Your password cannot contain Alphabetic characters

#2 01-12-2005, 03:13 PM

Please note that Microsoft Money is not the only financial software with this
issue, Quicken (2005) does not support the letter of the alphabet either. I
too use Desert Schools and I hate the upgrade, have to do everything from
their website now, including Bill Pay, cannot use either Money nor Quicken
(both 2005 versions) and I have emailed both available addresses off of
Desert Schools website and I have not heard anything back regarding this
issue and unfortunately I do not know of any contact numbers for Money or
Quicken to see how this issue would possibly be resolved. Frustrating to me
to have to go through the website to do everything I could do through Money
or Quicken.

"Frustrated" wrote:

- quote -

> "Cal Learner-- MVP" wrote:
> > In microsoft.public.money, Frustrated wrote:
> > > > I am using Microsoft Money 2002 and my bank has just upgraded their online
> > > banking system. (Desert Schools Federal Credit Union) The password for the
> > > bank use to be four-digit numeric and I used this for years in money and the
> > > bank web site with no problems. Now my bank requires a password that contains
> > > at least one alphabetic character to access my account. I have changed it on
> > > the bank web site and it works fine. When I try to change the password in
> > > Microsoft money I get â€œYour password cannot contain Alphabetic charactersâ€ I
> > > am not using a character like $ or [at] in the new password for my bank. I have
> > > also tried several different passwords. I even tried using O for the
> > > alphabetic character instead of zero in the password to see if I could trick
> > > money. No luck. Any suggestions???
> > > I would call their customer service at 800-456-9171 or 602-433-7000
> > and inquire as to what you should use as a password after the
> > upgrade.
> I have done that and the bank tells me that they were in contact with
> Microsoft and Microsoft was supposed to have an update out to fix this before
> the bank changed their service to require an alphanumeric password.At least
> thats what my bank has told me. Do you know a phone # for microsoft to verify
> this my self? If I could verify with Microsoft that there is or will be a fix
> for money 02 or a newer version of money 04 or 05 will except alphanumeric
> passwords I would r eluctantly upgrade and buy it now instead of waiting for
> a response from my bank. Thank you.

#1 01-12-2005, 03:01 PM

"Cal Learner-- MVP" wrote:

- quote -

> In microsoft.public.money, Frustrated wrote:
> > I am using Microsoft Money 2002 and my bank has just upgraded their online
> > banking system. (Desert Schools Federal Credit Union) The password for the
> > bank use to be four-digit numeric and I used this for years in money and the
> > bank web site with no problems. Now my bank requires a password that contains
> > at least one alphabetic character to access my account. I have changed it on
> > the bank web site and it works fine. When I try to change the password in
> > Microsoft money I get â€œYour password cannot contain Alphabetic charactersâ€ I
> > am not using a character like $ or [at] in the new password for my bank. I have
> > also tried several different passwords. I even tried using O for the
> > alphabetic character instead of zero in the password to see if I could trick
> > money. No luck. Any suggestions???
> I would call their customer service at 800-456-9171 or 602-433-7000
> and inquire as to what you should use as a password after the
> upgrade.
I have done that and the bank tells me that they were in contact with

Microsoft and Microsoft was supposed to have an update out to fix this before
the bank changed their service to require an alphanumeric password.At least
thats what my bank has told me. Do you know a phone # for microsoft to verify
this my self? If I could verify with Microsoft that there is or will be a fix
for money 02 or a newer version of money 04 or 05 will except alphanumeric
passwords I would r eluctantly upgrade and buy it now instead of waiting for
a response from my bank. Thank you.

01-12-2005, 02:27 PM

In microsoft.public.money, Frustrated wrote:

- quote -

> I am using Microsoft Money 2002 and my bank has just upgraded their online
> banking system. (Desert Schools Federal Credit Union) The password for the
> bank use to be four-digit numeric and I used this for years in money and the
> bank web site with no problems. Now my bank requires a password that contains
> at least one alphabetic character to access my account. I have changed it on
> the bank web site and it works fine. When I try to change the password in
> Microsoft money I get “Your password cannot contain Alphabetic characters” I
> am not using a character like $ or [at] in the new password for my bank. I have
> also tried several different passwords. I even tried using O for the
> alphabetic character instead of zero in the password to see if I could trick
> money. No luck. Any suggestions???

I would call their customer service at 800-456-9171 or 602-433-7000
and inquire as to what you should use as a password after the
upgrade.

#-1 01-12-2005, 12:57 PM

I am using Microsoft Money 2002 and my bank has just upgraded their online
banking system. (Desert Schools Federal Credit Union) The password for the
bank use to be four-digit numeric and I used this for years in money and the
bank web site with no problems. Now my bank requires a password that contains
at least one alphabetic character to access my account. I have changed it on
the bank web site and it works fine. When I try to change the password in
Microsoft money I get â€œYour password cannot contain Alphabetic charactersâ€ I
am not using a character like $ or [at] in the new password for my bank. I have
also tried several different passwords. I even tried using O for the
alphabetic character instead of zero in the password to see if I could trick
money. No luck. Any suggestions???

Thank you,

Frustrated

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