Removing one account from an online service

#4 07-23-2005, 06:41 PM

Hi Jody,
You might want to talk to someone at Amex -- as I remember it, all the user
can do is to "hide" it.

--
Michael Gordon
MVP

"Jody Miller" <jodyemberly[at]hotmail.com> wrote in message
news:JYuEe.3600$U%6.988[at]fe05.lga...
- quote -

> My AMEX account is removed from the website and has been closed for over 1
> year yet I still get the message.
> "Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
> news:%23%231UjpxjFHA.1048[at]tk2msftngp13.phx.gbl...
> > You can remove the account from the bank's website -- (I've done this
> > with Amex and Citibank).
> > > --
> > Michael Gordon
> > MVP
> > > > <johnbusc[at]hotmail.com> wrote in message
> > news:1122070618.183679.143420[at]g43g2000cwa.googlegroups.com...
> > > Tiffany,
> > > > > When an account is closed at a bank, it can often stays in their system
> > > for several months. There are a variety of reasons for this, but, the
> > > easiest solution I have found is to leave the account open within
> > > Money. If you had the account selected as a Favorite Account, deselect
> > > that. Eventually, when the bank removes the account from their system,
> > > you will get an error that Money cannot update that account online. At
> > > that point, you can close it within Money.
> > > > > Remember, its not Money "requesting info" on your closed account. Its
> > > your bank trying to send you account data even though you closed the
> > > account. Leave it open until they stop sending data. Hope this helps.
> > > > > > > Regards,
> > > JB
> > > > > > > Tiffany wrote:
> > > > [MS Money 2005]
> > > > > > > I have multiple accounts with the same bank and I recently closed one
> > > > of the
> > > > accounts. Now whenever I do an online update I get an error saying
> > > > that the
> > > > account might be closed (duh, good guess since I checked the Account
> > > > Closed
> > > > box).
> > > > > > > You would think if the Account Closed box was checked that the online
> > > > banking would stop requesting info but it doesn't. The only
> > > > instructions
> > > > that I can find tell me how to stop Online Services for that entire
> > > > Financial Institution but I only want to stop one account with that
> > > > institution.
> > > > > > > Any suggestions?
> > > > > > > Tiffany
> > > >

#3 07-23-2005, 04:53 PM

My AMEX account is removed from the website and has been closed for over 1
year yet I still get the message.

"Michael Gordon, MVP" <gordonm[at]denison.edu> wrote in message
news:%23%231UjpxjFHA.1048[at]tk2msftngp13.phx.gbl...
- quote -

> You can remove the account from the bank's website -- (I've done this with
> Amex and Citibank).
> --
> Michael Gordon
> MVP
> <johnbusc[at]hotmail.com> wrote in message
> news:1122070618.183679.143420[at]g43g2000cwa.googlegroups.com...
> > Tiffany,
> > > When an account is closed at a bank, it can often stays in their system
> > for several months. There are a variety of reasons for this, but, the
> > easiest solution I have found is to leave the account open within
> > Money. If you had the account selected as a Favorite Account, deselect
> > that. Eventually, when the bank removes the account from their system,
> > you will get an error that Money cannot update that account online. At
> > that point, you can close it within Money.
> > > Remember, its not Money "requesting info" on your closed account. Its
> > your bank trying to send you account data even though you closed the
> > account. Leave it open until they stop sending data. Hope this helps.
> > > > Regards,
> > JB
> > > > Tiffany wrote:
> > > [MS Money 2005]
> > > > > I have multiple accounts with the same bank and I recently closed one of
> > > the
> > > accounts. Now whenever I do an online update I get an error saying that
> > > the
> > > account might be closed (duh, good guess since I checked the Account
> > > Closed
> > > box).
> > > > > You would think if the Account Closed box was checked that the online
> > > banking would stop requesting info but it doesn't. The only
> > > instructions
> > > that I can find tell me how to stop Online Services for that entire
> > > Financial Institution but I only want to stop one account with that
> > > institution.
> > > > > Any suggestions?
> > > > > Tiffany
>

#2 07-23-2005, 12:06 AM

You can remove the account from the bank's website -- (I've done this with
Amex and Citibank).

--
Michael Gordon
MVP

<johnbusc[at]hotmail.com> wrote in message
news:1122070618.183679.143420[at]g43g2000cwa.googlegroups.com...
- quote -

> Tiffany,
> When an account is closed at a bank, it can often stays in their system
> for several months. There are a variety of reasons for this, but, the
> easiest solution I have found is to leave the account open within
> Money. If you had the account selected as a Favorite Account, deselect
> that. Eventually, when the bank removes the account from their system,
> you will get an error that Money cannot update that account online. At
> that point, you can close it within Money.
> Remember, its not Money "requesting info" on your closed account. Its
> your bank trying to send you account data even though you closed the
> account. Leave it open until they stop sending data. Hope this helps.
> Regards,
> JB
> Tiffany wrote:
> > [MS Money 2005]
> > > I have multiple accounts with the same bank and I recently closed one of
> > the
> > accounts. Now whenever I do an online update I get an error saying that
> > the
> > account might be closed (duh, good guess since I checked the Account
> > Closed
> > box).
> > > You would think if the Account Closed box was checked that the online
> > banking would stop requesting info but it doesn't. The only instructions
> > that I can find tell me how to stop Online Services for that entire
> > Financial Institution but I only want to stop one account with that
> > institution.
> > > Any suggestions?
> > > Tiffany

#1 07-22-2005, 10:16 PM

Tiffany,

When an account is closed at a bank, it can often stays in their system
for several months. There are a variety of reasons for this, but, the
easiest solution I have found is to leave the account open within
Money. If you had the account selected as a Favorite Account, deselect
that. Eventually, when the bank removes the account from their system,
you will get an error that Money cannot update that account online. At
that point, you can close it within Money.

Remember, its not Money "requesting info" on your closed account. Its
your bank trying to send you account data even though you closed the
account. Leave it open until they stop sending data. Hope this helps.

Regards,
JB

Tiffany wrote:
- quote -

> [MS Money 2005]
> I have multiple accounts with the same bank and I recently closed one of the
> accounts. Now whenever I do an online update I get an error saying that the
> account might be closed (duh, good guess since I checked the Account Closed
> box).
> You would think if the Account Closed box was checked that the online
> banking would stop requesting info but it doesn't. The only instructions
> that I can find tell me how to stop Online Services for that entire
> Financial Institution but I only want to stop one account with that
> institution.
> Any suggestions?
> Tiffany

07-22-2005, 04:38 PM

I have been asking the same question for a year now. I have multiple cards
with American Express and 1 is now closed. Every response I have received
involved deleting an account which is not an option. Why would I have to
delete an account just to disable online services??

"Tiffany" <stuff_at_bradc.net> wrote in message
news:us2K$tljFHA.1048[at]tk2msftngp13.phx.gbl...
- quote -

> [MS Money 2005]
> I have multiple accounts with the same bank and I recently closed one of
> the accounts. Now whenever I do an online update I get an error saying
> that the account might be closed (duh, good guess since I checked the
> Account Closed box).
> You would think if the Account Closed box was checked that the online
> banking would stop requesting info but it doesn't. The only instructions
> that I can find tell me how to stop Online Services for that entire
> Financial Institution but I only want to stop one account with that
> institution.
> Any suggestions?
> Tiffany

#-1 07-22-2005, 01:20 AM

[MS Money 2005]

I have multiple accounts with the same bank and I recently closed one of the
accounts. Now whenever I do an online update I get an error saying that the
account might be closed (duh, good guess since I checked the Account Closed
box).

You would think if the Account Closed box was checked that the online
banking would stop requesting info but it doesn't. The only instructions
that I can find tell me how to stop Online Services for that entire
Financial Institution but I only want to stop one account with that
institution.

Any suggestions?

Tiffany

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