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  #4  
Old 08-05-2005, 12:32 PM
Amanda
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Default RE: Can't sign in to open a money file -- a possible answer

That helps a lot. I'll just try to curb my addiction to Money and hope they
post a patch soon. Thanks Bill.
  #3  
Old 08-05-2005, 03:08 AM
bill
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Default Can't sign in to open a money file -- a possible answer

I did some searching and found that a similar occurance happened
around this time of the year in 2004. The following is from a
response supposedly from microsoft

....one of our servers was updated and inadvertently pointed to the
wrong location to verify authentication. The authentication process
worked perfectly - we caused the problem by looking in the wrong
server location. This mistake only affected Money services. (If you
think of your login information as a key, and our servers as a lock,
then we changed the lock on the safe, and the old key wouldn't work
anymore. There is no way for the user [or anybody else] to create
working login information. The good news is that nobody could open the
local file because of this mistake at any time; your information is
still protected.)

It is likely that they did it again. Last year, after they realized
what had happend, they created a "fix" for the problem and made it
available to users.

So, I guess, I am going to wait and see. Maybe MS will download a fix
as a windows update. Anyway, that's all I know for now.

Bill


- quote -

> > Bill, I'm having the same problem on mine. It worked fine yesterday. Today,
> > I selected "update now" for my bank info, and then got a strange message
> > about my bank balance not matching due to a glitch in Money. I closed the
> > program, and when I tried to get in, I received the same message you did.
> > I've shut down and re-started, and I still get the same message. I don't
> > know of any patches . . have you found any? Thanks.
> > Glad I am not alone : - ) So far I have uninstalled and reinstalled.

> I have changed my passport ID and password. Neither did any good. I
> did try this, however. I clicked on "work offline." When I did that I
> got a message that said my "sign in information could not be
> verified." and that I should go on line and reenter my sign in
> information. I know that my sign in info works fine are getting into
> MSN passport sites. So, there must be something in the software.
> Either it is not connecting to MSN, or it is in someway screwed up.
> So, that's a little more than I knew before.
> > "bill" wrote:
> > > > HI
> > > > > Anyone know about this? I open money the (2005) program. I get the
> > > sign in page. I put in my passport number -- which is correct. The
> > > little light up progress balls work for a few seconds. Then I get the
> > > "the program has encountered a problem -- send to microsoft" etc. The
> > > program shuts down, restarts, then does the same thing again when I
> > > try to access the program.
> > > > > Any thoughts?
> > > > > Thanks, Bill

> >

  #2  
Old 08-05-2005, 02:19 AM
bill
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Posts: n/a
Default Re: Can't sign in to open a money file???

On Thu, 4 Aug 2005 18:54:01 -0700, Amanda
<Amanda[at]discussions.microsoft.com> wrote:

- quote -

> Bill, I'm having the same problem on mine. It worked fine yesterday. Today,
> I selected "update now" for my bank info, and then got a strange message
> about my bank balance not matching due to a glitch in Money. I closed the
> program, and when I tried to get in, I received the same message you did.
> I've shut down and re-started, and I still get the same message. I don't
> know of any patches . . have you found any? Thanks.


Glad I am not alone : - ) So far I have uninstalled and reinstalled.
I have changed my passport ID and password. Neither did any good. I
did try this, however. I clicked on "work offline." When I did that I
got a message that said my "sign in information could not be
verified." and that I should go on line and reenter my sign in
information. I know that my sign in info works fine are getting into
MSN passport sites. So, there must be something in the software.
Either it is not connecting to MSN, or it is in someway screwed up.
So, that's a little more than I knew before.

- quote -

> "bill" wrote:
> > HI
> > > Anyone know about this? I open money the (2005) program. I get the

> > sign in page. I put in my passport number -- which is correct. The
> > little light up progress balls work for a few seconds. Then I get the
> > "the program has encountered a problem -- send to microsoft" etc. The
> > program shuts down, restarts, then does the same thing again when I
> > try to access the program.
> > > Any thoughts?
> > > Thanks, Bill

>

  #1  
Old 08-05-2005, 01:54 AM
Amanda
Guest
 
Posts: n/a
Default RE: Can't sign in to open a money file???

Bill, I'm having the same problem on mine. It worked fine yesterday. Today,
I selected "update now" for my bank info, and then got a strange message
about my bank balance not matching due to a glitch in Money. I closed the
program, and when I tried to get in, I received the same message you did.
I've shut down and re-started, and I still get the same message. I don't
know of any patches . . have you found any? Thanks.

"bill" wrote:

- quote -

> HI
> Anyone know about this? I open money the (2005) program. I get the
> sign in page. I put in my passport number -- which is correct. The
> little light up progress balls work for a few seconds. Then I get the
> "the program has encountered a problem -- send to microsoft" etc. The
> program shuts down, restarts, then does the same thing again when I
> try to access the program.
> Any thoughts?
> Thanks, Bill

 
Old 08-04-2005, 09:51 PM
Smif
Guest
 
Posts: n/a
Default Re: Can't sign in to open a money file???

Ran into similar problem when reinstalling. Not sure same problem
but.....did you perform recent install or reinstall?
If so, try opening "sample.mny" then, if prompted by Money, let it go get
any updates it says it needs. Failing the prompt, go to their site and seek
any updates.

Hope this helps.

"bill" <billk_york[at]yahoo.com> wrote in message
news:gho4f15akdokio9tmpoi3ob1l5ng12iq53[at]4ax.com...
- quote -

> HI
> Anyone know about this? I open money the (2005) program. I get the
> sign in page. I put in my passport number -- which is correct. The
> little light up progress balls work for a few seconds. Then I get the
> "the program has encountered a problem -- send to microsoft" etc. The
> program shuts down, restarts, then does the same thing again when I
> try to access the program.
> Any thoughts?
> Thanks, Bill



  #-1  
Old 08-04-2005, 06:49 PM
bill
Guest
 
Posts: n/a
Default Can't sign in to open a money file???

HI

Anyone know about this? I open money the (2005) program. I get the
sign in page. I put in my passport number -- which is correct. The
little light up progress balls work for a few seconds. Then I get the
"the program has encountered a problem -- send to microsoft" etc. The
program shuts down, restarts, then does the same thing again when I
try to access the program.

Any thoughts?

Thanks, Bill
 

Tags
file, money, open, sign
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