Diane, we are trying to help you but you are not helping us do that.

Please, please read Dick's posts and answer his questions.

Dick is one of the most knowledgeable posters and you really don't want to
end up in his kill-file!

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.

"Diane" <diane[at]discussions> wrote in message
news:B98CB807-264D-44C8-AA3C-C1A222581BA6[at]microsoft.com...
- quote -

You still didn't answer any of the diagnostic questions I posed. Suit
yourself.

"Diane" <diane[at]discussions> wrote in message
news:B98CB807-264D-44C8-AA3C-C1A222581BA6[at]microsoft.com...
- quote -

Sorry - This program was installed on my computer when I bought it. As I
said, I tried uninstalling and reinstalling and also tried trial version
Money 2005. I get the sign in page with the only option to enter password.
My .net passport password does not work.

"Dick Watson" wrote:

- quote -

People are trying to help, but you mostly don't seem to want to answer their
diagnostic questions. That will make it very hard to help you find a
resolution, if one exists.

If you open the Money sample file, do you get a signin page? Yes/No

If you create a new Money file and don't assign a password/Passport, do you
get a signin page? Yes/No

If Money has never worked on this computer, how'd you create the Money file
in the first place? What version of Money was on the computer you used? How
did you move the file over to this computer? ________________

When you installed the M05 trial version, did you do an Internet Update to
get it to version *.1105 before attempting to open your .MNY data file?
Yes/No

"Diane" <diane[at]discussions> wrote in message
news:1B36D457-AFD5-43A7-875E-48A5A4A51CF5[at]microsoft.com...
- quote -

My passport works online. I've uninstalled and reinstalled and also tried
the trial version of Money 2005 - that won't work either. Keep getting sign
in page and I've never set up a password?????

"Just want to help you" wrote:

- quote -

I've never been able to sign into Money on this computer. I've tried
uninstalling and reinstalling but it didn't work.

"Cal Learner-- MVP" wrote:

- quote -

1. please check if your Passport works on www.passport.com
2. please create a new file, and sign in to this new file, check the result.
3. if the new is working, I am sorry to say your main file is corrupted. can
you find other backups?
4. can this file ba accessed via the work offline method?



"Diane" wrote:

- quote -

In microsoft.public.money, Diane wrote:

- quote -

Did you successfully use Money 2004 on that laptop before?
Did you use a password or Passport with that Money file?

File-> Search for "*.mbf,*.m12,*.mny" without the quotes on your
computer. If you find a *.m12, make an extra copy in a different
folder or onto CD so you have a backup.

What is the state of the machine right now? What version of Money is
installed. If Money 2004 is installed, I suggest you copy the *.m12
file to Diane4.mny. Then with Money, File-> Open that file.

- quote -

If you have Money 2005 trial installed, confirm that the version is
14.0.10.1105 using Help-About before continuing. If you have
14.0.10.1105, I suggest you copy the *.m12 file to Diane5.mny. Then
with Money 2005, File-> Open that file.

I tried to use Money 2004 installed on my HP laptop, and it asks for a
passowrd. My .netpassport does not work. I called HP and they said
uninstall and reinstall, but it didn't work. I have no choices except to
enter password; the only selection is File - new, restore, backup, close. I
tried to uninstall and install Money 2005 trial version -same problem. What
can I do?
--
Diane