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#16
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| The Experian expiry is completely separate from Money's expiry! Also whether you get 2 years or 3 years depends on the version of Money. -- Regards Bob Peel, Microsoft MVP - Money For UK tips & fixes see http://support.microsoft.com/default...d=fh;EN-GB;mny. For wishes or suggestions see http://register.microsoft.com/mswish/suggestion.asp or for UK wishes http://www.microsoft.com/uk/support/money/feedback I do not respond to any emails that I have not specifically asked for. "Mark Horn" <mark[at]hornclan.com> wrote in message news:slrnd3meu9.mon.mark[at]home.hornclan.com... - quote - > On 2005-03-17, Bob Peel MVP <Bob_Peel[at]kiandraNOSPAM.freeserve.co.uk> wrote: > > But isn't there an additional term that says something about "2 (3) years > > from first installation or Sep 1 2007 whichever comes first"? > Yes. That's true. In my case, I upgrade my PC recently. It came > with a brand new instance of XP on top of which I installed my > copy of Money 2004. So Money thinks it was installed recently, > so that Sep 1 2007 is less than 3 years from now. > I only assume that it works this way because I also happened to go > to the free services section of Money in order to get access to the > experian account that I'd created right after I first bought M04. > When I did this, and logged into my experian account, I got a message > that said something to the effect of "Thanks for upgrading to Money > 2004, your experian account has been extended for another year and > will expire one year from today." > It looks like Money doesn't do a very good job of actual date > tracking. So I'm *assuming* that I have until Sep 1 2007. I could > be wrong. > Time will tell, I guess. If I actually get cut off sometime in > April 2007 (which will be 3 years from when I first installed M04), > then I know that Money did a better job of tracking the date that > I'm assuming. |
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#15
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| On 2005-03-17, Bob Peel MVP <Bob_Peel[at]kiandraNOSPAM.freeserve.co.uk> wrote: - quote - > But isn't there an additional term that says something about "2 (3) years
Yes. That's true. In my case, I upgrade my PC recently. It came> from first installation or Sep 1 2007 whichever comes first"? with a brand new instance of XP on top of which I installed my copy of Money 2004. So Money thinks it was installed recently, so that Sep 1 2007 is less than 3 years from now. I only assume that it works this way because I also happened to go to the free services section of Money in order to get access to the experian account that I'd created right after I first bought M04. When I did this, and logged into my experian account, I got a message that said something to the effect of "Thanks for upgrading to Money 2004, your experian account has been extended for another year and will expire one year from today." It looks like Money doesn't do a very good job of actual date tracking. So I'm *assuming* that I have until Sep 1 2007. I could be wrong. Time will tell, I guess. If I actually get cut off sometime in April 2007 (which will be 3 years from when I first installed M04), then I know that Money did a better job of tracking the date that I'm assuming. |
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#14
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| But isn't there an additional term that says something about "2 (3) years from first installation or Sep 1 2007 whichever comes first"? -- Regards Bob Peel, Microsoft MVP - Money For UK tips & fixes see http://support.microsoft.com/default...d=fh;EN-GB;mny. For wishes or suggestions see http://register.microsoft.com/mswish/suggestion.asp or for UK wishes http://www.microsoft.com/uk/support/money/feedback I do not respond to any emails that I have not specifically asked for. "Mark Horn" <mark[at]hornclan.com> wrote in message news:slrnd3iud3.ern.mark[at]home.hornclan.com... - quote - > On 2005-03-17, Steve <flabear[at]REMOVE.yahoo.com> wrote: > > MS2003 works flawlessly when connecting to my SunTrust, Citibank and > > American Express to download new transactions. > FYI, MS2003 will stop downloading transactions at some point in > the future. You can find out what date that is clicking: > Help -> About Microsoft Money > Then click on "License Agreement..." in the window that comes up. > This will bring up the license agreement in Notepad. Search for > "online" You'll eventually find the expiration section. For me on > M04 Deluxe, my final day for transaction downloads is Sep 1, 2007. > FYI. |
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#13
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| On 2005-03-17, Steve <flabear[at]REMOVE.yahoo.com> wrote: - quote - > MS2003 works flawlessly when connecting to my SunTrust, Citibank and
FYI, MS2003 will stop downloading transactions at some point in> American Express to download new transactions. the future. You can find out what date that is clicking: Help -> About Microsoft Money Then click on "License Agreement..." in the window that comes up. This will bring up the license agreement in Notepad. Search for "online" You'll eventually find the expiration section. For me on M04 Deluxe, my final day for transaction downloads is Sep 1, 2007. FYI. |
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#12
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| On 8 Mar 2005 08:31:28 -0800, "Jonathan" <bartlettjonathan[at]gmail.comwrote: - quote - > What will get me onto M2006:
Jonathan:> 1. Fix the automation problems... especially with Citibank. This means > no duplicate accounts and no download errors. > 2. Stop messing with my categories. > 3. Get the online services setup process under control > 4. Stop updating stocks and funds that I don't mark for updates. > 5. Get rid of all the link advertising or any links taking me out of > the Money applications (including those to your MSN website). Or at > least make all of these links optional or configurable so I can choose > what I want to see. I can understand all this on a free website, but > when we are paying for it this is unacceptable. Thanks for the post. As an avid MS2003 user I ordered MS2005 via Amazon. After reading your horror story, and the others posted here, I quickly cancelled my MS2005 order. MS2003 works flawlessly when connecting to my SunTrust, Citibank and American Express to download new transactions. I can't fathom why MS development did not have any quality assurance testing with MS2005, nor can I believe they would unleash this monster on the public as a final product. I too will wait for MS2006, but let someone else go first. I'm not in the position, nor in the mood, to become a beta tester. Cheers, Steve |
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#11
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| Some updates on my courageous journey into 2005: First of all, several emailed me thanking me for the Citibank advice...and I am glad to hear I helped. Secondly, some corrections on my previous post: 1. You can still get Citibank mastercard as part of the OFX download from Citibank, but beware that if you have the automated Citicards synch setup for that same account, this will duplicate every transaction (Money will not realize they are the same even though they are for the same payee on the same date for the same amount) because of the different sources of the data. So if you are going with automated, uncheck the mastercard account on the Citibank UI before you download the file. 2. As pointed out to me, the "Favorite Categorie: Current Month" was indeed already available in M2003 (subtracting 1 from the only 2 improvements I originally found with M2005). Also please note something I didn't initially mention: I highly suggest that when you upgrade to M2005 you make a backup before hand, zip it up and thoroughly secure it somewhere where it will not be touched or confused with the new money files. Then uninstall M2003. M2005 warns you that although it is possible to keep M2003 installs, it recommends against it. I agree with Microsoft in this case that it is a bad idea and will only turn against you. I have found that not only will you get confused (believe me, you will) but that the data integrity starts getting questionable. For instance, when you try to open OFX files, you never really know which version of Money is going to grab it. There were some other problems, but all in all I highly suggest against the entire thing. If you don't like M2005, you can always uninstall it and reinstall M2003. Lastly, I am sad to announce that, after much contemplation, my pioneering journey into M2005 has ended and I have completely rolled-back to M2003. I owned M2003 outright, but was on the 90-trial of M2005, and with the paydate quickly approaching I had to make a decision. My decision was that I couldn't rationalize paying to upgrade to something that I found to be less functionaly, more frustrating, and take up more time and energy (especially when the application is specifically geared towards reducing this). I am working on my masters in Information Systems and have been a product manager for various applications, so if I cannot figure some of this stuff out, I don't see how any normal user could. The roll-back process was not easy and took several hours, but in the end it was worth it. I will greatly miss the "Bank Balance" feature, but in the end it wasn't enough. I felt that the biggest benefits of M2005 was for Microsoft in the form of a million links to money sites and services I wasn't interested in and which only served to confuse me and get in the way of true functionality. What will get me onto M2006: 1. Fix the automation problems... especially with Citibank. This means no duplicate accounts and no download errors. 2. Stop messing with my categories. 3. Get the online services setup process under control 4. Stop updating stocks and funds that I don't mark for updates. 5. Get rid of all the link advertising or any links taking me out of the Money applications (including those to your MSN website). Or at least make all of these links optional or configurable so I can choose what I want to see. I can understand all this on a free website, but when we are paying for it this is unacceptable. To Microsoft, I hope to give you my business again next year. Good Luck! Sincerely, Jonathan |
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#10
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| I have been using Money for a number of years now and today was the first time that I have yet to be able to connect to get either balances or quotes and prices. Should we not expect MS to at least post if their server is down? "EH" wrote: - quote - > Hello, > I just purchased and installed Money 2005 today. Unfortunately, when I try > to connect to my Citibank account, I get: > "Your accounts couldn't be updated with information from your bank or > brokerage. To learn more, on the Tools menu, point to Internet Updates, and > then click Read Call Summary Messages." > When I click on Tools > Internet Updates> Read Call Summary Messages, I see: > - Your last call encountered an error: 1/20/2005 12:09 AM > - Microsoft Money could not receive information from your bank or brokerage. > Please set up this account again (link). If the problem continues, contact > Customer Support. > If I click on "set up this account again", I get the same results. > I was able to login at the Citibank site and download the OFX files directly > into Money, so I know that my Internet connection is ok and my username and > password are correct. > I checked the event log, but there's nothing there. I checked the Money > support site and this usergroup but I don't see anything that would help me > troubleshoot and fix this problem. > Is this some kind of Yodlee (or whatever that thing is called) problem? > Never had any problems in previous versions of Money - this sucks. |
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#9
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| HI, Do you know if finally is there an answer to this problem? I have tried different things suggested here and none of them worked. I can see the balance in the accounts but i cannot see the transactions. i'd appreaciate your help. "Cal Learner-- MVP" escribió: - quote - > In microsoft.public.money, Art McClinton wrote: > > Go to https://www.yodlee.com/newarch/index.do and click on privacy policy. > Good find. It is a recent thing, tho it does say copyright 2004. > They do not sell "personal" data, except "to companies that perform > marketing services on our behalf, or to other financial institutions > with whom Yodlee offers you products and services pursuant to joint > marketing agreements." |
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#8
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| Background: I was a very very happy Money 2003 user for the last 2+ years (I encourage all my friends to adopt it) and about three months ago upgraded to 2005...ONLY because I wanted the Citibank integration and little else. I should have been happy with what I had (downloading the OFX from citibank wasn't really THAT bad in retrospect) and instead I got a little too greedy. Besides Citibank (checking, checking plus, savings, mastercard and Citicorp investment services), I also bank with Amex, MBNA, ATT Universal, and a host of investment companies, so moving from the smooth flowing 2003 to 2005 definately hurt the team across the board. Needless to say, upgrading was painful at best and I only recently was able to get all reports and graphs to come out correctly. However, I feel that I have finally tamed the beast and can hopefully lend you some advice. Citibank: There are some pitfalls of the citibank sync. First, the sync does not cover checking plus accounts. Everything is dumped into the main checking account, and anything out of checking plus will simply show as a negative value on your main checking. So you will have to manually handle this process. Second of all this process doesn't cover citibank mastercard. You have to set this up through a citicards account. You used to be able to get this through the main citibank OFX if your accounts were linked, but even in 2003 this stopped working several months ago and I had to setup the citicards account there, so this really isn't any different. There also is no Citicorp investment services sync, but again this didn't exist in 2003 either. "Almost" all of the issues I faced in syncing with 2005 was with Citibank. What I found is that syncing Citibank fails when I try to sync it at the same time as other banks, and especially in coordination with the "Update stock and fund quotes, MSN Alerts, news, and exchange rates". The best way to get it to work is, when you get the "Update Now" popup, clear all checkboxes except for Citibank. Occasionally (maybe 25%) this will still fail, but if you run it again it usually will catch by the 2nd or 3rd try. In fact, I am now in the mental habbit of running the update twice every morning, once with everything but Citibank checked, and then a second time with only citibank checked. Generally I have been pacified with this and it has worked out as well as could be hoped, although there is still a part of me screaming to go back to 2003. Interestingly enough I also occasionally have syncing issues with my MBNA visa account, and this seems to be the only account that I can run together with citibank that won't make it fail. Every other account (including the citicards account) work perfectly and with no error so far. Another Citibank problem is that occasionally (and somewhat randomly) when I sync, Money creates new accounts for the download. Why? I have no idea. But merging the accounts seems to clear this right up... The ONLY real benefit I get out of 2005 is that the "Bank Balance" feature, in which it tells you what the bank says your balance is vs. what you have it at in money, is very useful. However, and I saw one user report something sounding like this, Citibank will update your balance BEFORE the transactions come through. For instance, if I walk over to the ATM right now and take out $100, and then come back to the office and sync, citibanks balance will already reflect the -$100, but the transaction won't be there so my money balance won't match it for 1-2 days when the transactions comes through. I actually don't mind this at all and consider it a benefit... it used to be that I could never really rely on the money balance for my checking account because it didn't contain the last day or two of data.... but now the bank balance will show me exactly where I am even if the money balance does not. Overall 2005 Review: The Pros: 1. I love the "Bank Balance" feature as mentioned above, and the date that shows me my last sycn. 2. The "favorite categories: current month" chart available on the home screen is great (somebody said this was available in 2003 but I couldn't find it). I use it for cash withdrawls and dining out, which seem to be the two things always at risk for me (what can I say, I live in Manhattan). Wash: 3. There are some parts of the budgeting and cash flow changes that I like better and worse... The Cons: 4. Syncing is a complete pain. There is an option to sync automatically when money starts, but although I have this checked it never actually performs it (probably because when you shut money down its main processes keep running in the background). 5. Account duplication is confusing and down right scary. 6. The UI has improved and worsened. There are parts I like better, but all they really did was find a way to better integrate all their links out of money and to various websites. This is both annoying and frusterating. I would like an option to determine which links are even shown to me in the first place...especially in relation to killing "related links" 7. Too many ads! Ad links are just as bad as banners, in fact worse since I don't realize what they are until I click on them! 8. 2005 messed with my categories (apparently on purpose) and this just pisses me the hell off (forgive my language)! Clearly users edit these to match their lifestyles, so why would you make the application intentionally alter these to something else??? 9. Managing online services is comlicated and confusing, which made the syncing stuff all that much harder. It seems that there are different screen, processes and workflows for setting these up based on what kind of bank you choose, and fixing mistakes is virtually impossible. For instance, some of the account logins I can edit directly on the update now popup, and some I cannot. Why is this? 10. There are issues with updating some stocks. I have a retirement account with various mutual funds... I entered the symbols just for my own knowledge but told money not to retrieve updates for them (since the prices for them with my 401k company are vastly different than that of the market price due to how they are bought and sold). Even though money shows that they won't be updated, they still are. This turned out to be the biggest factor in all my reports being wrong, with the net value graph swinging up and down by 10's of thousands as it jumped between automatic and manual price updates. Conclusion: If you are reasonably happy with 2003, stay there. Hope this helps... Jonathan BobC wrote: - quote - > Hello, > I am having the same problem. I just bought MSM05 and can add only 2 credit > card companies. When I try to add a couple of others, it sends me into the > same loop as mentioned in this thread. > I am able to login through yodlee just fine. I tried to find info on > Microsoft's knowledgebase - but no luck. Any ideas?? > "EH" wrote: > > Hello, > > > I just purchased and installed Money 2005 today. Unfortunately, when I try > > to connect to my Citibank account, I get: > > > "Your accounts couldn't be updated with information from your bank or > > brokerage. To learn more, on the Tools menu, point to Internet Updates, and > > then click Read Call Summary Messages." > > > When I click on Tools > Internet Updates> Read Call Summary Messages, I see: > > > - Your last call encountered an error: 1/20/2005 12:09 AM > > - Microsoft Money could not receive information from your bank or brokerage. > > Please set up this account again (link). If the problem continues, contact > > Customer Support. > > > If I click on "set up this account again", I get the same results. > > > I was able to login at the Citibank site and download the OFX files directly > > into Money, so I know that my Internet connection is ok and my username and > > password are correct. > > > I checked the event log, but there's nothing there. I checked the Money > > support site and this usergroup but I don't see anything that would help me > > troubleshoot and fix this problem. > > > Is this some kind of Yodlee (or whatever that thing is called) problem? > > > Never had any problems in previous versions of Money - this sucks. |
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#7
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| Hello, I am having the same problem. I just bought MSM05 and can add only 2 credit card companies. When I try to add a couple of others, it sends me into the same loop as mentioned in this thread. I am able to login through yodlee just fine. I tried to find info on Microsoft's knowledgebase - but no luck. Any ideas?? "EH" wrote: - quote - > Hello, > I just purchased and installed Money 2005 today. Unfortunately, when I try > to connect to my Citibank account, I get: > "Your accounts couldn't be updated with information from your bank or > brokerage. To learn more, on the Tools menu, point to Internet Updates, and > then click Read Call Summary Messages." > When I click on Tools > Internet Updates> Read Call Summary Messages, I see: > - Your last call encountered an error: 1/20/2005 12:09 AM > - Microsoft Money could not receive information from your bank or brokerage. > Please set up this account again (link). If the problem continues, contact > Customer Support. > If I click on "set up this account again", I get the same results. > I was able to login at the Citibank site and download the OFX files directly > into Money, so I know that my Internet connection is ok and my username and > password are correct. > I checked the event log, but there's nothing there. I checked the Money > support site and this usergroup but I don't see anything that would help me > troubleshoot and fix this problem. > Is this some kind of Yodlee (or whatever that thing is called) problem? > Never had any problems in previous versions of Money - this sucks. |
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#6
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| Buy, that sure narrows it down. "Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message news 9e2v0p903vfbk21qqhuucklj06e93kqug[at]4ax.com...- quote - > They do not sell "personal" data, except "to companies that perform > marketing services on our behalf, or to other financial institutions > with whom Yodlee offers you products and services pursuant to joint > marketing agreements." |
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#5
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| In microsoft.public.money, Art McClinton wrote: - quote - Good find. It is a recent thing, tho it does say copyright 2004. They do not sell "personal" data, except "to companies that perform marketing services on our behalf, or to other financial institutions with whom Yodlee offers you products and services pursuant to joint marketing agreements." |
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#4
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| Go to https://www.yodlee.com/newarch/index.do and click on privacy policy. Cal Learner-- MVP wrote: - quote - > If you want to contact Yodlee directly, you can create an account at > Yodlee. Then if you get similar action, ask Yodlee. > If you discern their privacy policy, let us know. |
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#3
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| In microsoft.public.money, EH wrote: - quote - > Ok, now I am not getting the error anymore, but only the balances are
If you want to contact Yodlee directly, you can create an account at> downloaded from Citibank. No transactions are downloaded at all (I did > change the view dropdown to "Show transactions from All Dates). > Is there anyway to contact Yodlee? Contacting someone from Microsoft or > Citibank probably won't help since they'll just blame it on Yodlee. Yodlee. Then if you get similar action, ask Yodlee. If you discern their privacy policy, let us know. |
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#2
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| Ok, now I am not getting the error anymore, but only the balances are downloaded from Citibank. No transactions are downloaded at all (I did change the view dropdown to "Show transactions from All Dates). Is there anyway to contact Yodlee? Contacting someone from Microsoft or Citibank probably won't help since they'll just blame it on Yodlee. Thanks, E "Cal Learner-- MVP" wrote: - quote - > In microsoft.public.money, EH wrote: > > > Is this some kind of Yodlee (or whatever that thing is called) problem? > Yes. |
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#1
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| In microsoft.public.money, EH wrote: - quote - > Is this some kind of Yodlee (or whatever that thing is called) problem?
Yes. |
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| I'm having the same problem with MSM05 and Citi, and also with an ATT Universal card account (it's a skinned site for Citi). This occasionally happens overnight - these sites become unavailable to Money's direct access (this is _not_ a Yodlee thing) for a few hours. Could be an internal maintenance or network window. Don't freak out yet From experience, I'm absolutely certain that accesswill be restored shortly. This same behavior presented with Money 03 and 04 as well - is it just that you've never tried it this late? ![]() - John "EH" <EH[at]discussions.microsoft.com> wrote in message news:A49BB298-C9CF-4221-99F0-76E8F7FD9F80[at]microsoft.com... - quote - > Hello, > I just purchased and installed Money 2005 today. Unfortunately, when I > try > to connect to my Citibank account, I get: > "Your accounts couldn't be updated with information from your bank or > brokerage. To learn more, on the Tools menu, point to Internet Updates, > and > then click Read Call Summary Messages." > When I click on Tools > Internet Updates> Read Call Summary Messages, I > see: > - Your last call encountered an error: 1/20/2005 12:09 AM > - Microsoft Money could not receive information from your bank or > brokerage. > Please set up this account again (link). If the problem continues, > contact > Customer Support. > If I click on "set up this account again", I get the same results. > I was able to login at the Citibank site and download the OFX files > directly > into Money, so I know that my Internet connection is ok and my username > and > password are correct. > I checked the event log, but there's nothing there. I checked the Money > support site and this usergroup but I don't see anything that would help > me > troubleshoot and fix this problem. > Is this some kind of Yodlee (or whatever that thing is called) problem? > Never had any problems in previous versions of Money - this sucks. |
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#-1
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| Hello, I just purchased and installed Money 2005 today. Unfortunately, when I try to connect to my Citibank account, I get: "Your accounts couldn't be updated with information from your bank or brokerage. To learn more, on the Tools menu, point to Internet Updates, and then click Read Call Summary Messages." When I click on Tools > Internet Updates> Read Call Summary Messages, I see: - Your last call encountered an error: 1/20/2005 12:09 AM - Microsoft Money could not receive information from your bank or brokerage. Please set up this account again (link). If the problem continues, contact Customer Support. If I click on "set up this account again", I get the same results. I was able to login at the Citibank site and download the OFX files directly into Money, so I know that my Internet connection is ok and my username and password are correct. I checked the event log, but there's nothing there. I checked the Money support site and this usergroup but I don't see anything that would help me troubleshoot and fix this problem. Is this some kind of Yodlee (or whatever that thing is called) problem? Never had any problems in previous versions of Money - this sucks. |
| Tags |
| citibank, connect |
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