Problem with Online Services - Citigroup Accounts Only - Anybody else?

#5 10-28-2003, 12:58 AM

I have CitiAddvantage and it was working with 2002 and now I just upgraded
to 2003 and still works.
Did you get a new number? did you account change?

"A&W" <NaOwSbPiAnMc[at]earthlink.net> wrote in message
news:eIVgUBUgDHA.2352[at]TK2MSFTNGP09.phx.gbl...
- quote -

> It's a Citicard master card. I have Money 2000. Unfortunately, Microsoft
> has ended support for my version. Do you know what web address you
connect
> to?
> "Matthew" <mhodges1338[at]earthlink.net> wrote in message
> news:vdCbb.58705$NM1.13558[at]newsread2.news.atl.earthlink.net...
> > What type of credit card from Citicorp do you have?? I have an
> > Exxonmobil Mastercard and Citi Mastercard and they download without any
> > problems on Money 2004 deluxe.
> > > A&W wrote:
> > > Did you ever resolve this problem? I am having the same thing happen.
> > > > > "Mike P." <icrrmloma23[at]aol.com> wrote in message
> > > news:019301c3643d$79706ea0$a601280a[at]phx.gbl...
> > > > > > My Online Services for Transaction Data Download were
> > > > working properly for approximately 1 yr. July 15th was my
> > > > last successful connection and download. I now get the
> > > > following error: "There is a problem with the data
> > > > received from this online provider. If the problem
> > > > persists, contact the providers customer service for
> > > > help". I called Citigroup and they said that it is a money
> > > > problem - they were useless. I am running Money 2000 and
> > > > haven't changed a thing. Did the service end? Does the
> > > > latest 'Update Internet Info'have an error for Citigroup?
> > > > > >

#4 09-22-2003, 08:37 PM

It's a Citicard master card. I have Money 2000. Unfortunately, Microsoft
has ended support for my version. Do you know what web address you connect
to?
"Matthew" <mhodges1338[at]earthlink.net> wrote in message
news:vdCbb.58705$NM1.13558[at]newsread2.news.atl.earthlink.net...
- quote -

> What type of credit card from Citicorp do you have?? I have an
> Exxonmobil Mastercard and Citi Mastercard and they download without any
> problems on Money 2004 deluxe.
> A&W wrote:
> > Did you ever resolve this problem? I am having the same thing happen.
> > > "Mike P." <icrrmloma23[at]aol.com> wrote in message
> > news:019301c3643d$79706ea0$a601280a[at]phx.gbl...
> > > > My Online Services for Transaction Data Download were
> > > working properly for approximately 1 yr. July 15th was my
> > > last successful connection and download. I now get the
> > > following error: "There is a problem with the data
> > > received from this online provider. If the problem
> > > persists, contact the providers customer service for
> > > help". I called Citigroup and they said that it is a money
> > > problem - they were useless. I am running Money 2000 and
> > > haven't changed a thing. Did the service end? Does the
> > > latest 'Update Internet Info'have an error for Citigroup?
> >

#3 09-22-2003, 01:49 PM

What type of credit card from Citicorp do you have?? I have an
Exxonmobil Mastercard and Citi Mastercard and they download without any
problems on Money 2004 deluxe.

A&W wrote:
- quote -

> Did you ever resolve this problem? I am having the same thing happen.
> "Mike P." <icrrmloma23[at]aol.com> wrote in message
> news:019301c3643d$79706ea0$a601280a[at]phx.gbl...
> > My Online Services for Transaction Data Download were
> > working properly for approximately 1 yr. July 15th was my
> > last successful connection and download. I now get the
> > following error: "There is a problem with the data
> > received from this online provider. If the problem
> > persists, contact the providers customer service for
> > help". I called Citigroup and they said that it is a money
> > problem - they were useless. I am running Money 2000 and
> > haven't changed a thing. Did the service end? Does the
> > latest 'Update Internet Info'have an error for Citigroup?

#2 09-21-2003, 06:17 PM

Did you ever resolve this problem? I am having the same thing happen.

"Mike P." <icrrmloma23[at]aol.com> wrote in message
news:019301c3643d$79706ea0$a601280a[at]phx.gbl...
- quote -

> My Online Services for Transaction Data Download were
> working properly for approximately 1 yr. July 15th was my
> last successful connection and download. I now get the
> following error: "There is a problem with the data
> received from this online provider. If the problem
> persists, contact the providers customer service for
> help". I called Citigroup and they said that it is a money
> problem - they were useless. I am running Money 2000 and
> haven't changed a thing. Did the service end? Does the
> latest 'Update Internet Info'have an error for Citigroup?

#1 08-16-2003, 11:16 PM

Thanx.. This was my last chance of trying to figure this
out. There is nothing in the knowledge base that matched
my search criteria using 'citi' - so I wasn't sure how
prevelent the problem was. Thanx again...
- quote -

> -----Original Message-----
> In microsoft.public.money, Mike P. wrote:
> > My Online Services for Transaction Data Download were
> > working properly for approximately 1 yr. July 15th was
my
> > last successful connection and download. I now get the
> > following error: "There is a problem with the data
> > received from this online provider. If the problem
> > persists, contact the providers customer service for
> > help". I called Citigroup and they said that it is a
money
> > problem - they were useless. I am running Money 2000
and
> > haven't changed a thing. Did the service end? Does the
> > latest 'Update Internet Info'have an error for Citigroup?
> I found the same. The apparent response file (*RS.txt)
says "This
> URL is no longer valid please contact your Financial
Institution". I
> got that by holding down Ctrl+Shift while clicking
Connect.
> Citicards works with Money 2003 and Money 2004. It would
be nice if
> they were attempting to work the problem with Microsoft.
> .

08-16-2003, 10:47 PM

In microsoft.public.money, Mike P. wrote:

- quote -

> My Online Services for Transaction Data Download were
> working properly for approximately 1 yr. July 15th was my
> last successful connection and download. I now get the
> following error: "There is a problem with the data
> received from this online provider. If the problem
> persists, contact the providers customer service for
> help". I called Citigroup and they said that it is a money
> problem - they were useless. I am running Money 2000 and
> haven't changed a thing. Did the service end? Does the
> latest 'Update Internet Info'have an error for Citigroup?

I found the same. The apparent response file (*RS.txt) says "This
URL is no longer valid please contact your Financial Institution". I
got that by holding down Ctrl+Shift while clicking Connect.

Citicards works with Money 2003 and Money 2004. It would be nice if
they were attempting to work the problem with Microsoft.

#-1 08-16-2003, 10:29 PM

My Online Services for Transaction Data Download were
working properly for approximately 1 yr. July 15th was my
last successful connection and download. I now get the
following error: "There is a problem with the data
received from this online provider. If the problem
persists, contact the providers customer service for
help". I called Citigroup and they said that it is a money
problem - they were useless. I am running Money 2000 and
haven't changed a thing. Did the service end? Does the
latest 'Update Internet Info'have an error for Citigroup?

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