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  #11  
Old 06-22-2005, 10:36 PM
Chris Cowles
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Default Re: Fidelity Netbenfits Problem

It's hard to tell which opinion you're noting if you don't include it in
your reply.

"Booster Gold" <booster_gold[at]comcast.net> wrote in message
news:1119401022.434366.179100[at]f14g2000cwb.googlegroups.com...
- quote -

> Opinion noted, but if you read my original post, I can't download them
> and import either.



  #10  
Old 06-22-2005, 12:59 AM
Booster Gold
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Posts: n/a
Default Re: Fidelity Netbenfits Problem

Okay, either Fidelity finally fixed the problem or it was Lou's
suggestion but the server had to have time to register that I had
changed login information. It's working now! First chance I'd had to
try again was today, so hard to judge.

Thanks for all the replies!

  #9  
Old 06-22-2005, 12:43 AM
Booster Gold
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Default Re: Fidelity Netbenfits Problem

Opinion noted, but if you read my original post, I can't download them
and import either. I get an error message for that as well. I'm back
to entering them manually if I can't come up with a solution.

It worked, now it doesn't, and none of my other financial services are
impacted. So, I think Fidelity has screwed something on their end...

  #8  
Old 06-21-2005, 04:22 AM
Chris Cowles
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Default Re: Fidelity Netbenfits Problem

Because we lead busy lives. But I agree, it's only a time saver if it
doesn't require constant fixing (mine rarely does). And occasional manual
checks for auditing purposes is a prudent practice.
--
Chris Cowles
Gainesville, FL


"Steve" <sjcohen730[at]aol.com> wrote in message
news:1119195181.361494.21340[at]f14g2000cwb.googlegroups.com...

- quote -

> I cannot understand why people find it so important to have everything
> done automatically.



  #7  
Old 06-20-2005, 07:48 PM
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Default Re: Fidelity Netbenfits Problem

I have never been able to receive automatic updates from Netbenefits -- I
end up having to manually enter my recurring investment transactions. I
find this to be completely annoying.

Twosox


"Booster Gold" <booster_gold[at]comcast.net> wrote in message
news:1118978739.488336.71870[at]g14g2000cwa.googlegroups.com...
- quote -

> I have a 401k through Fidelity. Until recently, it was updating fine
> but now I cannot update automatically. I'd hate to go back to manually
> entering each quarter after getting used to the convenience...
> Everytime I just get a message that there's an error. I even tried
> going to the site and manually downloading history and importing it...
> still an error message.
> I have Money 2005.
> Any suggestions appreciated - anyone else having problems??



  #6  
Old 06-19-2005, 03:33 PM
Steve
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Default Re: Fidelity Netbenfits Problem



Art McClinton wrote:
- quote -

> I have not found this to be true on my accout. NetBenefits does seem to
> implement different things for different customers. It still works for
> me from within Money or direct log on.
> Lou wrote:
> > Recently Fidelity Net Benefits changed their log in and password
> > requirements. Not sure if this applies in your case, but if you user id is
> > your social security nuimber you'll need to change it.

> I have used Money since 1995. I have had Fidelity Net Benefits since

1999. I have always entered the updated data MANUALLY whenever it is
posted to the Fidelity site. It takes me just a minute or two to do it
and I KNOW it is right because I check it. I also think it is a good
idea to do this MANUAL cross check periodically to make sure I am not
affected by identity scam. I cannot understand why people find it so
important to have everything done automatically. If you rely completely
on what these automatic downloads tell you you may someday find that
they are wrong. People waste too much time trying to make the download
work right instead of just doing it with their God given BRAIN. Just my
opinion. Steve

  #5  
Old 06-18-2005, 03:13 AM
jcolleme
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Default Re: Fidelity Netbenfits Problem

I had the same problem. So I turned off online updates and now cannot
reenable them. My company had just added my stock option account to the
online offerings - so I don't know if that had an impact... Any information
would be appreciated.

"Booster Gold" wrote:

- quote -

> Tried your advice - no immediate success, but maybe it takes a bit for
> the earth and moon and servers to align...
> You would think there would be some sort of explanation somewhere? I
> have no trouble updating with Wachovia or Amex, just Fidelity. I've
> tried removing the account. Adding it back. Turning off online
> services and adding it back. This is the latest attempt.
> Any and all suggestions appreciated.
> The error message isn't even helpfu - couldn't update - "general error"

  #4  
Old 06-18-2005, 03:12 AM
jcolleme@hotmail.com
Guest
 
Posts: n/a
Default Re: Fidelity Netbenfits Problem

I had the same problem. So I turned off online updates and now cannot
reenable them. My company had just added my stock option account to the
online offerings - so I don't know if that had an impact... Any information
would be appreciated.

"Booster Gold" wrote:

- quote -

> Tried your advice - no immediate success, but maybe it takes a bit for
> the earth and moon and servers to align...
> You would think there would be some sort of explanation somewhere? I
> have no trouble updating with Wachovia or Amex, just Fidelity. I've
> tried removing the account. Adding it back. Turning off online
> services and adding it back. This is the latest attempt.
> Any and all suggestions appreciated.
> The error message isn't even helpfu - couldn't update - "general error"

  #3  
Old 06-18-2005, 03:10 AM
jcolleme
Guest
 
Posts: n/a
Default Re: Fidelity Netbenfits Problem

I have found the same problem. Now that I turned off online services, it
will not allow me to add them back... Fideilty had just added my Stock Option
account to my account - don't know if that caused the recent download
problems. If anyone has information, it would be appreciated.

"Booster Gold" wrote:

- quote -

> Tried your advice - no immediate success, but maybe it takes a bit for
> the earth and moon and servers to align...
> You would think there would be some sort of explanation somewhere? I
> have no trouble updating with Wachovia or Amex, just Fidelity. I've
> tried removing the account. Adding it back. Turning off online
> services and adding it back. This is the latest attempt.
> Any and all suggestions appreciated.
> The error message isn't even helpfu - couldn't update - "general error"

  #2  
Old 06-17-2005, 11:07 PM
Art McClinton
Guest
 
Posts: n/a
Default Re: Fidelity Netbenfits Problem

I have not found this to be true on my accout. NetBenefits does seem to
implement different things for different customers. It still works for
me from within Money or direct log on.

Lou wrote:
- quote -

> Recently Fidelity Net Benefits changed their log in and password
> requirements. Not sure if this applies in your case, but if you user id is
> your social security nuimber you'll need to change it.

  #1  
Old 06-17-2005, 10:09 PM
Booster Gold
Guest
 
Posts: n/a
Default Re: Fidelity Netbenfits Problem

Tried your advice - no immediate success, but maybe it takes a bit for
the earth and moon and servers to align...

You would think there would be some sort of explanation somewhere? I
have no trouble updating with Wachovia or Amex, just Fidelity. I've
tried removing the account. Adding it back. Turning off online
services and adding it back. This is the latest attempt.

Any and all suggestions appreciated.

The error message isn't even helpfu - couldn't update - "general error"

 
Old 06-17-2005, 02:40 PM
Lou
Guest
 
Posts: n/a
Default Re: Fidelity Netbenfits Problem

Recently Fidelity Net Benefits changed their log in and password
requirements. Not sure if this applies in your case, but if you user id is
your social security nuimber you'll need to change it.


  #-1  
Old 06-17-2005, 03:25 AM
Booster Gold
Guest
 
Posts: n/a
Default Fidelity Netbenfits Problem

I have a 401k through Fidelity. Until recently, it was updating fine
but now I cannot update automatically. I'd hate to go back to manually
entering each quarter after getting used to the convenience...

Everytime I just get a message that there's an error. I even tried
going to the site and manually downloading history and importing it...
still an error message.

I have Money 2005.

Any suggestions appreciated - anyone else having problems??

 

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fidelity, netbenfits, problem
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