In microsoft.public.money, Don Awalt wrote:

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That does not happen to me. You could try
Tools-> Options-> OnlineServices and tighten up the settings there.

One last symptom popped up today - everything is working right, except I got
7 credit card transactions downloaded, and it did a very bad job matching
them - vendor name, date, and amount all were mismatches, and it matched
these to transactions that were reconciled from months earlier? Formerly,
it just drops those transactions in as new ones.

It was easy to correct manually, is there something I did wrong to cause
this, or will it straighten itself out and start matching properly (or
determining there is no match, which is the real problem)?


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:jjr63198a8o4r49fm46rllss44spnp1vf4[at]4ax.com...
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My file is fixed now, thanks the Cal's help. Thanks Cal!

I think what this problem is, is that the file is corrupted and the file
repair doesn't detect it.

What I basically did to fix it was Export all the transactions from the
account, deleted the account (in my case it was 3 accounts for the same
bank), and then re-import the data using the New or Recovered Account. (If
you import it as "Statement from my bank), you will have a whole bunch of
transactions to accept). In my case, it worked best to manually add the 3
accounts first, as they interacted in transactions with each other, but it
will give you the chance to add it during the import process too.

Some things I noticed that I had to work around (not a big deal though):

1. You may have some transactions with other accounts that have since been
deleted or closed. Recreate them or add a new account, and then close it
after the import is done. I first tried just deleting the account, of course
that pulls a transaction (s) out.
2. Make liberal backup copies as Cal suggested. I was able to experiment,
check things, re-try things because I could keep going back to the last
known good backup in the process. I re-did the important about 5 times just
looking at things and convincing myself it was ok.
3.Check your balances carefully. I found that there were some duplicate
entries, saying "Transfer from deleted account". I just deleted those. They
were easy to spot, duplicate date, account, amount. Likely tied to old
accounts per #1.
4. If you use this account for Online payments (one was my checking
account), you will find all your online payees are there, but you have to go
in to each one and re-add where the money is coming from and what type of
transaction (it will have defaulted to "Write Check", I changed back to
ePay). It's also possible the account to update with the transaction may
also be gone and have to be re-entered.

The process didn't take very long, but 90% of the time was checking balances
with my online banks/brokerages, checking transactions, etc.

Hope this helps, my system is back healthy again!


"Treadmill" <treadmill23nospam[at]email.com> wrote in message
news:4jik2h909cwk.2k7hndz37z1o$.dlg[at]40tude.net...
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I just encountered a very similar problem, with a Wells Fargo checking
account.

I've been running Money 2004 and downloading for just about a year, with no
problems.

This week I started having the same type of problems you had - transactions
that it said needed to be checked but were not visible - only in the Wells
Fargo account - other cc account downloads were OK. Also frequent crashes
after a download.

Two days ago I went back to a backup from a week earlier, did a repair. The
repair log did show 1 issue to do with online transactions that it said it
fixed. However, nothing in the log to do with the Wells Fargo account.
Unlike your problem, I was sucessfully able to download everything and
bring it up to date. Everything looked good.

However, today Wells Fargo had a few new transactions, and the problem
reappeared! Crashed every time after a download, and had the same issue
with unread transactions that I couldn't see.

I put Money 2004 on another computer, using the version of my Money file
that had been brought up to date before today's download, and the problem
showed up there too. So, its not something in my Money software or IE
cache.

I went back to the now ten day old version, and successfully brought
everything up to date again. File repair says the file is fine. However,
I'm worried that when I get some more Wells Fargo transactions in a few
days, this problem will re-occur.

I just read the news group and see that you had the same problem at this
exact same time - now wondering if its something on the Microsoft side??

Anyone else seeing something like this?

TM





On Sat, 12 Mar 2005 10:08:24 -0500, Don Awalt wrote:

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In microsoft.public.money, Don Awalt wrote:

- quote -

Yes. First make an extra copy of your file, and make a copy at
stages after you have done something substantial.

File-> Export that one account. Print that register (perhaps to a
file) so that you can refer to that later if necessary. Ctrl+T will
let more lines show if you are in single-line mode in that register.

Disable online access for that account. Delete the account.

Then File-> Import the checking account QIF as a new or recovered
account. Fix things up. In particular, transfers may need extra
attention. When you re-enable for online access again and import,
you may get duplicates once. Sorting the register by order of entry
may help in finding the newer vs existing transactions.

Be prepared to start at an intermediate point again in case you
don't like the results at some point.


- quote -

Further progress...

Through a series of disable the online services, re-enabling it, and then
just picking 1 of my three accounts at a time (of checking, savings, credit
card), I have narrowed it down to the download of my checking account info.
The other two are downloaded and current again.

Is there a way to export just the checking account info, then I can delete
all the transactions, and then re-import?

Or can I do something like create a new account for my Wachovia checking,
under some other name, download all the transactions there, move the 3 into
my old (current) account, then when it downloads it might see they are
there?

Any ideas how to get past this would be greatly appreciated. Thanks!



"Don Awalt" <donawalt[at]removethisgmail.com> wrote in message
news:uzrq%23o0JFHA.3484[at]TK2MSFTNGP12.phx.gbl...
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PS - to be more specific to what I said below, if I just download from
Wachovia, it completes fine with the dialog box that says "Call competed"
that gives me the option to view summary messages. I can see in the Account
list behind the dialog box, that it has the 13 transactions to review. As
soon as I click ok, even if it's 5 minutes later, that's when it crashes
with the unencountered problem.



"Don Awalt" <donawalt[at]removethisgmail.com> wrote in message
news:uL3YKh0JFHA.1996[at]TK2MSFTNGP12.phx.gbl...
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I went back to my backup from a couple of days ago, turned off all the
downloads, did a repair, and cleared out everything in IE cache.

I then turned on downloads 1 at a time, and I determined it's from Wachovia
account.

I wasn't clear on the symptoms, it finishes the download, gives the usual
message to click to see results, but before I can do anything it crashes
with the Windows message "...encountered a problem and has to close (send
error report/don't send).

I called them, they said nothing has changed on their end.

It downloads 3 checking, 2 savings, and 8 credit card transactions, but I
can't see them in my register and the balance is hence old. If I try
re-downloading, it finishes fine but it finds no transactions and my balance
is wrong. Repairing again finds nothing wrong.

What should I do?

thanks!



"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:bof63157bmtolikv1ttrsnvt4o0mrej032[at]4ax.com...
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In microsoft.public.money, Don Awalt wrote:

- quote -

In Internet Explorer delete your browser temporary files with
Tools-> InternetOptions-> DeleteFiles.

Then in Money do File-> RepairMoneyFile-> QuickFileRepair for good
measure.


- quote -

I am unclear what you mean by that. Seeing that you have 12
transactions does not seem compatible with crashing right away.

It might be good to try Start-> Settings-> NetworkConnections and
right-click your connection to Disable. Do what you want to do
without downloads occurring. The enable the connection similar to
the way you did disable.


- quote -

I have been using Money 2004 with online services for over a year now, and
this morning it started crashing when it would do its latest download.

I have daily backups, so I went back a couple of days and restored a
presumably known good backup, and same thing happens when it does its
account download.

I reboot the system to be sure everything was clean.

Now it is able to download fine if I process updates again, here is the
problem - from the crashed event, I have about 12 transactions that it says
I have to check, but they do not show up for example in my checking account
register and credit card account!

I do a standard repair, and it does not find anything.

The settings on whether or not to download seem to be tied to the file, as I
go in and turn off all download, then come back in and restore the old
backup, and it fires off a download and crashes right away.

I need to be able to figure out how to get the download from crashing Money
2004, or how to recover the transactions that it thinks it has downloaded
(and I know are real) but that do not show up in account registers. I
thought maybe I could delete those download accounts' online functionality
and re-add it, and it will let me re-download all the transactions. Is that
right? I thought doing that may not let me re-establish download capability
without calling my bank or something.

Any help would be GREATLY appreciated. I am sitting still and not messing
anything up until I hear something, so thanks!

Don