Go Back   CDN Business Directory > Main Category > Microsoft Money

 
 
Thread Tools Display Modes
  #3  
Old 06-25-2005, 01:24 AM
Jeff M
Guest
 
Posts: n/a
Default Re: Money 2005 crashed, now won't open -- HELP PLEASE


There was and I believe still is a bug in the Portfolio Performance
Report when displayed on the homepage which causes the program to
crash.

Jeff

Denny wrote:
- quote -

> Thanks all for the help!
> I ran the salv.exe from the 2005 version (didn't know it was there)--and it
> fixed a minor problem in the file--but it still hung.
> I played around for a while, and discovered it would open and stay open when
> off-line. I then pulled off a bunch of the reports on my home page, closed
> and backed-up to a new location. Then re-opened, and it worked.
> I'm not sure what fixed it, but getting the file thru the new salv at least
> let me keep Money open long enough to made some setting changes.
> Anyhow, I seem to be up and running and only missing the last hour or two of
> the work I did.
> I really appreciate your help.
> Denny
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:ge7ob1p2acqbg8mt8fndfbnib0ob1871mf[at]4ax.com...
> > In microsoft.public.money, Denny wrote:
> > > As Glyn said, first make sure your Money version is 14.0.*.1105

> > using Help-> About....
> > > > > > To see if I was somehow missing a setting for password, I launced money
> > > and
> > > clicked on New in the file menu. I created a new dummy file (it forced me
> > > to log into Passport first)--but never asked for a Money file password.
> > > The Passport is a type of Passport. In order to create a no-Passport

> > new file in Money 2005, you have to click Decline.
> > > If you want to remove the Passport from a file you may have to turn

> > off background banking at
> > Tools-> Settings-> AccessYourMoneyDataOnTheWeb and then
> > File-> PasswordManager you can choose to remove your Passport. To
> > remove a conventional password, see File-> PasswordManager.
> > > > > Attempting to run the salvage routine on the dummy file led to the same
> > > issue--it demands a password, and I have no idea what it wants, since I
> > > didn't create a password for the dummy file.
> > > To run a little newer of salv.exe on your file while in Money 2005,

> > you can click File-> RepairMoney file.
> > > > > > So bottom line questions:
> > > 1. Assuming I have a corrupt file--how do I recover it?
> > > 2. What password is the salvage routine looking for--and how do I
> > > retreive
> > > it if it generated by the Money software?
> > > I would guess it is for the Passport.
> > > If you want to remove the Passport from a file you may have to turn

> > off background banking at
> > Tools-> Settings-> AccessYourMoneyDataOnTheWeb and then
> > File-> PasswordManager you can choose to remove your Passport. To
> > remove a conventional password, see File-> PasswordManager.
> > > > > > 3. I'm open to any other suggestions to resolve the problem.
> > > You can also run that newer version of Salv.exe from C:\Program

> > Files\Microsoft Money 2005\MNYCoreFiles, or whatever your install
> > folder is named.

>
  #2  
Old 06-24-2005, 06:12 PM
Denny
Guest
 
Posts: n/a
Default Re: Money 2005 crashed, now won't open -- HELP PLEASE

Thanks all for the help!

I ran the salv.exe from the 2005 version (didn't know it was there)--and it
fixed a minor problem in the file--but it still hung.

I played around for a while, and discovered it would open and stay open when
off-line. I then pulled off a bunch of the reports on my home page, closed
and backed-up to a new location. Then re-opened, and it worked.

I'm not sure what fixed it, but getting the file thru the new salv at least
let me keep Money open long enough to made some setting changes.

Anyhow, I seem to be up and running and only missing the last hour or two of
the work I did.

I really appreciate your help.

Denny
"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:ge7ob1p2acqbg8mt8fndfbnib0ob1871mf[at]4ax.com...
- quote -

> In microsoft.public.money, Denny wrote:
> As Glyn said, first make sure your Money version is 14.0.*.1105
> using Help-> About....
> > > To see if I was somehow missing a setting for password, I launced money

> > and
> > clicked on New in the file menu. I created a new dummy file (it forced me
> > to log into Passport first)--but never asked for a Money file password.

> The Passport is a type of Passport. In order to create a no-Passport
> new file in Money 2005, you have to click Decline.
> If you want to remove the Passport from a file you may have to turn
> off background banking at
> Tools-> Settings-> AccessYourMoneyDataOnTheWeb and then
> File-> PasswordManager you can choose to remove your Passport. To
> remove a conventional password, see File-> PasswordManager.
> > Attempting to run the salvage routine on the dummy file led to the same
> > issue--it demands a password, and I have no idea what it wants, since I
> > didn't create a password for the dummy file.

> To run a little newer of salv.exe on your file while in Money 2005,
> you can click File-> RepairMoney file.
> > > So bottom line questions:

> > 1. Assuming I have a corrupt file--how do I recover it?
> > 2. What password is the salvage routine looking for--and how do I
> > retreive
> > it if it generated by the Money software?

> I would guess it is for the Passport.
> If you want to remove the Passport from a file you may have to turn
> off background banking at
> Tools-> Settings-> AccessYourMoneyDataOnTheWeb and then
> File-> PasswordManager you can choose to remove your Passport. To
> remove a conventional password, see File-> PasswordManager.
> > 3. I'm open to any other suggestions to resolve the problem.

> You can also run that newer version of Salv.exe from C:\Program
> Files\Microsoft Money 2005\MNYCoreFiles, or whatever your install
> folder is named.



  #1  
Old 06-24-2005, 04:05 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Money 2005 crashed, now won't open -- HELP PLEASE

In microsoft.public.money, Denny wrote:

As Glyn said, first make sure your Money version is 14.0.*.1105
using Help-> About....

- quote -

> To see if I was somehow missing a setting for password, I launced money and
> clicked on New in the file menu. I created a new dummy file (it forced me
> to log into Passport first)--but never asked for a Money file password.


The Passport is a type of Passport. In order to create a no-Passport
new file in Money 2005, you have to click Decline.

If you want to remove the Passport from a file you may have to turn
off background banking at
Tools-> Settings-> AccessYourMoneyDataOnTheWeb and then
File-> PasswordManager you can choose to remove your Passport. To
remove a conventional password, see File-> PasswordManager.


- quote -

> Attempting to run the salvage routine on the dummy file led to the same
> issue--it demands a password, and I have no idea what it wants, since I
> didn't create a password for the dummy file.


To run a little newer of salv.exe on your file while in Money 2005,
you can click File-> RepairMoney file.

- quote -

> So bottom line questions:
> 1. Assuming I have a corrupt file--how do I recover it?
> 2. What password is the salvage routine looking for--and how do I retreive
> it if it generated by the Money software?


I would guess it is for the Passport.

If you want to remove the Passport from a file you may have to turn
off background banking at
Tools-> Settings-> AccessYourMoneyDataOnTheWeb and then
File-> PasswordManager you can choose to remove your Passport. To
remove a conventional password, see File-> PasswordManager.



- quote -

> 3. I'm open to any other suggestions to resolve the problem.

You can also run that newer version of Salv.exe from C:\Program
Files\Microsoft Money 2005\MNYCoreFiles, or whatever your install
folder is named.


 
Old 06-24-2005, 11:55 AM
Glyn Simpson, MVP
Guest
 
Posts: n/a
Default Re: Money 2005 crashed, now won't open -- HELP PLEASE

Try the repair options on the File-> menu - it's a more up to date salvage
utility than the one on the MS website. In addition, check you have the 1105
version of Money by looking at help-> about, the version number will be
14.0.something.1105

--
Glyn Simpson, Microsoft MVP - Money
http://money.mvps.org

Check http://money.mvps.org/faq for tips and fixes for MS Money. To send
Microsoft your product wishes see http://money.mvps.org/wishes.aspx

I do not respond to any unsolicited email regarding Money

"Denny" <denny[at]dennyls.com> wrote in message
news:eozylPIeFHA.2180[at]TK2MSFTNGP12.phx.gbl...
- quote -

> I am using Money 2005 on XP Home, SP2. Upgrading from 2002, which I used
> for years was a huge mistake--but I'm here now.
> Last evening, I spent about 6 hours updating my investment accounts in
> MSM05. I saved a back-up once during the process, since some months
> before, the program crashed on me and corrupted the data file. Well, it
> happened again--the program crashed-- that is, suddenly the Money screen
> went away and the program was no longer running. I recovered from the
> back-up I made earlier that evening--for a short time, then it crashed
> again. This time, that back-up must also have been corrupted, since every
> time I launch money, it comes up for about a minute, then closes.
> I went to MS support site, and discovered a "salvage" program designed to
> attempt to restore corrupt files. I downloaded it, and attempted to run
> it. But before it will run, it asks for the Password of the Money File.
> What password? The only password I ever recall entering for Money is my
> MSN Passport e-mail and password. When I try that, it rejects it. I've
> tried everyother password I've ever used, and it doesn't accept them.
> To see if I was somehow missing a setting for password, I launced money
> and clicked on New in the file menu. I created a new dummy file (it
> forced me to log into Passport first)--but never asked for a Money file
> password. Attempting to run the salvage routine on the dummy file led to
> the same issue--it demands a password, and I have no idea what it wants,
> since I didn't create a password for the dummy file.
> So bottom line questions:
> 1. Assuming I have a corrupt file--how do I recover it?
> 2. What password is the salvage routine looking for--and how do I
> retreive it if it generated by the Money software?
> 3. I'm open to any other suggestions to resolve the problem.
> BTW, when MSM05 crashed on me several months ago, I spent numerous hours
> on the phone with MS Support--and the password issue arose then too.
> Eventually, I restored from floppy disks--which is what I'll do here as a
> last resort.
> Thanks in advance for your help!
> Dennis Schneider
> Very unhappy MSM2005 user



  #-1  
Old 06-24-2005, 07:15 AM
Denny
Guest
 
Posts: n/a
Default Money 2005 crashed, now won't open -- HELP PLEASE

I am using Money 2005 on XP Home, SP2. Upgrading from 2002, which I used
for years was a huge mistake--but I'm here now.

Last evening, I spent about 6 hours updating my investment accounts in
MSM05. I saved a back-up once during the process, since some months before,
the program crashed on me and corrupted the data file. Well, it happened
again--the program crashed-- that is, suddenly the Money screen went away
and the program was no longer running. I recovered from the back-up I made
earlier that evening--for a short time, then it crashed again. This time,
that back-up must also have been corrupted, since every time I launch money,
it comes up for about a minute, then closes.

I went to MS support site, and discovered a "salvage" program designed to
attempt to restore corrupt files. I downloaded it, and attempted to run it.
But before it will run, it asks for the Password of the Money File. What
password? The only password I ever recall entering for Money is my MSN
Passport e-mail and password. When I try that, it rejects it. I've tried
everyother password I've ever used, and it doesn't accept them.

To see if I was somehow missing a setting for password, I launced money and
clicked on New in the file menu. I created a new dummy file (it forced me
to log into Passport first)--but never asked for a Money file password.
Attempting to run the salvage routine on the dummy file led to the same
issue--it demands a password, and I have no idea what it wants, since I
didn't create a password for the dummy file.

So bottom line questions:
1. Assuming I have a corrupt file--how do I recover it?
2. What password is the salvage routine looking for--and how do I retreive
it if it generated by the Money software?
3. I'm open to any other suggestions to resolve the problem.

BTW, when MSM05 crashed on me several months ago, I spent numerous hours on
the phone with MS Support--and the password issue arose then too.
Eventually, I restored from floppy disks--which is what I'll do here as a
last resort.

Thanks in advance for your help!

Dennis Schneider
Very unhappy MSM2005 user


 

Tags
2005, crashed, money, open
Similar Threads
Thread Forum Replies Last Post
Can't open 2005 data file after reinstalling Money 2005
szinman: I am experiencing a recurring problem. I have had to reinstall Windows XP and MS Money 2005. I am now unable to open my previously converted 2005...
Microsoft Money 4 02-10-2005 06:57 PM
Money 2005 Small Business and Media Center 2005, can't open Money
dscrap: I have been using MS Money for several years. I just upgraded to a new PC and am having problems opening my Money 2005 Files. My old system had...
Microsoft Money 3 02-04-2005 11:41 AM
Help! Money Crashed
Mark: Help! I have online banking thru Bank One. I download my statement and see that I have transaction to read. I click on the number of transaction to...
Microsoft Money 3 09-20-2004 05:03 PM
pc crashed, can't remember password
dannyv_1964: Motherboard fried so I hooked my dire up to another pc to recover my data and money file. Problem is now when I import the .mny file it is asking...
Microsoft Money 1 08-27-2003 07:22 PM



Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT. The time now is 06:08 PM.