Any online banks with great service?

#2 04-28-2005, 01:49 AM

I use Lockheed Federal Credit Union, and have been thoroughly happy with
them for many years. If you qualify for membership, join up. You won't be
sorry. Their on-line services are excellent. Very flexible, and responsive
to all of your concerns.

- John

"Don Awalt" <donawalt[at]removethisgmail.com> wrote in message
news:%23TOa$nxSFHA.548[at]tk2msftngp13.phx.gbl...
We have been very happy with Wachovia, and the Money 2004 support for bank
and credit card accounts is excellent.

<cpemberton2[at]hotmail.com> wrote in message
news:1112994105.727334.219540[at]l41g2000cwc.googlegroups.com...
- quote -

> Citibank does all that you listed and even lets you transfer money
> between different Citibank accounts (different names, different
> locations in the US and even selected foreign countries) on the
> website. Service is good, but it's a bit expensive. Hope this helps
> and hope you get other opinions on this.
> ameyer2[at]yahoo.com wrote:
> > We have used Etrade Bank and their service is abysmal.
> > > There are some obvious things that just don't work online.
> > Transferrring money from one account to another is one of
> > them if they're in two different names.
> > > You have to fight through layers of useless automated
> > phone recordings to speak to a human, then you get a guy
> > who tells you you can't do what you've been doing every
> > month for years. Then he puts you on hold for a half
> > hour.
> > > When you transfer money from one account to another, the
> > transfer may or may not go through, and may take two days
> > to do even though both accounts are Etrade accounts.
> > > Sometimes we've paid bills electronically only to find that
> > the bill wasn't paid, or was paid late.
> > > When you call them, you often get their investment staff
> > even though you call the bank number, and you sometimes
> > have to fight through the investment screens online to get
> > to the banking.
> > > I want a bank that has a clean, reliable web service,
> > has a competent human being to answer the phone when you
> > call, and actually performs the services they advertise
> > in a timely fashion.
> > > Any recommendations?
> > > Thanks.
> > > Alan

#1 04-27-2005, 11:12 AM

We have been very happy with Wachovia, and the Money 2004 support for bank
and credit card accounts is excellent.

<cpemberton2[at]hotmail.com> wrote in message
news:1112994105.727334.219540[at]l41g2000cwc.googlegroups.com...
- quote -

> Citibank does all that you listed and even lets you transfer money
> between different Citibank accounts (different names, different
> locations in the US and even selected foreign countries) on the
> website. Service is good, but it's a bit expensive. Hope this helps
> and hope you get other opinions on this.
> ameyer2[at]yahoo.com wrote:
> > We have used Etrade Bank and their service is abysmal.
> > > There are some obvious things that just don't work online.
> > Transferrring money from one account to another is one of
> > them if they're in two different names.
> > > You have to fight through layers of useless automated
> > phone recordings to speak to a human, then you get a guy
> > who tells you you can't do what you've been doing every
> > month for years. Then he puts you on hold for a half
> > hour.
> > > When you transfer money from one account to another, the
> > transfer may or may not go through, and may take two days
> > to do even though both accounts are Etrade accounts.
> > > Sometimes we've paid bills electronically only to find that
> > the bill wasn't paid, or was paid late.
> > > When you call them, you often get their investment staff
> > even though you call the bank number, and you sometimes
> > have to fight through the investment screens online to get
> > to the banking.
> > > I want a bank that has a clean, reliable web service,
> > has a competent human being to answer the phone when you
> > call, and actually performs the services they advertise
> > in a timely fashion.
> > > Any recommendations?
> > > Thanks.
> > > Alan

04-08-2005, 09:01 PM

Citibank does all that you listed and even lets you transfer money
between different Citibank accounts (different names, different
locations in the US and even selected foreign countries) on the
website. Service is good, but it's a bit expensive. Hope this helps
and hope you get other opinions on this.

ameyer2[at]yahoo.com wrote:
- quote -

> We have used Etrade Bank and their service is abysmal.
> There are some obvious things that just don't work online.
> Transferrring money from one account to another is one of
> them if they're in two different names.
> You have to fight through layers of useless automated
> phone recordings to speak to a human, then you get a guy
> who tells you you can't do what you've been doing every
> month for years. Then he puts you on hold for a half
> hour.
> When you transfer money from one account to another, the
> transfer may or may not go through, and may take two days
> to do even though both accounts are Etrade accounts.
> Sometimes we've paid bills electronically only to find that
> the bill wasn't paid, or was paid late.
> When you call them, you often get their investment staff
> even though you call the bank number, and you sometimes
> have to fight through the investment screens online to get
> to the banking.
> I want a bank that has a clean, reliable web service,
> has a competent human being to answer the phone when you
> call, and actually performs the services they advertise
> in a timely fashion.
> Any recommendations?
> Thanks.
> Alan

#-1 04-08-2005, 06:50 PM

We have used Etrade Bank and their service is abysmal.

There are some obvious things that just don't work online.
Transferrring money from one account to another is one of
them if they're in two different names.

You have to fight through layers of useless automated
phone recordings to speak to a human, then you get a guy
who tells you you can't do what you've been doing every
month for years. Then he puts you on hold for a half
hour.

When you transfer money from one account to another, the
transfer may or may not go through, and may take two days
to do even though both accounts are Etrade accounts.

Sometimes we've paid bills electronically only to find that
the bill wasn't paid, or was paid late.

When you call them, you often get their investment staff
even though you call the bank number, and you sometimes
have to fight through the investment screens online to get
to the banking.

I want a bank that has a clean, reliable web service,
has a competent human being to answer the phone when you
call, and actually performs the services they advertise
in a timely fashion.

Any recommendations?

Thanks.

Alan

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