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Old 02-04-2005, 07:05 PM
Greg Salts
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Posts: n/a
Default Re: 2005 "There is an online tansaction in progress."

Thank you Cal! I have a backup that isonly a couple weeks old, but wanted to
avoid any possible duplicate Bills.


"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news:hlh701tlm88483t4gr8ljah4e96k4fi44q[at]4ax.com...
- quote -

> In microsoft.public.money, Greg Salts wrote:
> > Hello Everyone,
> > > I recently ran into a problem using Money 2005. I'll trace my steps

as closely as possible to the last time I successfully used the product.
> > > 2/01/2005 I synchronized my account with my bank who has Direct Banking

and Bill payment (JP Morgan Chase) and received no errors.
> > 2/03/2005 I opened my money file and decided to test a feature so I

opened a new blank file (which closed the original file).
> > When creating the new file I believe that I may have used my .net

passport user account and password when creating the file, as I failed to
see the option to not use a password with the file.
- quote -

> The trick is to select Decline.
> > Same day I synch my account with the new file and received the update

with no error.
> > I then opened my original file without closing Money between instances, I

was not prompted for a password as I have never set this file up with a
local password.
- quote -

> > I tried to synch my original file with the bank and I get the error
"There is an online transaction in progress". Then a dialog that reports
"update not completed" with a "Learn More" link. When I click on the link it
reports to me that "Your last call encountered an error" and another bullet
reads "Your account information is being updated, which may take a few
minutes. If this message appears for more than five minutes, try again."
- quote -

> > > I am not sure why the update is stuck, but in a new account, it does not
have a problem synching. Merging the accounts caused the bills to duplicate
themselves so this is not a desirable solution. (Is there a way to unmerge
accounts?)
- quote -

> > > Is there a way to stop this synchronization? Is the problem related to
..net (I wouldn't think so because it doesn't fail in another account.)
> Removing the Passport is one way.
> > > I appreciate any assistance I can get on this one.

> Before closing Money again, make extra copies of your .mny files and
> .mbf files in a different folder.
> Before closing Money again, set your test file to not automatically
> make a backup. That way you avoid the danger of overwriting your
> backs.
> Speaking of backups, consider your backup strategy.



  #1  
Old 02-04-2005, 06:37 PM
Greg Salts
Guest
 
Posts: n/a
Default Re: 2005 "There is an online tansaction in progress."

Also, if I try to turn Online Services off for this account it causes Money to lock up.
"Greg Salts" <GregSalts[at]Hotmail.com> wrote in message news:e7%23MkeuCFHA.444[at]TK2MSFTNGP15.phx.gbl...
Hello Everyone,

I recently ran into a problem using Money 2005. I'll trace my steps as closely as possible to the last time I successfully used the product.

2/01/2005 I synchronized my account with my bank who has Direct Banking and Bill payment (JP Morgan Chase) and received no errors.
2/03/2005 I opened my money file and decided to test a feature so I opened a new blank file (which closed the original file).
When creating the new file I believe that I may have used my .net passport user account and password when creating the file, as I failed to see the option to not use a password with the file.
Same day I synch my account with the new file and received the update with no error.
I then opened my original file without closing Money between instances, I was not prompted for a password as I have never set this file up with a local password.
I tried to synch my original file with the bank and I get the error "There is an online transaction in progress". Then a dialog that reports "update not completed" with a "Learn More" link. When I click on the link it reports to me that "Your last call encountered an error" and another bullet reads "Your account information is being updated, which may take a few minutes. If this message appears for more than five minutes, try again."

I am not sure why the update is stuck, but in a new account, it does not have a problem synching. Merging the accounts caused the bills to duplicate themselves so this is not a desirable solution. (Is there a way to unmerge accounts?)

Is there a way to stop this synchronization? Is the problem related to ..net (I wouldn't think so because it doesn't fail in another account.)

I appreciate any assistance I can get on this one.

Thank You,
Greg

 
Old 02-04-2005, 06:10 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: 2005 "There is an online tansaction in progress."

In microsoft.public.money, Greg Salts wrote:

- quote -

> Hello Everyone,
> I recently ran into a problem using Money 2005. I'll trace my steps as closely as possible to the last time I successfully used the product.
> 2/01/2005 I synchronized my account with my bank who has Direct Banking and Bill payment (JP Morgan Chase) and received no errors.
> 2/03/2005 I opened my money file and decided to test a feature so I opened a new blank file (which closed the original file).
> When creating the new file I believe that I may have used my .net passport user account and password when creating the file, as I failed to see the option to not use a password with the file.


The trick is to select Decline.

- quote -

> Same day I synch my account with the new file and received the update with no error.
> I then opened my original file without closing Money between instances, I was not prompted for a password as I have never set this file up with a local password.
> I tried to synch my original file with the bank and I get the error "There is an online transaction in progress". Then a dialog that reports "update not completed" with a "Learn More" link. When I click on the link it reports to me that "Your last call encountered an error" and another bullet reads "Your account information is being updated, which may take a few minutes. If this message appears for more than five minutes, try again."
> I am not sure why the update is stuck, but in a new account, it does not have a problem synching. Merging the accounts caused the bills to duplicate themselves so this is not a desirable solution. (Is there a way to unmerge accounts?)
> Is there a way to stop this synchronization? Is the problem related to .net (I wouldn't think so because it doesn't fail in another account.)


Removing the Passport is one way.

- quote -

> I appreciate any assistance I can get on this one.


Before closing Money again, make extra copies of your .mny files and
..mbf files in a different folder.

Before closing Money again, set your test file to not automatically
make a backup. That way you avoid the danger of overwriting your
backs.

Speaking of backups, consider your backup strategy.


  #-1  
Old 02-04-2005, 05:31 PM
Greg Salts
Guest
 
Posts: n/a
Default 2005 "There is an online tansaction in progress."

Hello Everyone,

I recently ran into a problem using Money 2005. I'll trace my steps as closely as possible to the last time I successfully used the product.

2/01/2005 I synchronized my account with my bank who has Direct Banking and Bill payment (JP Morgan Chase) and received no errors.
2/03/2005 I opened my money file and decided to test a feature so I opened a new blank file (which closed the original file).
When creating the new file I believe that I may have used my .net passport user account and password when creating the file, as I failed to see the option to not use a password with the file.
Same day I synch my account with the new file and received the update with no error.
I then opened my original file without closing Money between instances, I was not prompted for a password as I have never set this file up with a local password.
I tried to synch my original file with the bank and I get the error "There is an online transaction in progress". Then a dialog that reports "update not completed" with a "Learn More" link. When I click on the link it reports to me that "Your last call encountered an error" and another bullet reads "Your account information is being updated, which may take a few minutes. If this message appears for more than five minutes, try again."

I am not sure why the update is stuck, but in a new account, it does not have a problem synching. Merging the accounts caused the bills to duplicate themselves so this is not a desirable solution. (Is there a way to unmerge accounts?)

Is there a way to stop this synchronization? Is the problem related to ..net (I wouldn't think so because it doesn't fail in another account.)

I appreciate any assistance I can get on this one.

Thank You,
Greg

 

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