. I don't think this is
> what's trashing your file. By the way, I too read the help about not
> wanting mnybbsvc to run continuously. I set all my updates to NEVER
> and cleared the checkmark on Update Quotes every XX minutes. I still
> have mnybbsvc running in the background. Doesn't cause the problems
> you have though.
> Are you still getting the Dr Watson error on shutdown? I think you
> need to find out why this is occurring. In addition, a reinstall of
> Money and possibly a file repair might be in order. Good Luck.
> Regards,
> JB

I first ran a quick fixup and it deleted my file. No there's an
impressive feature! I had just made a backup so I restored the backup
file and ran the standard fixup. It completed without issue. The log
only reported "Fixed records in online table." but it didn't delete the
file. The new file is about 2MB smaller so perhaps it did something
right. I'll be testing it now to see what happens.

Tom
  #5  
Old 08-23-2005, 06:30 PM
johnbusc@hotmail.com
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Posts: n/a
Default Re: Money 6 Premium losing the data file

Tom,

It is normal for mnybbsvc task to be running. I don't think this is
what's trashing your file. By the way, I too read the help about not
wanting mnybbsvc to run continuously. I set all my updates to NEVER
and cleared the checkmark on Update Quotes every XX minutes. I still
have mnybbsvc running in the background. Doesn't cause the problems
you have though.

Are you still getting the Dr Watson error on shutdown? I think you
need to find out why this is occurring. In addition, a reinstall of
Money and possibly a file repair might be in order. Good Luck.

Regards,
JB

  #4  
Old 08-23-2005, 05:29 PM
T. Bloomq
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Default Re: Money 6 Premium losing the data file

T. Bloomq wrote:
How do you disable it or get it to close without impinging
- quote -

> upon the open file.

When you enable automatic online updates, you may see a task labeled
mnybbsvc in the Windows Task Manager. The mnybbsvc task will
automatically update your accounts according to the schedule you've set,
even while Money is closed.
If you do not want mnybbsvc to run continuously, follow the instructions
above, and for each bank or brokerage, set the update frequency to Never.

Note

You can also use the Online updates button in the upper-right corner of
the Money window to update your accounts. Point to the button, click the
arrow, and then click Update Now.

  #3  
Old 08-23-2005, 05:23 PM
T. Bloomq
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Default Re: Money 6 Premium losing the data file

johnbusc[at]hotmail.com wrote:
- quote -

> Tom,
> Were you getting Dr Watson errors before installation of Money 2006?
> If not, this may be the source of your problem. Use Task Manager
> before shutting down to see if msmoney.exe is still running. If it is
> you may want to determine if it eventually terminates normally and how
> long it takes. This may give you an idea of when to shutdown after
> using Money.
> Regards,
> JB

It happened again last night. This was hours after closing Money. The
only thing thing running related to Money was mnybbsvc.exe which is the
background update utility. That must be keeping the file open and it is
trashing it. How do you disable it or get it to close without impinging
upon the open file. Which I might add should not be kept open unless an
active update is occurring.

Thanks, Tom
  #2  
Old 08-23-2005, 09:20 AM
johnbusc@hotmail.com
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Posts: n/a
Default Re: Money 6 Premium losing the data file

Tom,

Were you getting Dr Watson errors before installation of Money 2006?
If not, this may be the source of your problem. Use Task Manager
before shutting down to see if msmoney.exe is still running. If it is
you may want to determine if it eventually terminates normally and how
long it takes. This may give you an idea of when to shutdown after
using Money.

Regards,
JB

  #1  
Old 08-23-2005, 12:20 AM
T. Bloomq
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Posts: n/a
Default Re: Money 6 Premium losing the data file

johnbusc[at]hotmail.com wrote:
- quote -

> TB,
> You mention that the "application shut down normally".
> How large is your file? How long was the app open before you shut it
> down?
> There are plenty of users reporting situations where msmoney.exe is
> still running even when the user interface (UI) has closed. These
> reports started with Money 2005. My experience is that the larger the
> file the longer money needs to completely start up in the background
> even if the UI is active. If this startup process is not completed
> when you close the UI, money continues to run in the background. For
> M05, it took about a minute for this process to complete on my 30MB
> file. With a recent update to M06, its now taking six minutes for a
> 30MB file, two minutes for a 15MB file, and less than a minute for a
> 6MB file.
> When you shut your system down do you know if money was still running
> in the background? Do you recall whether you had to terminate any
> running processes for the shutdown to complete?
> I'm curious to see if this could be the source of your problem as I
> have yet to see a plausible explanation for the "still running" issue.
> If corrupted files is another symptom of it, I'd rather know sooner
> than later. Please post back and let us know. Thanks.
> Regards,
> JB


JB, Thanks for your reply. My Money file is just under 8MB. I do use
the online MSN connection meaning I log into my passport when starting
Money.

Something might be weird about my shutdown as DRWatson reports a problem
that is related to something still running while Shutdown is happening.
It never mentions what is running.

Thanks, Tom
 
Old 08-22-2005, 09:06 PM
johnbusc@hotmail.com
Guest
 
Posts: n/a
Default Re: Money 6 Premium losing the data file

TB,

You mention that the "application shut down normally".

How large is your file? How long was the app open before you shut it
down?

There are plenty of users reporting situations where msmoney.exe is
still running even when the user interface (UI) has closed. These
reports started with Money 2005. My experience is that the larger the
file the longer money needs to completely start up in the background
even if the UI is active. If this startup process is not completed
when you close the UI, money continues to run in the background. For
M05, it took about a minute for this process to complete on my 30MB
file. With a recent update to M06, its now taking six minutes for a
30MB file, two minutes for a 15MB file, and less than a minute for a
6MB file.

When you shut your system down do you know if money was still running
in the background? Do you recall whether you had to terminate any
running processes for the shutdown to complete?

I'm curious to see if this could be the source of your problem as I
have yet to see a plausible explanation for the "still running" issue.
If corrupted files is another symptom of it, I'd rather know sooner
than later. Please post back and let us know. Thanks.

Regards,
JB



T. Bloomq wrote:
- quote -

> Twice in the last two weeks Money has completely delted my primary file.
> The application shut down normally and made its backup. The next day
> after a system shutdown, reboot, Money complained that it couldn't find
> the data file. It wasn't there but there was a ~of92.tmp file that
> looked like the right file size. I restored from a backup version and
> recovered without any lost data. Has anyone else seen this? What should
> I check on to trouble shoot it?
> Tom


  #-1  
Old 08-22-2005, 07:50 PM
T. Bloomq
Guest
 
Posts: n/a
Default Money 6 Premium losing the data file

Twice in the last two weeks Money has completely delted my primary file.
The application shut down normally and made its backup. The next day
after a system shutdown, reboot, Money complained that it couldn't find
the data file. It wasn't there but there was a ~of92.tmp file that
looked like the right file size. I restored from a backup version and
recovered without any lost data. Has anyone else seen this? What should
I check on to trouble shoot it?

Tom
 

Tags
data, file, losing, money, premium
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