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  #16  
Old 03-18-2005, 08:17 PM
Bob Peel MVP
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Posts: n/a
Default Re: Can't connect to Citibank

The Experian expiry is completely separate from Money's expiry! Also whether
you get 2 years or 3 years depends on the version of Money.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.

"Mark Horn" <mark[at]hornclan.com> wrote in message
news:slrnd3meu9.mon.mark[at]home.hornclan.com...
- quote -

> On 2005-03-17, Bob Peel MVP <Bob_Peel[at]kiandraNOSPAM.freeserve.co.uk> wrote:
> > But isn't there an additional term that says something about "2 (3) years
> > from first installation or Sep 1 2007 whichever comes first"?

> Yes. That's true. In my case, I upgrade my PC recently. It came
> with a brand new instance of XP on top of which I installed my
> copy of Money 2004. So Money thinks it was installed recently,
> so that Sep 1 2007 is less than 3 years from now.
> I only assume that it works this way because I also happened to go
> to the free services section of Money in order to get access to the
> experian account that I'd created right after I first bought M04.
> When I did this, and logged into my experian account, I got a message
> that said something to the effect of "Thanks for upgrading to Money
> 2004, your experian account has been extended for another year and
> will expire one year from today."
> It looks like Money doesn't do a very good job of actual date
> tracking. So I'm *assuming* that I have until Sep 1 2007. I could
> be wrong.
> Time will tell, I guess. If I actually get cut off sometime in
> April 2007 (which will be 3 years from when I first installed M04),
> then I know that Money did a better job of tracking the date that
> I'm assuming.



  #15  
Old 03-18-2005, 07:36 PM
Mark Horn
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Posts: n/a
Default Re: Can't connect to Citibank

On 2005-03-17, Bob Peel MVP <Bob_Peel[at]kiandraNOSPAM.freeserve.co.uk> wrote:
- quote -

> But isn't there an additional term that says something about "2 (3) years
> from first installation or Sep 1 2007 whichever comes first"?


Yes. That's true. In my case, I upgrade my PC recently. It came
with a brand new instance of XP on top of which I installed my
copy of Money 2004. So Money thinks it was installed recently,
so that Sep 1 2007 is less than 3 years from now.

I only assume that it works this way because I also happened to go
to the free services section of Money in order to get access to the
experian account that I'd created right after I first bought M04.
When I did this, and logged into my experian account, I got a message
that said something to the effect of "Thanks for upgrading to Money
2004, your experian account has been extended for another year and
will expire one year from today."

It looks like Money doesn't do a very good job of actual date
tracking. So I'm *assuming* that I have until Sep 1 2007. I could
be wrong.

Time will tell, I guess. If I actually get cut off sometime in
April 2007 (which will be 3 years from when I first installed M04),
then I know that Money did a better job of tracking the date that
I'm assuming.
  #14  
Old 03-17-2005, 12:36 PM
Bob Peel MVP
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Posts: n/a
Default Re: Can't connect to Citibank

But isn't there an additional term that says something about "2 (3) years
from first installation or Sep 1 2007 whichever comes first"?

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.

"Mark Horn" <mark[at]hornclan.com> wrote in message
news:slrnd3iud3.ern.mark[at]home.hornclan.com...
- quote -

> On 2005-03-17, Steve <flabear[at]REMOVE.yahoo.com> wrote:
> > MS2003 works flawlessly when connecting to my SunTrust, Citibank and
> > American Express to download new transactions.

> FYI, MS2003 will stop downloading transactions at some point in
> the future. You can find out what date that is clicking:
> Help -> About Microsoft Money
> Then click on "License Agreement..." in the window that comes up.
> This will bring up the license agreement in Notepad. Search for
> "online" You'll eventually find the expiration section. For me on
> M04 Deluxe, my final day for transaction downloads is Sep 1, 2007.
> FYI.



  #13  
Old 03-17-2005, 11:35 AM
Mark Horn
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Posts: n/a
Default Re: Can't connect to Citibank

On 2005-03-17, Steve <flabear[at]REMOVE.yahoo.com> wrote:
- quote -

> MS2003 works flawlessly when connecting to my SunTrust, Citibank and
> American Express to download new transactions.


FYI, MS2003 will stop downloading transactions at some point in
the future. You can find out what date that is clicking:

Help -> About Microsoft Money

Then click on "License Agreement..." in the window that comes up.
This will bring up the license agreement in Notepad. Search for
"online" You'll eventually find the expiration section. For me on
M04 Deluxe, my final day for transaction downloads is Sep 1, 2007.

FYI.
  #12  
Old 03-17-2005, 09:59 AM
Steve
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Posts: n/a
Default Re: Can't connect to Citibank

On 8 Mar 2005 08:31:28 -0800, "Jonathan" <bartlettjonathan[at]gmail.comwrote:

- quote -

> What will get me onto M2006:
> 1. Fix the automation problems... especially with Citibank. This means
> no duplicate accounts and no download errors.
> 2. Stop messing with my categories.
> 3. Get the online services setup process under control
> 4. Stop updating stocks and funds that I don't mark for updates.
> 5. Get rid of all the link advertising or any links taking me out of
> the Money applications (including those to your MSN website). Or at
> least make all of these links optional or configurable so I can choose
> what I want to see. I can understand all this on a free website, but
> when we are paying for it this is unacceptable.


Jonathan:

Thanks for the post. As an avid MS2003 user I ordered MS2005 via
Amazon. After reading your horror story, and the others posted here,
I quickly cancelled my MS2005 order.

MS2003 works flawlessly when connecting to my SunTrust, Citibank and
American Express to download new transactions.

I can't fathom why MS development did not have any quality assurance
testing with MS2005, nor can I believe they would unleash this monster
on the public as a final product.

I too will wait for MS2006, but let someone else go first. I'm not in
the position, nor in the mood, to become a beta tester.

Cheers,

Steve

  #11  
Old 03-08-2005, 03:31 PM
Jonathan
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Posts: n/a
Default Re: Can't connect to Citibank

Some updates on my courageous journey into 2005:

First of all, several emailed me thanking me for the Citibank
advice...and I am glad to hear I helped.

Secondly, some corrections on my previous post:

1. You can still get Citibank mastercard as part of the OFX download
from Citibank, but beware that if you have the automated Citicards
synch setup for that same account, this will duplicate every
transaction (Money will not realize they are the same even though they
are for the same payee on the same date for the same amount) because of
the different sources of the data. So if you are going with automated,
uncheck the mastercard account on the Citibank UI before you download
the file.
2. As pointed out to me, the "Favorite Categorie: Current Month" was
indeed already available in M2003 (subtracting 1 from the only 2
improvements I originally found with M2005).

Also please note something I didn't initially mention: I highly suggest
that when you upgrade to M2005 you make a backup before hand, zip it up
and thoroughly secure it somewhere where it will not be touched or
confused with the new money files. Then uninstall M2003. M2005 warns
you that although it is possible to keep M2003 installs, it recommends
against it. I agree with Microsoft in this case that it is a bad idea
and will only turn against you. I have found that not only will you get
confused (believe me, you will) but that the data integrity starts
getting questionable. For instance, when you try to open OFX files, you
never really know which version of Money is going to grab it. There
were some other problems, but all in all I highly suggest against the
entire thing. If you don't like M2005, you can always uninstall it and
reinstall M2003.

Lastly, I am sad to announce that, after much contemplation, my
pioneering journey into M2005 has ended and I have completely
rolled-back to M2003. I owned M2003 outright, but was on the 90-trial
of M2005, and with the paydate quickly approaching I had to make a
decision.

My decision was that I couldn't rationalize paying to upgrade to
something that I found to be less functionaly, more frustrating, and
take up more time and energy (especially when the application is
specifically geared towards reducing this). I am working on my masters
in Information Systems and have been a product manager for various
applications, so if I cannot figure some of this stuff out, I don't see
how any normal user could.

The roll-back process was not easy and took several hours, but in the
end it was worth it. I will greatly miss the "Bank Balance" feature,
but in the end it wasn't enough. I felt that the biggest benefits of
M2005 was for Microsoft in the form of a million links to money sites
and services I wasn't interested in and which only served to confuse me
and get in the way of true functionality.

What will get me onto M2006:
1. Fix the automation problems... especially with Citibank. This means
no duplicate accounts and no download errors.
2. Stop messing with my categories.
3. Get the online services setup process under control
4. Stop updating stocks and funds that I don't mark for updates.
5. Get rid of all the link advertising or any links taking me out of
the Money applications (including those to your MSN website). Or at
least make all of these links optional or configurable so I can choose
what I want to see. I can understand all this on a free website, but
when we are paying for it this is unacceptable.

To Microsoft, I hope to give you my business again next year. Good
Luck!

Sincerely,
Jonathan

  #10  
Old 02-26-2005, 03:25 AM
Bob inLA
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Posts: n/a
Default RE: Can't connect to Citibank

I have been using Money for a number of years now and today was the first
time that I have yet to be able to connect to get either balances or quotes
and prices. Should we not expect MS to at least post if their server is down?

"EH" wrote:

- quote -

> Hello,
> I just purchased and installed Money 2005 today. Unfortunately, when I try
> to connect to my Citibank account, I get:
> "Your accounts couldn't be updated with information from your bank or
> brokerage. To learn more, on the Tools menu, point to Internet Updates, and
> then click Read Call Summary Messages."
> When I click on Tools > Internet Updates> Read Call Summary Messages, I see:
> - Your last call encountered an error: 1/20/2005 12:09 AM
> - Microsoft Money could not receive information from your bank or brokerage.
> Please set up this account again (link). If the problem continues, contact
> Customer Support.
> If I click on "set up this account again", I get the same results.
> I was able to login at the Citibank site and download the OFX files directly
> into Money, so I know that my Internet connection is ok and my username and
> password are correct.
> I checked the event log, but there's nothing there. I checked the Money
> support site and this usergroup but I don't see anything that would help me
> troubleshoot and fix this problem.
> Is this some kind of Yodlee (or whatever that thing is called) problem?
> Never had any problems in previous versions of Money - this sucks.

  #9  
Old 02-14-2005, 12:07 PM
robica
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

HI,
Do you know if finally is there an answer to this problem? I have tried
different things suggested here and none of them worked. I can see the
balance in the accounts but i cannot see the transactions.
i'd appreaciate your help.

"Cal Learner-- MVP" escribió:

- quote -

> In microsoft.public.money, Art McClinton wrote:
> > Go to https://www.yodlee.com/newarch/index.do and click on privacy policy.

> Good find. It is a recent thing, tho it does say copyright 2004.
> They do not sell "personal" data, except "to companies that perform
> marketing services on our behalf, or to other financial institutions
> with whom Yodlee offers you products and services pursuant to joint
> marketing agreements."

  #8  
Old 02-10-2005, 03:10 PM
bartlettjonathan@gmail.com
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Posts: n/a
Default Re: Can't connect to Citibank

Background:
I was a very very happy Money 2003 user for the last 2+ years (I
encourage all my friends to adopt it) and about three months ago
upgraded to 2005...ONLY because I wanted the Citibank integration and
little else. I should have been happy with what I had (downloading the
OFX from citibank wasn't really THAT bad in retrospect) and instead I
got a little too greedy. Besides Citibank (checking, checking plus,
savings, mastercard and Citicorp investment services), I also bank with
Amex, MBNA, ATT Universal, and a host of investment companies, so
moving from the smooth flowing 2003 to 2005 definately hurt the team
across the board.

Needless to say, upgrading was painful at best and I only recently was
able to get all reports and graphs to come out correctly. However, I
feel that I have finally tamed the beast and can hopefully lend you
some advice.

Citibank:
There are some pitfalls of the citibank sync. First, the sync does not
cover checking plus accounts. Everything is dumped into the main
checking account, and anything out of checking plus will simply show as
a negative value on your main checking. So you will have to manually
handle this process.

Second of all this process doesn't cover citibank mastercard. You have
to set this up through a citicards account. You used to be able to get
this through the main citibank OFX if your accounts were linked, but
even in 2003 this stopped working several months ago and I had to setup
the citicards account there, so this really isn't any different. There
also is no Citicorp investment services sync, but again this didn't
exist in 2003 either.

"Almost" all of the issues I faced in syncing with 2005 was with
Citibank. What I found is that syncing Citibank fails when I try to
sync it at the same time as other banks, and especially in coordination
with the "Update stock and fund quotes, MSN Alerts, news, and exchange
rates". The best way to get it to work is, when you get the "Update
Now" popup, clear all checkboxes except for Citibank. Occasionally
(maybe 25%) this will still fail, but if you run it again it usually
will catch by the 2nd or 3rd try. In fact, I am now in the mental
habbit of running the update twice every morning, once with everything
but Citibank checked, and then a second time with only citibank
checked. Generally I have been pacified with this and it has worked out
as well as could be hoped, although there is still a part of me
screaming to go back to 2003.

Interestingly enough I also occasionally have syncing issues with my
MBNA visa account, and this seems to be the only account that I can run
together with citibank that won't make it fail. Every other account
(including the citicards account) work perfectly and with no error so
far.

Another Citibank problem is that occasionally (and somewhat randomly)
when I sync, Money creates new accounts for the download. Why? I have
no idea. But merging the accounts seems to clear this right up...

The ONLY real benefit I get out of 2005 is that the "Bank Balance"
feature, in which it tells you what the bank says your balance is vs.
what you have it at in money, is very useful. However, and I saw one
user report something sounding like this, Citibank will update your
balance BEFORE the transactions come through. For instance, if I walk
over to the ATM right now and take out $100, and then come back to the
office and sync, citibanks balance will already reflect the -$100, but
the transaction won't be there so my money balance won't match it for
1-2 days when the transactions comes through. I actually don't mind
this at all and consider it a benefit... it used to be that I could
never really rely on the money balance for my checking account because
it didn't contain the last day or two of data.... but now the bank
balance will show me exactly where I am even if the money balance does
not.

Overall 2005 Review:

The Pros:
1. I love the "Bank Balance" feature as mentioned above, and the date
that shows me my last sycn.
2. The "favorite categories: current month" chart available on the home
screen is great (somebody said this was available in 2003 but I
couldn't find it). I use it for cash withdrawls and dining out, which
seem to be the two things always at risk for me (what can I say, I live
in Manhattan).

Wash:
3. There are some parts of the budgeting and cash flow changes that I
like better and worse...

The Cons:
4. Syncing is a complete pain. There is an option to sync automatically
when money starts, but although I have this checked it never actually
performs it (probably because when you shut money down its main
processes keep running in the background).
5. Account duplication is confusing and down right scary.
6. The UI has improved and worsened. There are parts I like better, but
all they really did was find a way to better integrate all their links
out of money and to various websites. This is both annoying and
frusterating. I would like an option to determine which links are even
shown to me in the first place...especially in relation to killing
"related links"
7. Too many ads! Ad links are just as bad as banners, in fact worse
since I don't realize what they are until I click on them!
8. 2005 messed with my categories (apparently on purpose) and this just
pisses me the hell off (forgive my language)! Clearly users edit these
to match their lifestyles, so why would you make the application
intentionally alter these to something else???
9. Managing online services is comlicated and confusing, which made the
syncing stuff all that much harder. It seems that there are different
screen, processes and workflows for setting these up based on what kind
of bank you choose, and fixing mistakes is virtually impossible. For
instance, some of the account logins I can edit directly on the update
now popup, and some I cannot. Why is this?
10. There are issues with updating some stocks. I have a retirement
account with various mutual funds... I entered the symbols just for my
own knowledge but told money not to retrieve updates for them (since
the prices for them with my 401k company are vastly different than that
of the market price due to how they are bought and sold). Even though
money shows that they won't be updated, they still are. This turned out
to be the biggest factor in all my reports being wrong, with the net
value graph swinging up and down by 10's of thousands as it jumped
between automatic and manual price updates.

Conclusion:
If you are reasonably happy with 2003, stay there.

Hope this helps...
Jonathan

BobC wrote:
- quote -

> Hello,
> I am having the same problem. I just bought MSM05 and can add only 2

credit
> card companies. When I try to add a couple of others, it sends me

into the
> same loop as mentioned in this thread.
> I am able to login through yodlee just fine. I tried to find info on


> Microsoft's knowledgebase - but no luck. Any ideas??
> "EH" wrote:
> > Hello,
> > > I just purchased and installed Money 2005 today. Unfortunately,

when I try
> > to connect to my Citibank account, I get:
> > > "Your accounts couldn't be updated with information from your bank

or
> > brokerage. To learn more, on the Tools menu, point to Internet

Updates, and
> > then click Read Call Summary Messages."
> > > When I click on Tools > Internet Updates> Read Call Summary

Messages, I see:
> > > - Your last call encountered an error: 1/20/2005 12:09 AM

> > - Microsoft Money could not receive information from your bank or

brokerage.
> > Please set up this account again (link). If the problem

continues, contact
> > Customer Support.
> > > If I click on "set up this account again", I get the same results.
> > > I was able to login at the Citibank site and download the OFX files

directly
> > into Money, so I know that my Internet connection is ok and my

username and
> > password are correct.
> > > I checked the event log, but there's nothing there. I checked the

Money
> > support site and this usergroup but I don't see anything that would

help me
> > troubleshoot and fix this problem.
> > > Is this some kind of Yodlee (or whatever that thing is called)

problem?
> > > Never had any problems in previous versions of Money - this sucks.


  #7  
Old 02-05-2005, 01:47 AM
BobC
Guest
 
Posts: n/a
Default RE: Can't connect to Citibank

Hello,
I am having the same problem. I just bought MSM05 and can add only 2 credit
card companies. When I try to add a couple of others, it sends me into the
same loop as mentioned in this thread.

I am able to login through yodlee just fine. I tried to find info on
Microsoft's knowledgebase - but no luck. Any ideas??

"EH" wrote:

- quote -

> Hello,
> I just purchased and installed Money 2005 today. Unfortunately, when I try
> to connect to my Citibank account, I get:
> "Your accounts couldn't be updated with information from your bank or
> brokerage. To learn more, on the Tools menu, point to Internet Updates, and
> then click Read Call Summary Messages."
> When I click on Tools > Internet Updates> Read Call Summary Messages, I see:
> - Your last call encountered an error: 1/20/2005 12:09 AM
> - Microsoft Money could not receive information from your bank or brokerage.
> Please set up this account again (link). If the problem continues, contact
> Customer Support.
> If I click on "set up this account again", I get the same results.
> I was able to login at the Citibank site and download the OFX files directly
> into Money, so I know that my Internet connection is ok and my username and
> password are correct.
> I checked the event log, but there's nothing there. I checked the Money
> support site and this usergroup but I don't see anything that would help me
> troubleshoot and fix this problem.
> Is this some kind of Yodlee (or whatever that thing is called) problem?
> Never had any problems in previous versions of Money - this sucks.

  #6  
Old 01-21-2005, 06:48 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

Buy, that sure narrows it down.

"Cal Learner-- MVP" <via_newsgroup[at]please.tnx> wrote in message
news9e2v0p903vfbk21qqhuucklj06e93kqug[at]4ax.com...
- quote -

> They do not sell "personal" data, except "to companies that perform
> marketing services on our behalf, or to other financial institutions
> with whom Yodlee offers you products and services pursuant to joint
> marketing agreements."



  #5  
Old 01-21-2005, 04:21 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

In microsoft.public.money, Art McClinton wrote:

- quote -

> Go to https://www.yodlee.com/newarch/index.do and click on privacy policy.


Good find. It is a recent thing, tho it does say copyright 2004.

They do not sell "personal" data, except "to companies that perform
marketing services on our behalf, or to other financial institutions
with whom Yodlee offers you products and services pursuant to joint
marketing agreements."


  #4  
Old 01-20-2005, 11:21 PM
Art McClinton
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

Go to https://www.yodlee.com/newarch/index.do and click on privacy policy.

Cal Learner-- MVP wrote:
- quote -

> If you want to contact Yodlee directly, you can create an account at
> Yodlee. Then if you get similar action, ask Yodlee.
> If you discern their privacy policy, let us know.


  #3  
Old 01-20-2005, 04:49 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

In microsoft.public.money, EH wrote:

- quote -

> Ok, now I am not getting the error anymore, but only the balances are
> downloaded from Citibank. No transactions are downloaded at all (I did
> change the view dropdown to "Show transactions from All Dates).
> Is there anyway to contact Yodlee? Contacting someone from Microsoft or
> Citibank probably won't help since they'll just blame it on Yodlee.


If you want to contact Yodlee directly, you can create an account at
Yodlee. Then if you get similar action, ask Yodlee.

If you discern their privacy policy, let us know.

  #2  
Old 01-20-2005, 03:59 PM
EH
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

Ok, now I am not getting the error anymore, but only the balances are
downloaded from Citibank. No transactions are downloaded at all (I did
change the view dropdown to "Show transactions from All Dates).

Is there anyway to contact Yodlee? Contacting someone from Microsoft or
Citibank probably won't help since they'll just blame it on Yodlee.

Thanks,

E

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, EH wrote:
> > > Is this some kind of Yodlee (or whatever that thing is called) problem?

> Yes.

  #1  
Old 01-20-2005, 03:50 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

In microsoft.public.money, EH wrote:

- quote -

> Is this some kind of Yodlee (or whatever that thing is called) problem?

Yes.
 
Old 01-20-2005, 08:09 AM
John DeMastri
Guest
 
Posts: n/a
Default Re: Can't connect to Citibank

I'm having the same problem with MSM05 and Citi, and also with an ATT
Universal card account (it's a skinned site for Citi).

This occasionally happens overnight - these sites become unavailable to
Money's direct access (this is _not_ a Yodlee thing) for a few hours. Could
be an internal maintenance or network window.

Don't freak out yet From experience, I'm absolutely certain that access
will be restored shortly.

This same behavior presented with Money 03 and 04 as well - is it just that
you've never tried it this late?

- John

"EH" <EH[at]discussions.microsoft.com> wrote in message
news:A49BB298-C9CF-4221-99F0-76E8F7FD9F80[at]microsoft.com...
- quote -

> Hello,
> I just purchased and installed Money 2005 today. Unfortunately, when I
> try
> to connect to my Citibank account, I get:
> "Your accounts couldn't be updated with information from your bank or
> brokerage. To learn more, on the Tools menu, point to Internet Updates,
> and
> then click Read Call Summary Messages."
> When I click on Tools > Internet Updates> Read Call Summary Messages, I
> see:
> - Your last call encountered an error: 1/20/2005 12:09 AM
> - Microsoft Money could not receive information from your bank or
> brokerage.
> Please set up this account again (link). If the problem continues,
> contact
> Customer Support.
> If I click on "set up this account again", I get the same results.
> I was able to login at the Citibank site and download the OFX files
> directly
> into Money, so I know that my Internet connection is ok and my username
> and
> password are correct.
> I checked the event log, but there's nothing there. I checked the Money
> support site and this usergroup but I don't see anything that would help
> me
> troubleshoot and fix this problem.
> Is this some kind of Yodlee (or whatever that thing is called) problem?
> Never had any problems in previous versions of Money - this sucks.



  #-1  
Old 01-20-2005, 07:19 AM
EH
Guest
 
Posts: n/a
Default Can't connect to Citibank

Hello,

I just purchased and installed Money 2005 today. Unfortunately, when I try
to connect to my Citibank account, I get:

"Your accounts couldn't be updated with information from your bank or
brokerage. To learn more, on the Tools menu, point to Internet Updates, and
then click Read Call Summary Messages."

When I click on Tools > Internet Updates> Read Call Summary Messages, I see:

- Your last call encountered an error: 1/20/2005 12:09 AM
- Microsoft Money could not receive information from your bank or brokerage.
Please set up this account again (link). If the problem continues, contact
Customer Support.

If I click on "set up this account again", I get the same results.

I was able to login at the Citibank site and download the OFX files directly
into Money, so I know that my Internet connection is ok and my username and
password are correct.

I checked the event log, but there's nothing there. I checked the Money
support site and this usergroup but I don't see anything that would help me
troubleshoot and fix this problem.

Is this some kind of Yodlee (or whatever that thing is called) problem?

Never had any problems in previous versions of Money - this sucks.
 

Tags
citibank, connect
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