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Old 02-08-2005, 03:41 PM
Vadim Rapp
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Default Re: Money 2005: Several months later, still sucks

MC> 1) Do you care that we users are *still* experiencing these issues?

It depends on whom you call the users.

MS Money belongs to the MSN.
MSN is a media company.
The business of the media was, I think, best described by the following
famous quote from the interview with the president of Clear Channel:

http://www.publicintegrity.org/telec....aspx?HOID=183
“If anyone said we were in the radio business, it wouldn’t be someone from
our company. We’re not in the business of providing news and information. We’re
not in the business of providing well-researched music. We’re simply in the
business of selling our customers’ products.”

Assuming this is true (though cynical) for the whole media, you are not the
user of Microsoft Money. The users are companies that advertise on MSN.
Microsoft Money 2005 is not the product, either. You are.

MC> Your reluctant, grumpy beta tester,

Why I don't recall such a sentiment from you towards Money 2005 during the
beta?.


Vadim Rapp

 
Old 02-08-2005, 08:13 AM
Dick Watson
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Default Re: Money 2005: Several months later, still sucks

Best guesses, based on past performance and their apparent strategic
direction:

1) Not a lot. You are still seeing the ads, aren't you?
2) Only in so far is it relates to working on M06 (M05 minor rewrite #1) and
M08 (the web-only service).
3) A whole new travesty will begin in the fall.

Remember: Most Users Prefer(tm) this.

"Matthew Coble" <MatthewCoble[at]discussions.microsoft.com> wrote in message
news:F0D06AE1-BFCE-4018-9F3A-FB148CECF469[at]microsoft.com...
- quote -

> So Microsoft:
> 1) Do you care that we users are *still* experiencing these issues?
> 2) Are you working on this?
> 3) Wanna give us a hint as to when the travesty will end?



  #-1  
Old 02-08-2005, 02:41 AM
Matthew Coble
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Default Money 2005: Several months later, still sucks

All:

So I'm none to delighted to report that from this end user's point of view
Microsoft Money 2005 is still a bust, a laughing stock, a "beta," a typical
Microsoft product, a piece of ship, a travesty, an imbroglio, a (your
favorite phrase o' derision here).

I bought it back in October. Tried to upgrade from my old, trusty Money 2002
file. Crash. Burn. Duplicate entries. Yodlee errors. Duplicate accounts. MSN
Synching problems. Roll back to prior version.

Ah! The fall update is released! Try again. Crash. Burn. Duplicate entries.
Yodlee errors. Duplicate accounts. MSN problems. Roll back to prior version.

That was several months back, so tonight I thought I'd give it another go.
It's been a few months, so those smart people at Microsoft surely have all
that sorted out by now, right? Alas, no. Install. Start with sample.mny to
let all the updates and patches wash over me. Gingerly, gingerly now: open my
trusty Money files. Let them be updated. Look around carefully. Sync with
online services....

....Arrgh! Duplicate accounts. OK, I'll try to "merge" again. Still running,
though. Go to the E*Trade account, click "Account Summary"....

....(Tongue, please press into cheek.) Delightful! "Microsoft C++ Runtime
Error: The application (msmoney.exe) has requested the Runtime to terminate
in an unusual way."

Which is geekspeak for crash! Burn!

Quick repair. Still no love. So I'll remove and reset the online services
connections. Removed fine. Try to reset: "The list is temporarily
unavailable. Try again later." Quality.

So now let's try on a completely different computer: the home PC instead of
my laptop. Installed fine, updated OK with sample.mny loading (Money
v14.0.120.1105). Converted my old Money file, then more of the same:
duplicate entries, duplicate accounts, the whole deal.

Like i said at the top: Several months on, still sucks.

So Microsoft:

1) Do you care that we users are *still* experiencing these issues?
2) Are you working on this?
3) Wanna give us a hint as to when the travesty will end?

Your reluctant, grumpy beta tester,

Matthew Coble

 

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2005, money, months, sucks
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