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  #50  
Old 12-28-2004, 07:23 PM
Richard Forester
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Posts: n/a
Default Re: 2005 - Money is already running

Brent,

You really should read your posts before you click send. Your own post
proves that what I said was accurate and correct, that MM 2004 spawns
processes that do not terminate when the user exits Money. Read the FAQ.

Bottom line is I (the user) didn't ask for these processes to live on after
I closed the application. I didn't even ask for them to be spawned in the
first place. If they were required for any function of the program while it
was executing that's fine but they should have been terminated on closing.

Richard

"Brent N." <brent[at]unknown.net> wrote in message
news:uyUW7WK7EHA.3708[at]TK2MSFTNGP14.phx.gbl...
- quote -

> MM 2004 didn't spawn them, you did, by how you chose to configure and
> login to Money 2004. If you didn't want them, you shouldn't have started
> them in the first place. See the Money FAQ:
> http://umpmfaq.info/faqdb.php?q=87
> --
> Brent Neville
> "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message
> news:41cc6edf$1_4[at]127.0.0.1...
> > Art's post reminded me that I used to have a batch file to stop the
> > processes that MM 2004 would spawn.




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  #49  
Old 12-28-2004, 05:26 PM
Tom Porterfield
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Posts: n/a
Default Re: 2005 - Money is already running

On Tue, 28 Dec 2004 08:17:19 -0500, Art McClinton wrote:

- quote -

> I reopened the incident which resulted in escalation. This time the
> response seems plausible and did result in finding a possible problem.
> The claim made by Microsoft is that some of the Adware that attaches
> itself to Internet Explorer (I only use IE for Money) results in IE not
> being able to shutdown cleanly. When this occurs Money continues to run
> waiting for IE to respond. I am not certain if IE is still up or not,
> but the recomendation was to run Adaware (or I assume Spybot) to remove
> any such software. It did clean up some software, and for the last week
> Money has shutdown correctly every time.
> I am not certain that a week is long enough to guarantee that this is
> the problem, but it makes sense.


Thanks for the additional info. I keep my system pretty clean so didn't
expect Ad-Aware to find much. A full system scan showed only two tracking
cookies and one set of registry keys which by themselves are harmless. No
other files, processes or otherwise was found. I let Ad-Aware clean what
little it found.

BTW, repairing the money file seems to have lessened the occurrences of
when it happens, but not stopped it altogether.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.
  #48  
Old 12-28-2004, 01:23 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

In microsoft.public.money, Art McClinton wrote:

- quote -

> I reopened the incident which resulted in escalation. This time the
> response seems plausible and did result in finding a possible problem.
> The claim made by Microsoft is that some of the Adware that attaches
> itself to Internet Explorer (I only use IE for Money) results in IE not
> being able to shutdown cleanly. When this occurs Money continues to run
> waiting for IE to respond. I am not certain if IE is still up or not,
> but the recomendation was to run Adaware (or I assume Spybot) to remove
> any such software. It did clean up some software, and for the last week
> Money has shutdown correctly every time.
> I am not certain that a week is long enough to guarantee that this is
> the problem, but it makes sense.



Wow!

Any idea which is the culprit. I know Adaware will often alert on
fairly innocent things, but it is generally the case that if you let
it remove what it defaults to remove, nothing bad happens as a
consequence. But this one would not have been a mere tracking
cookie.


  #47  
Old 12-28-2004, 01:18 PM
Bob Peel MVP
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

Perhaps because M2005 spends so much of it's frigging time on-line doing
un-necessary and unwanted updates like currencies!!!

--
Regards
Bob Peel,
Microsoft MVP - Money

For UK tips & fixes see
http://support.microsoft.com/default...d=fh;EN-GB;mny.
For wishes or suggestions see
http://register.microsoft.com/mswish/suggestion.asp
or for UK wishes http://www.microsoft.com/uk/support/money/feedback

I do not respond to any emails that I have not specifically asked for.

"Dick Watson" <littlegreengecko[at]mind-enufalready-spring.com> wrote in
message news:uQiNcRO7EHA.1596[at]tk2msftngp13.phx.gbl...
- quote -

> So why is this issue unique to M05?!?
> "Art McClinton" <art[at]nova.org> wrote in message
> news:R0dAd.29671$7p.21303[at]lakeread02...
> > The claim made by Microsoft is that some of the Adware that attaches
> > itself to Internet Explorer (I only use IE for Money) results in IE not
> > being able to shutdown cleanly. When this occurs Money continues to run
> > waiting for IE to respond.



  #46  
Old 12-28-2004, 12:49 PM
Dick Watson
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

So why is this issue unique to M05?!?

"Art McClinton" <art[at]nova.org> wrote in message
news:R0dAd.29671$7p.21303[at]lakeread02...
- quote -

> The claim made by Microsoft is that some of the Adware that attaches
> itself to Internet Explorer (I only use IE for Money) results in IE not
> being able to shutdown cleanly. When this occurs Money continues to run
> waiting for IE to respond.



  #45  
Old 12-28-2004, 12:17 PM
Art McClinton
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

I reopened the incident which resulted in escalation. This time the
response seems plausible and did result in finding a possible problem.
The claim made by Microsoft is that some of the Adware that attaches
itself to Internet Explorer (I only use IE for Money) results in IE not
being able to shutdown cleanly. When this occurs Money continues to run
waiting for IE to respond. I am not certain if IE is still up or not,
but the recomendation was to run Adaware (or I assume Spybot) to remove
any such software. It did clean up some software, and for the last week
Money has shutdown correctly every time.

I am not certain that a week is long enough to guarantee that this is
the problem, but it makes sense.

Art

Art McClinton wrote:

- quote -

> It is a reported problem. Some of the people have stated that they
> resolved it by running repair on the file. I have not been able to
> resolve it and although it is better in .1105 version it still occurs. I
> thought perhaps it was caused by the connection to money central via
> passport, but it is now occuring on a file that I only hold on my own
> machine.
> I have found on the internet a terminate program that runs under DOS and
> set up a shortcut to run it to kill Money when I need to.
> I have reported it to microsoft support but they closed it as can not fix.
> Art
> Tom Porterfield wrote:
> > However, occasionally it fails to shut down properly.
> > The application window disappears but the process is still running.
> > When I
> > try to run Money 2005 again I get a small dialog box which states simply
> > "Money is already running" with the only option being to click an OK
> > button.
> > > All I can do at that point is pull up task manager (this is on Windows XP

> > with SP2) and kill the msmoney.exe process.
> > > It doesn't happen often enough for me to notice a pattern yet, maybe

> > occurs
> > once or twice a week. However it did just happen twice in a row.
> > > What causes this and is there any fix so that money will shut down

> > completely when I exit the program. I do have money create a backup on
> > each exit of the program, and that occurs every time. The backup is to a
> > second hard disk in the same PC.


  #44  
Old 12-28-2004, 05:22 AM
Brent N.
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

MM 2004 didn't spawn them, you did, by how you chose to configure and
login to Money 2004. If you didn't want them, you shouldn't have
started them in the first place. See the Money FAQ:

http://umpmfaq.info/faqdb.php?q=87

--
Brent Neville


"Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message
news:41cc6edf$1_4[at]127.0.0.1...
- quote -

> Art's post reminded me that I used to have a batch file to stop the
> processes that MM 2004 would spawn.



  #43  
Old 12-24-2004, 06:38 PM
Richard Forester
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

Art's post reminded me that I used to have a batch file to stop the
processes that MM 2004 would spawn. If you are running XP you can use the
builtin 'taskkill' command to stop processes. For example:

taskkill /f /im mnybbsvc.exe

You can put lines like this in a .cmd file and kick it off from a shortcut
on your desktop.

Richard

"Tom Porterfield" <tpporter[at]mvps.org> wrote in message
news:wroh5toh1ym2$.dlg[at]tpportermvps.org...
- quote -

> On Thu, 23 Dec 2004 20:45:40 -0500, Art McClinton wrote:
> > It is a reported problem. Some of the people have stated that they
> > resolved it by running repair on the file. I have not been able to
> > resolve it and although it is better in .1105 version it still occurs. I
> > thought perhaps it was caused by the connection to money central via
> > passport, but it is now occuring on a file that I only hold on my own
> > machine.

> I don't use money central here at all nor do I have a passport account
> associated with my Money so can definitely rule that out as a factor. I
> haven't noticed it any better with .1105. I'll try the repair, but based
> on your experience I won't hold much hope that it will make a difference.
> > I have found on the internet a terminate program that runs under DOS and
> > set up a shortcut to run it to kill Money when I need to.

> Hmmm, maybe I'll make a shortcut for Money that first finds and kills the
> existing msmoney.exe process if running and then launch a new instance.
> > I have reported it to microsoft support but they closed it as can not
> > fix.

> Sad. Typically I expect a new version of a program to have more features
> and work better. Seems with M05 it has less features than the previous
> version and works worse. Sigh.
> Thanks for the feedback.
> --
> Tom Porterfield
> MS-MVP Windows
> http://support.telop.org
> Please post all follow-ups to the newsgroup only.




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  #42  
Old 12-24-2004, 04:00 PM
Glenn B.
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

I have the same problem and it is annoying. While I know about this issue,
it frustrates my wife who uses it on occasion. We have been getting it quite
regualrly lately and I wish it would be fixed!

BTW, this issue was present in the BETA testing and am surprised it made it
to the release version...

Glenn B.

"Tom Porterfield" <tpporter[at]mvps.org> wrote in message
news:1ffq8cp13za31.dlg[at]tpportermvps.org...
- quote -

> OK, I should have read the groups first before upgrading to M05. But the
> dirty deed is done and I am at least finding it usable if not as robust

and
> feature rich as M04. However, occasionally it fails to shut down

properly.
> The application window disappears but the process is still running. When

I
> try to run Money 2005 again I get a small dialog box which states simply
> "Money is already running" with the only option being to click an OK
> button.
> All I can do at that point is pull up task manager (this is on Windows XP
> with SP2) and kill the msmoney.exe process.
> It doesn't happen often enough for me to notice a pattern yet, maybe

occurs
> once or twice a week. However it did just happen twice in a row.
> What causes this and is there any fix so that money will shut down
> completely when I exit the program. I do have money create a backup on
> each exit of the program, and that occurs every time. The backup is to a
> second hard disk in the same PC.
> --
> Tom Porterfield
> MS-MVP Windows
> http://support.telop.org
> Please post all follow-ups to the newsgroup only.



  #41  
Old 12-24-2004, 02:44 AM
Tom Porterfield
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

On Thu, 23 Dec 2004 20:45:40 -0500, Art McClinton wrote:

- quote -

> It is a reported problem. Some of the people have stated that they
> resolved it by running repair on the file. I have not been able to
> resolve it and although it is better in .1105 version it still occurs. I
> thought perhaps it was caused by the connection to money central via
> passport, but it is now occuring on a file that I only hold on my own
> machine.


I don't use money central here at all nor do I have a passport account
associated with my Money so can definitely rule that out as a factor. I
haven't noticed it any better with .1105. I'll try the repair, but based
on your experience I won't hold much hope that it will make a difference.

- quote -

> I have found on the internet a terminate program that runs under DOS and
> set up a shortcut to run it to kill Money when I need to.


Hmmm, maybe I'll make a shortcut for Money that first finds and kills the
existing msmoney.exe process if running and then launch a new instance.

- quote -

> I have reported it to microsoft support but they closed it as can not fix.

Sad. Typically I expect a new version of a program to have more features
and work better. Seems with M05 it has less features than the previous
version and works worse. Sigh.

Thanks for the feedback.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.
  #40  
Old 12-24-2004, 12:45 AM
Art McClinton
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

It is a reported problem. Some of the people have stated that they
resolved it by running repair on the file. I have not been able to
resolve it and although it is better in .1105 version it still occurs. I
thought perhaps it was caused by the connection to money central via
passport, but it is now occuring on a file that I only hold on my own
machine.

I have found on the internet a terminate program that runs under DOS and
set up a shortcut to run it to kill Money when I need to.

I have reported it to microsoft support but they closed it as can not fix.


Art

Tom Porterfield wrote:

- quote -

> OK, I should have read the groups first before upgrading to M05. But the
> dirty deed is done and I am at least finding it usable if not as robust and
> feature rich as M04. However, occasionally it fails to shut down properly.
> The application window disappears but the process is still running. When I
> try to run Money 2005 again I get a small dialog box which states simply
> "Money is already running" with the only option being to click an OK
> button.
> All I can do at that point is pull up task manager (this is on Windows XP
> with SP2) and kill the msmoney.exe process.
> It doesn't happen often enough for me to notice a pattern yet, maybe occurs
> once or twice a week. However it did just happen twice in a row.
> What causes this and is there any fix so that money will shut down
> completely when I exit the program. I do have money create a backup on
> each exit of the program, and that occurs every time. The backup is to a
> second hard disk in the same PC.


  #39  
Old 12-23-2004, 08:28 PM
Tom Porterfield
Guest
 
Posts: n/a
Default 2005 - Money is already running

OK, I should have read the groups first before upgrading to M05. But the
dirty deed is done and I am at least finding it usable if not as robust and
feature rich as M04. However, occasionally it fails to shut down properly.
The application window disappears but the process is still running. When I
try to run Money 2005 again I get a small dialog box which states simply
"Money is already running" with the only option being to click an OK
button.

All I can do at that point is pull up task manager (this is on Windows XP
with SP2) and kill the msmoney.exe process.

It doesn't happen often enough for me to notice a pattern yet, maybe occurs
once or twice a week. However it did just happen twice in a row.

What causes this and is there any fix so that money will shut down
completely when I exit the program. I do have money create a backup on
each exit of the program, and that occurs every time. The backup is to a
second hard disk in the same PC.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.
 

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