Money 2003 - Unable to load topic. Click here to try again. - Page 2

#46 03-23-2005, 07:28 PM

You may want to go to WindowsUpdate and see if there are some updates that
may fix the problem, and/or reinstall IE from the microsoft.com site.

-Mark
"Home User" <Home_User[at]no.spam.net> wrote in message
news:1143f69mh9is7ab[at]corp.supernews.com...
- quote -

> YES-Help for Money 2003 used to work on this computer .
> However, recently I was having problems with Internet Explorer, so I
> eradicated it and reinstalled it.
> (http://www.btinternet.com/~winnoel/ReInIE.htm). Everything web-related
> works fine now.
> I'm not sure, but that might have been when Money's help section quit
> working. As I said, IE doesn't seem to give me any other problems,
though...
> "Mark" <abcd[at]abcd.com> wrote in message
> news:4241b89e$1[at]news.microsoft.com...
> > It could likely be a problem with your installation of Windows.
> > Did Help ever work with Money 2003 on this computer? If so, what
> > happened/changed?
> > A couple of additional suggestions:
> > 1. Try the Trial version of Money 2005:
> > http://www.microsoft.com/money/freetrial_info.mspx and see if Money
2005's
> > Help works
> > 2. Does Help within Windows work? Start - Help. You may want to consider
> > upgrading Windows to XP. But you could try repairing/reinstalling ME
> first.
> > > -Mark
> > > > "Home User" <Home_User[at]no.spam.net> wrote in message
> > news:1143dilmpv8hs48[at]corp.supernews.com...
> > > Yes, I am running the latest IE6 SP1. I tried the repair/reinstall,
and
> > it
> > > made no difference.
> > > Toggling "Browse the Internet from within Money" did nothing to help.
> > > I removed and re-installed Money 2003, still no help!
> > > I still see "Unable to load topic. Click here to try again" when I
want
> to
> > > use Money's help section.
> > > > > > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> > > news:kds0415u3612t5nj4mfu8cs0h71c55r4hq[at]4ax.com...
> > > > In microsoft.public.money, Home User wrote:
> > > > > > > > I read Article ID : 312808, thanks. I tried installing the HTML
Help
> > > update.
> > > > > It didn't help.
> > > > > > > > > I have also read and performed steps in Article ID : 812755 - no
help
> > > there,
> > > > > either.
> > > > > > > > > Please, any other suggestions? FYI - I am running Windows ME
> 4.90.3000,
> > > if
> > > > > that makes a difference.
> > > > > > > Try toggling "Browse the Internet from within Money".
> > > > > > > Are you running IE6? If not, I would do that.
> > > > > > > If you are running IE6, look into doing a repair of that.
> > > > > > > > > > >

#45 03-23-2005, 05:58 PM

YES-Help for Money 2003 used to work on this computer .

However, recently I was having problems with Internet Explorer, so I
eradicated it and reinstalled it.
(http://www.btinternet.com/~winnoel/ReInIE.htm). Everything web-related
works fine now.

I'm not sure, but that might have been when Money's help section quit
working. As I said, IE doesn't seem to give me any other problems, though...

"Mark" <abcd[at]abcd.com> wrote in message
news:4241b89e$1[at]news.microsoft.com...
- quote -

> It could likely be a problem with your installation of Windows.
> Did Help ever work with Money 2003 on this computer? If so, what
> happened/changed?
> A couple of additional suggestions:
> 1. Try the Trial version of Money 2005:
> http://www.microsoft.com/money/freetrial_info.mspx and see if Money 2005's
> Help works
> 2. Does Help within Windows work? Start - Help. You may want to consider
> upgrading Windows to XP. But you could try repairing/reinstalling ME
first.
> -Mark
> "Home User" <Home_User[at]no.spam.net> wrote in message
> news:1143dilmpv8hs48[at]corp.supernews.com...
> > Yes, I am running the latest IE6 SP1. I tried the repair/reinstall, and
> it
> > made no difference.
> > Toggling "Browse the Internet from within Money" did nothing to help.
> > I removed and re-installed Money 2003, still no help!
> > I still see "Unable to load topic. Click here to try again" when I want
to
> > use Money's help section.
> > > > > "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> > news:kds0415u3612t5nj4mfu8cs0h71c55r4hq[at]4ax.com...
> > > In microsoft.public.money, Home User wrote:
> > > > > > I read Article ID : 312808, thanks. I tried installing the HTML Help
> > update.
> > > > It didn't help.
> > > > > > > I have also read and performed steps in Article ID : 812755 - no help
> > there,
> > > > either.
> > > > > > > Please, any other suggestions? FYI - I am running Windows ME
4.90.3000,
> > if
> > > > that makes a difference.
> > > > > Try toggling "Browse the Internet from within Money".
> > > > > Are you running IE6? If not, I would do that.
> > > > > If you are running IE6, look into doing a repair of that.
> > > > >

#44 03-23-2005, 05:42 PM

It could likely be a problem with your installation of Windows.
Did Help ever work with Money 2003 on this computer? If so, what
happened/changed?
A couple of additional suggestions:
1. Try the Trial version of Money 2005:
http://www.microsoft.com/money/freetrial_info.mspx and see if Money 2005's
Help works
2. Does Help within Windows work? Start - Help. You may want to consider
upgrading Windows to XP. But you could try repairing/reinstalling ME first.

-Mark

"Home User" <Home_User[at]no.spam.net> wrote in message
news:1143dilmpv8hs48[at]corp.supernews.com...
- quote -

> Yes, I am running the latest IE6 SP1. I tried the repair/reinstall, and
it
> made no difference.
> Toggling "Browse the Internet from within Money" did nothing to help.
> I removed and re-installed Money 2003, still no help!
> I still see "Unable to load topic. Click here to try again" when I want to
> use Money's help section.
> "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
> news:kds0415u3612t5nj4mfu8cs0h71c55r4hq[at]4ax.com...
> > In microsoft.public.money, Home User wrote:
> > > > I read Article ID : 312808, thanks. I tried installing the HTML Help
> update.
> > > It didn't help.
> > > > > I have also read and performed steps in Article ID : 812755 - no help
> there,
> > > either.
> > > > > Please, any other suggestions? FYI - I am running Windows ME 4.90.3000,
> if
> > > that makes a difference.
> > > Try toggling "Browse the Internet from within Money".
> > > Are you running IE6? If not, I would do that.
> > > If you are running IE6, look into doing a repair of that.
>

#43 03-23-2005, 05:23 PM

Yes, I am running the latest IE6 SP1. I tried the repair/reinstall, and it
made no difference.
Toggling "Browse the Internet from within Money" did nothing to help.
I removed and re-installed Money 2003, still no help!
I still see "Unable to load topic. Click here to try again" when I want to
use Money's help section.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:kds0415u3612t5nj4mfu8cs0h71c55r4hq[at]4ax.com...
- quote -

> In microsoft.public.money, Home User wrote:
> > I read Article ID : 312808, thanks. I tried installing the HTML Help
update.
> > It didn't help.
> > > I have also read and performed steps in Article ID : 812755 - no help
there,
> > either.
> > > Please, any other suggestions? FYI - I am running Windows ME 4.90.3000,
if
> > that makes a difference.
> Try toggling "Browse the Internet from within Money".
> Are you running IE6? If not, I would do that.
> If you are running IE6, look into doing a repair of that.

#42 03-22-2005, 06:38 PM

In microsoft.public.money, Home User wrote:

- quote -

> I read Article ID : 312808, thanks. I tried installing the HTML Help update.
> It didn't help.
> I have also read and performed steps in Article ID : 812755 - no help there,
> either.
> Please, any other suggestions? FYI - I am running Windows ME 4.90.3000, if
> that makes a difference.

Try toggling "Browse the Internet from within Money".

Are you running IE6? If not, I would do that.

If you are running IE6, look into doing a repair of that.

#41 03-22-2005, 05:55 PM

I read Article ID : 312808, thanks. I tried installing the HTML Help update.
It didn't help.

I have also read and performed steps in Article ID : 812755 - no help there,
either.

Please, any other suggestions? FYI - I am running Windows ME 4.90.3000, if
that makes a difference.

Thanks!

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:arj0419r4ed4dvppj291coe85p0oj2c7op[at]4ax.com...
- quote -

> In microsoft.public.money, Home User wrote:
> > The help section has failed. I repeatedly get the error message: "Unable
to
> > load topic. Click here to try again." Of course, clicking again does no
> > good! Any ideas?
> > > I have already tried reinstall/repair. I also deleted temporary internet
> > files, cookies and cleared history.
> See if
> http://support.microsoft.com/default...b;en-us;312808
> helps.

#40 03-22-2005, 04:01 PM

In microsoft.public.money, Home User wrote:

- quote -

> The help section has failed. I repeatedly get the error message: "Unable to
> load topic. Click here to try again." Of course, clicking again does no
> good! Any ideas?
> I have already tried reinstall/repair. I also deleted temporary internet
> files, cookies and cleared history.

See if
http://support.microsoft.com/default...b;en-us;312808
helps.

#39 03-22-2005, 09:32 AM

The help section has failed. I repeatedly get the error message: "Unable to
load topic. Click here to try again." Of course, clicking again does no
good! Any ideas?

I have already tried reinstall/repair. I also deleted temporary internet
files, cookies and cleared history.

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