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  #5  
Old 03-09-2005, 10:35 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: OFX Download Problems

In microsoft.public.money, A J Gladson wrote:

- quote -

> Yes, which I had did and it adjusts the registry settings. This part I
> understand. I should have been clearer in my question.
> The next steps would be.....(????)


The logging applies to direct download -- not to getting an OFX file
via a website.
- quote -

> 1) goto the Finanical Website, select data to download, download --- my
> setup is to save the data file on my hardd rive




Instead, if downloading from a website,
Start-> Settings-> ControlPanel-> FolderOptions-> FileTypes

Select OFX-- Open Financial Exchange File .

Click Advanced. Check Confirm Open After Download to get the pop-up
box. That will allow you to save the file to disk whenever it comes
in from the website via IE6. You can then examine it after you
download.

Use IE6 to do the download.



- quote -

> 2) Import into Money

After doing Save to disk, you can do File-> Open of the file, or
click the Open button from the pop-up box.


- quote -

> 3) Watch for the error message to appear (smiles)

Copy the downloaded file to *.xml, and open that with IE6 to
examine. If that does not give a good display, try Notepad or other
text editor.


- quote -

> Couple of notes: My Data File is not within the Program folders, but
> they are both located on the same drive. I wasn't saving the OFX file
> to the same folder as Money Data File (again it was on the same drive).
> I am now doing saving the OFX file to the same folder - but I am not
> seeing any change.
> Specific Questions:
> Question 1) Is logging turned on just by changing the registry?


Yes, but that logging is not for web downloading.

- quote -

> Question 2) If no, what steps do I need to turn on the logging?
> Question 3) Where is the log file written to? What is the naming
> convention?
> Question 4) Should I turn the log off at some point? Is this a command
> or do I just download the other file from the Money website to update
> the registry?


Either way. Change the "key" from 1 to 0 manually, or use the other
..reg file.


- quote -

> Thanks again....

  #4  
Old 03-09-2005, 10:32 PM
Mark
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Posts: n/a
Default Re: OFX Download Problems

The provlogs.reg and nologs.reg files are on Money's CD in the PSS folder
(if you got the CD version of Money). The .rs and .rq logs will save in the
same location as your Money data file. NOTE: provlogs is only useful if you
are doing "direct" connection from within Money. If you are actually
downloading an OFX file directly from the banks website, there is no need to
run provlogs. Provlogs is simple a way to create a copy of the download in a
separate file in addition to reading the data directly into Money.
These reg files are also availble on the
http://www.microsoft.com/money/fi/forOFXPartners.mspx site.
That site also contains Tools for analyzing OFX files. That may help
identify if there is something unexpected/inaccurate in the OFX file itself.

-Mark

"A J Gladson" <oilcantony[at]yahoo.com> wrote in message
news:1110409644.812722.255840[at]z14g2000cwz.googlegroups.com...
- quote -

> Yes, which I had did and it adjusts the registry settings. This part I
> understand. I should have been clearer in my question.
> The next steps would be.....(????)
> 1) goto the Finanical Website, select data to download, download --- my
> setup is to save the data file on my hardd rive
> 2) Import into Money
> 3) Watch for the error message to appear (smiles)
> Couple of notes: My Data File is not within the Program folders, but
> they are both located on the same drive. I wasn't saving the OFX file
> to the same folder as Money Data File (again it was on the same drive).
> I am now doing saving the OFX file to the same folder - but I am not
> seeing any change.
> Specific Questions:
> Question 1) Is logging turned on just by changing the registry?
> Question 2) If no, what steps do I need to turn on the logging?
> Question 3) Where is the log file written to? What is the naming
> convention?
> Question 4) Should I turn the log off at some point? Is this a command
> or do I just download the other file from the Money website to update
> the registry?
> Thanks again....



  #3  
Old 03-09-2005, 10:07 PM
A J Gladson
Guest
 
Posts: n/a
Default Re: OFX Download Problems

Yes, which I had did and it adjusts the registry settings. This part I
understand. I should have been clearer in my question.

The next steps would be.....(????)

1) goto the Finanical Website, select data to download, download --- my
setup is to save the data file on my hardd rive
2) Import into Money
3) Watch for the error message to appear (smiles)

Couple of notes: My Data File is not within the Program folders, but
they are both located on the same drive. I wasn't saving the OFX file
to the same folder as Money Data File (again it was on the same drive).
I am now doing saving the OFX file to the same folder - but I am not
seeing any change.

Specific Questions:

Question 1) Is logging turned on just by changing the registry?

Question 2) If no, what steps do I need to turn on the logging?

Question 3) Where is the log file written to? What is the naming
convention?

Question 4) Should I turn the log off at some point? Is this a command
or do I just download the other file from the Money website to update
the registry?

Thanks again....

  #2  
Old 03-09-2005, 05:44 AM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: OFX Download Problems

In microsoft.public.money, A J Gladson wrote:

- quote -

> Thanks Cal. I did the registry update. but I am not certain how to 'Turn on
> the logging expecting the OFX files to be saved in the folder with your Money
> file as *RS.txt. Update your data.'



Unzip the provlogs.reg file, or in Windows XP, you can just "open"
the zip file. In Windows Explorer, double-click the provlogs.reg
file. There will be a pop-up box which you accept.


  #1  
Old 03-09-2005, 05:25 AM
A J Gladson
Guest
 
Posts: n/a
Default Re: OFX Download Problems

Thanks Cal. I did the registry update. but I am not certain how to 'Turn on
the logging expecting the OFX files to be saved in the folder with your Money
file as *RS.txt. Update your data.'

Thanks!
"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, A J Gladson wrote:
> > > Okay I think I have screwed something up and I am unable to figure out

> > how to get back to a 'normal' state. No matter for financial
> > institutions which offer OFX, I get the following message:
> > > "There was a problem with the data received from your financial

> > institution. If this problem persists, call the Customer Support number
> > for your financial institution, listed on the Contact Information tab
> > in the Online Banking area."
> > > I have tried the following:

> <snip> Good extensive list!
> I assume you have at least two FIs with this problem.
> \
> Even so, I would examine the downloaded OFX files.
> http://money.mvps.org/patches.aspx has these links:
> "ProvLogs.reg/NoLogs.reg - Turn on/off automatic logging to log
> calls in Money 2005, 2004, and 2003 " Running the provlogs.reg
> (ProvideLogs) will put a registry key into your computer to start
> logging, and the other will undo the logging.
> Turn on the logging expecting the OFX files to be saved in the
> folder with your Money file as *RS.txt. Update your data. Examine
> the log files for an occurrence of "<SEVERITY> ERROR" in the file.
> That would be one potential source of the error indication, and it
> would mean that Money is simply passing on what your FI was telling
> you.
> One simple one to find is the presence of an ampersand ("&") that is
> not part of these five characters: "&".
> Other OFX file problems are harder to locate. Since there is more
> than one FI involved here, these seem less likely to be the problem.
> Depending on your FI, you could try creating a new Money file
> without a Passport. See if you could set up one or more of your FIs
> in that file for online access. Whether or not that works could tell
> you to look to your particular file as the problem, or something
> else.

 
Old 03-08-2005, 08:22 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: OFX Download Problems

In microsoft.public.money, A J Gladson wrote:

- quote -

> Okay I think I have screwed something up and I am unable to figure out
> how to get back to a 'normal' state. No matter for financial
> institutions which offer OFX, I get the following message:
> "There was a problem with the data received from your financial
> institution. If this problem persists, call the Customer Support number
> for your financial institution, listed on the Contact Information tab
> in the Online Banking area."
> I have tried the following:


<snip
Good extensive list!

I assume you have at least two FIs with this problem.
\
Even so, I would examine the downloaded OFX files.

http://money.mvps.org/patches.aspx has these links:
"ProvLogs.reg/NoLogs.reg - Turn on/off automatic logging to log
calls in Money 2005, 2004, and 2003 " Running the provlogs.reg
(ProvideLogs) will put a registry key into your computer to start
logging, and the other will undo the logging.

Turn on the logging expecting the OFX files to be saved in the
folder with your Money file as *RS.txt. Update your data. Examine
the log files for an occurrence of "<SEVERITY> ERROR" in the file.
That would be one potential source of the error indication, and it
would mean that Money is simply passing on what your FI was telling
you.

One simple one to find is the presence of an ampersand ("&") that is
not part of these five characters: "&AMP;".

Other OFX file problems are harder to locate. Since there is more
than one FI involved here, these seem less likely to be the problem.

Depending on your FI, you could try creating a new Money file
without a Passport. See if you could set up one or more of your FIs
in that file for online access. Whether or not that works could tell
you to look to your particular file as the problem, or something
else.





  #-1  
Old 03-08-2005, 07:17 PM
A J Gladson
Guest
 
Posts: n/a
Default OFX Download Problems

Money 2005 Standard

Okay I think I have screwed something up and I am unable to figure out
how to get back to a 'normal' state. No matter for financial
institutions which offer OFX, I get the following message:

"There was a problem with the data received from your financial
institution. If this problem persists, call the Customer Support number
for your financial institution, listed on the Contact Information tab
in the Online Banking area."

I have tried the following:

1) Delete Offline Content and reduce the cache size.
2) Empty the Temporary Internet files folder
3) I have no Tranactions to Read (this happens for all OFX)
4) Repaired the Money file
5) Changed Internet Explorer Settings (Do not save encrypted pages to
disk)
6) Verified / Change File Association for OFX and QIF after I
uninstalled Quicken.
7) Uninstalled Money and Reinstalled Money to a different folder (d:\
path vereses c:\ path) - this was a pain - it took a lot of work to get
it to use my data file.
8) Save file to hard drive and Importing verses Opening Money I obtain
the same error.

I quess I am okay if the Financial Service offers QIF as an option, but
this is a real pain.

Thanks in advance for your help.

 

Tags
download, ofx, problems
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