Betting the cost of some postings. My postings go for about a dime a
thousand.

I like the idea of asking Russ: hey Russ, we know you're listening: does the
Money group get ANY feedback, good or bad, from the Product Returns process?
How's the feedback so far on M05???

Let's see if he takes the bait...

"Vadim Rapp" <vrapp[at]nospam.polyscience.com> wrote in message
news:%23SfuB2M9EHA.1084[at]TK2MSFTNGP15.phx.gbl...
- quote -

Hello Dick:
You wrote on Fri, 7 Jan 2005 06:48:30 -0700:

DW> I'm betting that these returns get charged back to the product group
DW> somehow. I could be wrong.

betting how much? I might just accept, then we might ask Russ.

Vadim :-)

I'm betting that these returns get charged back to the product group
somehow. I could be wrong.

"Vadim Rapp" <vr[at]myrealbox.nospam.com> wrote in message
news:uctJIzH9EHA.1524[at]TK2MSFTNGP09.phx.gbl...
- quote -

DW> BTW, make sure to tell them why you are cashing it out and make sure to
DW> nick them for the sales tax and the shipping costs. If enough people do
DW> this, maybe they'll get the hint.

Most likely, they won't even know. That would work in a small company, but
in a big one those who plot new plots about the product and those who issue
refunds are likely separated by oceans, cultures, and magnitudes of salary.
All success stories about the data mining, warehousing, analytical
processing, statistical analysis etc., are not much more than mere ads
intended to convince the reader to buy the tools for the abovesaid
activities. In reality, nobody has a clue, and all decisions are made by the
big guys basing on their moods and their politics.

An example.
Intuit every year sends to X new CD with turbotax.
X installs turbotax, pays $Y to Intuit, prepares the return, then exercises
Intuit's money-back guarantee and gets $Y back.
Next year, Intuit sends new turbotax along with the letter thanking for
being loyal customer.
This goes on for 4 years.

Think Microsoft is much different? note that Microsoft is Z times bigger.


Vadim

BTW, make sure to tell them why you are cashing it out and make sure to nick
them for the sales tax and the shipping costs. If enough people do this,
maybe they'll get the hint.

"Lemmywinks" <Lemmywinks[at]discussions.microsoft.com> wrote in message
news:F8052116-AA4C-4ECA-8B8B-E58265285F98[at]microsoft.com...
- quote -

MS will do nothing to delete your data. It'll probably be there 100 years
from now unless you tell Money to delete it. Do this by going into the
settings and clearing the setting for Sync with the web--or whatever they
call it. I'd look, but I Just Said No to M05 already.

See http://umpmfaq.info/faqdb.php?q=49 for the 30DMBG question.

BTW, the Money development team swears Most Users Prefer all of this stuff.
You must be some kind of exception. Congratulations.

"Lemmywinks" <Lemmywinks[at]discussions.microsoft.com> wrote in message
news:F8052116-AA4C-4ECA-8B8B-E58265285F98[at]microsoft.com...
- quote -

I need to know the proceedure for getting my money back for Money 2005
Premium. Also, will MS delete ALL of my financial information from its
servers?

Thanks.