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  #10  
Old 08-25-2005, 12:20 PM
William R Wood
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Default Re: Money cannot complete an online call


"John Lamar" <john.lamar[at]gmail.com> wrote in message
news:1124955645.447213.103580[at]f14g2000cwb.googlegroups.com...

- quote -

> After not using Money for years I decided to install and old copy of
> 2002 just today. Now I'm having the same problem people here are
> describing. I can easily download the statements from the websites, but
> I'd like it to automagically update.
> Does anyone know if 2005 will still update? I don't think I want to use
> the 2005 version - the 2002 version I own is "Deluxe and Business" and
> was a gift when I worked for myself years ago.
> At least the stock quotes still update??


John,

Money 2005 will still update but I recommend that you use 2002. I use 2002
and like it far better than any of the newer versions all of which I have
tried. You can download 2006 and try it for 90 days. If you like, run 2006
and 2002 side-by-side for a month or so and I bet you will agree that 2002
is far better. MSFT has an upgrade policy that calls for disabling direct
downloads for 2005/6 after 2-3 years so even if you buy 2005/6 you will
loose automatic updates anyway in a couple of years. Since I refuse to
become trapped in an endless cycle of "forced" upgrades by MSFT, I am
sticking with 2002 for now and hoping to switch permanently to Moneydance
when that program matures. I realize that with 2002 we must use manual
downloads instead of automatic updates but I am more than willing to click a
few extra mouse clicks to manually download my data rather than pay MSFT for
new versions (with arbitrary changes and no new substantive improvements)
that try to manipulate me into a cycle of unnecessary upgrades.

Also take a look at the excellent FAQ about Money 2005:

http://umpmfaq.info/Money2005.htm



Regards

Bill Wood


  #9  
Old 08-25-2005, 07:40 AM
John Lamar
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Posts: n/a
Default Re: Money cannot complete an online call

After not using Money for years I decided to install and old copy of
2002 just today. Now I'm having the same problem people here are
describing. I can easily download the statements from the websites, but
I'd like it to automagically update.

Does anyone know if 2005 will still update? I don't think I want to use
the 2005 version - the 2002 version I own is "Deluxe and Business" and
was a gift when I worked for myself years ago.

At least the stock quotes still update??

guanaya[at]bryan.edu wrote:
- quote -

> I appreciate advice from anyone on this matter
> "William R Wood" wrote:
> > > "Henry" <Henry[at]discussions.microsoft.com> wrote in message

> > news:1FA7C856-6BFE-4CF9-A266-C79FA2468ECF[at]microsoft.com...
> > > William,
> > > > > Thanks for the clarification. Well, after serious debate, I ran out and
> > > bought Money 2006 and the issue related to this subject line is resolved.
> > > However, 2006 has its own set of issues. Ahh, another victim of corporate
> > > imperialism!
> > > Good luck with 2006. Let us know how you like it after you have some time

> > to see how it goes.
> > > Bill Wood

> >
  #8  
Old 08-24-2005, 12:42 PM
William R Wood
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Default Re: Money cannot complete an online call


"guanaya[at]bryan.edu" <guanaya[at]bryan.edu[at]discussions.microsoft.com> wrote in
message news:F0DC367D-65DA-425A-B0D8-123E848396F1[at]microsoft.com...
- quote -

> Hell Mr. Wood,
> Thanks for your advice in the Henry's situation. I have the same issue
> running Money 2002. I was wondering how you "manually download the
> statements"? I try to download a statement from "Discover Card", but it
> prompts me to go through MS Money.


I don't use Discover Card anymore but I believe they permit manual
downloads. At my banks they have an option to download to Quicken or Money
on thier webpage. Simply click Money to download your statement data. If
your credit card account is activated for online services in Money, the
downloaded data file will be recognized by Money and automatically be
imported. Just follow the instructions in the dialog box on screen. If
your account is not activated for online services you can still manually
import the downloaded info into money using the File/Import sequence in
Money. Just follow the instructions in the dialog boxes that appear in
Money.

I discovered another very odd thing yesterday. As noted in my prior post
all of a sudden my direct downloads from Citibank no longer worked starting
about 10 days ago. Last night while fiddling with Money I re-activated my
Citibank account and direct downloads now work again. If you have the same
problem try to reactivate. Go to Accounts&Bills/Online Services Manager.
Then click on Modify Services for Discover Card and follow the steps that
appear. After reactivating your direct downloads may work again. Wierd but
true for me.

Good luck

Bill Wood




- quote -

> Any advice would be appreciated
> Sincerely,
> Guellermo



  #7  
Old 08-23-2005, 09:09 PM
guanaya@bryan.edu
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Posts: n/a
Default Re: Money cannot complete an online call

I appreciate advice from anyone on this matter

"William R Wood" wrote:

- quote -

> "Henry" <Henry[at]discussions.microsoft.com> wrote in message
> news:1FA7C856-6BFE-4CF9-A266-C79FA2468ECF[at]microsoft.com...
> > William,
> > > Thanks for the clarification. Well, after serious debate, I ran out and

> > bought Money 2006 and the issue related to this subject line is resolved.
> > However, 2006 has its own set of issues. Ahh, another victim of corporate
> > imperialism!

> Good luck with 2006. Let us know how you like it after you have some time
> to see how it goes.
> Bill Wood

  #6  
Old 08-23-2005, 09:09 PM
guanaya@bryan.edu
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Posts: n/a
Default Re: Money cannot complete an online call

Hell Mr. Wood,

Thanks for your advice in the Henry's situation. I have the same issue
running Money 2002. I was wondering how you "manually download the
statements"? I try to download a statement from "Discover Card", but it
prompts me to go through MS Money.

Any advice would be appreciated

Sincerely,
Guellermo
"William R Wood" wrote:

- quote -

> "Henry" <Henry[at]discussions.microsoft.com> wrote in message
> news:1FA7C856-6BFE-4CF9-A266-C79FA2468ECF[at]microsoft.com...
> > William,
> > > Thanks for the clarification. Well, after serious debate, I ran out and

> > bought Money 2006 and the issue related to this subject line is resolved.
> > However, 2006 has its own set of issues. Ahh, another victim of corporate
> > imperialism!

> Good luck with 2006. Let us know how you like it after you have some time
> to see how it goes.
> Bill Wood

  #5  
Old 08-22-2005, 06:41 PM
William R Wood
Guest
 
Posts: n/a
Default Re: Money cannot complete an online call


"Henry" <Henry[at]discussions.microsoft.com> wrote in message
news:1FA7C856-6BFE-4CF9-A266-C79FA2468ECF[at]microsoft.com...
- quote -

> William,
> Thanks for the clarification. Well, after serious debate, I ran out and
> bought Money 2006 and the issue related to this subject line is resolved.
> However, 2006 has its own set of issues. Ahh, another victim of corporate
> imperialism!


Good luck with 2006. Let us know how you like it after you have some time
to see how it goes.

Bill Wood


  #4  
Old 08-22-2005, 03:51 PM
Henry
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Posts: n/a
Default Re: Money cannot complete an online call

William,

Thanks for the clarification. Well, after serious debate, I ran out and
bought Money 2006 and the issue related to this subject line is resolved.
However, 2006 has its own set of issues. Ahh, another victim of corporate
imperialism!

"William R Wood" wrote:

- quote -

> "Henry" <Henry[at]discussions.microsoft.com> wrote in message
> news:8D4B0E57-35DA-4AE2-A786-320004D518E2[at]microsoft.com...
> > Using Money 2002 on IE version 6 and XP SP2.
> > > when trying to setup a new account for online services, msg appears:

> > "Money
> > cannot complete a required online call at this time. Please check your
> > internet connections and try again". I've found a note that addresses
> > this
> > (321353) and the fixes are:
> > 1) repair Internet explorer (which I cannot do because IE does not appear
> > as
> > an installed program
> > 2) upgrade to latest IE (which I have)
> > > I even tried to re-download SP2 (to re-install) but the update center

> > won't
> > allow because I already have it installed. Help!

> You are stuck. MSFT has disabled direct download for Money 2002 and it
> happened just recently. I recently built a new computer and setup my online
> account downloads only about 4 weeks ago - everything worked perfectly.
> Then a few days ago I tried to add a new credit card account at the same
> bank and direct downloads will not work. I get the same error message as
> you reported. This problem has nothing to do with XP, SP2 or IE. Lovely
> MSFT has simply stuck it to us. I have been a Microsoft fan for many years
> but this is going too far. I will never buy another MSFT product unless I
> have absolutely no choice.
> By the way I tried to "upgrade to Money 2003, 2004 and 2005. All of those
> new versions are useless to me due to bugs and missing features that I use
> in Money 2002 every day. Plus the newer versions are full of useless bloat
> and the interface is changed for no good reason. The interface changes
> defeat my years of practice on earlier versions which I can use very
> efficiently.
> For now I am manually downloading my bank and credit card transactions but I
> am hoping to switch to Moneydance as soon as it has matured.
> Regards
> Bill Wood

  #3  
Old 08-22-2005, 12:32 PM
William R Wood
Guest
 
Posts: n/a
Default Re: Money cannot complete an online call


"Henry" <Henry[at]discussions.microsoft.com> wrote in message
news:8D4B0E57-35DA-4AE2-A786-320004D518E2[at]microsoft.com...
- quote -

> Using Money 2002 on IE version 6 and XP SP2.
> when trying to setup a new account for online services, msg appears:
> "Money
> cannot complete a required online call at this time. Please check your
> internet connections and try again". I've found a note that addresses
> this
> (321353) and the fixes are:
> 1) repair Internet explorer (which I cannot do because IE does not appear
> as
> an installed program
> 2) upgrade to latest IE (which I have)
> I even tried to re-download SP2 (to re-install) but the update center
> won't
> allow because I already have it installed. Help!


You are stuck. MSFT has disabled direct download for Money 2002 and it
happened just recently. I recently built a new computer and setup my online
account downloads only about 4 weeks ago - everything worked perfectly.
Then a few days ago I tried to add a new credit card account at the same
bank and direct downloads will not work. I get the same error message as
you reported. This problem has nothing to do with XP, SP2 or IE. Lovely
MSFT has simply stuck it to us. I have been a Microsoft fan for many years
but this is going too far. I will never buy another MSFT product unless I
have absolutely no choice.

By the way I tried to "upgrade to Money 2003, 2004 and 2005. All of those
new versions are useless to me due to bugs and missing features that I use
in Money 2002 every day. Plus the newer versions are full of useless bloat
and the interface is changed for no good reason. The interface changes
defeat my years of practice on earlier versions which I can use very
efficiently.

For now I am manually downloading my bank and credit card transactions but I
am hoping to switch to Moneydance as soon as it has matured.

Regards

Bill Wood


  #2  
Old 08-18-2005, 05:14 AM
Snuf
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Posts: n/a
Default Re: Money cannot complete an online call

I do not believe there is a compat issue w/ SP2. I think it would be a
mistake to trade in the added fixes and security of SP2.
It's more likely that the online services for Money02 are not getting
updated. Older versions of Money are being obsoleted.
You may need to upgrade to a more recent version, to set up additional
banking accounts.

"mike" <mike[at]discussions.microsoft.com> wrote in message
news:3C310ED0-7C31-4D96-AE53-0F50DABE4EE5[at]microsoft.com...
- quote -

> I have the exact same setup as you, and started having the same problem
> last
> week. I'll have to go back and see if it started when SP2 was installed.
> Curiously, I downloaded the eval version of Money 2006, and I'm not having
> any problems with it connecting to my banks.
> "Henry" wrote:
> > Using Money 2002 on IE version 6 and XP SP2.
> > > when trying to setup a new account for online services, msg appears:

> > "Money
> > cannot complete a required online call at this time. Please check your
> > internet connections and try again". I've found a note that addresses
> > this
> > (321353) and the fixes are:
> > 1) repair Internet explorer (which I cannot do because IE does not appear
> > as
> > an installed program
> > 2) upgrade to latest IE (which I have)
> > > I even tried to re-download SP2 (to re-install) but the update center

> > won't
> > allow because I already have it installed. Help!



  #1  
Old 08-17-2005, 05:05 PM
mike
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Posts: n/a
Default RE: Money cannot complete an online call

I have the exact same setup as you, and started having the same problem last
week. I'll have to go back and see if it started when SP2 was installed.

Curiously, I downloaded the eval version of Money 2006, and I'm not having
any problems with it connecting to my banks.

"Henry" wrote:

- quote -

> Using Money 2002 on IE version 6 and XP SP2.
> when trying to setup a new account for online services, msg appears: "Money
> cannot complete a required online call at this time. Please check your
> internet connections and try again". I've found a note that addresses this
> (321353) and the fixes are:
> 1) repair Internet explorer (which I cannot do because IE does not appear as
> an installed program
> 2) upgrade to latest IE (which I have)
> I even tried to re-download SP2 (to re-install) but the update center won't
> allow because I already have it installed. Help!

 
Old 08-16-2005, 01:08 AM
Barb
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Posts: n/a
Default RE: Money cannot complete an online call

Henry,
In my experience, get rid of SP2. I learned that when I installed SP2 I
had printer problems and I can't remember the others; it was awhile ago. I
uninstalled and now the only problem I have is that I can't get windows media
to work. My office also said that SP2 has some issues. Obviously this is
just my experience, but I would try uninstalling SP2, of course first making
a backup of everything. I hope this helps or someone has a better resolution.

-Barb

"Henry" wrote:

- quote -

> Using Money 2002 on IE version 6 and XP SP2.
> when trying to setup a new account for online services, msg appears: "Money
> cannot complete a required online call at this time. Please check your
> internet connections and try again". I've found a note that addresses this
> (321353) and the fixes are:
> 1) repair Internet explorer (which I cannot do because IE does not appear as
> an installed program
> 2) upgrade to latest IE (which I have)
> I even tried to re-download SP2 (to re-install) but the update center won't
> allow because I already have it installed. Help!

  #-1  
Old 08-15-2005, 03:19 AM
Henry
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Posts: n/a
Default Money cannot complete an online call

Using Money 2002 on IE version 6 and XP SP2.

when trying to setup a new account for online services, msg appears: "Money
cannot complete a required online call at this time. Please check your
internet connections and try again". I've found a note that addresses this
(321353) and the fixes are:
1) repair Internet explorer (which I cannot do because IE does not appear as
an installed program
2) upgrade to latest IE (which I have)

I even tried to re-download SP2 (to re-install) but the update center won't
allow because I already have it installed. Help!
 

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call, complete, money, online
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