In microsoft.public.money, Confusted in TN wrote:

- quote -

Perhaps 14.0.150.1105 if you are using the Business version.

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Check to make sure the problem still occurs.

I assume the problem occurs with any Money file-- not just the new
one.

Consider turning the Windows firewall on. Uninstall Norton, and try
your updates. Then reinstall Norton if you like.

In microsoft.public.money, Confusted in TN <Confusted in
TN[at]discussions.microsoft.com> wrote:

- quote -

1. What is the version when you do File-> Help-> About... ? It should
be Version 14.0.*.1105 if the Money update has been applied. If you
can not achieve that, try making a new XP administrative user.
Create a new Money file as that user. Do updates. When the update
gets the version OK, you can delete that user.


2. Some people have reported that turning Norton off does not
disable everything. They have to uninstall, do the update, and then
reinstall. Make sure your Windows Updates are up to date before
trying that.

Version # 14.0.50.1105

"Confusted in TN" wrote:

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I started a new file on 3.12.05. Just this past weekend, I was unable to
update the file - I couldn't download new transactions or upload payments.

I've repaired the file, turned off Norton then tried to update, etc. but
still no luck. Is there a common solution to this problem?

I'm using MS Money 2005, with XP Pro, 512MB Ram and Norton Internet Security
2005. The windows firewall is off.

Thoughts?