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  #17  
Old 07-07-2005, 02:21 AM
Chris Cowles
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Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

It does not disable online banking. Premium services refer to those provided
by third parties like Experian, GainsKeeper, or H&R Block.

Some users have discussed Passport problems, which seem to have been
resolved. Perhaps your problems were related to that.
--
Chris Cowles
Gainesville, FL


"Josh" <Josh[at]discussions.microsoft.com> wrote in message
news:3835AA90-C53C-4C48-B15F-B82116A036C7[at]microsoft.com...
- quote -

> No others in posts below can access bank information fine. I'm getting the
> same error message. It's crap because if the trial does disable online
> banking and deletes my registered copy of 2005 in the process then it's
> taking away the usablity of my program. Lately these two programs 2005 and
> now 2006 have really have some quality control issues.



  #16  
Old 07-07-2005, 02:17 AM
Chris Cowles
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Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

That works fine for me with the trial version.
--
Chris Cowles
Gainesville, FL



"xanadu99" <xanadu99[at]discussions.microsoft.com> wrote in message
news:157E4B27-A8F8-4F12-A803-4BE3F2A8F247[at]microsoft.com...
- quote -

> You are not able to download updates or do online banking unless you
> purchase
> the product.



  #15  
Old 07-07-2005, 01:51 AM
Stew Stryker
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

Sorry, can I delete this post above?

It was NOT working. But then I opened the sample.mny file, ran the update,
then opened the offending file and clicked Sign In and it worked!

Go figure!

Thanks for providing the link to the Article.
  #14  
Old 07-07-2005, 01:41 AM
Stew Stryker
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

I'm having this exact problem and the workarounds posted on Article ID :
891338 didn't help. I couldn't perform the step of installing a previous
Money version because I don't have one. I got email from a Microsoft Support
person suggesting some of these same steps.

Cal, could you please explain what you meant by:

- quote -

> It should be working now.

Thanks,

Stew
"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Tony wrote:
> > > Today, I cannot open the file for online transactions. Every time I try to

> > sign in I receive the error, "Money could not verify your sign-in
> > information. You can use some Money features, but you can't get online
> > updates or perform other online tasks in Money."

> It should be working now.

  #13  
Old 07-06-2005, 08:14 PM
Tony
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Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:519oc1t33lqu6c8kbpqes4av47tv009cg8[at]4ax.com...
- quote -

> In microsoft.public.money, Tony wrote:
> > > Today, I cannot open the file for online transactions. Every time I try to

> > sign in I receive the error, "Money could not verify your sign-in
> > information. You can use some Money features, but you can't get online
> > updates or perform other online tasks in Money."

> It should be working now.


As of 3:15 p.m. Central time, I am able to login just fine.

Previously even if I was unable to authenticate using Passport, I was still
able to connect to my banks. When this problem occured today, I couldn't do
anything online with Money. Let's hope whatever the problem was this morning
doesn't recur.

Tony


  #12  
Old 07-06-2005, 06:34 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

In microsoft.public.money, Tony wrote:

- quote -

> Today, I cannot open the file for online transactions. Every time I try to
> sign in I receive the error, "Money could not verify your sign-in
> information. You can use some Money features, but you can't get online
> updates or perform other online tasks in Money."


It should be working now.

  #11  
Old 07-06-2005, 04:05 PM
Glyn Simpson, MVP
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

I believe there's currently Passport maintenance going on, so try after 10am
PST.

--
Glyn Simpson, Microsoft MVP - Money
http://money.mvps.org

Check http://money.mvps.org/faq for tips and fixes for MS Money. To send
Microsoft your product wishes see http://money.mvps.org/wishes.aspx

I do not respond to any unsolicited email regarding Money

"Christopher" <Christopher[at]discussions.microsoft.com> wrote in message
news:05810C68-F11C-4E1D-9D22-92DF6EB19CBE[at]microsoft.com...
- quote -

> Thanks Cal, haven't had success though, including the regsrvr32 trick.
> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Christopher wrote:
> > > > So what's the verdict? Is this by design? I am also experiencing the
> > > same
> > > error after d/l'ing the trial. Are any "full" versions experiencing this
> > > error? Alternatively, are there any users of the trial version that are
> > > ABLE
> > > to logon via Passport?
> > > Josh, on this thread, I think reported success. My understanding is

> > that Passport servers for Money are not the same as for Messenger.
> > > Passport is not required on a file unless you want to access certain

> > FIs or do certain other things. To create a new file without
> > Passport select "decline" during set-up.
> > > > > > > It would be much more helpful if Microsoft enabled an error message that
> > > stated "This feature is only available in the full product", or similar.
> > > The
> > > ambiguous error implies that the Passport feature SHOULD work. (because
> > > the
> > > sign in is there, afterall)
> > > That feature is *not* limited to the full product.

> >


  #10  
Old 07-06-2005, 03:30 PM
Christopher
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

Thanks Cal, haven't had success though, including the regsrvr32 trick.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Christopher wrote:
> > So what's the verdict? Is this by design? I am also experiencing the same
> > error after d/l'ing the trial. Are any "full" versions experiencing this
> > error? Alternatively, are there any users of the trial version that are ABLE
> > to logon via Passport?

> Josh, on this thread, I think reported success. My understanding is
> that Passport servers for Money are not the same as for Messenger.
> Passport is not required on a file unless you want to access certain
> FIs or do certain other things. To create a new file without
> Passport select "decline" during set-up.
> > > It would be much more helpful if Microsoft enabled an error message that

> > stated "This feature is only available in the full product", or similar. The
> > ambiguous error implies that the Passport feature SHOULD work. (because the
> > sign in is there, afterall)

> That feature is *not* limited to the full product.

  #9  
Old 07-06-2005, 03:05 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

In microsoft.public.money, Christopher wrote:

- quote -

> So what's the verdict? Is this by design? I am also experiencing the same
> error after d/l'ing the trial. Are any "full" versions experiencing this
> error? Alternatively, are there any users of the trial version that are ABLE
> to logon via Passport?


Josh, on this thread, I think reported success. My understanding is
that Passport servers for Money are not the same as for Messenger.

Passport is not required on a file unless you want to access certain
FIs or do certain other things. To create a new file without
Passport select "decline" during set-up.


- quote -

> It would be much more helpful if Microsoft enabled an error message that
> stated "This feature is only available in the full product", or similar. The
> ambiguous error implies that the Passport feature SHOULD work. (because the
> sign in is there, afterall)


That feature is *not* limited to the full product.

  #8  
Old 07-06-2005, 02:59 PM
Tony
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

One thing I did not post previously about this problem. If I tell Money 2006
I want to start a brand new file, and select the option "I already have
Passport Network credentials", when I supply the e-mail address and
password, I receive the following error message: "Your sign-in information
could not be verified..."

At this same time, I'm logged in to my Passport in Windows Messenger, so I
know it's not a problem other than in Money 2006.

Tony


  #7  
Old 07-06-2005, 02:55 PM
Josh
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

Thanks Cal, this worked for me. I just couldn'd that KB article. Like Tony,
when i tried I got the message that it was unavaliable.

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Tony wrote:
> > > FWIW, when I use the online help feature to visit

> > http://support.microsoft.com/ph/870, the number one listed error is "Error
> > Message: Money Is Unable to Verify Your Online Sign In". Unfortunately,
> > this article is not currently available.

> Try click Start, click Run, type regsvr32 Msxml3.dll, and then click
> OK.
> Also see
> http://support.microsoft.com/default...b;en-us;891338

  #6  
Old 07-06-2005, 02:55 PM
Christopher
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

So what's the verdict? Is this by design? I am also experiencing the same
error after d/l'ing the trial. Are any "full" versions experiencing this
error? Alternatively, are there any users of the trial version that are ABLE
to logon via Passport?

It would be much more helpful if Microsoft enabled an error message that
stated "This feature is only available in the full product", or similar. The
ambiguous error implies that the Passport feature SHOULD work. (because the
sign in is there, afterall)

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Tony wrote:
> > > FWIW, when I use the online help feature to visit

> > http://support.microsoft.com/ph/870, the number one listed error is "Error
> > Message: Money Is Unable to Verify Your Online Sign In". Unfortunately,
> > this article is not currently available.

> Try click Start, click Run, type regsvr32 Msxml3.dll, and then click
> OK.
> Also see
> http://support.microsoft.com/default...b;en-us;891338

  #5  
Old 07-06-2005, 02:54 PM
Tony
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:j7rnc1909cu1np3pgfotg2f287f65p362k[at]4ax.com...
- quote -

> In microsoft.public.money, Tony wrote:
> > > FWIW, when I use the online help feature to visit

> > http://support.microsoft.com/ph/870, the number one listed error is "Error
> > Message: Money Is Unable to Verify Your Online Sign In". Unfortunately,
> > this article is not currently available.

> Try click Start, click Run, type regsvr32 Msxml3.dll, and then click
> OK.
> Also see
> http://support.microsoft.com/default...b;en-us;891338


Thanks for the suggestion, but the problem persists.

I went through the troubleshooting steps on the web page as well. The only
thing I didn't do was install an older version of Money. I'll wait and see
if MS gets this fixed. As noted in my original post, the fact that there's a
new listing for this error message on the Money Highlights & Top Issues
suggests to me that something else is going on.

Let's hope that MS can get this corrected soon. I was planning to go out and
buy Money 2006 today assuming that I was able to try it out successfully
this morning. Those plans are on hold now.

Tony


  #4  
Old 07-06-2005, 02:40 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

In microsoft.public.money, Tony wrote:

- quote -

> FWIW, when I use the online help feature to visit
> http://support.microsoft.com/ph/870, the number one listed error is "Error
> Message: Money Is Unable to Verify Your Online Sign In". Unfortunately,
> this article is not currently available.


Try click Start, click Run, type regsvr32 Msxml3.dll, and then click
OK.

Also see

http://support.microsoft.com/default...b;en-us;891338



  #3  
Old 07-06-2005, 02:35 PM
Josh
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

No others in posts below can access bank information fine. I'm getting the
same error message. It's crap because if the trial does disable online
banking and deletes my registered copy of 2005 in the process then it's
taking away the usablity of my program. Lately these two programs 2005 and
now 2006 have really have some quality control issues.

"xanadu99" wrote:

- quote -

> It also sayd it does not include "premium" services - which I am assuming
> includes online banking since it uses your net passport to sign you in.
> "Tony" wrote:
> > "xanadu99" <xanadu99[at]discussions.microsoft.com> wrote in message
> > news:157E4B27-A8F8-4F12-A803-4BE3F2A8F247[at]microsoft.com...
> > > You are not able to download updates or do online banking unless you
> > > purchase
> > > the product.
> > > > > That's not what the trial product itself states. It indicates that the only

> > "missing" elements are "the multimedia product tours, audio and video help
> > or autocategoration, MoneyLink feature, or any of the "premium services" of
> > the full retail Money 2006 Deluxe Edition."
> > > I hope you are mistaken since when I installed the 2006 Trial it deleted the

> > 2005 version. Since they cannot be run side-by-side, the only way to
> > evaluate 2006 is if online banking is available.
> > > FWIW, when I use the online help feature to visit

> > http://support.microsoft.com/ph/870, the number one listed error is "Error
> > Message: Money Is Unable to Verify Your Online Sign In". Unfortunately,
> > this article is not currently available.
> > > If I had to guess, I'd bet that this is a defect in the program that

> > Microsoft is scrambling to fix right now.
> > > Tony
> > >
  #2  
Old 07-06-2005, 02:00 PM
xanadu99
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

It also sayd it does not include "premium" services - which I am assuming
includes online banking since it uses your net passport to sign you in.

"Tony" wrote:

- quote -

> "xanadu99" <xanadu99[at]discussions.microsoft.com> wrote in message
> news:157E4B27-A8F8-4F12-A803-4BE3F2A8F247[at]microsoft.com...
> > You are not able to download updates or do online banking unless you
> > purchase
> > the product.
> > That's not what the trial product itself states. It indicates that the only

> "missing" elements are "the multimedia product tours, audio and video help
> or autocategoration, MoneyLink feature, or any of the "premium services" of
> the full retail Money 2006 Deluxe Edition."
> I hope you are mistaken since when I installed the 2006 Trial it deleted the
> 2005 version. Since they cannot be run side-by-side, the only way to
> evaluate 2006 is if online banking is available.
> FWIW, when I use the online help feature to visit
> http://support.microsoft.com/ph/870, the number one listed error is "Error
> Message: Money Is Unable to Verify Your Online Sign In". Unfortunately,
> this article is not currently available.
> If I had to guess, I'd bet that this is a defect in the program that
> Microsoft is scrambling to fix right now.
> Tony

  #1  
Old 07-06-2005, 01:36 PM
Tony
Guest
 
Posts: n/a
Default Re: Money 2006: Cannot Verify Sign-in

"xanadu99" <xanadu99[at]discussions.microsoft.com> wrote in message
news:157E4B27-A8F8-4F12-A803-4BE3F2A8F247[at]microsoft.com...
- quote -

> You are not able to download updates or do online banking unless you
> purchase
> the product.


That's not what the trial product itself states. It indicates that the only
"missing" elements are "the multimedia product tours, audio and video help
or autocategoration, MoneyLink feature, or any of the "premium services" of
the full retail Money 2006 Deluxe Edition."

I hope you are mistaken since when I installed the 2006 Trial it deleted the
2005 version. Since they cannot be run side-by-side, the only way to
evaluate 2006 is if online banking is available.

FWIW, when I use the online help feature to visit
http://support.microsoft.com/ph/870, the number one listed error is "Error
Message: Money Is Unable to Verify Your Online Sign In". Unfortunately,
this article is not currently available.

If I had to guess, I'd bet that this is a defect in the program that
Microsoft is scrambling to fix right now.

Tony


 
Old 07-06-2005, 01:22 PM
xanadu99
Guest
 
Posts: n/a
Default RE: Money 2006: Cannot Verify Sign-in

You are not able to download updates or do online banking unless you purchase
the product.

"Tony" wrote:

- quote -

> I downloaded the new trial yesterday. Ran it quite a bit that day. Didn't
> see much of anything in the way of changes, but I didn't try it out
> extensively.
> Today, I cannot open the file for online transactions. Every time I try to
> sign in I receive the error, "Money could not verify your sign-in
> information. You can use some Money features, but you can't get online
> updates or perform other online tasks in Money."
> I've restarted twice and tried to open the file at least 10 times.
> At this point I'm not impressed with Microsoft's quality control.
> Oh, and I know it's not a general passport issue, as Windows Messenger logs
> in without incident.
> Tony

  #-1  
Old 07-06-2005, 01:12 PM
Tony
Guest
 
Posts: n/a
Default Money 2006: Cannot Verify Sign-in

I downloaded the new trial yesterday. Ran it quite a bit that day. Didn't
see much of anything in the way of changes, but I didn't try it out
extensively.

Today, I cannot open the file for online transactions. Every time I try to
sign in I receive the error, "Money could not verify your sign-in
information. You can use some Money features, but you can't get online
updates or perform other online tasks in Money."

I've restarted twice and tried to open the file at least 10 times.

At this point I'm not impressed with Microsoft's quality control.

Oh, and I know it's not a general passport issue, as Windows Messenger logs
in without incident.

Tony


 

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2006, money, signin, verify
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