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  #12  
Old 07-22-2005, 03:00 PM
Jake
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Ah, there they are. Thanks.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Jake wrote:
> > > Having some troulble logging these calls. I run provlogs.reg, then open

> > money and update, but then I can't locate the log files. Apparently they are
> > supposed to be in the same directory as the money executable.

> Same directory as the .mny file -- not the executable. Look for
> *r?.txt

  #11  
Old 07-21-2005, 10:36 PM
Mark
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

You need to run provlogs while Money is running.

-Mark
"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:bd80e1168gkbh76vcola40l7cpfvibbjlk[at]4ax.com...
- quote -

> In microsoft.public.money, Jake wrote:
> > > Having some troulble logging these calls. I run provlogs.reg, then open

> > money and update, but then I can't locate the log files. Apparently they

are
> > supposed to be in the same directory as the money executable.

> Same directory as the .mny file -- not the executable. Look for
> *r?.txt



  #10  
Old 07-21-2005, 10:29 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

In microsoft.public.money, Jake wrote:

- quote -

> Having some troulble logging these calls. I run provlogs.reg, then open
> money and update, but then I can't locate the log files. Apparently they are
> supposed to be in the same directory as the money executable.


Same directory as the .mny file -- not the executable. Look for
*r?.txt


  #9  
Old 07-21-2005, 10:23 PM
Jake
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Richard,

Having some troulble logging these calls. I run provlogs.reg, then open
money and update, but then I can't locate the log files. Apparently they are
supposed to be in the same directory as the money executable. Here is the
exact procedure:

Browse CD, double click provlogs.reg, run money, update, look for log files
in C:\Program Files\Microsoft Money 2006\MNYCoreFiles\. Nothing there. Any
ideas?

"Richard Bollar" wrote:

- quote -

> Here's the advice I received from Microsoft, which will help diagnose the
> source of the problem:
> Run the ProvLogs.reg key from the PSS folder on the Money CD, open Money and
> capture the logs of the call.
> The first set of logs will include an ACCTINFORQ and the server returns
> ACCTINFORS. What he needs to look for is for his checking account, does he
> see a <BPACCTINFO> aggregate? Have him copy that and send to you, xxxing out
> the account number.
> Definitely make sure you xxx the account number and feel free to e-mail to
> me.
> --
> "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> news:BDE2FA1E-4477-43EC-B119-21F7F463D70C[at]microsoft.com...
> > I suppose I could try to find an old trial version of 2005. Or I could
> > just
> > suck it up and wait for Wachovia to get in gear. Thanks for your help.
> > > "Richard Bollar" wrote:
> > > > Interesting. It would be interesting to see if it would work on Money 03
> > > through 05, like the MS and Wachovia sites indicate it should. It's a
> > > shame
> > > there's not an easy way to accomplish that.
> > > > > I'll check one more thing and get back to you.
> > > > > --
> > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > news:2F241D23-BC10-49AF-8E7A-BE61B45D878A[at]microsoft.com...
> > > > Correct.
> > > > > > > "Richard Bollar" wrote:
> > > > > > > > So, just to confirm: ePay is not a choice?
> > > > > > > > > --
> > > > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > > news:93B1583B-3849-4ED5-B6A1-E4C0C86A0771[at]microsoft.com...
> > > > > > Richard, thanks for the reply. I understand the difference - which
> > > > > > also
> > > > > > happens to be the reason why this is so frustrating. I don't want
> > > > > > to
> > > > > > have
> > > > > > to
> > > > > > log into my bank's web-based billpay system. Both Wachovia and
> > > > > > Microsoft
> > > > > > claim that the bank supports billpay through Money, but they also
> > > > > > say
> > > > > > that
> > > > > > it
> > > > > > should automatically work, and it doesn't. Again, I bet this is
> > > > > > just
> > > > > > an
> > > > > > issue of not updating records to show that Wachovia (although it
> > > > > > supports
> > > > > > this in 2005 and previous) does not support billpay through Money in
> > > > > > version
> > > > > > 2006.
> > > > > > > > > > > "Richard Bollar" wrote:
> > > > > > > > > > > > Bill Pay is somewhat different than paying bills through your bank.
> > > > > > > I
> > > > > > > suggest you go to your check register and look at the "Number:"
> > > > > > > dropdown
> > > > > > > box. If ePay is one of your options, your bank's bill pay service
> > > > > > > is
> > > > > > > enabled through Money.
> > > > > > > > > > > > > --
> > > > > > > > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > > > > news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > > > > > > > First time MS Money user here, just installed 2006 about a week
> > > > > > > > ago.
> > > > > > > > Everything has gone smoothly until attempting to use Bill Pay. I
> > > > > > > > bank
> > > > > > > > with
> > > > > > > > Wachovia, who gives me free Bill Pay service. However, after
> > > > > > > > adding
> > > > > > > > my
> > > > > > > > checking account the "Pay Online" button is grayed-out on the
> > > > > > > > Bills
> > > > > > > > tab.
> > > > > > > > I
> > > > > > > > can log into BillPay via Wachovia's website.
> > > > > > > > > > > > > > > How do I change the default BillPay provider from MSN BillPay
> > > > > > > > Service
> > > > > > > > to
> > > > > > > > my
> > > > > > > > free Wachovia BillPay Service? I called Wachovia, but they don't
> > > > > > > > yet
> > > > > > > > do
> > > > > > > > tech
> > > > > > > > support for Money 2006 (just 2005 and older). I tried going into
> > > > > > > > Manage
> > > > > > > > Online Services, but it seems to be a dead end. Anybody know how
> > > > > > > > to
> > > > > > > > get
> > > > > > > > this
> > > > > > > > to work?
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
  #8  
Old 07-19-2005, 07:27 PM
Jake
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Richard,

Thanks. I will look into that when I get home from work this evening and
send it your way.

"Richard Bollar" wrote:

- quote -

> Here's the advice I received from Microsoft, which will help diagnose the
> source of the problem:
> Run the ProvLogs.reg key from the PSS folder on the Money CD, open Money and
> capture the logs of the call.
> The first set of logs will include an ACCTINFORQ and the server returns
> ACCTINFORS. What he needs to look for is for his checking account, does he
> see a <BPACCTINFO> aggregate? Have him copy that and send to you, xxxing out
> the account number.
> Definitely make sure you xxx the account number and feel free to e-mail to
> me.
> --
> "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> news:BDE2FA1E-4477-43EC-B119-21F7F463D70C[at]microsoft.com...
> > I suppose I could try to find an old trial version of 2005. Or I could
> > just
> > suck it up and wait for Wachovia to get in gear. Thanks for your help.
> > > "Richard Bollar" wrote:
> > > > Interesting. It would be interesting to see if it would work on Money 03
> > > through 05, like the MS and Wachovia sites indicate it should. It's a
> > > shame
> > > there's not an easy way to accomplish that.
> > > > > I'll check one more thing and get back to you.
> > > > > --
> > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > news:2F241D23-BC10-49AF-8E7A-BE61B45D878A[at]microsoft.com...
> > > > Correct.
> > > > > > > "Richard Bollar" wrote:
> > > > > > > > So, just to confirm: ePay is not a choice?
> > > > > > > > > --
> > > > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > > news:93B1583B-3849-4ED5-B6A1-E4C0C86A0771[at]microsoft.com...
> > > > > > Richard, thanks for the reply. I understand the difference - which
> > > > > > also
> > > > > > happens to be the reason why this is so frustrating. I don't want
> > > > > > to
> > > > > > have
> > > > > > to
> > > > > > log into my bank's web-based billpay system. Both Wachovia and
> > > > > > Microsoft
> > > > > > claim that the bank supports billpay through Money, but they also
> > > > > > say
> > > > > > that
> > > > > > it
> > > > > > should automatically work, and it doesn't. Again, I bet this is
> > > > > > just
> > > > > > an
> > > > > > issue of not updating records to show that Wachovia (although it
> > > > > > supports
> > > > > > this in 2005 and previous) does not support billpay through Money in
> > > > > > version
> > > > > > 2006.
> > > > > > > > > > > "Richard Bollar" wrote:
> > > > > > > > > > > > Bill Pay is somewhat different than paying bills through your bank.
> > > > > > > I
> > > > > > > suggest you go to your check register and look at the "Number:"
> > > > > > > dropdown
> > > > > > > box. If ePay is one of your options, your bank's bill pay service
> > > > > > > is
> > > > > > > enabled through Money.
> > > > > > > > > > > > > --
> > > > > > > > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > > > > news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > > > > > > > First time MS Money user here, just installed 2006 about a week
> > > > > > > > ago.
> > > > > > > > Everything has gone smoothly until attempting to use Bill Pay. I
> > > > > > > > bank
> > > > > > > > with
> > > > > > > > Wachovia, who gives me free Bill Pay service. However, after
> > > > > > > > adding
> > > > > > > > my
> > > > > > > > checking account the "Pay Online" button is grayed-out on the
> > > > > > > > Bills
> > > > > > > > tab.
> > > > > > > > I
> > > > > > > > can log into BillPay via Wachovia's website.
> > > > > > > > > > > > > > > How do I change the default BillPay provider from MSN BillPay
> > > > > > > > Service
> > > > > > > > to
> > > > > > > > my
> > > > > > > > free Wachovia BillPay Service? I called Wachovia, but they don't
> > > > > > > > yet
> > > > > > > > do
> > > > > > > > tech
> > > > > > > > support for Money 2006 (just 2005 and older). I tried going into
> > > > > > > > Manage
> > > > > > > > Online Services, but it seems to be a dead end. Anybody know how
> > > > > > > > to
> > > > > > > > get
> > > > > > > > this
> > > > > > > > to work?
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
  #7  
Old 07-19-2005, 07:10 PM
Richard Bollar
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Here's the advice I received from Microsoft, which will help diagnose the
source of the problem:

Run the ProvLogs.reg key from the PSS folder on the Money CD, open Money and
capture the logs of the call.



The first set of logs will include an ACCTINFORQ and the server returns
ACCTINFORS. What he needs to look for is for his checking account, does he
see a <BPACCTINFO> aggregate? Have him copy that and send to you, xxxing out
the account number.

Definitely make sure you xxx the account number and feel free to e-mail to
me.

--

"Jake" <Jake[at]discussions.microsoft.com> wrote in message
news:BDE2FA1E-4477-43EC-B119-21F7F463D70C[at]microsoft.com...
- quote -

> I suppose I could try to find an old trial version of 2005. Or I could
> just
> suck it up and wait for Wachovia to get in gear. Thanks for your help.
> "Richard Bollar" wrote:
> > Interesting. It would be interesting to see if it would work on Money 03
> > through 05, like the MS and Wachovia sites indicate it should. It's a
> > shame
> > there's not an easy way to accomplish that.
> > > I'll check one more thing and get back to you.
> > > --
> > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message

> > news:2F241D23-BC10-49AF-8E7A-BE61B45D878A[at]microsoft.com...
> > > Correct.
> > > > > "Richard Bollar" wrote:
> > > > > > So, just to confirm: ePay is not a choice?
> > > > > > > --
> > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > news:93B1583B-3849-4ED5-B6A1-E4C0C86A0771[at]microsoft.com...
> > > > > Richard, thanks for the reply. I understand the difference - which
> > > > > also
> > > > > happens to be the reason why this is so frustrating. I don't want
> > > > > to
> > > > > have
> > > > > to
> > > > > log into my bank's web-based billpay system. Both Wachovia and
> > > > > Microsoft
> > > > > claim that the bank supports billpay through Money, but they also
> > > > > say
> > > > > that
> > > > > it
> > > > > should automatically work, and it doesn't. Again, I bet this is
> > > > > just
> > > > > an
> > > > > issue of not updating records to show that Wachovia (although it
> > > > > supports
> > > > > this in 2005 and previous) does not support billpay through Money in
> > > > > version
> > > > > 2006.
> > > > > > > > > "Richard Bollar" wrote:
> > > > > > > > > > Bill Pay is somewhat different than paying bills through your bank.
> > > > > > I
> > > > > > suggest you go to your check register and look at the "Number:"
> > > > > > dropdown
> > > > > > box. If ePay is one of your options, your bank's bill pay service
> > > > > > is
> > > > > > enabled through Money.
> > > > > > > > > > > --
> > > > > > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > > > news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > > > > > > First time MS Money user here, just installed 2006 about a week
> > > > > > > ago.
> > > > > > > Everything has gone smoothly until attempting to use Bill Pay. I
> > > > > > > bank
> > > > > > > with
> > > > > > > Wachovia, who gives me free Bill Pay service. However, after
> > > > > > > adding
> > > > > > > my
> > > > > > > checking account the "Pay Online" button is grayed-out on the
> > > > > > > Bills
> > > > > > > tab.
> > > > > > > I
> > > > > > > can log into BillPay via Wachovia's website.
> > > > > > > > > > > > > How do I change the default BillPay provider from MSN BillPay
> > > > > > > Service
> > > > > > > to
> > > > > > > my
> > > > > > > free Wachovia BillPay Service? I called Wachovia, but they don't
> > > > > > > yet
> > > > > > > do
> > > > > > > tech
> > > > > > > support for Money 2006 (just 2005 and older). I tried going into
> > > > > > > Manage
> > > > > > > Online Services, but it seems to be a dead end. Anybody know how
> > > > > > > to
> > > > > > > get
> > > > > > > this
> > > > > > > to work?
> > > > > > > > > > > > > > > > > > > > > > > > > > >


  #6  
Old 07-19-2005, 05:55 PM
Jake
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

I suppose I could try to find an old trial version of 2005. Or I could just
suck it up and wait for Wachovia to get in gear. Thanks for your help.

"Richard Bollar" wrote:

- quote -

> Interesting. It would be interesting to see if it would work on Money 03
> through 05, like the MS and Wachovia sites indicate it should. It's a shame
> there's not an easy way to accomplish that.
> I'll check one more thing and get back to you.
> --
> "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> news:2F241D23-BC10-49AF-8E7A-BE61B45D878A[at]microsoft.com...
> > Correct.
> > > "Richard Bollar" wrote:
> > > > So, just to confirm: ePay is not a choice?
> > > > > --
> > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > news:93B1583B-3849-4ED5-B6A1-E4C0C86A0771[at]microsoft.com...
> > > > Richard, thanks for the reply. I understand the difference - which
> > > > also
> > > > happens to be the reason why this is so frustrating. I don't want to
> > > > have
> > > > to
> > > > log into my bank's web-based billpay system. Both Wachovia and
> > > > Microsoft
> > > > claim that the bank supports billpay through Money, but they also say
> > > > that
> > > > it
> > > > should automatically work, and it doesn't. Again, I bet this is just
> > > > an
> > > > issue of not updating records to show that Wachovia (although it
> > > > supports
> > > > this in 2005 and previous) does not support billpay through Money in
> > > > version
> > > > 2006.
> > > > > > > "Richard Bollar" wrote:
> > > > > > > > Bill Pay is somewhat different than paying bills through your bank. I
> > > > > suggest you go to your check register and look at the "Number:"
> > > > > dropdown
> > > > > box. If ePay is one of your options, your bank's bill pay service is
> > > > > enabled through Money.
> > > > > > > > > --
> > > > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > > news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > > > > > First time MS Money user here, just installed 2006 about a week ago.
> > > > > > Everything has gone smoothly until attempting to use Bill Pay. I
> > > > > > bank
> > > > > > with
> > > > > > Wachovia, who gives me free Bill Pay service. However, after adding
> > > > > > my
> > > > > > checking account the "Pay Online" button is grayed-out on the Bills
> > > > > > tab.
> > > > > > I
> > > > > > can log into BillPay via Wachovia's website.
> > > > > > > > > > > How do I change the default BillPay provider from MSN BillPay
> > > > > > Service
> > > > > > to
> > > > > > my
> > > > > > free Wachovia BillPay Service? I called Wachovia, but they don't
> > > > > > yet
> > > > > > do
> > > > > > tech
> > > > > > support for Money 2006 (just 2005 and older). I tried going into
> > > > > > Manage
> > > > > > Online Services, but it seems to be a dead end. Anybody know how to
> > > > > > get
> > > > > > this
> > > > > > to work?
> > > > > > > > > > > > > > > > > >
  #5  
Old 07-19-2005, 04:58 PM
Richard Bollar
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Interesting. It would be interesting to see if it would work on Money 03
through 05, like the MS and Wachovia sites indicate it should. It's a shame
there's not an easy way to accomplish that.

I'll check one more thing and get back to you.

--

"Jake" <Jake[at]discussions.microsoft.com> wrote in message
news:2F241D23-BC10-49AF-8E7A-BE61B45D878A[at]microsoft.com...
- quote -

> Correct.
> "Richard Bollar" wrote:
> > So, just to confirm: ePay is not a choice?
> > > --
> > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message

> > news:93B1583B-3849-4ED5-B6A1-E4C0C86A0771[at]microsoft.com...
> > > Richard, thanks for the reply. I understand the difference - which
> > > also
> > > happens to be the reason why this is so frustrating. I don't want to
> > > have
> > > to
> > > log into my bank's web-based billpay system. Both Wachovia and
> > > Microsoft
> > > claim that the bank supports billpay through Money, but they also say
> > > that
> > > it
> > > should automatically work, and it doesn't. Again, I bet this is just
> > > an
> > > issue of not updating records to show that Wachovia (although it
> > > supports
> > > this in 2005 and previous) does not support billpay through Money in
> > > version
> > > 2006.
> > > > > "Richard Bollar" wrote:
> > > > > > Bill Pay is somewhat different than paying bills through your bank. I
> > > > suggest you go to your check register and look at the "Number:"
> > > > dropdown
> > > > box. If ePay is one of your options, your bank's bill pay service is
> > > > enabled through Money.
> > > > > > > --
> > > > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > > news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > > > > First time MS Money user here, just installed 2006 about a week ago.
> > > > > Everything has gone smoothly until attempting to use Bill Pay. I
> > > > > bank
> > > > > with
> > > > > Wachovia, who gives me free Bill Pay service. However, after adding
> > > > > my
> > > > > checking account the "Pay Online" button is grayed-out on the Bills
> > > > > tab.
> > > > > I
> > > > > can log into BillPay via Wachovia's website.
> > > > > > > > > How do I change the default BillPay provider from MSN BillPay
> > > > > Service
> > > > > to
> > > > > my
> > > > > free Wachovia BillPay Service? I called Wachovia, but they don't
> > > > > yet
> > > > > do
> > > > > tech
> > > > > support for Money 2006 (just 2005 and older). I tried going into
> > > > > Manage
> > > > > Online Services, but it seems to be a dead end. Anybody know how to
> > > > > get
> > > > > this
> > > > > to work?
> > > > > > > > > > > >


  #4  
Old 07-19-2005, 04:13 PM
Jake
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Correct.

"Richard Bollar" wrote:

- quote -

> So, just to confirm: ePay is not a choice?
> --
> "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> news:93B1583B-3849-4ED5-B6A1-E4C0C86A0771[at]microsoft.com...
> > Richard, thanks for the reply. I understand the difference - which also
> > happens to be the reason why this is so frustrating. I don't want to have
> > to
> > log into my bank's web-based billpay system. Both Wachovia and Microsoft
> > claim that the bank supports billpay through Money, but they also say that
> > it
> > should automatically work, and it doesn't. Again, I bet this is just an
> > issue of not updating records to show that Wachovia (although it supports
> > this in 2005 and previous) does not support billpay through Money in
> > version
> > 2006.
> > > "Richard Bollar" wrote:
> > > > Bill Pay is somewhat different than paying bills through your bank. I
> > > suggest you go to your check register and look at the "Number:" dropdown
> > > box. If ePay is one of your options, your bank's bill pay service is
> > > enabled through Money.
> > > > > --
> > > > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> > > news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > > > First time MS Money user here, just installed 2006 about a week ago.
> > > > Everything has gone smoothly until attempting to use Bill Pay. I bank
> > > > with
> > > > Wachovia, who gives me free Bill Pay service. However, after adding my
> > > > checking account the "Pay Online" button is grayed-out on the Bills
> > > > tab.
> > > > I
> > > > can log into BillPay via Wachovia's website.
> > > > > > > How do I change the default BillPay provider from MSN BillPay Service
> > > > to
> > > > my
> > > > free Wachovia BillPay Service? I called Wachovia, but they don't yet
> > > > do
> > > > tech
> > > > support for Money 2006 (just 2005 and older). I tried going into
> > > > Manage
> > > > Online Services, but it seems to be a dead end. Anybody know how to
> > > > get
> > > > this
> > > > to work?
> > > > > >
  #3  
Old 07-19-2005, 04:04 PM
Richard Bollar
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

So, just to confirm: ePay is not a choice?

--

"Jake" <Jake[at]discussions.microsoft.com> wrote in message
news:93B1583B-3849-4ED5-B6A1-E4C0C86A0771[at]microsoft.com...
- quote -

> Richard, thanks for the reply. I understand the difference - which also
> happens to be the reason why this is so frustrating. I don't want to have
> to
> log into my bank's web-based billpay system. Both Wachovia and Microsoft
> claim that the bank supports billpay through Money, but they also say that
> it
> should automatically work, and it doesn't. Again, I bet this is just an
> issue of not updating records to show that Wachovia (although it supports
> this in 2005 and previous) does not support billpay through Money in
> version
> 2006.
> "Richard Bollar" wrote:
> > Bill Pay is somewhat different than paying bills through your bank. I
> > suggest you go to your check register and look at the "Number:" dropdown
> > box. If ePay is one of your options, your bank's bill pay service is
> > enabled through Money.
> > > --
> > > "Jake" <Jake[at]discussions.microsoft.com> wrote in message

> > news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > > First time MS Money user here, just installed 2006 about a week ago.
> > > Everything has gone smoothly until attempting to use Bill Pay. I bank
> > > with
> > > Wachovia, who gives me free Bill Pay service. However, after adding my
> > > checking account the "Pay Online" button is grayed-out on the Bills
> > > tab.
> > > I
> > > can log into BillPay via Wachovia's website.
> > > > > How do I change the default BillPay provider from MSN BillPay Service
> > > to
> > > my
> > > free Wachovia BillPay Service? I called Wachovia, but they don't yet
> > > do
> > > tech
> > > support for Money 2006 (just 2005 and older). I tried going into
> > > Manage
> > > Online Services, but it seems to be a dead end. Anybody know how to
> > > get
> > > this
> > > to work?
> > >


  #2  
Old 07-19-2005, 01:51 PM
Jake
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Richard, thanks for the reply. I understand the difference - which also
happens to be the reason why this is so frustrating. I don't want to have to
log into my bank's web-based billpay system. Both Wachovia and Microsoft
claim that the bank supports billpay through Money, but they also say that it
should automatically work, and it doesn't. Again, I bet this is just an
issue of not updating records to show that Wachovia (although it supports
this in 2005 and previous) does not support billpay through Money in version
2006.

"Richard Bollar" wrote:

- quote -

> Bill Pay is somewhat different than paying bills through your bank. I
> suggest you go to your check register and look at the "Number:" dropdown
> box. If ePay is one of your options, your bank's bill pay service is
> enabled through Money.
> --
> "Jake" <Jake[at]discussions.microsoft.com> wrote in message
> news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
> > First time MS Money user here, just installed 2006 about a week ago.
> > Everything has gone smoothly until attempting to use Bill Pay. I bank
> > with
> > Wachovia, who gives me free Bill Pay service. However, after adding my
> > checking account the "Pay Online" button is grayed-out on the Bills tab.
> > I
> > can log into BillPay via Wachovia's website.
> > > How do I change the default BillPay provider from MSN BillPay Service to

> > my
> > free Wachovia BillPay Service? I called Wachovia, but they don't yet do
> > tech
> > support for Money 2006 (just 2005 and older). I tried going into Manage
> > Online Services, but it seems to be a dead end. Anybody know how to get
> > this
> > to work?

  #1  
Old 07-19-2005, 12:15 PM
Richard Bollar
Guest
 
Posts: n/a
Default Re: Problems with Bill Pay Provider

Bill Pay is somewhat different than paying bills through your bank. I
suggest you go to your check register and look at the "Number:" dropdown
box. If ePay is one of your options, your bank's bill pay service is
enabled through Money.

--

"Jake" <Jake[at]discussions.microsoft.com> wrote in message
news:EFE376E3-0013-4EB3-8D98-18D66C9E026A[at]microsoft.com...
- quote -

> First time MS Money user here, just installed 2006 about a week ago.
> Everything has gone smoothly until attempting to use Bill Pay. I bank
> with
> Wachovia, who gives me free Bill Pay service. However, after adding my
> checking account the "Pay Online" button is grayed-out on the Bills tab.
> I
> can log into BillPay via Wachovia's website.
> How do I change the default BillPay provider from MSN BillPay Service to
> my
> free Wachovia BillPay Service? I called Wachovia, but they don't yet do
> tech
> support for Money 2006 (just 2005 and older). I tried going into Manage
> Online Services, but it seems to be a dead end. Anybody know how to get
> this
> to work?



 
Old 07-19-2005, 04:34 AM
Jake
Guest
 
Posts: n/a
Default RE: Problems with Bill Pay Provider

Oh and by the way, yes, Wachovia's BillPay service supports access from
within Money, according to this (and the wachovia website):
http://www.microsoft.com/money/banko...pe=BanksOnly#1

I fear that this may be an issue of Wachovia lagging behind a bit and not
updating their online services for the Money 2006 release. Problem is,
everything I find says I should be able to do this (although nothing refers
to 2006 explicitly), and all of the instructions to set it up lead nowhere
(probably because its designed to be an automated process - something like if
you log into your bank account through money normally, it should be informed
that you have billpay from wachovia and then automatically enable it).
Unfortunately this is not the case (for me at least). Worst part is, when I
called Wachovia tech support, the woman told me "not to worry, they should be
able to offer support for Money 2006 later this year." /

In the meantime, my 2 years of online update eligibility ticks away...any
help would be appreciated.

"Jake" wrote:

- quote -

> First time MS Money user here, just installed 2006 about a week ago.
> Everything has gone smoothly until attempting to use Bill Pay. I bank with
> Wachovia, who gives me free Bill Pay service. However, after adding my
> checking account the "Pay Online" button is grayed-out on the Bills tab. I
> can log into BillPay via Wachovia's website.
> How do I change the default BillPay provider from MSN BillPay Service to my
> free Wachovia BillPay Service? I called Wachovia, but they don't yet do tech
> support for Money 2006 (just 2005 and older). I tried going into Manage
> Online Services, but it seems to be a dead end. Anybody know how to get this
> to work?

  #-1  
Old 07-19-2005, 04:12 AM
Jake
Guest
 
Posts: n/a
Default Problems with Bill Pay Provider

First time MS Money user here, just installed 2006 about a week ago.
Everything has gone smoothly until attempting to use Bill Pay. I bank with
Wachovia, who gives me free Bill Pay service. However, after adding my
checking account the "Pay Online" button is grayed-out on the Bills tab. I
can log into BillPay via Wachovia's website.

How do I change the default BillPay provider from MSN BillPay Service to my
free Wachovia BillPay Service? I called Wachovia, but they don't yet do tech
support for Money 2006 (just 2005 and older). I tried going into Manage
Online Services, but it seems to be a dead end. Anybody know how to get this
to work?
 

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bill, pay, problems, provider
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