I might have narrowed down the problem. It might have to do with sharing.

I just created a separate money file for my girlfriend, then i went into
settings to enable sharing from her account and put my address to share
with. I did it about 10 times because it kept giving me an error that it
couldn't be completed, even after I got the message that this account was
currently being used with another account, by continuing it will be
disabled. I said ok, b/c i didn't need to see mine on the web. But it didn't
work.

That is when the problems started occuring. When i created a new money file
to try to restore from backup, it pulled my money data from MSN and it had
all of her accounts shown, and mine. I went back into my old money file and
tried to disable msn sync, but the box is greyed out that says remove
information from msn, it wouldn't let me remove it. Said I needed to be
signed into make changes.

So this issue with money not recognizing that I'm signed in is messing up
everything. obviously i'm signed in if I can open the money file.

I've disabled MSN sync and sharing from my girlfriend money file where this
all started, but that didn't work.

"Rico Singleton" <mastermind2[at]columbus.rr.com> wrote in message
news:egR4vMslFHA.4000[at]TK2MSFTNGP12.phx.gbl...
- quote -

Yes it's in the "To Review" column, however when I go to messages screen it
says, an error as occured.

The version is 14.0.125.1105

And also when i go to customize updates i see a read explanation that says
"You are working offline. You can customize your scheduled updates, but to
receive scheduled updates, you must be online and signed in to a .NET
passport".

But I am signed in....


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:v5lse1hc8hk61baeud721uk02ktofsqi16[at]4ax.com...
- quote -

In microsoft.public.money, Rico Singleton wrote:

- quote -

Are you referring to "update in progress" in the "To Review" column
on your Account List?

- quote -

Is your version from Help-> About 14.0.*.1105? If not, there will be
some further things to try.


- quote -

Help,

Everything was working fine, then all of a sudden none of my online services
were working. it gets stuck in the "update in progress' status, and always
says there is an error.

I've tried reinstalling, money, i've tried restoring from backup, i've also
tried disabling online services and reenabling them.

The consistent message that I keep getting is

"To set up your accounts, you must be online. Please close Money, and then
sign in to your file. When you sign in, make sure the Work offline box is
cleared. "

However, I'm not offline, the box isn't checked, and I sign in with my
passport. It only started occuring with this money file, another money file
works fine.