Still no answer, anyone ever use Great Plains how is that ?

Thanks Dick. Sorry to sound impatient. I did not mean it that way. I am
simply trying to close out my end-of-year books over the next few days and
part of that is generating customer statements. I would like the statements
to show the credits for these customers but it looks like I will be doing
this by hand (again). sigh..


"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:uicScr66EHA.4040[at]TK2MSFTNGP14.phx.gbl...
- quote -

VERY FEW of the regular posters use * Business editions of Money. Plus it's
a holiday weekend. Show patience. It still may not work and you may still
not get an answer.

"Luke H" <no.spam[at]please.net> wrote in message
news:ueTGlf36EHA.4004[at]tk2msftngp13.phx.gbl...
- quote -

I take it from the lack of responses that this just can't be done?
Am I really trying to do something too complicated here?
All I want to do is issue a credit.

I'm using Money 2005 Small Biz edition. All updates applied.

Once again it has left me scratching my head for hours trying to do the
simplest of tasks. I have a customer who I recently repurchased some
equipment from. Rather than pay cash, the customer has requested a credit
to be used against future invoices. I cannot for the life of me figure out
how to account for this, short of creating a special "slush account" for
this customer and enter it into the register as a "Deposit". I do not want
to do this. What I want to do is issue an "invoice" for a negative amount
in that customer's name to indicate that they have a credit. Alternately,
Money seems to have some kind of "credit" feature built-in, but when I tried
to use it by following the instructions in the help file, I was unable to
create any credits and did not see any way to manually enter this
information.

Can anyone smarter than me help figure out this most basic of accounting
tasks?

Thanks!
Luke