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  #30  
Old 03-11-2005, 09:10 PM
joseph
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Default Re: 2005 - Money is already running

RESOLVED!
After a few fits and starts, having me do things I already tried,
Selina Cao in support services helped me fix this in three emails
responded to within 24 hours apiece. I have renewed hope for customer
service yet. Enouhg babbling - here's what worked for me...

If you use Passport to sign in Money, please disable Passport first to
check if it can solve the problem since the issue can be caused by the
association with Passport:
Remove Passport association
---------------------------
1. Open Money and sign into your Passport. Click the File menu, and
then select Password Manager.

2. Click Remove. Select "I want to remove Passport from my Money file"
and then click Next.

Note: if you have set up synchronization with MSN, you will need to
follow the instructions to remove the synchronization first.

3. Click Done.


I hope this helps some of you. I'm off to repost this in another
topic...

-Joel

A second option I didn't have to try, but I'll post nonetheless...

This is behavior is also caused by the update of Money program, please
try these steps to manually update the Money to the lastest version:
1. Close Money.

2. Click Start, click Run, input the path for the installation of
Money, add "mnycorefiles" after the path, and then click OK. For
instance, on my end, Money is installed under c:\program
files\microsoft money 2005\, so I should type the following command in
the Open box and then click OK:

c:\program files\microsoft money 2005\mnycorefiles

3. Locate manifest.xml in this mnycorefiles folder and copy it to the
Desktop.

4. Right click the manifest.xml file under the mnycorefiles folder,
choose Open With, and then click Notepad or Wordpad.

5. Change the beginning of the file from

<?xml version="1.0" encoding="utf-8" ?> <Package> <Files
Time="2004-09-08T09:05" Version="14.0.150.1105" UIVer="TOK_UIVER"
PVersion="1105"
to

<?xml version="1.0" encoding="utf-8" ?> <Package> <Files
Time="2004-09-08T09:05" Version="14.0.150.825" UIVer="TOK_UIVER"
PVersion="825"
6. Save changes and close the file.

7. Launch Money again and get Money updates.

  #29  
Old 03-09-2005, 03:38 AM
joseph
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Default Re: 2005 - Money is already running

I'm not giving up. Despite what I've read here, I've opened a case to
resolve mnybbsvc.exe problem. I also run a very clean laptop - I have
to. Plus, it's a freshly formatted machine as of three weeks ago.
Default install included SP2, so I can't blame this one on that. I
didn't have this problem before the first program update inside m05.
That update actually downgraded my program to the trial version, and I
made my first call to MS in 15 years to get it resolved. I hated
creating that Passport more than I can explain. I'm off my point - MS
should give us a registry key to clear this at SOME point, if nothing
else. Time will tell. I'll let you know what support tells me. I don't
have the msmoney.exe problem others have mentioned here, btw. Just the
Background Banking that I don't use for anything.

  #28  
Old 02-16-2005, 03:28 PM
VoicesInMyHead
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Default Re: 2005 - Money is already running

I agree. I maintain a perfectly clean system. No spyware, no crap, no
nothing but Safe Computing practices.


"Gary" <gatownsend[at]hotmail.com> wrote in message
news:1108439857.799107.22690[at]g14g2000cwa.googlegroups.com...
- quote -

> Art McClinton wrote:
> > Gary you beat me to it. I actually went on a 4 day business trip and
> > returned to find that "Money was still trying to exit"
> > > Art
> > > ps - I was told by MS support that I must have a spyware that had

> > attached IE and was casuing it to crash and not return success. I

> did
> > run Adaware and found several programs that had attacked IE. Upon
> > removing them I did find that I had no further problems for close to

> 6
> > weeks until yesterday. Adaware does not find anything. So perhaps it

> is
> > a new varient that is not yet registered.
> > I'm not buying the spyware/adware thing. I just formatted this hard

> drive and reinstalled WinXP SP2 about 10 days ago. All security
> updates have been installed and I have only installed a very limitted
> number of programs like Office and Money so far. I keep antivirus
> up-to-date and I haven't done any casual surfing where I could have
> "picked something up". Plus, one of the first things I installed was
> Microsoft's AntiSpyware Beta to test it out and have been running it
> since reinstalling XP.
> Regards,
> Gary



  #27  
Old 02-15-2005, 02:57 AM
Gary
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Default Re: 2005 - Money is already running

Art McClinton wrote:
- quote -

> Gary you beat me to it. I actually went on a 4 day business trip and

> returned to find that "Money was still trying to exit"
> Art
> ps - I was told by MS support that I must have a spyware that had
> attached IE and was casuing it to crash and not return success. I

did
> run Adaware and found several programs that had attacked IE. Upon
> removing them I did find that I had no further problems for close to

6
> weeks until yesterday. Adaware does not find anything. So perhaps it

is
> a new varient that is not yet registered.


I'm not buying the spyware/adware thing. I just formatted this hard
drive and reinstalled WinXP SP2 about 10 days ago. All security
updates have been installed and I have only installed a very limitted
number of programs like Office and Money so far. I keep antivirus
up-to-date and I haven't done any casual surfing where I could have
"picked something up". Plus, one of the first things I installed was
Microsoft's AntiSpyware Beta to test it out and have been running it
since reinstalling XP.

Regards,

Gary

  #26  
Old 02-15-2005, 12:54 AM
Dick Watson
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Default Re: 2005 - Money is already running

Interesting. In my limited (<30DMBG) experience, I frequently had the
already running situation. It never failed to resolve itself in minutes not
hours.

Perhaps it's not spyware. Perhaps M05 just s***s.

"Art McClinton" <art[at]nova.org> wrote in message
news:jJbQd.56412$B95.29403[at]lakeread02...
- quote -

> Gary you beat me to it. I actually went on a 4 day business trip and
> returned to find that "Money was still trying to exit"
> Art
> ps - I was told by MS support that I must have a spyware that had attached
> IE and was casuing it to crash and not return success. I did run Adaware
> and found several programs that had attacked IE. Upon removing them I did
> find that I had no further problems for close to 6 weeks until yesterday.
> Adaware does not find anything. So perhaps it is a new varient that is not
> yet registered.



  #25  
Old 02-14-2005, 11:52 PM
Art McClinton
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Posts: n/a
Default Re: 2005 - Money is already running

Gary you beat me to it. I actually went on a 4 day business trip and
returned to find that "Money was still trying to exit"

Art

ps - I was told by MS support that I must have a spyware that had
attached IE and was casuing it to crash and not return success. I did
run Adaware and found several programs that had attacked IE. Upon
removing them I did find that I had no further problems for close to 6
weeks until yesterday. Adaware does not find anything. So perhaps it is
a new varient that is not yet registered.

Gary wrote:
- quote -

> Dick Watson wrote:
> snip
> > - So they kill the UI but keep the remainder of the app running in

> the
> > background completing all of this stuff. While they are doing all of

> this,
> > restarting Money gets the complaint "Money is already running"
> > snip

> I've exited the application, gone to eat dinner and come back an hour
> later and got this on more than one occasion. While my PC may not be
> the fastest (1.8gHz P4), it's no 286. I would tend to agree with what
> you've proposed if it had only been closed for a minute or two, but I
> think 30 minutes or an hour suggests it died trying to complete
> whatever it was trying to do.
> Regards,
> Gary


  #24  
Old 02-14-2005, 08:35 PM
Gary
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Posts: n/a
Default Re: 2005 - Money is already running

Dick Watson wrote:
snip
- quote -

> - So they kill the UI but keep the remainder of the app running in
the
> background completing all of this stuff. While they are doing all of

this,
> restarting Money gets the complaint "Money is already running"

snip

I've exited the application, gone to eat dinner and come back an hour
later and got this on more than one occasion. While my PC may not be
the fastest (1.8gHz P4), it's no 286. I would tend to agree with what
you've proposed if it had only been closed for a minute or two, but I
think 30 minutes or an hour suggests it died trying to complete
whatever it was trying to do.
Regards,

Gary

  #23  
Old 02-14-2005, 05:45 PM
Dick Watson
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Posts: n/a
Default Re: 2005 - Money is already running

Here's my bet for why you observe what you observe:

- M05 has exit-time cleanup tasks to do--a lot of them, apparently--and the
developers decided that users would not appreciate staring at a
non-responding UI with an hourglass while all this went on. The number of
running instances of Money that have been killed because they were "not
responding" to the UI, by users convinced "not responding" is some kind of
crisis by definition, is inestimable. This was an attempt to reduce the
number.

- So they kill the UI but keep the remainder of the app running in the
background completing all of this stuff. While they are doing all of this,
restarting Money gets the complaint "Money is already running"

- OSA (Office Startup Assistant is another task whose goal in life is to
make the apps seem zippier by doing things in the background when you are
not looking--and consuming resources in your machine forever while doing so)
is a similar kind of background app. As such, they are both low priority and
compete to be serviced. When OSA's not there, Money does its thing faster.
Therefore, when OSA isn't there, the window of vulnerable time for "Money is
already running" on a Money restart is reduced.

This was all driven by what Most Users Prefer(tm). M08 will substitute an
endlessly spinning globe for all of this. Again, this will be because Most
Users Prefer(tm) the spinning globe to "Not Responding" or "Money is already
running."

"Gary" <gatownsend[at]hotmail.com> wrote in message
news:1108404753.219735.35130[at]z14g2000cwz.googlegroups.com...
- quote -

> Yep...you are correct. I disabled OSA.exe but I'm still having this
> problem. I have to admit though, it's happening a LOT less frequently
> than when OSA.exe was running. :-)



  #22  
Old 02-14-2005, 05:12 PM
Gary
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Posts: n/a
Default Re: 2005 - Money is already running

VoicesInMyHead wrote:
- quote -

> Here to shoot holes in this theory. I don't have any Ms Office
product at
> all installed, and OSA.exe is not running on my system, and

MSMoney.exe
> lingers around on mine, too.


Yep...you are correct. I disabled OSA.exe but I'm still having this
problem. I have to admit though, it's happening a LOT less frequently
than when OSA.exe was running. :-)

Regards,

Gary

  #21  
Old 02-12-2005, 08:22 PM
VoicesInMyHead
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Posts: n/a
Default Re: 2005 - Money is already running

Here to shoot holes in this theory. I don't have any Ms Office product at
all installed, and OSA.exe is not running on my system, and MSMoney.exe
lingers around on mine, too.



"Gary" <gatownsend[at]hotmail.com> wrote in message
news:1108060990.370166.121840[at]g14g2000cwa.googlegroups.com...
- quote -

> Tom,
> Thanks for that post. I just installed M2005 on a PC after a fresh
> install of Windows XP. I had only installed Office and a handful of
> other Apps and was having this problem with Money not shutting down.
> I'm sure I'm spyware clean since I've only installed known applications
> and haven't done any surfing or downloading prior to installing Money.
> Usually after installing office I remove OSA.exe from the startup group
> because it has always been more trouble that it's worth...but I left it
> this time. I'm removing it when I get home tonight and I'll bet this
> solves my problem. Will post back after some tests.
> Thanks again,
> Gary



  #20  
Old 02-10-2005, 05:43 PM
Gary
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Posts: n/a
Default Re: 2005 - Money is already running

Tom,

Thanks for that post. I just installed M2005 on a PC after a fresh
install of Windows XP. I had only installed Office and a handful of
other Apps and was having this problem with Money not shutting down.
I'm sure I'm spyware clean since I've only installed known applications
and haven't done any surfing or downloading prior to installing Money.
Usually after installing office I remove OSA.exe from the startup group
because it has always been more trouble that it's worth...but I left it
this time. I'm removing it when I get home tonight and I'll bet this
solves my problem. Will post back after some tests.

Thanks again,

Gary

  #19  
Old 02-10-2005, 12:53 PM
Tom
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Posts: n/a
Default RE: 2005 - Money is already running

I have found a conflict with OSA.exe (Office startup). Originally it seemed
to be a conflict between Office 97 and Office XP OSA.exe. After deleting
the OSA for Office 97 it seem to work OK. Then later it came back again. I
have spent all morning trying various combinations BUT. when MSOFFFICE
(which is OSA.exe) is running in the Task Manager and I start and stop Money,
Money closes but continues running in the Task Manager. You have to stop the
Money Process in Task Manager before you can restart Money. If I stop
MSOFFICE (OSA.exe) Process in Task Manager, Money operates normally and the
process shutdown as it should.

"Tom Porterfield" wrote:

- quote -

> OK, I should have read the groups first before upgrading to M05. But the
> dirty deed is done and I am at least finding it usable if not as robust and
> feature rich as M04. However, occasionally it fails to shut down properly.
> The application window disappears but the process is still running. When I
> try to run Money 2005 again I get a small dialog box which states simply
> "Money is already running" with the only option being to click an OK
> button.
> All I can do at that point is pull up task manager (this is on Windows XP
> with SP2) and kill the msmoney.exe process.
> It doesn't happen often enough for me to notice a pattern yet, maybe occurs
> once or twice a week. However it did just happen twice in a row.
> What causes this and is there any fix so that money will shut down
> completely when I exit the program. I do have money create a backup on
> each exit of the program, and that occurs every time. The backup is to a
> second hard disk in the same PC.
> --
> Tom Porterfield
> MS-MVP Windows
> http://support.telop.org
> Please post all follow-ups to the newsgroup only.

  #18  
Old 12-31-2004, 05:12 PM
Richard Forester
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Posts: n/a
Default Re: 2005 - Money is already running

Mark,

Sure, I know there's a reason for this and for some users it's nice to have
continually updated stock prices, etc. But for me I'd rather that Money
shut down all it's processes when I exit the application. For example, I
use ATI's MMC to get Tivo like recording of my favorite TV shows. However,
it will drop frames if Money's processes are still running. To me, its more
important to get good TV recording than to be up to the minute with my
finances.

Heck, I don't even use MM 2004 anymore so this is really a moot issue.
Thanks for the info though.

-Richard

"Mark" <abcd[at]abcd.com> wrote in message
news:41d2dbc6$1[at]news.microsoft.com...
- quote -

> Lookup 'Background banking' in Money's Help. The intent (whether it works
> properly all the time is another thing) is that these background banking
> processes will continue to work after you close Money so that when you
> reopen Money all of your online data will be up to date.
> -Mark
> "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message
> news:41d1bf58$1_5[at]127.0.0.1...
> > Brent,
> > > You really should read your posts before you click send. Your own post

> > proves that what I said was accurate and correct, that MM 2004 spawns
> > processes that do not terminate when the user exits Money. Read the FAQ.
> > > Bottom line is I (the user) didn't ask for these processes to live on

> after
> > I closed the application. I didn't even ask for them to be spawned in
> > the
> > first place. If they were required for any function of the program while

> it
> > was executing that's fine but they should have been terminated on
> > closing.
> > > Richard
> > > "Brent N." <brent[at]unknown.net> wrote in message

> > news:uyUW7WK7EHA.3708[at]TK2MSFTNGP14.phx.gbl...
> > > MM 2004 didn't spawn them, you did, by how you chose to configure and
> > > login to Money 2004. If you didn't want them, you shouldn't have

> started
> > > them in the first place. See the Money FAQ:
> > > > > http://umpmfaq.info/faqdb.php?q=87
> > > > > --
> > > Brent Neville
> > > > > > > "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message
> > > news:41cc6edf$1_4[at]127.0.0.1...
> > > > Art's post reminded me that I used to have a batch file to stop the
> > > > processes that MM 2004 would spawn.
> > > > > > > > > ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet

> News==----
> > http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+

> Newsgroups
> > ----= East and West-Coast Server Farms - Total Privacy via Encryption

> =----




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  #17  
Old 12-30-2004, 09:12 PM
Cal Learner-- MVP
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Posts: n/a
Default Re: 2005 - Money is already running

In microsoft.public.money, Tom Porterfield wrote:

- quote -

> On Wed, 29 Dec 2004 18:33:03 -0600, Cal Learner-- MVP wrote:
> > Another thing to try if/when that recurs is
> > Start-> Settings-> NetworkConnections and right-click on your
> > connection that Money goes thru. If Money stopped that behavior
> > then, that could be of interest. I don't know where it would go from
> > there tho.
> > > Re-enable the connection the same way.
> > > I had that extended "already running" occur a couple times with

> > Money 2005 many months ago but not for a good while.

> The interesting thing is that after the initial shutdown where the program
> uses a fair amount of CPU, the process basically goes dormant. Msmoney.exe
> is still running but it isn't using any CPU cycles, not generating any IO
> activity, the firewall shows no network activity generated by the process.
> Disabling the network connection that it is using has no effect. It will
> stay in that state until I kill the process. I have tried all the
> suggestions in this thread, as well as playing with the configuration on
> the network connection it is using, and the IE connection settings in case
> msmoney.exe uses those settings as some other programs do. All with
> basically no change.
> Is there any way to get msmoney.exe to generate a log file of what it is
> doing?


I don't know.

In Task Manager I see I can right-click a process and choose Debug.
I am a little afraid to try that.

I once installed a debugger/monitor from Microsoft that attached
instrumentation code to see if the code was well behaved from an XP
point of view. Did that slow Money up! I think I finally fixed that
by uninstalling that debugger and reinstalling Money into a
different folder. Or maybe I did a system restore. I don't remember.


It seems I used to be able to double click a task and get the
threads. That didn't really tell me anything. Perhaps that was the
Win98 task manager. But I agree that it would be nice if there was
some viewer that would show you what a process is up to. Maybe a new
super wintop.


  #16  
Old 12-30-2004, 06:30 PM
Tom Porterfield
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

On Wed, 29 Dec 2004 18:33:03 -0600, Cal Learner-- MVP wrote:

- quote -

> Another thing to try if/when that recurs is
> Start-> Settings-> NetworkConnections and right-click on your
> connection that Money goes thru. If Money stopped that behavior
> then, that could be of interest. I don't know where it would go from
> there tho.
> Re-enable the connection the same way.
> I had that extended "already running" occur a couple times with
> Money 2005 many months ago but not for a good while.


The interesting thing is that after the initial shutdown where the program
uses a fair amount of CPU, the process basically goes dormant. Msmoney.exe
is still running but it isn't using any CPU cycles, not generating any IO
activity, the firewall shows no network activity generated by the process.

Disabling the network connection that it is using has no effect. It will
stay in that state until I kill the process. I have tried all the
suggestions in this thread, as well as playing with the configuration on
the network connection it is using, and the IE connection settings in case
msmoney.exe uses those settings as some other programs do. All with
basically no change.

Is there any way to get msmoney.exe to generate a log file of what it is
doing?
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.
  #15  
Old 12-29-2004, 11:33 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

In microsoft.public.money, Tom Porterfield wrote:

- quote -

> On Wed, 29 Dec 2004 11:21:50 -0600, Cal Learner-- MVP wrote:
> > Did you try turning off background banking?

> Specifics? How would I do that? I don't use any of the online services
> other than updating a couple of stock quotes that I watch.
> > Have you tried removing the Passport from the file?

> Never had passport associated with my money file, any version. Still
> don't, never plan to. If it ever becomes a requirement then I will stop
> using Money.


In that case, we know you are not using background banking.

That is interesting to know.

Another thing to try if/when that recurs is
Start-> Settings-> NetworkConnections and right-click on your
connection that Money goes thru. If Money stopped that behavior
then, that could be of interest. I don't know where it would go from
there tho.

Re-enable the connection the same way.

I had that extended "already running" occur a couple times with
Money 2005 many months ago but not for a good while.

  #14  
Old 12-29-2004, 09:18 PM
Tom Porterfield
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Posts: n/a
Default Re: 2005 - Money is already running

On Wed, 29 Dec 2004 11:21:50 -0600, Cal Learner-- MVP wrote:

- quote -

> Did you try turning off background banking?

Specifics? How would I do that? I don't use any of the online services
other than updating a couple of stock quotes that I watch.

- quote -

> Have you tried removing the Passport from the file?

Never had passport associated with my money file, any version. Still
don't, never plan to. If it ever becomes a requirement then I will stop
using Money.

- quote -

> You know to make an extra copy/backup in case you don't like a
> result.


Hehe. Of course, but the reminder never hurts.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.
  #13  
Old 12-29-2004, 04:21 PM
Cal Learner-- MVP
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

In microsoft.public.money, Tom Porterfield wrote:

- quote -

> And that has made no difference. Am trying some other things but too early
> yet to know if it will affect anything. Will report back if it does.


Did you try turning off background banking?

Have you tried removing the Passport from the file?

You know to make an extra copy/backup in case you don't like a
result.



  #12  
Old 12-29-2004, 04:13 PM
Tom Porterfield
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

On Tue, 28 Dec 2004 13:26:00 -0500, Tom Porterfield wrote:

- quote -

> Thanks for the additional info. I keep my system pretty clean so didn't
> expect Ad-Aware to find much. A full system scan showed only two tracking
> cookies and one set of registry keys which by themselves are harmless. No
> other files, processes or otherwise was found. I let Ad-Aware clean what
> little it found.


And that has made no difference. Am trying some other things but too early
yet to know if it will affect anything. Will report back if it does.
--
Tom Porterfield
MS-MVP Windows
http://support.telop.org

Please post all follow-ups to the newsgroup only.
  #11  
Old 12-29-2004, 03:30 PM
Mark
Guest
 
Posts: n/a
Default Re: 2005 - Money is already running

Lookup 'Background banking' in Money's Help. The intent (whether it works
properly all the time is another thing) is that these background banking
processes will continue to work after you close Money so that when you
reopen Money all of your online data will be up to date.

-Mark
"Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message
news:41d1bf58$1_5[at]127.0.0.1...
- quote -

> Brent,
> You really should read your posts before you click send. Your own post
> proves that what I said was accurate and correct, that MM 2004 spawns
> processes that do not terminate when the user exits Money. Read the FAQ.
> Bottom line is I (the user) didn't ask for these processes to live on

after
> I closed the application. I didn't even ask for them to be spawned in the
> first place. If they were required for any function of the program while

it
> was executing that's fine but they should have been terminated on closing.
> Richard
> "Brent N." <brent[at]unknown.net> wrote in message
> news:uyUW7WK7EHA.3708[at]TK2MSFTNGP14.phx.gbl...
> > MM 2004 didn't spawn them, you did, by how you chose to configure and
> > login to Money 2004. If you didn't want them, you shouldn't have

started
> > them in the first place. See the Money FAQ:
> > > http://umpmfaq.info/faqdb.php?q=87
> > > --

> > Brent Neville
> > > > "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message

> > news:41cc6edf$1_4[at]127.0.0.1...
> > > Art's post reminded me that I used to have a batch file to stop the
> > > processes that MM 2004 would spawn.
> > > ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet

News==----
> http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+

Newsgroups
> ----= East and West-Coast Server Farms - Total Privacy via Encryption

=----


 

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Regis: I don't understand why every once in a while (frequently) I am unable to launch Money without killing the msmoney.exe process first. The process...
Microsoft Money 11 12-01-2004 02:48 AM
Other Money apps running
Al: How do I prevent mnyschdl.exe, misuser.exe and mis.exe from running everytime I start my PC? together they take over 20MB. They aren't in the...
Microsoft Money 2 11-19-2003 04:00 AM
Running Money 97 on XP Home
Peter Taylor: Tried to load Money 97 onto new computer using XP Home and it won't work. Does anybody know the fix for the problem or do I have to update to later...
Microsoft Money 1 10-13-2003 11:48 AM



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