> Well David,
> It's come down to the point where I'd like to rip the application out and
> re-install it. Heres the way that works.
> http://support.microsoft.com/default...b;en-us;280303
> Uninstall Money 2001
> Run MNYCLEN1.EXE to completely get rid of money 2001
> Delete the c:\program Files\Microsoft Money folder (Make sure your money
> file isn't in here)
> Reboot the computer into safe mode (F8 at startup)
> Re-Install in safe mode, with a custom install, to a different folder that
> hasn't been chosen before
> FYI, I'm not sure if you can install Money in safemode on Windows
> 2000....but I hope so.
> If it doesn't install in safemode, then boot up the computer, end task on
> everything possible, and then install.
> Brian
> "David Clapham" <tdc100[at]btinternet.com> wrote in message
> news:uDP812zPDHA.2832[at]TK2MSFTNGP10.phx.gbl...
> > Hi Brian,
> > > Money updates come through fine! I don't connect to any other
service
> > through Money, got IE 6 with all latest updates.
> > > Regards
> > David
> > > > "Brian" <none[at]aol.com> wrote in message
> > news:#0JoQAwPDHA.2160[at]TK2MSFTNGP11.phx.gbl...
> > > David,
> > > > > So it sounds like we definately have this down to being computer
> specific.
> > > Are you able to receive Money Updates? Do you have any banks that you
> > > connect to? Are you able to connect to them?
> > > > > What version of Internet Explorer do you have? If it's not IE 6 SP1,
> why
> > > don't you go out and download that.....Money relies heavily on IE.
> > > > > Brian
> > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > news:##Q$gfnPDHA.3700[at]tk2msftngp13.phx.gbl...
> > > > Hi Brian,
> > > > > > > Restored defaults, deleted cookies & files, date/time OK. Still
no
> > > Joy.
> > > > Got the following results from the SSL check - "You have connected
to
> > this
> > > > web server using the RC4-MD5 encryption cipher with a secret key
> length
> > of
> > > > 128 bits".
> > > > Also installed Money 2001 on my work machine and the update worked
> fine
> > > (we
> > > > use a network to connect to the internet - no modem). I have also
> tried
> > > > using an alternative driver for my modem. I just can't fathom it!
> > > > > > > Thanks for your advice.
> > > > David Clapham
> > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > news:#juMdaYPDHA.1624[at]tk2msftngp13.phx.gbl...
> > > > > David
> > > > > > > > > Is your Clock/Calendar accurate?
> > > > > Can you try this on another computer?
> > > > > Did you check your internet settings? Tools - Internet Options -
> > > > Security,
> > > > > Privacy. Reset defaults on both of those. On the advanced tab,
hit
> > > > Restore
> > > > > Defaults. On the general tab, delete cookies and delete files.
> > > > > > > > > Try going to www.fortify.net and clicking on the "SSL check".
What
> do
> > > you
> > > > > get when you go there?
> > > > > > > > > Brian
> > > > > > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > news:ueV0SnOPDHA.304[at]tk2msftngp13.phx.gbl...
> > > > > > Hi,
> > > > > > > > > > > Stopped all possible to stop but still getting same error. I
> am
> > > > using
> > > > > a
> > > > > > dial up to an ISP, also tried different dialup & ISP and checked
> my
> > > > > > connection settings.
> > > > > > > > > > > Money created a shortcut on my desktop, on installation, to
Money
> > > > Central
> > > > > > (http://moneycentral.msn.co.uk/) which I can't access, I've
> checked
> > > > > internet
> > > > > > explorer security settings but still no joy. All other sites
seem
> to
> > > > > access
> > > > > > fine!
> > > > > > > > > > > I apperciate your help.
> > > > > > > > > > > Best regards,
> > > > > > David
> > > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > > news:O3TnaDBPDHA.2788[at]TK2MSFTNGP10.phx.gbl...
> > > > > > > So the sample file doesn't update as well huh? Why don't you
> > check
> > > to
> > > > > see
> > > > > > > if it's a n application running in the background then. Go
> ahead
> > > and
> > > > > try
> > > > > > to
> > > > > > > remove other applications from running in the background. Hit
> > > > > > ALT-CTRL-DEL
> > > > > > > and try to end taks on everything. If it ends task, then you
> > don't
> > > > need
> > > > > > it.
> > > > > > > If Windows 2000 refuses, then you need it. Then launch money
> and
> > > try
> > > > to
> > > > > > > connect. Something else you might consider would be to
download
> > > Money
> > > > > > 2003,
> > > > > > > and see if it is able to update the quotes.
> > > > > > > > > > > > > What kind of internet connection do you have? dialup? Cable
> > modem?
> > > > > Are
> > > > > > > you using a router? if, so, bypass the router.
> > > > > > > > > > > > > Brian
> > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > > news:#ITvRoAPDHA.4024[at]tk2msftngp13.phx.gbl...
> > > > > > > > Excellent idea - I tried but still get same problem!
> > > > > > > > > > > > > > > Thanks for trying.
> > > > > > > > > > > > > > > Best regards,
> > > > > > > > David Clapham
> > > > > > > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > > > > news:eZZCDV#ODHA.304[at]tk2msftngp13.phx.gbl...
> > > > > > > > > Open the sample file. Its in c:\Program files\Microsoft
> Money
> > > > > > > > > See if the sample file updates, this will let you know if
> it's
> > > > > > specific
> > > > > > > to
> > > > > > > > > your data file(IE Data File, Ticker Symbols), or if it's
> > > specific
> > > > to
> > > > > > > your
> > > > > > > > > Computer(IE Internet Connection, Software running in the
> > > > background)
> > > > > > > > > > > > > > > > > Brian
> > > > > > > > > > > > > > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > > > > news:eSnYJV0ODHA.2768[at]tk2msftngp13.phx.gbl...
> > > > > > > > > > > > > > > > > > > Hi,
> > > > > > > > > > I have tried just selecting a single price to update but
> > still
> > > > get
> > > > > > the
> > > > > > > > > same
> > > > > > > > > > message.
> > > > > > > > > > > > > > > > > > > Please please help, I,m getting desperate!
> > > > > > > > > > > > > > > > > > > Regards
> > > > > > > > > > David
> > > > > > > > > > "mad" <madbb[at]hotmail.com> wrote in message
> > > > > > > > > > news:0e6b01c33ab7$117ee1a0$a001280a[at]phx.gbl...
> > > > > > > > > > > > > > > > > > > > > > -----Original Message-----
> > > > > > > > > > > > Hi,
> > > > > > > > > > > > > > > > > > > > > > > I have just installed Win 2000 Pro and installed
Money
> > > > > > > > > > > > > > > > > > > > > > > 2001. I restored my money data file from my previous
> Win
> > > > > > > > > > > 98
> > > > > > > > > > > > > > > > > > > > > > > operating system and all works fine until I go to
> update
> > > > > > > > > > > > > > > > > > > > > > > prices of my shares online (using my Modem), it
> attempts
> > > > > > > > > > > > > > > > > > > > > > > to get any Money updates, which download fine, then
> > > > > > > > > > > > > > > > > > > > > > > the 'Online Prices and Exchange Rates:' when I get
the
> > > > > > > > > > > > > > > > > > > > > > > following error message -
> > > > > > > > > > > > > > > > > > > > > > > "An unexpected error occurred while retrieving online
> > > > > > > > > > > > > > > > > > > > > > > prices and exchange rates. Please try the operation
> > > > > > > > > > > again.
> > > > > > > > > > > > > > > > > > > > > > > If the problem persists, exit Money, restart the
> > > > > > > > > > > > > > > > > > > > > > > application and try again."
> > > > > > > > > > > > > > > > > > > > > > > I have tried different connection settings and
> different
> > > > > > > > > > > dialups (internet
> > > > > > > > > > > > access & email works fine), complete
> > > > > > > > > > > > > > > > > > > > > > > uninstall & reinstall of Money 2001, Microsoft FAQ &
> > > > > > > > > > > searched through the
> > > > > > > > > > > > money news groups,
> > > > > > > > > > > > > > > > > > > > > > > uninstalled Internet Security & Norton Antivirus
2002,
> > > > > > > > > > > running the Money
> > > > > > > > > > > > 2001 file repair option, downloading and running the
> > > > > > > > > > > latest 'Money Super
> > > > > > > > > > > > Salvage Utility' neither find damaged files, tried
> > > > > > > > > > > archiving and restoring
> > > > > > > > > > > > and exporting my data and importing to a new file.
> > > > > > > > > > > > > > > > > > > > > > > All updates and drivers installed correctly and upto
> > > > > > > > > > > date.
> > > > > > > > > > > > > > > > > > > > > > > I would be most grateful for any advice or a pointer
in
> > > > > > > > > > > > > > > > > > > > > > > the best direction for help.
> > > > > > > > > > > > > > > > > > > > > > > Thanks
> > > > > > > > > > > > > > > > > > > > > > > David Clapham.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > .
> > > > > > > > > > > > Try going to your portfolio and click on update
prices
> > > > > > > > > > > then pick a quote to download. Depending on how many
> you
> > > > > > > > > > > have take out half of the quotes and try a download.
If
> > > > > > > > > > > that works then you might have a broken sticker
symbol.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >

> Well David,
> It's come down to the point where I'd like to rip the application out and
> re-install it. Heres the way that works.
> http://support.microsoft.com/default...b;en-us;280303
> Uninstall Money 2001
> Run MNYCLEN1.EXE to completely get rid of money 2001
> Delete the c:\program Files\Microsoft Money folder (Make sure your money
> file isn't in here)
> Reboot the computer into safe mode (F8 at startup)
> Re-Install in safe mode, with a custom install, to a different folder that
> hasn't been chosen before
> FYI, I'm not sure if you can install Money in safemode on Windows
> 2000....but I hope so.
> If it doesn't install in safemode, then boot up the computer, end task on
> everything possible, and then install.
> Brian
> "David Clapham" <tdc100[at]btinternet.com> wrote in message
> news:uDP812zPDHA.2832[at]TK2MSFTNGP10.phx.gbl...
> > Hi Brian,
> > > Money updates come through fine! I don't connect to any other
service
> > through Money, got IE 6 with all latest updates.
> > > Regards
> > David
> > > > "Brian" <none[at]aol.com> wrote in message
> > news:#0JoQAwPDHA.2160[at]TK2MSFTNGP11.phx.gbl...
> > > David,
> > > > > So it sounds like we definately have this down to being computer
> specific.
> > > Are you able to receive Money Updates? Do you have any banks that you
> > > connect to? Are you able to connect to them?
> > > > > What version of Internet Explorer do you have? If it's not IE 6 SP1,
> why
> > > don't you go out and download that.....Money relies heavily on IE.
> > > > > Brian
> > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > news:##Q$gfnPDHA.3700[at]tk2msftngp13.phx.gbl...
> > > > Hi Brian,
> > > > > > > Restored defaults, deleted cookies & files, date/time OK. Still
no
> > > Joy.
> > > > Got the following results from the SSL check - "You have connected
to
> > this
> > > > web server using the RC4-MD5 encryption cipher with a secret key
> length
> > of
> > > > 128 bits".
> > > > Also installed Money 2001 on my work machine and the update worked
> fine
> > > (we
> > > > use a network to connect to the internet - no modem). I have also
> tried
> > > > using an alternative driver for my modem. I just can't fathom it!
> > > > > > > Thanks for your advice.
> > > > David Clapham
> > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > news:#juMdaYPDHA.1624[at]tk2msftngp13.phx.gbl...
> > > > > David
> > > > > > > > > Is your Clock/Calendar accurate?
> > > > > Can you try this on another computer?
> > > > > Did you check your internet settings? Tools - Internet Options -
> > > > Security,
> > > > > Privacy. Reset defaults on both of those. On the advanced tab,
hit
> > > > Restore
> > > > > Defaults. On the general tab, delete cookies and delete files.
> > > > > > > > > Try going to www.fortify.net and clicking on the "SSL check".
What
> do
> > > you
> > > > > get when you go there?
> > > > > > > > > Brian
> > > > > > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > news:ueV0SnOPDHA.304[at]tk2msftngp13.phx.gbl...
> > > > > > Hi,
> > > > > > > > > > > Stopped all possible to stop but still getting same error. I
> am
> > > > using
> > > > > a
> > > > > > dial up to an ISP, also tried different dialup & ISP and checked
> my
> > > > > > connection settings.
> > > > > > > > > > > Money created a shortcut on my desktop, on installation, to
Money
> > > > Central
> > > > > > (http://moneycentral.msn.co.uk/) which I can't access, I've
> checked
> > > > > internet
> > > > > > explorer security settings but still no joy. All other sites
seem
> to
> > > > > access
> > > > > > fine!
> > > > > > > > > > > I apperciate your help.
> > > > > > > > > > > Best regards,
> > > > > > David
> > > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > > news:O3TnaDBPDHA.2788[at]TK2MSFTNGP10.phx.gbl...
> > > > > > > So the sample file doesn't update as well huh? Why don't you
> > check
> > > to
> > > > > see
> > > > > > > if it's a n application running in the background then. Go
> ahead
> > > and
> > > > > try
> > > > > > to
> > > > > > > remove other applications from running in the background. Hit
> > > > > > ALT-CTRL-DEL
> > > > > > > and try to end taks on everything. If it ends task, then you
> > don't
> > > > need
> > > > > > it.
> > > > > > > If Windows 2000 refuses, then you need it. Then launch money
> and
> > > try
> > > > to
> > > > > > > connect. Something else you might consider would be to
download
> > > Money
> > > > > > 2003,
> > > > > > > and see if it is able to update the quotes.
> > > > > > > > > > > > > What kind of internet connection do you have? dialup? Cable
> > modem?
> > > > > Are
> > > > > > > you using a router? if, so, bypass the router.
> > > > > > > > > > > > > Brian
> > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > > news:#ITvRoAPDHA.4024[at]tk2msftngp13.phx.gbl...
> > > > > > > > Excellent idea - I tried but still get same problem!
> > > > > > > > > > > > > > > Thanks for trying.
> > > > > > > > > > > > > > > Best regards,
> > > > > > > > David Clapham
> > > > > > > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > > > > news:eZZCDV#ODHA.304[at]tk2msftngp13.phx.gbl...
> > > > > > > > > Open the sample file. Its in c:\Program files\Microsoft
> Money
> > > > > > > > > See if the sample file updates, this will let you know if
> it's
> > > > > > specific
> > > > > > > to
> > > > > > > > > your data file(IE Data File, Ticker Symbols), or if it's
> > > specific
> > > > to
> > > > > > > your
> > > > > > > > > Computer(IE Internet Connection, Software running in the
> > > > background)
> > > > > > > > > > > > > > > > > Brian
> > > > > > > > > > > > > > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > > > > news:eSnYJV0ODHA.2768[at]tk2msftngp13.phx.gbl...
> > > > > > > > > > > > > > > > > > > Hi,
> > > > > > > > > > I have tried just selecting a single price to update but
> > still
> > > > get
> > > > > > the
> > > > > > > > > same
> > > > > > > > > > message.
> > > > > > > > > > > > > > > > > > > Please please help, I,m getting desperate!
> > > > > > > > > > > > > > > > > > > Regards
> > > > > > > > > > David
> > > > > > > > > > "mad" <madbb[at]hotmail.com> wrote in message
> > > > > > > > > > news:0e6b01c33ab7$117ee1a0$a001280a[at]phx.gbl...
> > > > > > > > > > > > > > > > > > > > > > -----Original Message-----
> > > > > > > > > > > > Hi,
> > > > > > > > > > > > > > > > > > > > > > > I have just installed Win 2000 Pro and installed
Money
> > > > > > > > > > > > > > > > > > > > > > > 2001. I restored my money data file from my previous
> Win
> > > > > > > > > > > 98
> > > > > > > > > > > > > > > > > > > > > > > operating system and all works fine until I go to
> update
> > > > > > > > > > > > > > > > > > > > > > > prices of my shares online (using my Modem), it
> attempts
> > > > > > > > > > > > > > > > > > > > > > > to get any Money updates, which download fine, then
> > > > > > > > > > > > > > > > > > > > > > > the 'Online Prices and Exchange Rates:' when I get
the
> > > > > > > > > > > > > > > > > > > > > > > following error message -
> > > > > > > > > > > > > > > > > > > > > > > "An unexpected error occurred while retrieving online
> > > > > > > > > > > > > > > > > > > > > > > prices and exchange rates. Please try the operation
> > > > > > > > > > > again.
> > > > > > > > > > > > > > > > > > > > > > > If the problem persists, exit Money, restart the
> > > > > > > > > > > > > > > > > > > > > > > application and try again."
> > > > > > > > > > > > > > > > > > > > > > > I have tried different connection settings and
> different
> > > > > > > > > > > dialups (internet
> > > > > > > > > > > > access & email works fine), complete
> > > > > > > > > > > > > > > > > > > > > > > uninstall & reinstall of Money 2001, Microsoft FAQ &
> > > > > > > > > > > searched through the
> > > > > > > > > > > > money news groups,
> > > > > > > > > > > > > > > > > > > > > > > uninstalled Internet Security & Norton Antivirus
2002,
> > > > > > > > > > > running the Money
> > > > > > > > > > > > 2001 file repair option, downloading and running the
> > > > > > > > > > > latest 'Money Super
> > > > > > > > > > > > Salvage Utility' neither find damaged files, tried
> > > > > > > > > > > archiving and restoring
> > > > > > > > > > > > and exporting my data and importing to a new file.
> > > > > > > > > > > > > > > > > > > > > > > All updates and drivers installed correctly and upto
> > > > > > > > > > > date.
> > > > > > > > > > > > > > > > > > > > > > > I would be most grateful for any advice or a pointer
in
> > > > > > > > > > > > > > > > > > > > > > > the best direction for help.
> > > > > > > > > > > > > > > > > > > > > > > Thanks
> > > > > > > > > > > > > > > > > > > > > > > David Clapham.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > .
> > > > > > > > > > > > Try going to your portfolio and click on update
prices
> > > > > > > > > > > then pick a quote to download. Depending on how many
> you
> > > > > > > > > > > have take out half of the quotes and try a download.
If
> > > > > > > > > > > that works then you might have a broken sticker
symbol.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >

> Hi Brian,
> Money updates come through fine! I don't connect to any other service
> through Money, got IE 6 with all latest updates.
> Regards
> David
> "Brian" <none[at]aol.com> wrote in message
> news:#0JoQAwPDHA.2160[at]TK2MSFTNGP11.phx.gbl...
> > David,
> > > So it sounds like we definately have this down to being computer
specific.
> > Are you able to receive Money Updates? Do you have any banks that you
> > connect to? Are you able to connect to them?
> > > What version of Internet Explorer do you have? If it's not IE 6 SP1,
why
> > don't you go out and download that.....Money relies heavily on IE.
> > > Brian
> > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > news:##Q$gfnPDHA.3700[at]tk2msftngp13.phx.gbl...
> > > Hi Brian,
> > > > > Restored defaults, deleted cookies & files, date/time OK. Still no
> > Joy.
> > > Got the following results from the SSL check - "You have connected to
> this
> > > web server using the RC4-MD5 encryption cipher with a secret key
length
> of
> > > 128 bits".
> > > Also installed Money 2001 on my work machine and the update worked
fine
> > (we
> > > use a network to connect to the internet - no modem). I have also
tried
> > > using an alternative driver for my modem. I just can't fathom it!
> > > > > Thanks for your advice.
> > > David Clapham
> > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > news:#juMdaYPDHA.1624[at]tk2msftngp13.phx.gbl...
> > > > David
> > > > > > > Is your Clock/Calendar accurate?
> > > > Can you try this on another computer?
> > > > Did you check your internet settings? Tools - Internet Options -
> > > Security,
> > > > Privacy. Reset defaults on both of those. On the advanced tab, hit
> > > Restore
> > > > Defaults. On the general tab, delete cookies and delete files.
> > > > > > > Try going to www.fortify.net and clicking on the "SSL check". What
do
> > you
> > > > get when you go there?
> > > > > > > Brian
> > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > news:ueV0SnOPDHA.304[at]tk2msftngp13.phx.gbl...
> > > > > Hi,
> > > > > > > > > Stopped all possible to stop but still getting same error. I
am
> > > using
> > > > a
> > > > > dial up to an ISP, also tried different dialup & ISP and checked
my
> > > > > connection settings.
> > > > > > > > > Money created a shortcut on my desktop, on installation, to Money
> > > Central
> > > > > (http://moneycentral.msn.co.uk/) which I can't access, I've
checked
> > > > internet
> > > > > explorer security settings but still no joy. All other sites seem
to
> > > > access
> > > > > fine!
> > > > > > > > > I apperciate your help.
> > > > > > > > > Best regards,
> > > > > David
> > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > news:O3TnaDBPDHA.2788[at]TK2MSFTNGP10.phx.gbl...
> > > > > > So the sample file doesn't update as well huh? Why don't you
> check
> > to
> > > > see
> > > > > > if it's a n application running in the background then. Go
ahead
> > and
> > > > try
> > > > > to
> > > > > > remove other applications from running in the background. Hit
> > > > > ALT-CTRL-DEL
> > > > > > and try to end taks on everything. If it ends task, then you
> don't
> > > need
> > > > > it.
> > > > > > If Windows 2000 refuses, then you need it. Then launch money
and
> > try
> > > to
> > > > > > connect. Something else you might consider would be to download
> > Money
> > > > > 2003,
> > > > > > and see if it is able to update the quotes.
> > > > > > > > > > > What kind of internet connection do you have? dialup? Cable
> modem?
> > > > Are
> > > > > > you using a router? if, so, bypass the router.
> > > > > > > > > > > Brian
> > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > news:#ITvRoAPDHA.4024[at]tk2msftngp13.phx.gbl...
> > > > > > > Excellent idea - I tried but still get same problem!
> > > > > > > > > > > > > Thanks for trying.
> > > > > > > > > > > > > Best regards,
> > > > > > > David Clapham
> > > > > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > > > news:eZZCDV#ODHA.304[at]tk2msftngp13.phx.gbl...
> > > > > > > > Open the sample file. Its in c:\Program files\Microsoft
Money
> > > > > > > > See if the sample file updates, this will let you know if
it's
> > > > > specific
> > > > > > to
> > > > > > > > your data file(IE Data File, Ticker Symbols), or if it's
> > specific
> > > to
> > > > > > your
> > > > > > > > Computer(IE Internet Connection, Software running in the
> > > background)
> > > > > > > > > > > > > > > Brian
> > > > > > > > > > > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > > > news:eSnYJV0ODHA.2768[at]tk2msftngp13.phx.gbl...
> > > > > > > > > > > > > > > > > Hi,
> > > > > > > > > I have tried just selecting a single price to update but
> still
> > > get
> > > > > the
> > > > > > > > same
> > > > > > > > > message.
> > > > > > > > > > > > > > > > > Please please help, I,m getting desperate!
> > > > > > > > > > > > > > > > > Regards
> > > > > > > > > David
> > > > > > > > > "mad" <madbb[at]hotmail.com> wrote in message
> > > > > > > > > news:0e6b01c33ab7$117ee1a0$a001280a[at]phx.gbl...
> > > > > > > > > > > > > > > > > > > > -----Original Message-----
> > > > > > > > > > > Hi,
> > > > > > > > > > > > > > > > > > > > > I have just installed Win 2000 Pro and installed Money
> > > > > > > > > > > > > > > > > > > > > 2001. I restored my money data file from my previous
Win
> > > > > > > > > > 98
> > > > > > > > > > > > > > > > > > > > > operating system and all works fine until I go to
update
> > > > > > > > > > > > > > > > > > > > > prices of my shares online (using my Modem), it
attempts
> > > > > > > > > > > > > > > > > > > > > to get any Money updates, which download fine, then
> > > > > > > > > > > > > > > > > > > > > the 'Online Prices and Exchange Rates:' when I get the
> > > > > > > > > > > > > > > > > > > > > following error message -
> > > > > > > > > > > > > > > > > > > > > "An unexpected error occurred while retrieving online
> > > > > > > > > > > > > > > > > > > > > prices and exchange rates. Please try the operation
> > > > > > > > > > again.
> > > > > > > > > > > > > > > > > > > > > If the problem persists, exit Money, restart the
> > > > > > > > > > > > > > > > > > > > > application and try again."
> > > > > > > > > > > > > > > > > > > > > I have tried different connection settings and
different
> > > > > > > > > > dialups (internet
> > > > > > > > > > > access & email works fine), complete
> > > > > > > > > > > > > > > > > > > > > uninstall & reinstall of Money 2001, Microsoft FAQ &
> > > > > > > > > > searched through the
> > > > > > > > > > > money news groups,
> > > > > > > > > > > > > > > > > > > > > uninstalled Internet Security & Norton Antivirus 2002,
> > > > > > > > > > running the Money
> > > > > > > > > > > 2001 file repair option, downloading and running the
> > > > > > > > > > latest 'Money Super
> > > > > > > > > > > Salvage Utility' neither find damaged files, tried
> > > > > > > > > > archiving and restoring
> > > > > > > > > > > and exporting my data and importing to a new file.
> > > > > > > > > > > > > > > > > > > > > All updates and drivers installed correctly and upto
> > > > > > > > > > date.
> > > > > > > > > > > > > > > > > > > > > I would be most grateful for any advice or a pointer in
> > > > > > > > > > > > > > > > > > > > > the best direction for help.
> > > > > > > > > > > > > > > > > > > > > Thanks
> > > > > > > > > > > > > > > > > > > > > David Clapham.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > .
> > > > > > > > > > > Try going to your portfolio and click on update prices
> > > > > > > > > > then pick a quote to download. Depending on how many
you
> > > > > > > > > > have take out half of the quotes and try a download. If
> > > > > > > > > > that works then you might have a broken sticker symbol.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >

> David,
> So it sounds like we definately have this down to being computer specific.
> Are you able to receive Money Updates? Do you have any banks that you
> connect to? Are you able to connect to them?
> What version of Internet Explorer do you have? If it's not IE 6 SP1, why
> don't you go out and download that.....Money relies heavily on IE.
> Brian
> "David Clapham" <tdc100[at]btinternet.com> wrote in message
> news:##Q$gfnPDHA.3700[at]tk2msftngp13.phx.gbl...
> > Hi Brian,
> > > Restored defaults, deleted cookies & files, date/time OK. Still no
> Joy.
> > Got the following results from the SSL check - "You have connected to
this
> > web server using the RC4-MD5 encryption cipher with a secret key length
of
> > 128 bits".
> > Also installed Money 2001 on my work machine and the update worked fine
> (we
> > use a network to connect to the internet - no modem). I have also tried
> > using an alternative driver for my modem. I just can't fathom it!
> > > Thanks for your advice.
> > David Clapham
> > > > "Brian" <none[at]aol.com> wrote in message
> > news:#juMdaYPDHA.1624[at]tk2msftngp13.phx.gbl...
> > > David
> > > > > Is your Clock/Calendar accurate?
> > > Can you try this on another computer?
> > > Did you check your internet settings? Tools - Internet Options -
> > Security,
> > > Privacy. Reset defaults on both of those. On the advanced tab, hit
> > Restore
> > > Defaults. On the general tab, delete cookies and delete files.
> > > > > Try going to www.fortify.net and clicking on the "SSL check". What do
> you
> > > get when you go there?
> > > > > Brian
> > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > news:ueV0SnOPDHA.304[at]tk2msftngp13.phx.gbl...
> > > > Hi,
> > > > > > > Stopped all possible to stop but still getting same error. I am
> > using
> > > a
> > > > dial up to an ISP, also tried different dialup & ISP and checked my
> > > > connection settings.
> > > > > > > Money created a shortcut on my desktop, on installation, to Money
> > Central
> > > > (http://moneycentral.msn.co.uk/) which I can't access, I've checked
> > > internet
> > > > explorer security settings but still no joy. All other sites seem to
> > > access
> > > > fine!
> > > > > > > I apperciate your help.
> > > > > > > Best regards,
> > > > David
> > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > news:O3TnaDBPDHA.2788[at]TK2MSFTNGP10.phx.gbl...
> > > > > So the sample file doesn't update as well huh? Why don't you
check
> to
> > > see
> > > > > if it's a n application running in the background then. Go ahead
> and
> > > try
> > > > to
> > > > > remove other applications from running in the background. Hit
> > > > ALT-CTRL-DEL
> > > > > and try to end taks on everything. If it ends task, then you
don't
> > need
> > > > it.
> > > > > If Windows 2000 refuses, then you need it. Then launch money and
> try
> > to
> > > > > connect. Something else you might consider would be to download
> Money
> > > > 2003,
> > > > > and see if it is able to update the quotes.
> > > > > > > > > What kind of internet connection do you have? dialup? Cable
modem?
> > > Are
> > > > > you using a router? if, so, bypass the router.
> > > > > > > > > Brian
> > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > news:#ITvRoAPDHA.4024[at]tk2msftngp13.phx.gbl...
> > > > > > Excellent idea - I tried but still get same problem!
> > > > > > > > > > > Thanks for trying.
> > > > > > > > > > > Best regards,
> > > > > > David Clapham
> > > > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > > news:eZZCDV#ODHA.304[at]tk2msftngp13.phx.gbl...
> > > > > > > Open the sample file. Its in c:\Program files\Microsoft Money
> > > > > > > See if the sample file updates, this will let you know if it's
> > > > specific
> > > > > to
> > > > > > > your data file(IE Data File, Ticker Symbols), or if it's
> specific
> > to
> > > > > your
> > > > > > > Computer(IE Internet Connection, Software running in the
> > background)
> > > > > > > > > > > > > Brian
> > > > > > > > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > > news:eSnYJV0ODHA.2768[at]tk2msftngp13.phx.gbl...
> > > > > > > > > > > > > > > Hi,
> > > > > > > > I have tried just selecting a single price to update but
still
> > get
> > > > the
> > > > > > > same
> > > > > > > > message.
> > > > > > > > > > > > > > > Please please help, I,m getting desperate!
> > > > > > > > > > > > > > > Regards
> > > > > > > > David
> > > > > > > > "mad" <madbb[at]hotmail.com> wrote in message
> > > > > > > > news:0e6b01c33ab7$117ee1a0$a001280a[at]phx.gbl...
> > > > > > > > > > > > > > > > > > -----Original Message-----
> > > > > > > > > > Hi,
> > > > > > > > > > > > > > > > > > > I have just installed Win 2000 Pro and installed Money
> > > > > > > > > > > > > > > > > > > 2001. I restored my money data file from my previous Win
> > > > > > > > > 98
> > > > > > > > > > > > > > > > > > > operating system and all works fine until I go to update
> > > > > > > > > > > > > > > > > > > prices of my shares online (using my Modem), it attempts
> > > > > > > > > > > > > > > > > > > to get any Money updates, which download fine, then
> > > > > > > > > > > > > > > > > > > the 'Online Prices and Exchange Rates:' when I get the
> > > > > > > > > > > > > > > > > > > following error message -
> > > > > > > > > > > > > > > > > > > "An unexpected error occurred while retrieving online
> > > > > > > > > > > > > > > > > > > prices and exchange rates. Please try the operation
> > > > > > > > > again.
> > > > > > > > > > > > > > > > > > > If the problem persists, exit Money, restart the
> > > > > > > > > > > > > > > > > > > application and try again."
> > > > > > > > > > > > > > > > > > > I have tried different connection settings and different
> > > > > > > > > dialups (internet
> > > > > > > > > > access & email works fine), complete
> > > > > > > > > > > > > > > > > > > uninstall & reinstall of Money 2001, Microsoft FAQ &
> > > > > > > > > searched through the
> > > > > > > > > > money news groups,
> > > > > > > > > > > > > > > > > > > uninstalled Internet Security & Norton Antivirus 2002,
> > > > > > > > > running the Money
> > > > > > > > > > 2001 file repair option, downloading and running the
> > > > > > > > > latest 'Money Super
> > > > > > > > > > Salvage Utility' neither find damaged files, tried
> > > > > > > > > archiving and restoring
> > > > > > > > > > and exporting my data and importing to a new file.
> > > > > > > > > > > > > > > > > > > All updates and drivers installed correctly and upto
> > > > > > > > > date.
> > > > > > > > > > > > > > > > > > > I would be most grateful for any advice or a pointer in
> > > > > > > > > > > > > > > > > > > the best direction for help.
> > > > > > > > > > > > > > > > > > > Thanks
> > > > > > > > > > > > > > > > > > > David Clapham.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > .
> > > > > > > > > > Try going to your portfolio and click on update prices
> > > > > > > > > then pick a quote to download. Depending on how many you
> > > > > > > > > have take out half of the quotes and try a download. If
> > > > > > > > > that works then you might have a broken sticker symbol.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >

> Hi Brian,
> Restored defaults, deleted cookies & files, date/time OK. Still no
Joy.
> Got the following results from the SSL check - "You have connected to this
> web server using the RC4-MD5 encryption cipher with a secret key length of
> 128 bits".
> Also installed Money 2001 on my work machine and the update worked fine
(we
> use a network to connect to the internet - no modem). I have also tried
> using an alternative driver for my modem. I just can't fathom it!
> Thanks for your advice.
> David Clapham
> "Brian" <none[at]aol.com> wrote in message
> news:#juMdaYPDHA.1624[at]tk2msftngp13.phx.gbl...
> > David
> > > Is your Clock/Calendar accurate?
> > Can you try this on another computer?
> > Did you check your internet settings? Tools - Internet Options -
> Security,
> > Privacy. Reset defaults on both of those. On the advanced tab, hit
> Restore
> > Defaults. On the general tab, delete cookies and delete files.
> > > Try going to www.fortify.net and clicking on the "SSL check". What do
you
> > get when you go there?
> > > Brian
> > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > news:ueV0SnOPDHA.304[at]tk2msftngp13.phx.gbl...
> > > Hi,
> > > > > Stopped all possible to stop but still getting same error. I am
> using
> > a
> > > dial up to an ISP, also tried different dialup & ISP and checked my
> > > connection settings.
> > > > > Money created a shortcut on my desktop, on installation, to Money
> Central
> > > (http://moneycentral.msn.co.uk/) which I can't access, I've checked
> > internet
> > > explorer security settings but still no joy. All other sites seem to
> > access
> > > fine!
> > > > > I apperciate your help.
> > > > > Best regards,
> > > David
> > > > > "Brian" <none[at]aol.com> wrote in message
> > > news:O3TnaDBPDHA.2788[at]TK2MSFTNGP10.phx.gbl...
> > > > So the sample file doesn't update as well huh? Why don't you check
to
> > see
> > > > if it's a n application running in the background then. Go ahead
and
> > try
> > > to
> > > > remove other applications from running in the background. Hit
> > > ALT-CTRL-DEL
> > > > and try to end taks on everything. If it ends task, then you don't
> need
> > > it.
> > > > If Windows 2000 refuses, then you need it. Then launch money and
try
> to
> > > > connect. Something else you might consider would be to download
Money
> > > 2003,
> > > > and see if it is able to update the quotes.
> > > > > > > What kind of internet connection do you have? dialup? Cable modem?
> > Are
> > > > you using a router? if, so, bypass the router.
> > > > > > > Brian
> > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > news:#ITvRoAPDHA.4024[at]tk2msftngp13.phx.gbl...
> > > > > Excellent idea - I tried but still get same problem!
> > > > > > > > > Thanks for trying.
> > > > > > > > > Best regards,
> > > > > David Clapham
> > > > > > > > > "Brian" <none[at]aol.com> wrote in message
> > > > > news:eZZCDV#ODHA.304[at]tk2msftngp13.phx.gbl...
> > > > > > Open the sample file. Its in c:\Program files\Microsoft Money
> > > > > > See if the sample file updates, this will let you know if it's
> > > specific
> > > > to
> > > > > > your data file(IE Data File, Ticker Symbols), or if it's
specific
> to
> > > > your
> > > > > > Computer(IE Internet Connection, Software running in the
> background)
> > > > > > > > > > > Brian
> > > > > > > > > > > > > > > > "David Clapham" <tdc100[at]btinternet.com> wrote in message
> > > > > > news:eSnYJV0ODHA.2768[at]tk2msftngp13.phx.gbl...
> > > > > > > > > > > > > Hi,
> > > > > > > I have tried just selecting a single price to update but still
> get
> > > the
> > > > > > same
> > > > > > > message.
> > > > > > > > > > > > > Please please help, I,m getting desperate!
> > > > > > > > > > > > > Regards
> > > > > > > David
> > > > > > > "mad" <madbb[at]hotmail.com> wrote in message
> > > > > > > news:0e6b01c33ab7$117ee1a0$a001280a[at]phx.gbl...
> > > > > > > > > > > > > > > > -----Original Message-----
> > > > > > > > > Hi,
> > > > > > > > > > > > > > > > > I have just installed Win 2000 Pro and installed Money
> > > > > > > > > > > > > > > > > 2001. I restored my money data file from my previous Win
> > > > > > > > 98
> > > > > > > > > > > > > > > > > operating system and all works fine until I go to update
> > > > > > > > > > > > > > > > > prices of my shares online (using my Modem), it attempts
> > > > > > > > > > > > > > > > > to get any Money updates, which download fine, then
> > > > > > > > > > > > > > > > > the 'Online Prices and Exchange Rates:' when I get the
> > > > > > > > > > > > > > > > > following error message -
> > > > > > > > > > > > > > > > > "An unexpected error occurred while retrieving online
> > > > > > > > > > > > > > > > > prices and exchange rates. Please try the operation
> > > > > > > > again.
> > > > > > > > > > > > > > > > > If the problem persists, exit Money, restart the
> > > > > > > > > > > > > > > > > application and try again."
> > > > > > > > > > > > > > > > > I have tried different connection settings and different
> > > > > > > > dialups (internet
> > > > > > > > > access & email works fine), complete
> > > > > > > > > > > > > > > > > uninstall & reinstall of Money 2001, Microsoft FAQ &
> > > > > > > > searched through the
> > > > > > > > > money news groups,
> > > > > > > > > > > > > > > > > uninstalled Internet Security & Norton Antivirus 2002,
> > > > > > > > running the Money
> > > > > > > > > 2001 file repair option, downloading and running the
> > > > > > > > latest 'Money Super
> > > > > > > > > Salvage Utility' neither find damaged files, tried
> > > > > > > > archiving and restoring
> > > > > > > > > and exporting my data and importing to a new file.
> > > > > > > > > > > > > > > > > All updates and drivers installed correctly and upto
> > > > > > > > date.
> > > > > > > > > > > > > > > > > I would be most grateful for any advice or a pointer in
> > > > > > > > > > > > > > > > > the best direction for help.
> > > > > > > > > > > > > > > > > Thanks
> > > > > > > > > > > > > > > > > David Clapham.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > .
> > > > > > > > > Try going to your portfolio and click on update prices
> > > > > > > > then pick a quote to download. Depending on how many you
> > > > > > > > have take out half of the quotes and try a download. If
> > > > > > > > that works then you might have a broken sticker symbol.
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >