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  #5  
Old 06-27-2005, 09:21 PM
twinkle fairy
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Default RE: Upgrade from trial version to full product version

thank you SO MUCH for posting this! i have been on the phone & attempting to
email tech support for the last 2 hours, transferred back & forth to 6
different people, NONE of whom could help me or apparently transfer me to the
correct person, and your posting solved the problem for me instantly! you've
made my week, and it's only monday! thank you thank you thank you! my hero.

your posting along with "ceast"'s after yours, which helped me figure out
how not to delete the 3 months worth of work i'd done with the trial version,
have saved the day.

"ngirard" wrote:

- quote -

> I actually managed to talk to a microsoft support person. she said that this
> was a known issue and gave me a website to download the correct version. They
> were previously mistakenly directing to the trial version before. Here is the
> address she gave me.
> http://www.microsoft.com\money\speci...m_thankyou.htm.
> "Reader" wrote:
> > Although I purchased the full version of Microsoft Money 2005 and I have it
> > documented through a passport account, the trial version keeps counting down
> > the time. Finally today the trial time expired and now I do not have access
> > to the program. What should I do? I do not want to pay again for a program i
> > paid for only a couple of months ago. Any hints?
> > --
> > J

  #4  
Old 06-22-2005, 09:37 PM
ceast
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Posts: n/a
Default RE: Upgrade from trial version to full product version

I had this same problem this is what I did that fixed it:

- first uninstall money
- clean out the registry for any money entries under
HKEY_Current_User/Software/Microsoft/Money and same under HKEY_LOCAL_MACHINE
- copy the file "My Money.mny" under My Documents to another location and
delete any money files left under My Documents (this has all your previous
money data so you don't want to delete it totally, make a copy in another
location).
- reinstall money 2005
- Copy "My Money.mny" that you saved back to the My Documents folder and
replace it with the version that is there.


"Reader" wrote:

- quote -

> Although I purchased the full version of Microsoft Money 2005 and I have it
> documented through a passport account, the trial version keeps counting down
> the time. Finally today the trial time expired and now I do not have access
> to the program. What should I do? I do not want to pay again for a program i
> paid for only a couple of months ago. Any hints?
> --
> J

  #3  
Old 06-21-2005, 01:43 AM
ngirard
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Posts: n/a
Default RE: Upgrade from trial version to full product version

I actually managed to talk to a microsoft support person. she said that this
was a known issue and gave me a website to download the correct version. They
were previously mistakenly directing to the trial version before. Here is the
address she gave me.
http://www.microsoft.com\money\speci...m_thankyou.htm.

"Reader" wrote:

- quote -

> Although I purchased the full version of Microsoft Money 2005 and I have it
> documented through a passport account, the trial version keeps counting down
> the time. Finally today the trial time expired and now I do not have access
> to the program. What should I do? I do not want to pay again for a program i
> paid for only a couple of months ago. Any hints?
> --
> J

  #2  
Old 06-20-2005, 02:23 AM
Cal Learner-- MVP
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Posts: n/a
Default Re: Upgrade from trial version to full product version

In microsoft.public.money, Reader wrote:

- quote -

> Although I purchased the full version of Microsoft Money 2005 and I have it
> documented through a passport account, the trial version keeps counting down
> the time. Finally today the trial time expired and now I do not have access
> to the program. What should I do? I do not want to pay again for a program i
> paid for only a couple of months ago. Any hints?


Do something similar to, but not the same as
http://support.microsoft.com/default...b;en-us;889930

In the resolution, create a NEW empty file (named perhaps Temp.mny)
that you put the referenced Passport onto. Restart the computer.

Confirm that Money shows the right version. Then click on your
real Money file that is shown on the bottom of the File menu.


  #1  
Old 06-20-2005, 01:30 AM
Reader
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Posts: n/a
Default Re: Upgrade from trial version to full product version

I can not believe that Microsoft does not have a way of solving this one. Any
other hints fromm someone? Is Microsoft listening?

J

"Dick Watson" wrote:

- quote -

> One: buy the CD next time. Sorry if that doesn't help much for this time.
> "Reader" <Reader[at]discussions.microsoft.com> wrote in message
> news:FA090F15-B438-4864-91FD-E089BAC8D018[at]microsoft.com...
> > Any hints?

 
Old 06-20-2005, 01:02 AM
Dick Watson
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Posts: n/a
Default Re: Upgrade from trial version to full product version

One: buy the CD next time. Sorry if that doesn't help much for this time.

"Reader" <Reader[at]discussions.microsoft.com> wrote in message
news:FA090F15-B438-4864-91FD-E089BAC8D018[at]microsoft.com...
- quote -

> Any hints?


  #-1  
Old 06-20-2005, 12:33 AM
Reader
Guest
 
Posts: n/a
Default Upgrade from trial version to full product version

Although I purchased the full version of Microsoft Money 2005 and I have it
documented through a passport account, the trial version keeps counting down
the time. Finally today the trial time expired and now I do not have access
to the program. What should I do? I do not want to pay again for a program i
paid for only a couple of months ago. Any hints?
--
J
 

Tags
full, product, trial, upgrade, version
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