In microsoft.public.money, mark[at]microfinance.com wrote:

- quote -

Use the email address and password that were on the file when the
file was created.

You might want to try restoring a backup. I would choose to restore
to a different filename, rather than taking the default.

As of Jan .13, 2008, I also cannot sign into my MS Money 2004 database
even though I have confirmed that my username and password are correct
(by signing into my Hotmail account).

This is true even though http://articles.moneycentral.msn.com...orkStatus.aspx
no longer mentions this bug (so presumably it is fixed).

Furthermore, I cannot simply select "I do not need to use the features
that require Microsoft Passport this time". Even if I select it, the
"Next" button remains disabled. The only way to enable the button is
to enter my username and password, but that then gives me a message
that "The password you entered was incorrect. Please try again."

Upgrading does not help (I tried it with the MS Money Plus trial
version).

I cannot convert the .mny file to another format that some other
program can read (such as Quicken or GnuCash).

In short, taxes are due in 3 days, and since December 27 or so I
cannot get into my financial records.

Any ideas?

Mark

On Jan 5, 2:31*am, "Bob Peel, MVP"
<bob_p...[at]kiandra.freeserve.co.uk.INVALID> wrote:
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Bob
"The BTW it is now fixed." Are yout referring to the 2004 Money Login
Problems that has been going on or another problem. I did try to login
in after seeing that message on the program 2004 Money and still am
not able to login in
- using old and new password. Also, signing in with and without on
line features. Any help would be great
Thanks
Steve

Keep an eye on
http://articles.moneycentral.msn.com...orkStatus.aspx and BTW it is
now fixed.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.


I do not respond to any emails that I have not specifically asked for.

<lsduk[at]hotmail.com> wrote in message
news:ecb3e22f-b1e5-4dd7-bc3b-f175b1a363ad[at]q39g2000hsf.googlegroups.com...
- quote -

In microsoft.public.money, Dani wrote:

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Come Saturday morning, it may just work with the Passport/LiveID
with the changed password. Try then.



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OK, I'll hold my breath till Saturday. Not sure about where to use the
AFAIK, but I have worked on locating that old password for the last 4 1/2
hours... It was one of those preassigned by Net pass. I'm gonna think twice
about a lot of this stuff.

"Cal Learner-- MVP" wrote:

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In microsoft.public.money, Dani wrote:

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I think you are saying that you don't remember the Passport that
working on your Money 2004 file. I think you should think hard.
While I don't understand how this works, AFAIK you will need that. I
am not sure.

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That would only be available once you are into the file.

New information has been posted on
http://articles.moneycentral.msn.com...rkStatus.aspx?
regarding the fix to the Money 2004, and before, Passport server
problem.

The best thing would be to wait until Saturday to let the fix get
propagated thru the servers.


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I'm having the same problem as everyone else. I changed my password early on
in my quest to correct the situation. Now I have a new password saved and
cannot recall the old.

I cannot locate Password Manager under File to remove my passport option.
I'm working with Money 2004. Help please.



"Cal Learner-- MVP" wrote:

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On 3 Jan, 17:08, "- Bobb -" <b...[at]noemail.123> wrote:
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I meant this problem occurred in calendar years 2004 and 2005! Seems
it must be caused when they 'update' the servers! You know, the good-
old 'improvement' in service mentality!

Apart from keeping on trying to log-in via Passport, how will we know
when it's fixed?

"Blake" wrote:

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<lsduk[at]hotmail.com> wrote in message
news:35b0dae5-31c9-4b01-9113-c3074aa6002f[at]5g2000hsg.googlegroups.com...
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Hasn't online services for those verions expired?
M2004 had 3 yr and M2005 had 2 year.

And I see this same problem happened in 2004 and 2005!

I'm surprised the fix is taking so long.

On Jan 2, 10:46*am, Steve H <Steve H...[at]discussions.microsoft.comwrote:
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Another one here with the sign-in problem. (Money 2003).

Have tried the re-register fix on Msxml3.dll file but that hasn't
worked. Don't want to risk the more convoluted fixes in the above
article.

The following message has just been posted on the Money Network Status
site:

"Problems signing into older versions of Money

When: December 27, 2007

Effect: We are currently investigating a problem where you may have
problems signing into Money 2002-2004 (or Money 2002-2004 files that
were recently converted to a newer version of Money).


Until there is a fix available, you can try the following:

..............If you have not changed your password, sign into Money
in "offline" mode.
..............If you changed your password, sign in "offline" mode
using your previous (original) password.

1. Once you have successfully signed into your Money file, remove
the Windows Live ID from the file, convert the file to a newer version
of Money and then re-add the Windows Live ID.
2. If you have already converted your file to newer version, sign
into Money in "offline" mode. Change the Windows Live ID (Passport) to
the exact same Windows Live ID (using your current password).
3. Sign into Money in "offline" mode and use Money in offline mode
until there is a fix available."

Looks like we'll have to opt for option 3!

I have also had the same problem for last 2 weeks (with Money 2004). It's my
understanding that the time limit on downloading prices only came in with
Money 2005, so something has gone wrong at Microsoft Money HQ. Can anyine
comment?
Thanks, Steve

"Blake" wrote:

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I've had this problem as well - started last week.
I carried out all the remedial steps, even going so far as uninstalling MS
Money 2004, and re-installing, but to no avail.
Eventually I've changed the password so it's not a Passport login for MS
Money.

Strange that this has just apparently started - does anyone have any idea why?
--
Andrew Ward


"Cal Learner-- MVP" wrote:

- quote -

In microsoft.public.money, Andy Gilmore wrote:

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Are you a Money 2004 user in the UK?

Consider removing your Passport. Click that you don't need to use
password box where it says "I don't need to use online features that
require Microsoft Passport". Then go to File-> PasswordManager and
remove the Passport.

You may want to protect your Money file against curious people with
access to your file with a conventional password. Don't forget the
password tho.




- quote -

Hi.

Im having the same problem.

It dosnt matter what I do I cant get MS Money to sign in using my passport.
Iv also created a new passpart and that cant get me in either. Iv tried
everything

Help !!!!!!!!

Andy

"Blake" wrote:

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SYMPTOMS
When you try to sign in to Microsoft Money by using your Microsoft Passport
Network credentials (the e-mail address and password that you use to sign in
to the Passport Network), you may receive an error message that is similar
to one of the following:
Your sign-in information could not be verified. Go online or select the Work
offline check box, and then reenter your sign-in information.
Money is unable to verify your online sign in. Money will now try to log you
in using Work Offline sign in. Some online features such as background
banking will be unavailable, possibly because of network problems. To use
these features, please close Money and try to sign in again later
Money is unable to verify your online sign in. Money will try to log you in
using work offline.
The sign in attempt for username [at] ISP .com was unsuccessful. Please try
your sign in name and password again.
Note In this error message, ISP stands for the domain name of your Internet
service provider. Also, the extension that follows the ISP name might be
different from ".com," such as ".net".

You receive these error messages although you have configured Money to sign
in to the Passport Network.
Note If the issue you are experiencing is not with your Passport
credentials, and you are experiencing a problem with your financial
institution password, please contact your financial institution to verify
the Password credentials you should be using within Microsoft Money.
Warning If you always choose the work offline option when signing into
Microsoft Money, and you aren't using this Passport for applications or
sites other than Microsoft Money, there is a possibility that this Passport
may be expired by Passport sometime in the future. To prevent this from
occurring, you can either sign into Passport online occasionally, every
other week, or choose to remove your Passport credentials from your Money
data file and use the Money password instead.
Back to the top

CAUSE
This issue may occur if one or more of the following conditions are true: .
The system date on the computer is not correct.
. You are not connected to the Internet or Money does not detect an
Internet connection.
. You are already signed in to the Passport Network by using different
Passport Network credentials.
. Money does not correctly detect an Internet connection.
. The security level for your browser is set too high.
. The computer is not configured to accept cookies.
. The Msxml3.dll file is not correctly associated with the
Regsvr32.exe file.
. You recently upgraded to your version of Money, and your data file
is damaged.
. The installation of Money is damaged.

Back to the top

RESOLUTION
Note Because there are several versions of Microsoft Windows, the following
steps may be different on your computer. If they are, see your product
documentation to complete these steps.
To resolve this issue, use the following methods in the order that they
appear in.
Back to the top

Method 1: Correct the system date
To resolve this issue if the system date is not set correctly, change the
system date to the correct date and time. To do this, close Money and follow
these steps: 1. Click Start, click Run, type timedate.cpl, and then click
OK.
2. Change the date and time to today's date and time.
3. Click OK to accept the changes.
4. Open Money and attempt to sign in.
If these steps do not resolve your issue, continue to Method 2.
Back to the top

Method 2: Verify your Internet connection
1. Start Microsoft Internet Explorer.
2. Visit the following Microsoft Web site:
http://moneycentral.msn.com/home.asp
(http://moneycentral.msn.com/home.asp)
If you cannot connect to this Microsoft Web site, contact your ISP to
troubleshoot your connection issues.

If you can connect to this Microsoft Web site, go to Method 3.
Back to the top

Method 3: Verify your Passport Network status
1. Start Internet Explorer.
2. Visit the following Microsoft Web site:
http://moneycentral.msn.com/home.asp
(http://moneycentral.msn.com/home.asp)
3. Click Sign In, type the Passport Network information that you use
in Money, and then click Sign In. If you are automatically signed in to the
Passport Network, follow these steps: a. Click Sign Out, and then click
Sign In.
b. Type the Passport Network information that you use in Money,
click to clear the Sign me in automatically check box, and then click Sign
In.

4. Click Sign Out again, and then start Money. Try to sign in to the
Passport Network when you are prompted to.
If this does not resolve the issue, go to Method 4.
Back to the top

Method 4: Verify that Money detects your Internet connection
1. Click Start, point to Search, and then click For Files or Folders.
2. Click All files and folders.
3. In the All or part of the file name box, type Sample.mny, click My
Computer in the Look in box, and then click Search.
4. In the list of found files, double-click the Sample.mny file for
Money.
5. In Money, click Tools, point to Internet Updates, click Update now,
and then click Update.
After you choose to update, examine the "Call Summary" message to see if
there is an error that is associated with the connection. To do this, click
Tools, click Internet Updates, and then click Read Call Summary Messages.

If you receive an error message that is associated with the connection,
Money is not correctly detecting your Internet connection. For more
information about how to troubleshoot issues with your Internet connection,
click the following article number to view the article in the Microsoft
Knowledge Base:
899935 (http://support.microsoft.com/kb/899935/) You cannot connect to the
Internet when you try to use a feature in Money that requires an Internet
connection
If this method does not resolve your issue and Money is correctly detecting
an Internet connection, go to Method 5.
Back to the top

Method 5: Register the Msxml3.dll file
To register the Msxml3.dll file, click Start, click Run, type regsvr32
Msxml3.dll , and then click OK. If the file is not found, follow these
steps: 1. Click Start, point to Search, and then click For Files or Folders.
2. Click All files and folders.
3. In the All or part of the file name box, type msxml , click My
Computer in the Look in box, and then click Search.
4. In the list of found files, right-click the Msxml3.dll file, and
then click Copy.
5. Click Start, click Run, type %Systemroot%\system32 , and then click
OK.
6. On the Edit menu, click Paste.
7. Click Start, click Run, type regsvr32 Msxml3.dll , and then click
OK.

Back to the top

Method 6: Repair the Money data file
For more informationabout how to repair your Money data file, click the
following article number to view the article in the Microsoft Knowledge
Base:
182608 (http://support.microsoft.com/kb/182608/) How to diagnose and repair
damage in a Money data file
After you repair your Money data file, try to sign in to your Money data
file by using your Passport Network credentials. If you still cannot sign
in, go to Method 9.
Back to the top

Method 7: Reset Internet Explorer options and remove all cookies and
temporary Internet files
1. Click Start, click Run, type inetcpl.cpl, and then click OK.
2. Click the Privacy tab, and then move the slider to the bottom to
select Accept All Cookies.
3. Click the Security tab, click the Internet icon, and then click
Custom Level.
4. In the Reset custom settings list, click Medium Low.
5. Click Reset, click Yes when you are prompted to make the change,
and then click OK.
6. Click the Advanced tab, and then click Restore Defaults.
7. Click Apply, and then click OK.
Now that you have reset your Internet Explorer settings, delete the Internet
cache and remove all the Passport Network, Hotmail, and MSN cookies on the
computer. Note Because there are several versions of Microsoft Windows, the
following steps may be different on your computer. If they are, see your
product documentation to complete these steps. 1. Click Start, click Run,
type inetcpl.cpl, and then click OK.
2. On the General tab, click Delete Files, and then click OK when you
are prompted to delete all your temporary Internet files.
3. Click Settings, click View Files, and then delete any cookies that
end in "[at]passport," "[at]msn," or "[at]hotmail."

Note The cookie files store some settings information for Web sites.
If you do not have any saved settings, or if you are comfortable with
resetting this information, delete all the files that are in this location.
4. Start Money, and then try to open your data file again.
If these steps did not resolve your issue, proceed to Method 6.
Back to the top

Method 6: Configure your browser to accept cookies
Configure the Web browser to automatically accept cookies. To do this,
follow the appropriate steps for the Web browser that you are using.
Microsoft Internet Explorer 6 or a later version
1. On the Tools menu, click Internet Options.
2. Click the Privacy tab, and then click Advanced.
3. Click Override automatic cookie handling, and then click to select
the Always allow session cookies check box.
4. Click OK two times.

Microsoft Internet Explorer 5.0 or Microsoft Internet Explorer 5.5
1. On the Tools menu, click Internet Options.
2. Click the Security tab.
3. Click Internet, and then click Custom Level.
4. Under Allow Per-Session Cookies (Not Stored), click Enable.
5. Under Allow cookies that are stored on your computer, click Enable.
6. Click OK, and then click Yes.
7. Click OK.

Netscape Navigator 6.0 or a later version
1. On the Edit menu, click Preferences.
2. In the Category window, double-click Privacy and Security.
3. Click Cookies.
4. Click Enable all cookies.
5. Click to clear the Warn me before storing a cookie check box.
6. Click OK.
After you make these changes, test your ability to connect to the Passport
Network through Money. If you still cannot connect to the Passport Network,
go to Method 7.
Back to the top

Method 8: Repair the Money data file
For more information about how to repair your Money data file, click the
following article number to view the article in the Microsoft Knowledge
Base:
182608 (http://support.microsoft.com/kb/182608/) How to diagnose and repair
damage in a Money data file
After you repair your Money data file, try to sign in to your Money data
file by using your Passport Network credentials. If you are still cannot
sign in, go to Method 9.
Back to the top

Method 9: Remove and reinstall Microsoft Money
For more information about how to remove and reinstall Microsoft Money,
click the following article number to view the article in the Microsoft
Knowledge Base:
895866 (http://support.microsoft.com/kb/895866/) How to remove and reinstall
Microsoft Money
Back to the top

Method 10: Test the issue in a new Microsoft Windows profile
To see if the issue resides in the Windows profile, you can create a new
Administrator profile for the computer, and then move your original profile
settings to the new profile.
For more information about how to create profiles and move profile
information, click the following article number to view the article in the
Microsoft Knowledge Base:
811151 (http://support.microsoft.com/kb/811151/) How to copy data from a
corrupted user profile to a new profile
Back to the top

Method 11: Install the earlier version of Money, and then disable the
Passport Network
If these methods do not resolve the issue, there may be an issue with your
Money data file because of the conversion from an earlier version of Money.
If this is the issue, you may be able to install the earlier version of
Money, remove your Passport Network credentials from the file, and then
reconvert your file. To do this, follow these steps: 1. Remove the current
installation of Microsoft Money by using the information in Method 9.
2. Click Start, point to Search, and then click For Files or Folders.
3. Click All files and folders.
4. In the All or part of the file name box, type *.m14 to locate the
Microsoft Money 2005 data file, click My Computer in the Look in box, and
then click Search.

Note If you want to locate the data file for an earlier version of
Money: . Type *.m12 for Microsoft Money 2004.
. Type *.m11 for Microsoft Money 2003.
. Type *.m10 for Microsoft Money 2002.
. Type *.m09 for Microsoft Money 2001.

5. Double-click the file that you located in step 4.
6. On the File menu, click Password Manager, and then click Remove.
7. Insert the Money 2005 CD-ROM in your CD or DVD drive, and then
follow the instructions that appear on the screen to install Money 2005.
8. On the "Help protect your online privacy and security" screen,
click Accept to associate Passport Network credentials with your Money data
file.
9. Verify that you can open your Money data file. To do this, click
File, click Open, click your Money data file, and then click Open.

Back to the top

WORKAROUND
You may be able to work around this issue by verifying your Passport Network
credentials offline. If an Internet connection is not available, follow
these steps: 1. Start Money.
2. On the Sign in to open your Money file page, type your Passport
Network credentials, click to select the Work Offline check box, and then
click Next.

In microsoft.public.money, kimj wrote:

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Hmmm. Gone for me too.

See http://support.microsoft.com/kb/891338/en-us instead.


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I too am having this problem but when I click on the link in the response
from Cal it says that the article I'm looking for is unavailable, and has
been for over a week now. Is there somewhere else I can go to get the answer?

"Blake" wrote:

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