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#30
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| RESOLVED! After a few fits and starts, having me do things I already tried, Selina Cao in support services helped me fix this in three emails responded to within 24 hours apiece. I have renewed hope for customer service yet. Enouhg babbling - here's what worked for me... If you use Passport to sign in Money, please disable Passport first to check if it can solve the problem since the issue can be caused by the association with Passport: Remove Passport association --------------------------- 1. Open Money and sign into your Passport. Click the File menu, and then select Password Manager. 2. Click Remove. Select "I want to remove Passport from my Money file" and then click Next. Note: if you have set up synchronization with MSN, you will need to follow the instructions to remove the synchronization first. 3. Click Done. I hope this helps some of you. I'm off to repost this in another topic... -Joel A second option I didn't have to try, but I'll post nonetheless... This is behavior is also caused by the update of Money program, please try these steps to manually update the Money to the lastest version: 1. Close Money. 2. Click Start, click Run, input the path for the installation of Money, add "mnycorefiles" after the path, and then click OK. For instance, on my end, Money is installed under c:\program files\microsoft money 2005\, so I should type the following command in the Open box and then click OK: c:\program files\microsoft money 2005\mnycorefiles 3. Locate manifest.xml in this mnycorefiles folder and copy it to the Desktop. 4. Right click the manifest.xml file under the mnycorefiles folder, choose Open With, and then click Notepad or Wordpad. 5. Change the beginning of the file from <?xml version="1.0" encoding="utf-8" ?> <Package> <Files Time="2004-09-08T09:05" Version="14.0.150.1105" UIVer="TOK_UIVER" PVersion="1105" to <?xml version="1.0" encoding="utf-8" ?> <Package> <Files Time="2004-09-08T09:05" Version="14.0.150.825" UIVer="TOK_UIVER" PVersion="825" 6. Save changes and close the file. 7. Launch Money again and get Money updates. |
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#29
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| I'm not giving up. Despite what I've read here, I've opened a case to resolve mnybbsvc.exe problem. I also run a very clean laptop - I have to. Plus, it's a freshly formatted machine as of three weeks ago. Default install included SP2, so I can't blame this one on that. I didn't have this problem before the first program update inside m05. That update actually downgraded my program to the trial version, and I made my first call to MS in 15 years to get it resolved. I hated creating that Passport more than I can explain. I'm off my point - MS should give us a registry key to clear this at SOME point, if nothing else. Time will tell. I'll let you know what support tells me. I don't have the msmoney.exe problem others have mentioned here, btw. Just the Background Banking that I don't use for anything. |
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#28
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| I agree. I maintain a perfectly clean system. No spyware, no crap, no nothing but Safe Computing practices. "Gary" <gatownsend[at]hotmail.com> wrote in message news:1108439857.799107.22690[at]g14g2000cwa.googlegroups.com... - quote - > Art McClinton wrote: > > Gary you beat me to it. I actually went on a 4 day business trip and > > returned to find that "Money was still trying to exit" > > > Art > > > ps - I was told by MS support that I must have a spyware that had > > attached IE and was casuing it to crash and not return success. I > did > > run Adaware and found several programs that had attacked IE. Upon > > removing them I did find that I had no further problems for close to > 6 > > weeks until yesterday. Adaware does not find anything. So perhaps it > is > > a new varient that is not yet registered. > > I'm not buying the spyware/adware thing. I just formatted this hard > drive and reinstalled WinXP SP2 about 10 days ago. All security > updates have been installed and I have only installed a very limitted > number of programs like Office and Money so far. I keep antivirus > up-to-date and I haven't done any casual surfing where I could have > "picked something up". Plus, one of the first things I installed was > Microsoft's AntiSpyware Beta to test it out and have been running it > since reinstalling XP. > Regards, > Gary |
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#27
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| Art McClinton wrote: - quote - > Gary you beat me to it. I actually went on a 4 day business trip and
I'm not buying the spyware/adware thing. I just formatted this hard> returned to find that "Money was still trying to exit" > Art > ps - I was told by MS support that I must have a spyware that had > attached IE and was casuing it to crash and not return success. I did > run Adaware and found several programs that had attacked IE. Upon > removing them I did find that I had no further problems for close to 6 > weeks until yesterday. Adaware does not find anything. So perhaps it is > a new varient that is not yet registered. drive and reinstalled WinXP SP2 about 10 days ago. All security updates have been installed and I have only installed a very limitted number of programs like Office and Money so far. I keep antivirus up-to-date and I haven't done any casual surfing where I could have "picked something up". Plus, one of the first things I installed was Microsoft's AntiSpyware Beta to test it out and have been running it since reinstalling XP. Regards, Gary |
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#26
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| Interesting. In my limited (<30DMBG) experience, I frequently had the already running situation. It never failed to resolve itself in minutes not hours. Perhaps it's not spyware. Perhaps M05 just s***s. "Art McClinton" <art[at]nova.org> wrote in message news:jJbQd.56412$B95.29403[at]lakeread02... - quote - > Gary you beat me to it. I actually went on a 4 day business trip and > returned to find that "Money was still trying to exit" > Art > ps - I was told by MS support that I must have a spyware that had attached > IE and was casuing it to crash and not return success. I did run Adaware > and found several programs that had attacked IE. Upon removing them I did > find that I had no further problems for close to 6 weeks until yesterday. > Adaware does not find anything. So perhaps it is a new varient that is not > yet registered. |
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#25
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| Gary you beat me to it. I actually went on a 4 day business trip and returned to find that "Money was still trying to exit" Art ps - I was told by MS support that I must have a spyware that had attached IE and was casuing it to crash and not return success. I did run Adaware and found several programs that had attacked IE. Upon removing them I did find that I had no further problems for close to 6 weeks until yesterday. Adaware does not find anything. So perhaps it is a new varient that is not yet registered. Gary wrote: - quote - > Dick Watson wrote: > snip > > - So they kill the UI but keep the remainder of the app running in > the > > background completing all of this stuff. While they are doing all of > this, > > restarting Money gets the complaint "Money is already running" > > snip > I've exited the application, gone to eat dinner and come back an hour > later and got this on more than one occasion. While my PC may not be > the fastest (1.8gHz P4), it's no 286. I would tend to agree with what > you've proposed if it had only been closed for a minute or two, but I > think 30 minutes or an hour suggests it died trying to complete > whatever it was trying to do. > Regards, > Gary |
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#24
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| Dick Watson wrote: snip - quote - > - So they kill the UI but keep the remainder of the app running in the > background completing all of this stuff. While they are doing all of this, > restarting Money gets the complaint "Money is already running" snip I've exited the application, gone to eat dinner and come back an hour later and got this on more than one occasion. While my PC may not be the fastest (1.8gHz P4), it's no 286. I would tend to agree with what you've proposed if it had only been closed for a minute or two, but I think 30 minutes or an hour suggests it died trying to complete whatever it was trying to do. Regards, Gary |
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#23
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| Here's my bet for why you observe what you observe: - M05 has exit-time cleanup tasks to do--a lot of them, apparently--and the developers decided that users would not appreciate staring at a non-responding UI with an hourglass while all this went on. The number of running instances of Money that have been killed because they were "not responding" to the UI, by users convinced "not responding" is some kind of crisis by definition, is inestimable. This was an attempt to reduce the number. - So they kill the UI but keep the remainder of the app running in the background completing all of this stuff. While they are doing all of this, restarting Money gets the complaint "Money is already running" - OSA (Office Startup Assistant is another task whose goal in life is to make the apps seem zippier by doing things in the background when you are not looking--and consuming resources in your machine forever while doing so) is a similar kind of background app. As such, they are both low priority and compete to be serviced. When OSA's not there, Money does its thing faster. Therefore, when OSA isn't there, the window of vulnerable time for "Money is already running" on a Money restart is reduced. This was all driven by what Most Users Prefer(tm). M08 will substitute an endlessly spinning globe for all of this. Again, this will be because Most Users Prefer(tm) the spinning globe to "Not Responding" or "Money is already running." "Gary" <gatownsend[at]hotmail.com> wrote in message news:1108404753.219735.35130[at]z14g2000cwz.googlegroups.com... - quote - > Yep...you are correct. I disabled OSA.exe but I'm still having this > problem. I have to admit though, it's happening a LOT less frequently > than when OSA.exe was running. :-) |
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#22
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| VoicesInMyHead wrote: - quote - > Here to shoot holes in this theory. I don't have any Ms Office
Yep...you are correct. I disabled OSA.exe but I'm still having thisproduct at > all installed, and OSA.exe is not running on my system, and MSMoney.exe > lingers around on mine, too. problem. I have to admit though, it's happening a LOT less frequently than when OSA.exe was running. :-) Regards, Gary |
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#21
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| Here to shoot holes in this theory. I don't have any Ms Office product at all installed, and OSA.exe is not running on my system, and MSMoney.exe lingers around on mine, too. "Gary" <gatownsend[at]hotmail.com> wrote in message news:1108060990.370166.121840[at]g14g2000cwa.googlegroups.com... - quote - > Tom, > Thanks for that post. I just installed M2005 on a PC after a fresh > install of Windows XP. I had only installed Office and a handful of > other Apps and was having this problem with Money not shutting down. > I'm sure I'm spyware clean since I've only installed known applications > and haven't done any surfing or downloading prior to installing Money. > Usually after installing office I remove OSA.exe from the startup group > because it has always been more trouble that it's worth...but I left it > this time. I'm removing it when I get home tonight and I'll bet this > solves my problem. Will post back after some tests. > Thanks again, > Gary |
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#20
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| Tom, Thanks for that post. I just installed M2005 on a PC after a fresh install of Windows XP. I had only installed Office and a handful of other Apps and was having this problem with Money not shutting down. I'm sure I'm spyware clean since I've only installed known applications and haven't done any surfing or downloading prior to installing Money. Usually after installing office I remove OSA.exe from the startup group because it has always been more trouble that it's worth...but I left it this time. I'm removing it when I get home tonight and I'll bet this solves my problem. Will post back after some tests. Thanks again, Gary |
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#19
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| I have found a conflict with OSA.exe (Office startup). Originally it seemed to be a conflict between Office 97 and Office XP OSA.exe. After deleting the OSA for Office 97 it seem to work OK. Then later it came back again. I have spent all morning trying various combinations BUT. when MSOFFFICE (which is OSA.exe) is running in the Task Manager and I start and stop Money, Money closes but continues running in the Task Manager. You have to stop the Money Process in Task Manager before you can restart Money. If I stop MSOFFICE (OSA.exe) Process in Task Manager, Money operates normally and the process shutdown as it should. "Tom Porterfield" wrote: - quote - > OK, I should have read the groups first before upgrading to M05. But the > dirty deed is done and I am at least finding it usable if not as robust and > feature rich as M04. However, occasionally it fails to shut down properly. > The application window disappears but the process is still running. When I > try to run Money 2005 again I get a small dialog box which states simply > "Money is already running" with the only option being to click an OK > button. > All I can do at that point is pull up task manager (this is on Windows XP > with SP2) and kill the msmoney.exe process. > It doesn't happen often enough for me to notice a pattern yet, maybe occurs > once or twice a week. However it did just happen twice in a row. > What causes this and is there any fix so that money will shut down > completely when I exit the program. I do have money create a backup on > each exit of the program, and that occurs every time. The backup is to a > second hard disk in the same PC. > -- > Tom Porterfield > MS-MVP Windows > http://support.telop.org > Please post all follow-ups to the newsgroup only. |
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#18
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| Mark, Sure, I know there's a reason for this and for some users it's nice to have continually updated stock prices, etc. But for me I'd rather that Money shut down all it's processes when I exit the application. For example, I use ATI's MMC to get Tivo like recording of my favorite TV shows. However, it will drop frames if Money's processes are still running. To me, its more important to get good TV recording than to be up to the minute with my finances. Heck, I don't even use MM 2004 anymore so this is really a moot issue. Thanks for the info though. -Richard "Mark" <abcd[at]abcd.com> wrote in message news:41d2dbc6$1[at]news.microsoft.com... - quote - > Lookup 'Background banking' in Money's Help. The intent (whether it works > properly all the time is another thing) is that these background banking > processes will continue to work after you close Money so that when you > reopen Money all of your online data will be up to date. > -Mark > "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message > news:41d1bf58$1_5[at]127.0.0.1... > > Brent, > > > You really should read your posts before you click send. Your own post > > proves that what I said was accurate and correct, that MM 2004 spawns > > processes that do not terminate when the user exits Money. Read the FAQ. > > > Bottom line is I (the user) didn't ask for these processes to live on > after > > I closed the application. I didn't even ask for them to be spawned in > > the > > first place. If they were required for any function of the program while > it > > was executing that's fine but they should have been terminated on > > closing. > > > Richard > > > "Brent N." <brent[at]unknown.net> wrote in message > > news:uyUW7WK7EHA.3708[at]TK2MSFTNGP14.phx.gbl... > > > MM 2004 didn't spawn them, you did, by how you chose to configure and > > > login to Money 2004. If you didn't want them, you shouldn't have > started > > > them in the first place. See the Money FAQ: > > > > > http://umpmfaq.info/faqdb.php?q=87 > > > > > -- > > > Brent Neville > > > > > > > "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message > > > news:41cc6edf$1_4[at]127.0.0.1... > > > > Art's post reminded me that I used to have a batch file to stop the > > > > processes that MM 2004 would spawn. > > > > > > > > > ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet > News==---- > > http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ > Newsgroups > > ----= East and West-Coast Server Farms - Total Privacy via Encryption > =---- ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==---- http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups ----= East and West-Coast Server Farms - Total Privacy via Encryption =---- |
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#17
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| In microsoft.public.money, Tom Porterfield wrote: - quote - > On Wed, 29 Dec 2004 18:33:03 -0600, Cal Learner-- MVP wrote:
I don't know.> > Another thing to try if/when that recurs is > > Start-> Settings-> NetworkConnections and right-click on your > > connection that Money goes thru. If Money stopped that behavior > > then, that could be of interest. I don't know where it would go from > > there tho. > > > Re-enable the connection the same way. > > > I had that extended "already running" occur a couple times with > > Money 2005 many months ago but not for a good while. > The interesting thing is that after the initial shutdown where the program > uses a fair amount of CPU, the process basically goes dormant. Msmoney.exe > is still running but it isn't using any CPU cycles, not generating any IO > activity, the firewall shows no network activity generated by the process. > Disabling the network connection that it is using has no effect. It will > stay in that state until I kill the process. I have tried all the > suggestions in this thread, as well as playing with the configuration on > the network connection it is using, and the IE connection settings in case > msmoney.exe uses those settings as some other programs do. All with > basically no change. > Is there any way to get msmoney.exe to generate a log file of what it is > doing? In Task Manager I see I can right-click a process and choose Debug. I am a little afraid to try that. I once installed a debugger/monitor from Microsoft that attached instrumentation code to see if the code was well behaved from an XP point of view. Did that slow Money up! I think I finally fixed that by uninstalling that debugger and reinstalling Money into a different folder. Or maybe I did a system restore. I don't remember. It seems I used to be able to double click a task and get the threads. That didn't really tell me anything. Perhaps that was the Win98 task manager. But I agree that it would be nice if there was some viewer that would show you what a process is up to. Maybe a new super wintop. |
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#16
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| On Wed, 29 Dec 2004 18:33:03 -0600, Cal Learner-- MVP wrote: - quote - > Another thing to try if/when that recurs is
The interesting thing is that after the initial shutdown where the program> Start-> Settings-> NetworkConnections and right-click on your > connection that Money goes thru. If Money stopped that behavior > then, that could be of interest. I don't know where it would go from > there tho. > Re-enable the connection the same way. > I had that extended "already running" occur a couple times with > Money 2005 many months ago but not for a good while. uses a fair amount of CPU, the process basically goes dormant. Msmoney.exe is still running but it isn't using any CPU cycles, not generating any IO activity, the firewall shows no network activity generated by the process. Disabling the network connection that it is using has no effect. It will stay in that state until I kill the process. I have tried all the suggestions in this thread, as well as playing with the configuration on the network connection it is using, and the IE connection settings in case msmoney.exe uses those settings as some other programs do. All with basically no change. Is there any way to get msmoney.exe to generate a log file of what it is doing? -- Tom Porterfield MS-MVP Windows http://support.telop.org Please post all follow-ups to the newsgroup only. |
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#15
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| In microsoft.public.money, Tom Porterfield wrote: - quote - > On Wed, 29 Dec 2004 11:21:50 -0600, Cal Learner-- MVP wrote:
In that case, we know you are not using background banking.> > Did you try turning off background banking? > Specifics? How would I do that? I don't use any of the online services > other than updating a couple of stock quotes that I watch. > > Have you tried removing the Passport from the file? > Never had passport associated with my money file, any version. Still > don't, never plan to. If it ever becomes a requirement then I will stop > using Money. That is interesting to know. Another thing to try if/when that recurs is Start-> Settings-> NetworkConnections and right-click on your connection that Money goes thru. If Money stopped that behavior then, that could be of interest. I don't know where it would go from there tho. Re-enable the connection the same way. I had that extended "already running" occur a couple times with Money 2005 many months ago but not for a good while. |
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#14
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| On Wed, 29 Dec 2004 11:21:50 -0600, Cal Learner-- MVP wrote: - quote - > Did you try turning off background banking?
Specifics? How would I do that? I don't use any of the online servicesother than updating a couple of stock quotes that I watch. - quote - > Have you tried removing the Passport from the file?
Never had passport associated with my money file, any version. Stilldon't, never plan to. If it ever becomes a requirement then I will stop using Money. - quote - > You know to make an extra copy/backup in case you don't like a
Hehe. Of course, but the reminder never hurts.> result. -- Tom Porterfield MS-MVP Windows http://support.telop.org Please post all follow-ups to the newsgroup only. |
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#13
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| In microsoft.public.money, Tom Porterfield wrote: - quote - > And that has made no difference. Am trying some other things but too early
Did you try turning off background banking?> yet to know if it will affect anything. Will report back if it does. Have you tried removing the Passport from the file? You know to make an extra copy/backup in case you don't like a result. |
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#12
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| On Tue, 28 Dec 2004 13:26:00 -0500, Tom Porterfield wrote: - quote - > Thanks for the additional info. I keep my system pretty clean so didn't
And that has made no difference. Am trying some other things but too early> expect Ad-Aware to find much. A full system scan showed only two tracking > cookies and one set of registry keys which by themselves are harmless. No > other files, processes or otherwise was found. I let Ad-Aware clean what > little it found. yet to know if it will affect anything. Will report back if it does. -- Tom Porterfield MS-MVP Windows http://support.telop.org Please post all follow-ups to the newsgroup only. |
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#11
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| Lookup 'Background banking' in Money's Help. The intent (whether it works properly all the time is another thing) is that these background banking processes will continue to work after you close Money so that when you reopen Money all of your online data will be up to date. -Mark "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message news:41d1bf58$1_5[at]127.0.0.1... - quote - > Brent, > You really should read your posts before you click send. Your own post > proves that what I said was accurate and correct, that MM 2004 spawns > processes that do not terminate when the user exits Money. Read the FAQ. > Bottom line is I (the user) didn't ask for these processes to live on after > I closed the application. I didn't even ask for them to be spawned in the > first place. If they were required for any function of the program while it > was executing that's fine but they should have been terminated on closing. > Richard > "Brent N." <brent[at]unknown.net> wrote in message > news:uyUW7WK7EHA.3708[at]TK2MSFTNGP14.phx.gbl... > > MM 2004 didn't spawn them, you did, by how you chose to configure and > > login to Money 2004. If you didn't want them, you shouldn't have started > > them in the first place. See the Money FAQ: > > > http://umpmfaq.info/faqdb.php?q=87 > > > -- > > Brent Neville > > > > "Richard Forester" <richard_forester(nospam)[at]msn.com> wrote in message > > news:41cc6edf$1_4[at]127.0.0.1... > > > Art's post reminded me that I used to have a batch file to stop the > > > processes that MM 2004 would spawn. > > > ----== Posted via Newsfeeds.Com - Unlimited-Uncensored-Secure Usenet News==---- > http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups > ----= East and West-Coast Server Farms - Total Privacy via Encryption =---- |
| Tags |
| 2005, money, running |
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