Try using the sample file. Navigate to sample.mny and double click on it.
Money will then download the update, convert the sample file and you should
then be able to load your normal .mny file.

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.

"db_money2005" <db_money2005[at]discussions.microsoft.com> wrote in message
news:C95576DD-871F-45C7-9308-A4ABBDEDA447[at]microsoft.com...
- quote -

Everytime I start Money, I get a message that an update is available, and if
I install the update, after the installation is complete and I try to open my
Money file, I get an error message saying a phone number could not be found.
The only way to recover from this is to remove and reinstall Money 2005 from
the original disk, skip running the update when I restart Money, and then
open the backup copy of my Money file. What do I need to do to be able to
use the Money 2005 update?